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# HappyFox Chat vs LiveChat Comparison - What are their main differences?

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HappyFox ChatLiveChat[+ Add Product](#)

Pricing

**HappyFox Chat**
Free Trial

**$29.00** flat\_rate Per Month · Starter

**$49.00** flat\_rate Per Month · Growth

**$149.00** flat\_rate Per Month · Scale

**$299.00** flat\_rate Per Month · Scale Plus

Show more

**LiveChat**
Free Trial

**$25.00** per\_user Per Month · Starter

**$59.00** per\_user Per Month · Team

**$89.00** per\_user Per Month · Business

**Custom Quote Available** per\_user Per Month · Enterprise

Show more

**Pricing Insights**
from reviews

Perceived Cost

**HappyFox Chat**
$$$$$

**LiveChat**
$$$$$

Average Discount

**HappyFox Chat**
6%

**LiveChat**
8%2% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**HappyFox Chat** 6 months
Based on 100 responses

**LiveChat** 6 months
Based on 100 responses

Return on Investment

**HappyFox Chat** 6 months
Based on 100 responses

**LiveChat** 6 months
Based on 100 responses

 ![HappyFox Chat](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-chat.png "HappyFox Chat")

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

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**Pros & Cons**
from reviews

**HappyFox Chat**
Not enough data

**LiveChat**
[
Ease of Use (24)
](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=1635429&qs=pros-and-cons#reviews)[
Features (20)
](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2361164&qs=pros-and-cons#reviews)[
Not Intuitive (7)
](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2361076&qs=pros-and-cons#reviews)[
Chatbot Issues (6)
](https://www.g2.com/products/livechat/reviews?filters%5Bsentiment_snippet%5D=2289838&qs=pros-and-cons#reviews)

Integrations

**HappyFox Chat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-commerce-formerly-magento-commerce.png "Product Avatar Image")

Adobe Commerce (formerly...

](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_16577c613d77badb9363c8e89626f549/baremetrics.png "Product Avatar Image")

Baremetrics

](https://www.g2.com/products/baremetrics/reviews)[
View all
](https://www.g2.com/products/happyfox-chat/integrations)

**LiveChat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c105f4f8827168bae9e6e660fe8ee3eb/1crm.png "Product Avatar Image")

1CRM

](https://www.g2.com/products/1crm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0ef656e3330e2a5b8e59939185859257/1password.png "Product Avatar Image")

1Password

](https://www.g2.com/products/1password/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69e8a2962bb24f0111a8d7d6244149b3/2way-app.png "Product Avatar Image")

2way.app

](https://www.g2.com/products/2way-app/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[
View all
](https://www.g2.com/products/livechat/integrations)

Screenshots

**HappyFox Chat**
 ![HappyFox Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/57671/expirable-direct-uploads_2Fe4665fce-ab34-49f9-acec-44e9bc793b88_2Fhappyfoxchat-customer-widget.png)

**LiveChat**
 ![LiveChat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1574757/1-ChatWidget.png)

**Ratings**
from reviews

Meets Requirements

**HappyFox Chat**

**8.6** /10

Based on 97 responses

**LiveChat**

**9.1** /10

Based on 712 responses

Ease of Use

**HappyFox Chat**

**9.5** /10

Based on 97 responses

**LiveChat**

**9.3** /10

Based on 711 responses

Ease of Setup

**HappyFox Chat**

**9.5** /10

Based on 58 responses

**LiveChat**

**9.0** /10

Based on 291 responses

Ease of Admin

**HappyFox Chat**

**9.4** /10

Based on 56 responses

**LiveChat**

**9.1** /10

Based on 280 responses

Quality of Support

**HappyFox Chat**

**8.7** /10

Based on 77 responses

**LiveChat**

**9.1** /10

Based on 660 responses

Has the product been a good partner in doing business?

