Handbid Reviews & Product Details

Handbid is a premium silent auction software and mobile bidding platform with concierge-level service — auction and event technology for organizations that can't afford to have their most important moments go wrong. One online auction platform serves three worlds: nonprofit fundraising and charity auctions (from black-tie gala fundraisers to grassroots campaigns), enterprise and luxury brands (fully white-label auction software), and commercial auction operators (liquidation, surplus, consignment, and specialty auctions at scale). Handbid powers mobile bidding, event ticketing and registration, guest check-in, text-to-give, and payment processing across in-person, online, and hybrid events — including live auctions, silent auctions, and sealed-bid auctions. White-label branding puts your URLs, emails, and interface front and center. Invite-only access controls gate who registers and bids. Real-time bidding data, fundraising reporting, and payouts keep decisions moving during the event, not after it. What sets Handbid apart from other auction software is delivery: concierge onboarding means our team configures your auction items, access rules, and payment flows — you host, we handle the software. APIs and integrations with Stripe, CRMs, and check-in tools fit your existing workflow, with compliance and security built in. Trusted by nonprofits, schools, universities, professional sports foundations, healthcare organizations, and enterprise auction houses, Handbid has powered thousands of fundraising events and auctions — from intimate board dinners to 3,000-guest galas.

Seller

Handbid

Discussions

Handbid Community

Languages Supported

Arabic, German, Greek, English, French, Dutch, Russian, Spanish, Swedish, Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by

Jeff Porter

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

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Top-Rated Alternatives

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User Insights

Average based on 218 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Handbid Integrations

(5)

Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

Here's how.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

10/30/2024

"Handbid helped raise out silent auction sales"

4.5/5

What do you like best about Handbid?

The manager app is fairly easy to work with once you know how to use it. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

It can be difficult to navigate on the back end if you're not familiar with the program.

Also the photo you take for an items is a much smaller portion of the full photo when you see things as a bidder and scroll through the item categories. Not until you click on the actual item do you see the full image. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for your helpful response. We love to hear about the benefits of mobile bidding versus paper bid sheets! As you continue to learn and navigate the backend of Handbid, please reach out to us at service@handbid.com if we can help you in anyway. I am certain that you will find that it continues to get easier, the more you are working in it. We value your business!

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

12/9/2024

"user friendly"

5/5

What do you like best about Handbid?

easy to keep track of items not being sold, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Handbid?

Uploading horizontal pictures. I think this needs to be improved. We had to first export picture to power point, then crop, screen shot and then upload into Handbid. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thanks for your great review. I am happy that you are easily able to track your items and that the mobile software is accessible to everyone. We are continuing to improve our image upload process, so I hope that this may help you in the future.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

12/17/2024

"User Friendly System"

5/5

What do you like best about Handbid?

The online training and support documentation was excellent. The System is easy to use and support is available when needed. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

When I started using the system, there was not support available after hours or on the weekends. I am a volunteer and working on this site as time permits. After hours is when I was utilizing the system. I now see a pop up that advises how to get assistance after hours. An update needed and glad it now exists. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for your great review! I am happy that you found our support helpful and that we were able to make that update that was useful for your auction! We are excited to work with you again in the future.

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

9/18/2024

"Smooth First Time Golf Tournament Fundraiser"

4/5

What do you like best about Handbid?

I like having everyone's information for the event and their ability to bid online from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

Guests don't know how to use Handbid for bidding. It actually takes a while to input auction items and a lot of the check-in process is confusing. The only way our event was successful was because we had a Handbid rep there to make sure everything went smoothly. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for your review. We are happy that Handbid is allowing your donors to bid from remote locations. This always helps your revenue! We are happy to hear that your on-site expert was helpful. Please reach out to us at service@handbid.com if you would like to discuss better ways to add items and run a successful checkout. We have a few tips and tricks up our sleeves!

Mary C.

Small-Business (50 or fewer emp.)

12/2/2024

"Programs and Finance Supervisor"

4/5

What do you like best about Handbid?

