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Compare HappyFox Chat and LiveChat 
Featured Products
At a Glance
Market Segments
Small-Business (71.3% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
$29.00 Per Month
$19.00 100 Visitors Per Month
HappyFox Chat
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansLiveChat
Star Rating
(793)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 100 Visitors Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that LiveChat excels in providing a comprehensive system with numerous add-on modules, making it easier for businesses to track and convert leads. Users appreciate how it transforms customer support into a revenue-driving function through real-time interactions and improved response times.
- Users say that HappyFox Chat offers valuable features for support teams, such as different distribution methods like round robin and broadcast mode. This flexibility allows teams to manage chats effectively, with the ability to monitor other agents' conversations and utilize canned responses to streamline support.
- Reviewers mention that LiveChat's user-friendly interface and quick implementation process are significant advantages, with many highlighting the intuitive onboarding wizard that helps new users get started without hassle. This ease of use is reflected in its high ratings for setup and administration.
- According to verified reviews, HappyFox Chat is praised for its integration with the Happy Fox Help Desk, which allows users to manage all support requests seamlessly. This integration enhances the overall efficiency of the support process, making it intuitive and fast for users.
- G2 reviewers highlight that while both products have similar star ratings, LiveChat's higher G2 Score indicates greater overall user satisfaction. Users frequently commend its analytics and engagement features, which help support teams work more efficiently and effectively.
- Users express that while HappyFox Chat has strong features, it may not match the extensive capabilities of LiveChat in terms of customization and lead development. LiveChat's focus on balancing automation with human interaction is particularly noted as a key strength that enhances user experience.
Pricing
Entry-Level Pricing
LiveChat
Starter
$19.00
100 Visitors Per Month
Small business
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
Free Trial
HappyFox Chat
Free Trial is available
LiveChat
Free Trial is available
Ratings
Meets Requirements
8.6
97
9.1
697
Ease of Use
9.5
97
9.3
696
Ease of Setup
9.5
58
9.0
276
Ease of Admin
9.4
56
9.1
267
Quality of Support
8.7
77
9.1
645
Has the product been a good partner in doing business?
9.1
53
9.1
259
Product Direction (% positive)
9.5
96
8.3
690
Features by Category
Ticket and Case Management
Not enough data
9.2
248
Not enough data
9.1
245
Not enough data
9.0
238
Not enough data
9.2
253
Not enough data
8.5
156
Not enough data
9.0
231
Not enough data
9.1
230
Not enough data
8.9
142
|
Verified
Generative AI
Not enough data
6.4
6
Not enough data
7.2
6
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.2
220
|
Verified
Not enough data
9.3
232
|
Verified
Not enough data
9.4
268
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.5
108
Platform
Not enough data
9.1
81
|
Verified
7.9
26
|
Verified
8.4
279
|
Verified
Not enough data
9.2
86
|
Verified
Not enough data
8.9
73
|
Verified
Not enough data
9.0
213
|
Verified
Not enough data
9.1
217
|
Verified
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.4
9
Not enough data
7.5
8
Not enough data
Feature Not Available
Communication
9.4
34
|
Verified
9.2
326
|
Verified
9.1
36
|
Verified
8.9
326
|
Verified
8.5
16
8.4
221
8.9
28
8.8
269
|
Verified
Not enough data
8.3
30
Internal Use
7.9
26
|
Verified
8.4
279
|
Verified
8.7
30
|
Verified
8.8
302
|
Verified
8.5
24
|
Verified
8.6
252
|
Verified
9.0
25
8.6
257
|
Verified
8.7
21
|
Verified
8.6
243
|
Verified
8.5
26
|
Verified
8.4
249
|
Verified
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HappyFox Chat and LiveChat are categorized as Live Chat
Unique Categories
HappyFox Chat has no unique categories
LiveChat is categorized as Chatbots, Help Desk, Conversational Marketing, Conversational Support, Customer Self-Service, Customer Service Automation, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
HappyFox Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
8.9%
Marketing and Advertising
5.9%
Information Technology and Services
5.9%
Computer Software
5.9%
Wireless
4.0%
Other
69.3%
Computer Software
8.9%
Information Technology and Services
8.7%
Retail
6.1%
Financial Services
4.0%
Internet
3.7%
Other
68.5%
Alternatives
Discussions
What are your billing cycles and payment options?
1 Comment
Official Response from HappyFox Chat
You can choose between month-to-month and annual billing. We accept payments using VISA, Mastercard and American Express credit cards or you can also request...Read more
Any special discounts?
1 Comment
Official Response from HappyFox Chat
Educational Institutions and Non-Profit Organizations can avail special discounts by contacting us.Read more
What happens at the end of the 14-day trial?
1 Comment
Official Response from HappyFox Chat
To continue using a HappyFox Chat paid plan after the 14-day trial period, you will need to purchase a monthly subscription of your desired plan using credit...Read more
Can one user respond to multiple chats concurrently?
3 Comments
BM
Yes. 1-10-100. Easy to switch between themRead more
How does LiveChat work when no one is available?
3 Comments
AB
A small box will still be visible on your website, and (depending on your settings) it can say "Sorry you missed us, leave us a message" or "no agent are...Read more
HIS DOCTRINE!! by Paul T. Wright Jr
3 Comments
LL
I now have questions on the reason why churches now say that baptism in not necessary for salvation when it says that Baptism now saves us in 1 Peter 3:21....Read more
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