**HappyFox Chat**

**9.1** /10

Based on 53 responses

**LiveChat**

**9.1** /10

Based on 272 responses

Product Direction (% positive)

**HappyFox Chat**

**9.5** /10

Based on 96 responses

**LiveChat**

**8.3** /10

Based on 703 responses

**Features**
ratings from reviews

Live Chat

**8.7** /10

Based on 38 responses

**8.5** /10

Based on 414 responses

Help Desk

Not enough data

**8.8** /10

Based on 440 responses

Customer Self-Service

Not enough data

**8.3** /10

Based on 9 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
71.3%

Mid-Market(51-1000 emp.)
26.7%

Enterprise(\> 1000 emp.)
2.0%

Small-Business(50 or fewer emp.)
71.3%

Mid-Market(51-1000 emp.)
26.7%

Enterprise(\> 1000 emp.)
2.0%

Small-Business(50 or fewer emp.)
44.6%

Mid-Market(51-1000 emp.)
37.6%

Enterprise(\> 1000 emp.)
17.9%

Small-Business(50 or fewer emp.)
44.6%

Mid-Market(51-1000 emp.)
37.6%

Enterprise(\> 1000 emp.)
17.9%

**Reviewers' Industry**

[![HappyFox Chat](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b0001efbdd184cb7e9946caaecf761fb/happyfox-chat.png "HappyFox Chat")](https://www.g2.com/products/happyfox-chat/reviews)
HappyFox Chat

Internet
8.9%

Marketing and Advertising
5.9%

Computer Software
5.9%

Information Technology and Services
5.9%

Financial Services
4.0%

Other
69.3%

[![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")](https://www.g2.com/products/livechat/reviews)
LiveChat

Computer Software
8.8%

Information Technology and Services
8.6%

Retail
6.3%

Financial Services
3.9%

Internet
3.7%

Other
68.8%

Alternatives

**HappyFox Chat Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent")

[
LiveAgent
](/products/liveagent/reviews)

 ![Olark](https://images.g2crowd.com/uploads/product/hd_favicon/1500643600/olark.svg "Olark")

[
Olark
](/products/olark/reviews)

 ![Lime Connect (formerly Userlike)](https://images.g2crowd.com/uploads/product/hd_favicon/9d98a0a9a385d19e59585efbd1e17111/lime-connect-formerly-userlike.svg "Lime Connect (formerly Userlike)")

[
Lime Connect (formerly...
](/products/lime-connect-formerly-userlike/reviews)

**LiveChat Alternatives**

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson")

[
LivePerson
](/products/liveperson/reviews)

## HappyFox Chat vs LiveChat FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between LiveChat vs HappyFox Chat?

LiveChat stands out for its higher G2 rating, larger review volume, and stronger reviewer-cited support, while HappyFox Chat is rated higher for ease of setup and administration.

| [LiveChat](https://www.g2.com/products/livechat/reviews) | [HappyFox Chat](https://www.g2.com/products/happyfox-chat/reviews) |
| --- | --- |
| 4.5/5 (810 reviews) | 4.4/5 (103 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.5 |
| 9.1 | 8.7 |
| Ease of Use (24 all-time mentions) | — |

### How do the pricing models of LiveChat and HappyFox Chat compare?

LiveChat reviewers are less satisfied with pricing than HappyFox Chat reviewers, as reflected in the Price/Cost satisfaction scores.

- **LiveChat:** In recent reviews, several reviewers cite high costs and frustration with advanced features being locked behind higher-priced tiers.
- **HappyFox Chat:** Reviewers mention that higher-level features can be pricey, but also describe the platform as cost-effective and a good value for small businesses.
- **Switching reasons:** LiveChat reviewers mention switching due to rising costs and the separation of features into paid add-ons.

### What are the best alternatives to LiveChat and HappyFox Chat?

The top three alternatives to LiveChat and HappyFox Chat are Zendesk for Customer Service, Fin, and Tidio.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LiveChat](https://www.g2.com/products/livechat/reviews) | 4.5/5 (810 reviews) | Small-Business | Reviewers cite high costs for advanced features | Ease of Use (24 all-time mentions) |
| [HappyFox Chat](https://www.g2.com/products/happyfox-chat/reviews) | 4.4/5 (103 reviews) | Small-Business | Described as cost-effective for small businesses | — |
| [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7035 reviews) | Mid-Market | — | — |
| [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | — |
| [Tidio](https://www.g2.com/products/tidio/reviews) | 4.6/5 (1960 reviews) | Small-Business | — | — |

### Which Live Chat features should I prioritize when comparing LiveChat and HappyFox Chat?

Buyers comparing LiveChat and HappyFox Chat should prioritize ease of setup, ease of use, integrations, automation features, and support quality.

