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HCL BigFix Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

HCL BigFix Media

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HCL BigFix Reviews (87)

Reviews

HCL BigFix Reviews (87)

4.5
87 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and comprehensive reporting, which streamline IT operations and enhance security management. Many appreciate its ability to manage multiple endpoints efficiently, making compliance and patch management straightforward. However, a common limitation noted is the steep learning curve for new users, particularly in complex environments.

Pros & Cons

Generated from real user reviews
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Sourabh M.
SM
Senior Software Engineer
Enterprise (> 1000 emp.)
"Real-Time Visibility and Centralized Endpoint Management That Scales"
What do you like best about HCL BigFix?

What I like best about HCL BigFix is its real-time visibility and centralized endpoint management. It allows us to manage, patch, and secure thousands of endpoints from a single console with high accuracy. The automated patching, compliance enforcement, and fast remediation significantly reduce operational effort and improve overall security posture. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

What I dislike about HCL BigFix is that the UI can feel complex and less intuitive for new users, which increases the learning curve. Additionally, custom content creation and troubleshooting can be time-consuming, and reporting sometimes requires extra configuration to get business-friendly insights. Review collected by and hosted on G2.com.

Aditya V.
AV
Technical Head
Information Technology and Services
Small-Business (50 or fewer emp.)
"HCL BigFix: Market-Leading Patch Management with Major Features"
What do you like best about HCL BigFix?

HCL BigFix is Market Leader in Patch Management tool with additional major features Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Nothing to say but they should improve graphics of dashboard Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"HCL BigFix Makes Endpoint Patching and Compliance Easy"
What do you like best about HCL BigFix?

Its endpoint management feature. Due to HCL BigFix we easily manage our compliance and patching of endpoints in our oraganization. We use BigFix Daily in our oraganization. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Sometimes we face little issue while troubleshooting. It takes little more time to resolve the issue. Review collected by and hosted on G2.com.

thaqif i.
TI
Mid-Market (51-1000 emp.)
"Provide security and system patch"
What do you like best about HCL BigFix?

Simple and easy IT infrastructure security and maintainance management. Configuration is fast with the help from account success manager. Impressive

workflows for problem identify that can detect issues and provide patch immedietaly. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

A lower licensing and subscription price would help medium organization in a longer run. It also need a simpler reporting management for us to make post-mortem session. Review collected by and hosted on G2.com.

Vikram Y.
VY
Senior Technical Lead
Enterprise (> 1000 emp.)
"Hassle free Patch Manager !"
What do you like best about HCL BigFix?

We use VRA cloud and AWS instances so our requirement was patch control. We want our virtual machines to run on the same hotfixes/Patches and up to date so we found HCL BigFix as a solution. By considering Performance its good and easy to set up. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The Bigfix dashboard should be improved. We found even after the agent deploy the final count not showing. We had taken help from customer support to fix the bug. Review collected by and hosted on G2.com.

Ankit J.
AJ
Cyber Security Specialist
Enterprise (> 1000 emp.)
"Continous compliance management with BigFix"
What do you like best about HCL BigFix?

I like the product because it is Easy to use. This supports almost all OS version in my organizaton environment. It is efficiently managing compliance for server, laptop, mobile etc even when users are working from home or office.

Experience with support is really good. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Though it can be integrate with wide range of tools like Service now, Tenable etc. But still there is scope of improvement. Review collected by and hosted on G2.com.

AJ
Enterprise (> 1000 emp.)
"Remediate vulnerabilty and maintain compliance"
What do you like best about HCL BigFix?

BigFix is capable to manage onprem endpoint along with Cloud hosted wotkload. It help to define priority and patching for critical vulnerability.

It is easy to use and implement. Also help to maintain continous compliance. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Reporting part could be improved bit, so it will be easier for IT team to showcase ready report to management. Review collected by and hosted on G2.com.

AJ
Enterprise (> 1000 emp.)
"Automate IT operations & Compliance"
What do you like best about HCL BigFix?

It is helping my IT team in operations & compliance autmation. It is very easy to use and easily integrates with vulnerabilty management tools.

Also I must say Customer support is best in class. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

Right now integration with exisitng products are limited to some vendor, But i am sure it will expand coverage. Review collected by and hosted on G2.com.

Ravitheja P.
RP
Senior Analyst - Application Pentester
Mid-Market (51-1000 emp.)
"An Integrated Approach for EndPoint security"
What do you like best about HCL BigFix?

It is an integrated approach for all the security solutions which can be applied for organizations.

Top tools like software asset management and user management and focusing on cyber threats are also managed here.

It can be also enabled for automation and cloud assets. Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

There are no dislikes as of now, we are still establishing and exploring the technology in more indepth way. Review collected by and hosted on G2.com.

Faizan W.
FW
Bug hunter
Mid-Market (51-1000 emp.)
"Security and Automation"
What do you like best about HCL BigFix?

BigFix provides comprehensive reporting and visibility into our IT infrastructure This helps us to identify and troubleshoot problems quickly and efficiently." Review collected by and hosted on G2.com.

What do you dislike about HCL BigFix?

The licensing and implementation costs of BigFix can be high, making it less accessible for smaller organizations or those with limited budgets. Review collected by and hosted on G2.com.

Questions about HCL BigFix? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Neeraj Kumar G.
NG
Neeraj Kumar Gupta
Last activity over 3 years ago

can customization guides be easier to understand?

Verified User
G2
Verified User

What is the basic function provided by BigFix inventory?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

18%

Perceived Cost

$$$$$

How much does HCL BigFix cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 6 purchases.

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