--- title: HCL BigFix Reviews meta_title: 'HCL BigFix Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 110 reviews by the users' company size, role or industry to find out how HCL BigFix works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 110 scale: '5' date_modified: '2026-10-15' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection ---

HCL BigFix Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

HCL BigFix Reviews (110)

Reviews

HCL BigFix Reviews (110)

4.4
110 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its centralized visibility and automated patch management, which significantly reduces manual effort and enhances security across diverse environments. Many appreciate its ability to manage large volumes of endpoints efficiently, although a common limitation noted is the steep learning curve for new users, which can complicate initial setup and usage.

Pros & Cons

Generated from real user reviews
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Vikram Y.
VY
Vikram Y.
Senior Technical Lead
Enterprise (> 1000 emp.)
"Hassle free Patch Manager !"
4.5/5
What do you like best about HCL BigFix?

We use VRA cloud and AWS instances so our requirement was patch control. We want our virtual machines to run on the same hotfixes/Patches and up to date so we found HCL BigFix as a solution. By considering Performance its good and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The Bigfix dashboard should be improved. We found even after the agent deploy the final count not showing. We had taken help from customer support to fix the bug. Review collected by and hosted on G2.com.

Ankit J.
AJ
Ankit J.
Cyber Security Specialist
Enterprise (> 1000 emp.)
"Continous compliance management with BigFix"
5/5
What do you like best about HCL BigFix?

I like the product because it is Easy to use. This supports almost all OS version in my organizaton environment. It is efficiently managing compliance for server, laptop, mobile etc even when users are working from home or office. Experience with support is really good. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Though it can be integrate with wide range of tools like Service now, Tenable etc. But still there is scope of improvement. Review collected by and hosted on G2.com.

AJ
Ankit J.
Enterprise (> 1000 emp.)
"Remediate vulnerability and maintain compliance"
5/5
What do you like best about HCL BigFix?

BigFix is capable of managing on-premise endpoints along with cloud-hosted workloads. It helps to define priority and patching for critical vulnerabilities. It is easy to use and implement. Also helps to maintain continuous compliance. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The reporting part could be improved a bit, so it will be easier for the IT team to showcase ready reports to management. Review collected by and hosted on G2.com.

AJ
Ankit J.
Enterprise (> 1000 emp.)
"Automate IT operations & Compliance"
5/5
What do you like best about HCL BigFix?

It is helping my IT team in operations & compliance automation. It is very easy to use and easily integrates with vulnerability management tools. Also I must say Customer support is best in class. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Right now integration with existing products are limited to some vendors, but I am sure it will expand coverage. Review collected by and hosted on G2.com.

Ravitheja P.
RP
Ravitheja P.
Senior Analyst - Application Pentester
Mid-Market (51-1000 emp.)
"An Integrated Approach for EndPoint security"
4/5
What do you like best about HCL BigFix?

It is an integrated approach for all the security solutions which can be applied for organizations.

Top tools like software asset management and user management and focusing on cyber threats are also managed here.

It can be also enabled for automation and cloud assets. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

There are no dislikes as of now, we are still establishing and exploring the technology in a more in-depth way. Review collected by and hosted on G2.com.

Faizan W.
FW
Faizan W.
Bug hunter
Mid-Market (51-1000 emp.)
"Security and Automation"
4.5/5
What do you like best about HCL BigFix?

BigFix provides comprehensive reporting and visibility into our IT infrastructure This helps us to identify and troubleshoot problems quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The licensing and implementation costs of BigFix can be high, making it less accessible for smaller organizations or those with limited budgets. Review collected by and hosted on G2.com.

rashmi M.
RM
rashmi M.
Specialist
Small-Business (50 or fewer emp.)
"Very effective solution"
5/5
What do you like best about HCL BigFix?

Enhanced security posture and automating the fight against cyberattacks. Also, maintaining software audit readiness, it's a very effective solution to protect endpoints before an attack and helps respond to specific cyberattacks Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Find it a little complex to learn. Yes, it Review collected by and hosted on G2.com.

Evgeni K.
EK
Evgeni K.
ServiceNow Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Solid security management product"
4.5/5
What do you like best about HCL BigFix?

Best about HCL BigFix I like it's scalability, real-time visibility, reporting and analytics feature, as well as comprehensive endpoint management and security Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Integrating with other third-party systems may be challenging, cost might be considered high Review collected by and hosted on G2.com.

Akash A.
AA
Akash A.
Lead Engineer
Computer & Network Security
Small-Business (50 or fewer emp.)
"One of the best Endpoint Management System"
4.5/5
What do you like best about HCL BigFix?

It has almost everything we need for our testing. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

As it has a lot of functionalities, it's a little complex to use. Review collected by and hosted on G2.com.

MF
Muhammad F.
Video Designer
Mid-Market (51-1000 emp.)
"Beyond Automation: The HCL BigFix User Experience"
5/5
What do you like best about HCL BigFix?

BigFix shines in automating endpoint management, security, and compliance, all from a single platform. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Users dislike BigFix's complex UI, learning curve, high cost, and potential integration challenges. Review collected by and hosted on G2.com.

Questions about HCL BigFix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 4 years ago

What is BigFix HCL?

0 Upvotes
3
Join the conversation
Neeraj Kumar G.
NG
Neeraj Kumar Gupta
•
Last activity about 4 years ago

can customization guides be easier to understand?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

17%

Perceived Cost

$$$$$
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