- **Ease of Setup:** LiveChat 9.0, HappyFox Chat 9.5
- **Ease of Use:** LiveChat 9.3 (24 all-time mentions), HappyFox Chat 9.5
- **Integrations:** LiveChat (13 all-time mentions), HappyFox Chat (reviewers cite integrations with Salesforce, Slack, Pipedrive)
- **Automation Features:** LiveChat (10 all-time mentions), HappyFox Chat (reviewers mention triggered chats and automated responses)
- **Support Quality:** LiveChat 9.1, HappyFox Chat 8.7

### What are the pros and cons of LiveChat vs HappyFox Chat?

LiveChat's headline strength is ease of use and robust features, while HappyFox Chat is praised for its ease of setup and cost-effectiveness for small businesses.

- **LiveChat strengths:** Ease of Use (24 all-time mentions), Features (20), Live Chat (19), Helpful (16), Easy Setup (14), Integrations (13), Automation (10), Quick Setup (10), Efficiency (9), User Interface (9), Customization (7), Automation Features (6), Customer Satisfaction (6), Time-saving (6)
- **LiveChat trade-offs:** Not Intuitive (7), Chatbot Issues (6), High cost for advanced features, advanced features split into separate paid products, mobile app performance issues, reporting limitations, integration setup challenges
- **HappyFox Chat strengths:** Reviewers highlight ease of setup, intuitive interface, integrations with Salesforce, Slack, and Pipedrive, and cost-effectiveness for small businesses
- **HappyFox Chat trade-offs:** Reporting features could be more robust, higher-level features can be pricey, some reviewers note a learning curve, and occasional glitches in the web version

### Is LiveChat or HappyFox Chat better for small businesses?

HappyFox Chat is the better fit for small businesses, with higher ease of setup and strong small-business reviewer sentiment.

- **LiveChat:** Largest segment is Small-Business; reviewers note ease of use and setup but cite cost as a concern for smaller teams.
- **HappyFox Chat:** Largest segment is Small-Business; reviewers consistently describe it as cost-effective, easy to implement, and well-suited for small teams.

### Which Live Chat platform has better integrations?

LiveChat is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **LiveChat:** Facebook (25 all-time mentions), ChatBot (24 all-time mentions), reviewers also mention integration with Shopify.
- **HappyFox Chat:** Reviewers cite integrations with Salesforce, Slack, and Pipedrive.

### How do LiveChat and HappyFox Chat compare on customer support?

LiveChat and HappyFox Chat are near parity on Quality of Support, with LiveChat scoring 9.1 and HappyFox Chat 8.7.

- **LiveChat:** Reviewers frequently praise responsive and helpful support, with 11 all-time mentions for customer support and 7 for quality of support.
- **HappyFox Chat:** Reviewers describe support as attentive and focused on helping quickly, with several citing positive experiences and a 7/7 score in multiple reviews.

### Which is easier to implement, LiveChat or HappyFox Chat?

HappyFox Chat has a higher Ease of Setup score at 9.5 versus LiveChat's 9.0, indicating a slight reviewer preference for easier implementation.

- **LiveChat:** Reviewers describe setup as quick, straightforward, and well-documented, with 14 all-time mentions for easy setup and multiple reviews citing a 7/7 setup score.
- **HappyFox Chat:** Reviewers consistently highlight easy installation, ready-to-use code, and minimal learning curve, with a 9.5 setup score and repeated 7/7 setup ratings.

### Which product has better Website?

LiveChat is favored for Website, with more reviewer-cited strengths and higher all-time mention counts for website-related features.

- **LiveChat:** Website is the most frequently mentioned feature, with 24 all-time mentions for ease of use, 19 for live chat, and 9 for user interface.
- **HappyFox Chat:** Reviewers describe the website widget as user-friendly and easy to implement, with positive sentiment for design and branding flexibility.