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HandyTrac Media

HandyTrac Demo - Platinum HandyTrac System
Large 10″ Touch Screen Interface Fast 8 Core ARM Cortex-X1 1.8ghz Processor Full website access directly on the display Easy Wall Mounting Wi-Fi and Ethernet Multilingual Support (English, Spanish, Tagalog) Full System Warranty USA Based Technical Support Single or Double Cabinet Biometr...
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HandyTrac Reviews (10)

Reviews

HandyTrac Reviews (10)

4.7
10 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and customer support of HandyTrac, highlighting how simple it is to manage keys and track work orders. The system's real-time tracking and reporting features enhance operational control and resident safety, making it a reliable choice for property management. A common limitation noted is that some users find the interface can feel outdated compared to newer systems.

Pros & Cons

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Samantha V.
SV
Community Manager
Small-Business (50 or fewer emp.)
"Effortless Key Management for High-Volume Properties"
What do you like best about HandyTrac?

Organization and management of our properties' key system. It allows all keys to be where they are supposed to be at any given time. If they are not, it is so simple to look up and find who checked out keys with a date and time stamp. When you're running a high-unit-volume property, this organization, along with checks and balances, is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

I have found that switching out key tags or replacing key tags is not user friendly. Maybe the newer versions of the system have made this easier, however, with our current model I would like to be able to switch key tag numbers/unit numbers via the online system instead of directly on the machine. Review collected by and hosted on G2.com.

Jenn J.
JJ
Community Manager
Enterprise (> 1000 emp.)
"Effortless Key Management with Real-Time Tracking"
What do you like best about HandyTrac?

The system is incredibly user-friendly, making key management simple and reliable for our team. The real-time tracking and reporting features give us peace of mind knowing that every key is accounted for, which enhances both resident safety and operational control. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

It would be a little better if the spaces between the keys were wider, but honestly, that's not a major issue! Review collected by and hosted on G2.com.

JM
Community Manager
Small-Business (50 or fewer emp.)
"Effortless Work Order Tracking and Organization"
What do you like best about HandyTrac?

What I like best about HandyTrac is how easy it is to track work orders and stay organized in real time. It gives clear visibility into what’s open, in progress, or completed, which helps keep the maintenance team accountable and responsive. I also appreciate the reporting and history—it makes it much easier to follow up on recurring issues, document work completed, and communicate accurately with residents and ownership. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

What I dislike about HandyTrac is that it can feel outdated and not very intuitive, especially compared to newer systems. Some tasks take more steps than necessary, and it isn’t always user-friendly for quick updates in the field. Reporting can also be limited unless you already know exactly how to pull the data, which can make analysis more time-consuming than it should be. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Friendly, Patient Technicians Made Setup a Breeze"
What do you like best about HandyTrac?

Very helpful, friendly technicians. Luigi helped me set up our new system in just a few minutes. He was patient throughout and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

Our new system defaults to a QWERTY keyboard when searching for an apartment number. It would be more helpful to display a numerical keypad instead, and it would make the process faster as well. Review collected by and hosted on G2.com.

BR
Property Manager
Small-Business (50 or fewer emp.)
"Excellent Key Security and Insightful Reporting"
What do you like best about HandyTrac?

I think it's a great way to keep our residents keys secure. I also love the reporting to let us know who is taking keys and if they have been returned. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

So far, I haven't come across anything that I dislike. Review collected by and hosted on G2.com.

VG
Property Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Efficient with Outstanding Customer Service"
What do you like best about HandyTrac?

User friendly, quick response for customer service and very efficient! Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

Have not come across any yet, HandyTrac has been a great tool to have onsite. Review collected by and hosted on G2.com.

Diana D.
DD
Property Manager
Enterprise (> 1000 emp.)
"Exceptionally Customer-Friendly System"
What do you like best about HandyTrac?

Love how customer friendly the system is. It was very easy to install, learn and the customer support is excellent. It is easy to manage, pull reports, add members etc. We use it on a daily Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

Nothing bad to say about HandyTrac. I like the website. Review collected by and hosted on G2.com.

TT
Property Manager
Enterprise (> 1000 emp.)
"The Best Key Tracking System for Ease, Security, and Value"
What do you like best about HandyTrac?

I appreciate the ease of use, the secure management of keys, and the convenience of automated reporting. The machine is used daily and very rarely experience any issues - if there is an issue the customer service is A class. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

Not one thing - out of all the key tracking systems Handy Trac for the money is the BEST! Review collected by and hosted on G2.com.

Sylvia .
S
Property Manager
Small-Business (50 or fewer emp.)
"Exceptionally Easy to Use"
What do you like best about HandyTrac?

What I like best about Handy Trac is easy it is to you use. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

There is nothing I dislike about the handy trac. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"HandyTrac Makes Key Management Effortless and Secure"
What do you like best about HandyTrac?

I've found the key tracking capabilities by HandyTrac helpful in locating lost or misplaced keys. This has ensured we've all property keys under lock and safe. Review collected by and hosted on G2.com.

What do you dislike about HandyTrac?

I would like for HandyTrac to send daily email reminders to the management team on keys that have been pulled that have yet to be returned, with information on the team member who pulled the keys. Review collected by and hosted on G2.com.

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HandyTrac