Handbid Reviews & Product Details

Handbid is a premium silent auction software and mobile bidding platform with concierge-level service — auction and event technology for organizations that can't afford to have their most important moments go wrong. One online auction platform serves three worlds: nonprofit fundraising and charity auctions (from black-tie gala fundraisers to grassroots campaigns), enterprise and luxury brands (fully white-label auction software), and commercial auction operators (liquidation, surplus, consignment, and specialty auctions at scale). Handbid powers mobile bidding, event ticketing and registration, guest check-in, text-to-give, and payment processing across in-person, online, and hybrid events — including live auctions, silent auctions, and sealed-bid auctions. White-label branding puts your URLs, emails, and interface front and center. Invite-only access controls gate who registers and bids. Real-time bidding data, fundraising reporting, and payouts keep decisions moving during the event, not after it. What sets Handbid apart from other auction software is delivery: concierge onboarding means our team configures your auction items, access rules, and payment flows — you host, we handle the software. APIs and integrations with Stripe, CRMs, and check-in tools fit your existing workflow, with compliance and security built in. Trusted by nonprofits, schools, universities, professional sports foundations, healthcare organizations, and enterprise auction houses, Handbid has powered thousands of fundraising events and auctions — from intimate board dinners to 3,000-guest galas.

Seller

Handbid

Discussions

Handbid Community

Languages Supported

Arabic, German, Greek, English, French, Dutch, Russian, Spanish, Swedish, Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by

Jeff Porter

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

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Top-Rated Alternatives

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User Insights

Average based on 218 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Handbid Integrations

(5)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

melissa m.

owner

Small-Business (50 or fewer emp.)

6/27/2024

"Best fundraising program, helped raised $70K at our event!"

5/5

What do you like best about Handbid?

Handbid allowed us to sell event tickets, raffle items, 50/50, silent auction AND live auction items to raise $70,000 for the Central PA Leukemia & Lymphoma Society (LLS) Visionary of the Year campaign that raised over $160,000 in just 10 weeks. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

I had questions about reporting and exporting files Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

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Thank you for sharing your success with Handbid! We're proud to have played a part in helping you raise funds for the Central PA Leukemia & Lymphoma Society. We understand the importance of robust reporting and file exporting capabilities, and we're continuously working to enhance these features. Your feedback is valuable, and we appreciate your input. If you have any specific suggestions or requests, please let us know at service@handbid.com.

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

11/12/2024

"Handbid was a Success!"

5/5

What do you like best about Handbid?

The easiness of entering items. It takes no time at all. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

The dimensions for any graphics we have to upload for the items. I wish it didn't have the strict dimensions. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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We are thrilled that entering items is easy and doesn't take much time. It's also great that your bidders enjoy looking at the items and descriptions. As of right now, we are held to certain dimensions because of our upload partner. But we can certainly look at expanding these in the future.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

10/9/2024

"Great Tool"

4.5/5

What do you like best about Handbid?

I like how user-friendly the platform is. While a couple of things need to be worked out, it is overall a great tool. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

A downside is that funds are not allocated in one deposit and when you edit an item you have to refresh the entire auction/ Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thanks for the informative review! We always are continuing to grow and improve so we are happy that you have seen that in your use of Handbid. Please reach out to service@handbid.com if you have additional questions about your fund allocation. We would love to help you figure out a solution to this.

Timothy G.

Executive Director

Small-Business (50 or fewer emp.)

2/19/2019

"Great Platform and User Friendly"

4/5

What do you like best about Handbid?

The software is very user friendly! Someone without a lot of background knowledge in technology can use it. I also love the customer service. Always treated like the most important customer. Having the ability to have someone on site for the first event provided me comfort because change is never easy. Since I'm a one man operation, that support staff helps me tremendously. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

They've fixed some of the issues with limited items this year, so not a lot of dislike. They are always looking to improve and like suggestions. If something goes wrong, it is fixed immediately. Review collected by and hosted on G2.com.

