HCL BigFix Reviews & Product Details

I love how BigFix handles patching across different OS from a single console. It’s quick, dependable, and saves tons of time. Really solid tool for managing endpoints Review collected by and hosted on G2.com.

Steep learning curve for new admins, outdated console interface, and a lack of clear troubleshooting examples in the official technical documentation. Review collected by and hosted on G2.com.

Cloud solution for how cheap it is, the UI design looks nice and integrations are pretty easy to do, performance-wise it's very quick. Onboarding could however be a bit easier as in approach of how to use the software, and the intelligence itself is great. Review collected by and hosted on G2.com.

I dislike the pricing and the UX a little bit, it does not really satisfy the experience whenever you use it, but in the end it does the job. That would be it. Review collected by and hosted on G2.com.

Ability to push zero-day patches or software updates to large volumes of global endpoints. Support for diverse environments - all under single umbrella Review collected by and hosted on G2.com.

Relatively hard to use; requiring specialized training and dedicated engineers. The initial setup, relay configuration seemed difficult to configure. Pricing and licensing tiers also appears on higher end. Review collected by and hosted on G2.com.

The user interface is well designed, providing clear visual information for management and helping us get the job done. This enables the team to save a lot of time on analysis. Review collected by and hosted on G2.com.

The software’s maintenance costs keep getting higher and higher. This makes our organization hesitant to expand its use, and it also hinders further development. Review collected by and hosted on G2.com.

What I like best about HCL BigFix is its real-time visibility and centralized endpoint management. It allows us to manage, patch, and secure thousands of endpoints from a single console with high accuracy. The automated patching, compliance enforcement, and fast remediation significantly reduce operational effort and improve overall security posture. Review collected by and hosted on G2.com.

What I dislike about HCL BigFix is that the UI can feel complex and less intuitive for new users, which increases the learning curve. Additionally, custom content creation and troubleshooting can be time-consuming, and reporting sometimes requires extra configuration to get business-friendly insights. Review collected by and hosted on G2.com.

I like how HCL BigFix fundamentally changes the traditional dynamic relationship between IT and security through speed, AI, and unified architecture. It also eliminates blind spots with real-time visibility and uses risk-based prioritization to avoid victim blaming. Review collected by and hosted on G2.com.

I find HCL BigFix has a steep learning curve and dense interface elements. Review collected by and hosted on G2.com.

It is Good for patching.

We are installing windows server patching through Bigfix.

The platform's near-real-time reporting, automation, and scalability greatly minimize operational work while enhancing system uptime and security posture. Review collected by and hosted on G2.com.

Action scripting and Relevance language might be challenging for new users to learn.

Specialized knowledge is needed for advanced activities like developing dashboards, reports, or bespoke fixlets. Review collected by and hosted on G2.com.

HCL BigFix is Market Leader in Patch Management tool with additional major features Review collected by and hosted on G2.com.

Nothing to say but they should improve graphics of dashboard Review collected by and hosted on G2.com.

Its endpoint management feature. Due to HCL BigFix we easily manage our compliance and patching of endpoints in our oraganization. We use BigFix Daily in our oraganization. Review collected by and hosted on G2.com.

Sometimes we face little issue while troubleshooting. It takes little more time to resolve the issue. Review collected by and hosted on G2.com.

Simple and easy IT infrastructure security and maintenance management. Configuration is fast with the help from account success manager. Impressive workflows for problem identification that can detect issues and provide patches immediately. Review collected by and hosted on G2.com.

A lower licensing and subscription price would help medium organizations in the long run. It also needs simpler reporting management for us to conduct post-mortem sessions. Review collected by and hosted on G2.com.