Auction features - love the display of items and it's very user friendly Review collected by and hosted on G2.com.

What do you dislike about Handbid?

Registration process - not intuitive for beginners - confused staff and volunteers Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for the review. I am happy that the software is user friendly and that our display sheets are appealing. That's great! If you ever need some extra training on check-in, please let us know. We have a lot of great resources and would be happy to work with you directly as well.

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

1/23/2025

"Great Product"

4/5

What do you like best about Handbid?

I like how easy it is to organize the items. The site is fairly easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

As a user, sometimes it is hard to login to events. It appears to be a problem with the app. Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for your review. I am happy to hear that it is easy to organize items and that the site is fairly easy to navigate. If you have specific issues with logging into the app, please let us know at service@handbid.com. We would be happy to investigate this for you. We hope to continue working with you on all of your fundraising needs!

Christopher S.

Chief Financial Officer

Mid-Market (51-1000 emp.)

9/27/2024

"Incredible Service, Easy to use tool!"

5/5

What do you like best about Handbid?

The Customer Support, the inuitive nature of the system (very easy to use!) , the methods of pulling reports Review collected by and hosted on G2.com.

What do you dislike about Handbid?

I can't think of anything, we have had a wonderful experience the past few years Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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What a wonderful review. Thank you! We look forward to working with you for your next event!!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/27/2024

"1st Time User of Handbid"

3.5/5

What do you like best about Handbid?

Our silent and live auction was a great success due to the use of Handbid's mobile app. We had 73 items and the idea of using paper bid sheets would have been unrealistic for our event. We had people in our group unable to attend who were thrilled to compete for favorite items. Review collected by and hosted on G2.com.

What do you dislike about Handbid?

We purchased a package that provided some training but we could have used a bit more instruction. Since we implemented less than two weeks prior to our event, we had to be quick in learning. Our registration process was difficult and lengthy with six staff helping with their laptops for 420 guests and it still took too long. We needed more time to get everyone registered in Handbid for the evening. Review collected by and hosted on G2.com.

Response from Stefanie Mason of Handbid

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We're thrilled to hear that your silent and live auction was a great success with the use of Handbid's software, especially given the tight two-week timeline. Something to consider for the future is selling your event tickets in Handbid which will pre-register your guests and will prevent the need to collect guest information, e.g. phone numbers, email, etc, at registration. This will help speed up check-in and expedite your guest's experience. The tickets feature is included with your Handbid subscription. We're happy to walk through this with you for your next event.

Ann S.

Executive Director

Small-Business (50 or fewer emp.)

2/19/2019

"Handbid Made Our Event Great"

5/5

What do you like best about Handbid?

Handbid is so user friendly - not only to the event planner but to our bidders! It really brought our annual Dinner Dance to a new level. People start bidding early and those who can't attend the event feel they are a part of it because they can bid from wherever they are! Handbid also helped us pivot to a virtual event with e Review collected by and hosted on G2.com.

What do you dislike about Handbid?

I wish Handbid had a peer to peer fundraising feature. Review collected by and hosted on G2.com.

Response from Melissa Glissmeyer of Handbid

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Thanks for the great review, Ann! We are so glad your bidders and event planner had a great time using Handbid. For peer-to-peer, we actually have one of the best P2P platforms out there! It was one of the first event platforms we created, even before auctions! You can read more about P2P here: https://www.handbid.com/fundraisers-feature-page/ or you can reach out to service@handbid.com to set up a customized demo. Happy to hear you increased your revenue and participation by taking your event online. Thanks for using Handbid and we look forward to powering your next event!

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

10/14/2024

Business partner of the seller or seller's competitor, not included in G2 scores.

"great for a large event"

5/5

What do you like best about Handbid?

easy silent and live auction during the event! Review collected by and hosted on G2.com.

What do you dislike about Handbid?

alot of up front input for auction items Review collected by and hosted on G2.com.

Response from Elise Neugebauer of Handbid

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Thank you for the great review. Our service team is always happy to help out. We are so happy that you had an easy and successful silent and live auction.