--- title: Handbid Reviews meta_title: 'Handbid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 218 reviews by the users' company size, role or industry to find out how Handbid works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 218 scale: '5' date_modified: '2026-08-04' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Handbid Reviews **Vendor:** Handbid **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.7/5.0 **Total Reviews:** 218 ## About Handbid Handbid is a premium silent auction software and mobile bidding platform with concierge-level service — auction and event technology for organizations that can't afford to have their most important moments go wrong. One online auction platform serves three worlds: nonprofit fundraising and charity auctions (from black-tie gala fundraisers to grassroots campaigns), enterprise and luxury brands (fully white-label auction software), and commercial auction operators (liquidation, surplus, consignment, and specialty auctions at scale). Handbid powers mobile bidding, event ticketing and registration, guest check-in, text-to-give, and payment processing across in-person, online, and hybrid events — including live auctions, silent auctions, and sealed-bid auctions. White-label branding puts your URLs, emails, and interface front and center. Invite-only access controls gate who registers and bids. Real-time bidding data, fundraising reporting, and payouts keep decisions moving during the event, not after it. What sets Handbid apart from other auction software is delivery: concierge onboarding means our team configures your auction items, access rules, and payment flows — you host, we handle the software. APIs and integrations with Stripe, CRMs, and check-in tools fit your existing workflow, with compliance and security built in. Trusted by nonprofits, schools, universities, professional sports foundations, healthcare organizations, and enterprise auction houses, Handbid has powered thousands of fundraising events and auctions — from intimate board dinners to 3,000-guest galas. ## Handbid Pros & Cons **What users like:** - Users appreciate the **ease of use** of Handbid, noting effortless organization and navigation for auction events. (4 reviews) - Users commend Handbid for its **exceptional customer support** , highlighting the team's helpfulness and expertise in resolving issues. (3 reviews) - Users appreciate the **navigation ease** of Handbid, making it simple to organize and track auction items. (3 reviews) - Users value the **user-friendly interface** of Handbid, enhancing the experience for staff and donors alike. (3 reviews) - Users praise Handbid for its **top-notch auction management** and exceptional support from the team, enhancing fundraising efforts. (2 reviews) - Payment Processing (2 reviews) - Users highlight the **exceptional support** from Handbid's team, valuing their dedication and expertise in enhancing the auction experience. (2 reviews) - Donor Management (1 reviews) - Easy Setup (1 reviews) - Educational Resources (1 reviews) **What users dislike:** - Users report **auction issues** such as confusing check-in processes and guests struggling with bidding functionality. (2 reviews) - Users often face **confusion during the registration process** , which complicates the experience for staff and volunteers. (2 reviews) - Users find the **auction functionality confusing** , often requiring assistance to navigate bidding and check-in processes effectively. (1 reviews) - Users find the **clunky interface** challenging to navigate, especially when accessing item images during bidding. (1 reviews) - Users find it challenging that Handbid lacks **CRM integration** with their organization's accounting systems, complicating data management. (1 reviews) - Difficult Learning (1 reviews) - Users experience **editing difficulties** with Handbid, facing challenges like formatting inconsistencies and limited functionality during auctions. (1 reviews) - Users find **export issues** with Handbid tedious, citing lengthy validation and difficult picture uploads affecting usability. (1 reviews) - Graphic Issues (1 reviews) - Users find **image handling cumbersome** , struggling with strict dimensions and navigating the upload process effectively. (1 reviews) ## Handbid Reviews ### 1. Awesome company **Rating:** 5.0/5.0 stars **Reviewed by:** Maegan C. | Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** The staff is hands-down the best!! They are knowledgeable and attentive. **What do you dislike about Handbid?** Nothing to dislike here. Everything about Handbid is done well. **Recommendations to others considering Handbid:** Get it NOW!!! **What problems is Handbid solving and how is that benefiting you?** Handbid has helped us increase our fundraising revenue every year. They have simplified the biding experience for our guests and helped us look for professional. ### 2. Great Product / Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Eric H. | District Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Handbid?** Stable highly functional App Great back end management tools Wonderful support **What do you dislike about Handbid?** Increasing cost / price We started out paying 5% and now pay 7% plus a use fee. **What problems is Handbid solving and how is that benefiting you?** Our actions have increased by 20-30% as people are able to stay connected without being present. ### 3. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Lane B. | Advancement Director, Fund-Raising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2019 **What do you like best about Handbid?** Custom url per item; automated item sheets; speed of the report when countdown is completed; opening of auction days before the event; seeing bids in real-time on dashboard **What do you dislike about Handbid?** The multiple tabs that need to be clicked when entering a new item **What problems is Handbid solving and how is that benefiting you?