Last updated: Nov 04, 2026
| Time to go live | Relative frequency |
|---|---|
| Less than 1 day | Most common |
| Less than 1 month | Also reported |
| 1–3 months | Less common |
| 3–6 months | Less common |
| 6–12 months | Occasional |
It's easy to implement on your site and you can use the agent on your desktop and mobile devices. Review collected by and hosted on G2.com.
The pling sound that you can't turn off on your website. Review collected by and hosted on G2.com.
I love how easy it is to see our customers information and have access to the information that we need. I really like how quick and easy it is to used canned responses. The program is user friendly and easy to understand. The layout is really great, it is nice to be able to upload my own canned responses as well as use the shared ones. I feel that our customers like the program as well. It is easy to understand from their end. Review collected by and hosted on G2.com.
The notification sound is a little obnoxious, but no major issues. There is not a lot that I dislike about the program. Review collected by and hosted on G2.com.
Easily access chats, I am able to create canned responses, I am able to use the mobile app. I am able to customize the chat some what to my own liking. I have only been using this for 3 month and I look forward to continue working with happy fox. Review collected by and hosted on G2.com.
That I am unable to delete canned responses Review collected by and hosted on G2.com.
The ability to have multiple users and the seamless integration. Review collected by and hosted on G2.com.
The pay features should be included in the free tool. Review collected by and hosted on G2.com.
Happy Fox has taken our customer service level to the next level, with the ability to reach out and chat with our hopeful customers the possibilities of sales have increased. Review collected by and hosted on G2.com.
nothing as of yet, but if I find something I will be sure to let you know :] Review collected by and hosted on G2.com.
Happy Fox has a great customer service. Very attentive and focused on helping us quickly. Review collected by and hosted on G2.com.
lacks some features like transferring chats Review collected by and hosted on G2.com.
Slack integration is the best feature that HappyFox integrates in its free tier. I wish they could implement chat within slack itself. Review collected by and hosted on G2.com.
Our company uses slack a lot. The only bad part about happyfox chat is that slack cannot be integrated with a reply option. Review collected by and hosted on G2.com.
Simple interface, integration w/Facebook messenger Review collected by and hosted on G2.com.
Can be a little glitchy sometimes and I won't see a chat come in, though I hear it on a colleague's computer. Review collected by and hosted on G2.com.
HappyFox Chat is an effective way to communicate with our website traffic in a non-intrusive manner that also is cost-effective (free). Review collected by and hosted on G2.com.
The ability to target customers would be interesting that visit certain pages, return multiple times, etc. Review collected by and hosted on G2.com.
I love being able to communicate with my app users and give them remote support Review collected by and hosted on G2.com.
The reports for the free plan do not provide much information Review collected by and hosted on G2.com.
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