Recommendations to others considering Handbid:

It's amazing. The Handbid guide helps answer any questions you have about the product, and even if you can't find it on there, the response team is quick and answers any questions quickly. They also offer on site support for your event which I highly recommend for at least your first year. Review collected by and hosted on G2.com.

What problems is Handbid solving and how is that benefiting you?

Getting our auction to the world has been very beneficial. Prior to Handbid, we averages around 30k at our fundraiser. Now, we are averaging over 100k! People at the event like it a lot better than having to always leave the entertainment to check on the items as well! Review collected by and hosted on G2.com.

Response from Elise Druckenmiller of Handbid

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Thank you so much for the feedback, Timothy! We look forward to partnering with you for your next fundraising event!

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

10/10/2024

"Great Experience"

5/5

What do you like best about Handbid?

It is very user friendly and is easy to use for a larger crowd. I love how people can checkout on their personal devices to pay when the auction is over! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

I did see any downsides to using Handbid. We have used it for several years. I learn more every year Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for the wonderful review! We are happy to hear that your bidders found Handbid user friendly and easy! Let us know what else you would like to learn next year! :)

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/30/2024

"Easy Auction Software"

4.5/5

What do you like best about Handbid?

It is simple to use for the staff and donors. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

The check out process can be tricky for some folks as it is multistep. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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We are so happy to hear that Handbid is easy to use for your staff and donors. When it comes time to your next event, please reach out to us at service@handbid.com. Maybe we can help make the checkout process even smoother for you!

Verified User in Philanthropy

Small-Business (50 or fewer emp.)

9/17/2024

"Helpful Software for Fundraising"

5/5

What do you like best about Handbid?

All encompassing of ticket sales, paddle raise, broadcast messaging, silent auction, etc! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

Would be nice to be able to "upgrade" tickets on user side. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for the kind feedback. I am happy that you loved all of the aspects of Handbid. I'm also happy you experienced so much success through the Silent Auction and Paddle Raise! We are excited to partner with you again in 2025. Thank you for the information on the ticketing. We always strive to grow and improve based on client feedback, and ticketing is definitely something that we can work on!

Valerie J.

Program Director

Small-Business (50 or fewer emp.)

6/21/2024

"Super easy to use!"

5/5

What do you like best about Handbid?

It's easy to use from both of the admin side and the donor side. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

It's not the cheapest platform out there, but super easy to use Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

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Thank you for the positive feedback! We're committed to providing a user-friendly platform for both admins and donors. We understand the importance of focusing on your donors during a fundraising event, and we're glad Handbid can help with that.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

11/12/2024

"Bad"

2.5/5

What do you like best about Handbid?

Honestly is very complicated to navigate Review collected by and hosted on G2.com.

What do you dislike about Handbid?

No limit when you create CODES and bad navigation Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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We are sorry to hear that you didn't have a great experience. We never want your fundraising to be complicated or difficult to navigate. We would love to hear more about your issues and to try to make it right. Please reach out to us at service@handbid.com if you would be willing to share your experiences. We would love to try to improve your future experience with Handbid.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/16/2024

"Customer support is exceptional"

5/5

What do you like best about Handbid?

You customer support is absolutely incredible - Handling an auction can be very stressful and knowing I have quick access to kind and knowledgable customer support is essential. I would like to take this opportunity to shine a light on your representative Inga. I have had the pleasure of working with her for the past 2 years and I cannot stress enough that she in an invaluable resounce to your team. I would rate Inga 5 stars plus!! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

generating the display sheets can be tricky. They dont print out in bulk Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

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Thank you for your glowing review! We are thrilled to hear about your exceptional experience with our customer support, especially with Inga's assistance. (We love her too!) Your feedback about the display sheets not printing in bulk has been noted, and we will take a look at it. We are pleased to hear that Handbid's auction management has significantly reduced your stress. Thank you for being a valued Handbid user!