** Speed of checkout; ### 4. Easy, user-friendly solution for fundraising auctions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** Using Handbid's mobile auction app has increased revenue and attendance for our event for three years in a row! Handbid is easy to use and simplifies the process of listing and bidding on auction items. **What do you dislike about Handbid?** At times the invitation/guest list interface has been tricky for us to navigate on the back end, but they are continually improving the experience! **What problems is Handbid solving and how is that benefiting you?** Handbid has vastly simplified the process of holding a silent and live auction. We've more than doubled our attendance and revenues since we've started using Handbid. ### 5. We love HandBid!! **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria M. | Team Accountant, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** Ease of use and customer service is fantastic! **What do you dislike about Handbid?** few too many steps to set up auction, but its really not too bad! **What problems is Handbid solving and how is that benefiting you?** No longer need to run auctions by myself! Gets all addresses on file! Gets credit card info before auction is over! ### 6. Great Service - Easy Software **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Vice President, Ticket Sales & HC Memberships, Sports, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** Ease of putting on items and getting paid **What do you dislike about Handbid?** Ability to put pictures on the website description **What problems is Handbid solving and how is that benefiting you?** We used to save silent auctions with paper and had problems with customers fighting, handbid has alleviated these problems and gotten more money per item. ### 7. Love It! **Rating:** 5.0/5.0 stars **Reviewed by:** Bree M. | Technical Specialist, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** Ease of use for customers and volunteers. **What do you dislike about Handbid?** Still necessary to have a laptop on hand. I’d like 100% mobile operation. **What problems is Handbid solving and how is that benefiting you?** We came from auctions on paper with a 2 hour checkout process and 30 day settlement process. ### 8. A Great User Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Jared S. | Director of Communications and Broadcasting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2018 **What do you like best about Handbid?** Handbid is easy to use and allows you to communicate with all of your bidders at once with quick messaging. **What do you dislike about Handbid?** The one thing I'd like to change would be able to close an auction automatically at the desired time. Currently, you have to go in and manually close auctions. **What problems is Handbid solving and how is that benefiting you?** We are able to quickly set up and auction off items and ship them around the country. ### 9. Three cheers for Handbid! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** The ease of use for the administrator, as well as the customer. **What do you dislike about Handbid?** The great thing about Handbid is that If there is a feature we don't think works as well as it should, we reach out to our contacts there and they work to make a fix for it. **What problems is Handbid solving and how is that benefiting you?** We use Handbid to fundraise. Our numbers have increased dramatically since switching to a mobile and online platform. ### 10. Handbid makes throwing an event much easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Handbid?** I like that they are always checking in with you before your event to see if everything is running smoothly. I also like that they come and run our check-in/Check out for our guests as well as run check out for our silent and live auctions. **What do you dislike about Handbid?** We had a set back last year with one of their employees "taking over" the show and being rude to staff and guests, but Handbid seemed to listen to our complaint and seemed legitimately concerned. **Recommendations to others considering Handbid:** NA **What problems is Handbid solving and how is that benefiting you?** We are seeing that hiring the whole Handbid team really opens up staff to help run other aspects of the event. ### 11. Used Handbid for a last minute auction and it was a good experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Darnell A. | Marketing Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Handbid?** It was quick and easy to set up and self-explanatory **What do you dislike about Handbid?** Couldn't really customize the mobile auction platform to better brand the event. **Recommendations to others considering Handbid:** Make sure the solutions offered are right for your auction. **What problems is Handbid solving and how is that benefiting you?** It helped us set up and run a last-minute auction in a short and efficient turn around time. ### 12. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2019 **What do you like best about Handbid?** It was super easy to use and set-up and made check out a breeze at the end of the night. **What do you dislike about Handbid?** Primarily that bidders seemed to not be able to figure out to swipe to see different categories **What problems is Handbid solving and how is that benefiting you?** We were doing our auctions on paper prior to this, so check out at the end of the night was a pain ### 13. Very happy customer for 5 years **Rating:** 5.0/5.0 stars **Reviewed by:** Sue S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about Handbid?** How user friendly the system is and the great customer service. **What do you dislike about Handbid?** I wish I could list more sponsors and upload more images **What problems is Handbid solving and how is that benefiting you?** My issues are event specific since I have an incredibly unique event I have run across some small issues but the Handbid staff has always tried to help ### 14. We made the switch! **Rating:** 5.0/5.0 stars **Reviewed by:** Janet M. | Fundraising Chair, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2019 **What do you like best about Handbid?** The customer service and the training available. They make it so easy. **What do you dislike about Handbid?** At this point, we don't have anything we don't like. **Recommendations to others considering Handbid:** Check out all their videos on Youtube. **What problems is Handbid solving and how is that benefiting you?** The financial benefits that we have received by changing to Handbid. ### 15. great **Rating:** 5.0/5.0 stars **Reviewed by:** Christina W. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Handbid?** easy to use, clean, to the point, holds previous years info. **What do you dislike about Handbid?** When I initially tried to contact the help desk they were not very easy to reach. **What problems is Handbid solving and how is that benefiting you?** using it for an auction ### 16. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2019 **What do you like best about Handbid?** The conveinice for the accounting side of our auction **What do you dislike about Handbid?** "Splitting an item" is so time consuming. **What problems is Handbid solving and how is that benefiting you?** Increasing the auction revenue and no wasted paper ### 17. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2019 **What do you like best about Handbid?** I think it is easy to use, easy to modify and the user interface is well done. **What do you dislike about Handbid?** There is a nice feature to be able to upload all the auction items through a spreadsheet, but there isn't a clean way to upload pictures. They all need to be done individually. **What problems is Handbid solving and how is that benefiting you?** Makes Auctions and Payment Collection go Smooth. ### 18. Good but only for larger companies **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Handbid?** Handbid makes paper bidding sheets a thing of the past and auctions run so much easier. The events we used were so much sleeker and much more efficient. **What do you dislike about Handbid?** The price was the biggest dislike for us. We only held auctions three times a year so the pricing did not seem worth it for us. In addition, we found that there was some lagging depending on how active the app was. Because of that, it made it more difficult to know what the highest bid was in real time. One way to make the app more interactive/ real time would be to see who the winner is immediately. **Recommendations to others considering Handbid:** I would recommend making resizing photos easier. It took much longer than expected because the photos weren't sized properly. **What problems is Handbid solving and how is that benefiting you?** We weren't considering using Handbid but it's really nice especially when your silent auction is understaffed. For smaller groups, this is pretty useful. However, it also depends on what kind of audience you have. Some of the older guests were not technologically equipped for the app. **Official Response from Jeff Porter:** > Hi there, thank you for your feedback! You mentioned that the app had a lag, which is surprising since our platform is near real-time. We can't promise "real time" as networks between a bidder and Handbid can generate some delay, but in most cases, updates in Handbid happen in a fraction of a second. In fact, bids are updated through live socket connections so quickly that often someone is told they are outbid as soon as it happens. We wonder if the network connectivity one of your particular events was not good. Sorry about that, we know that can be frustrating. Regarding images, we are always looking for ways to make the process of sizing images easier. All of the image sizes in Handbid are industry standards, with the hope that makes it easier for most. We also do suggest tools that can really automate the process of getting images ready for Handbid, and a service that will do it for you if it is a struggle... We know it is an important topic because the images are so large and prominent in Handbid, thus putting more emphasis on how they look vs other solutions where it is a small thumbnail. We agree that while some older guests blow us away with their tech savviness, some struggle with any sort form of technology. Bidders certainly don't have to use the Handbid app (they can bid from a web page on their phone), but we often recommend the use of Handbid's iPad kiosks for those "non-techy" bidders you find at your event. These technophobes often find that bidding from iPads with the assistance of a "bid helper" to be really easy to adopt. We hope you continue to use Handbid and recognize that our regular updates and responsiveness to customer concerns set us apart from many other solutions out there! Best of luck in your fundraising! ## Handbid Discussions - [Does anyone else think that customer service is outstanding?](https://www.g2.com/discussions/37145-does-anyone-else-think-that-customer-service-is-outstanding) - 1 comment, 2 upvotes - [Equipment Rentals](https://www.g2.com/discussions/equipment-rentals) - 1 comment, 1 upvote - [Do you have onsite support available for our event?](https://www.g2.com/discussions/event-staff-and-onsite-support) - 1 comment, 1 upvote - [Do you offer multi-year discounts?](https://www.g2.com/discussions/multi-year-discounts) - 1 comment, 1 upvote - [Do my guest or bidders need a smartphone?](https://www.g2.com/discussions/ways-to-bid) - 1 comment, 1 upvote - [View Handbid pricing details and edition comparison](https://www.g2.com/products/handbid/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+09%3A10%3A26+-0500&secure%5Bsession_id%5D=6266f38d-138d-4ebb-a91e-50441b15b3f7&secure%5Btoken%5D=eee77e4968fcbc39b573715545cba01c27a88c6e69bb2a76a80e598c02d76827&format=llm_user) ## Handbid Integrations - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - [Chariot](https://www.g2.com/products/chariot-2025-04-15/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) ## Handbid Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Handbid Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (510 reviews) - [GiveSmart](https://www.g2.com/products/givesmart/reviews) - 4.5/5.0 (156 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews)