--- title: Gymflow Reviews meta\_title: 'Gymflow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Gymflow works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 40 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness --- ### Gymflow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend Gymflow for its **exceptional customer support** , receiving quick, friendly assistance that resolves issues effectively. [(5 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110860&qs=pros-and-cons#reviews) Users praise the **effortless usability** of Gymflow, allowing easy management with minimal training required. [(4 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110416&qs=pros-and-cons#reviews) Users appreciate the **exceptional communication and support** from Gymflow, feeling valued and well-supported throughout their experience. [(3 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2426996&qs=pros-and-cons#reviews) Users appreciate the **exceptional customer service** from Gymflow, feeling valued and supported throughout their experience. [(2 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110628&qs=pros-and-cons#reviews) Users value the **seamless integrations** of Gymflow, enhancing membership management and streamlining workflows efficiently. [(2 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110603&qs=pros-and-cons#reviews) Users find the **email limitations** frustrating, as system emails are sent from a no-reply address without branding options. [(1 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439549&qs=pros-and-cons#reviews) Users experience **inadequate reporting** options in Gymflow, limiting their ability to customize settings effectively. [(1 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439634&qs=pros-and-cons#reviews) Users find **integration problems** with Gymflow, particularly wanting better add-on features and Shopify integration. [(1 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2354840&qs=pros-and-cons#reviews) Users note the **lack of features** in Gymflow, though the development team is actively working to improve this. [(1 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439556&qs=pros-and-cons#reviews) Users find **limited features** in Gymflow, making it difficult to change certain settings and reports. [(1 mentions)](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439660&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gymflow ##### 1. Customer Support Users commend Gymflow for its **exceptional customer support** , receiving quick, friendly assistance that resolves issues effectively. [ See 5 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110860&qs=pros-and-cons#reviews) See Related User Reviews ![JJLederach .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JJLederach .") J JJLederach . Small-Business (50 or fewer emp.) 5.0/5 "Effortless UI and Best-in-Class Customer Service—Gymflow Is the Best" What do you like about Gymflow? The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus AX Andy X. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Migration, Flexible Access Control, and Exceptional Support" What do you like about Gymflow? Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/re ##### 2. Ease of Use Users praise the **effortless usability** of Gymflow, allowing easy management with minimal training required. [ See 4 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110416&qs=pros-and-cons#reviews) See Related User Reviews ![JJLederach .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JJLederach .") J JJLederach . Small-Business (50 or fewer emp.) 5.0/5 "Effortless UI and Best-in-Class Customer Service—Gymflow Is the Best" What do you like about Gymflow? The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus AX Andy X. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Migration, Flexible Access Control, and Exceptional Support" What do you like about Gymflow? Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/re ##### 3. Communication Users appreciate the **exceptional communication and support** from Gymflow, feeling valued and well-supported throughout their experience. [ See 3 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2426996&qs=pros-and-cons#reviews) See Related User Reviews AX Andy X. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Migration, Flexible Access Control, and Exceptional Support" What do you like about Gymflow? Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/re ![Tammy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy F.") TF Tammy F. 5.0/5 "Exceptional Service with Flawless Functionality" What do you like about Gymflow? I appreciated that Gymflow figured out how to make the platform work for my business from the very beginning. Unlike other apps that require workaroun ##### 4. Client Satisfaction Users appreciate the **exceptional customer service** from Gymflow, feeling valued and supported throughout their experience. [ See 2 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110628&qs=pros-and-cons#reviews) See Related User Reviews ![Tammy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tammy F.") TF Tammy F. 5.0/5 "Exceptional Service with Flawless Functionality" What do you like about Gymflow? I appreciated that Gymflow figured out how to make the platform work for my business from the very beginning. Unlike other apps that require workaroun ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "⭐⭐⭐⭐⭐ GymFlow Review" What do you like about Gymflow? We recently switched to GymFlow for managing our gym operations, and the experience has been excellent from day one. The software is incredibly user f ##### 5. Integrations Users value the **seamless integrations** of Gymflow, enhancing membership management and streamlining workflows efficiently. [ See 2 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=1110603&qs=pros-and-cons#reviews) See Related User Reviews AX Andy X. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Migration, Flexible Access Control, and Exceptional Support" What do you like about Gymflow? Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/re ![Nicolas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas L.") NL Nicolas L. Small-Business (50 or fewer emp.) 5.0/5 "Comprehensive Gym Membership Management with Stellar Support" What do you like about Gymflow? I am extremely impressed with Gymflow’s customer service. I love that I can message a representative at any time and generally receive a response with ### 5 Cons or Disadvantages of Gymflow ##### 1. Email Limitations Users find the **email limitations** frustrating, as system emails are sent from a no-reply address without branding options. [ See 1 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439549&qs=pros-and-cons#reviews) See Related User Reviews AX Andy X. Mid-Market (51-1000 emp.) 5.0/5 "Smooth Migration, Flexible Access Control, and Exceptional Support" What do you dislike about Gymflow? wo small areas for improvement: System emails currently send from a “no-reply@gymflow.io ” address unless you configure a branded sender domain vi ##### 2. Inadequate Reporting Users experience **inadequate reporting** options in Gymflow, limiting their ability to customize settings effectively. [ See 1 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439634&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent, User-Friendly Software with a Great Interface" What do you dislike about Gymflow? Some limitations with features etc. you can’t change some Settings/reports ##### 3. Integration Problems Users find **integration problems** with Gymflow, particularly wanting better add-on features and Shopify integration. [ See 1 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2354840&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas L.") NL Nicolas L. Small-Business (50 or fewer emp.) 5.0/5 "Comprehensive Gym Membership Management with Stellar Support" What do you dislike about Gymflow? The add-on features in Gymflow are currently lacking. I would like them to be more developed because they are crucial for our operations, particularly ##### 4. Lack of Features Users note the **lack of features** in Gymflow, though the development team is actively working to improve this. [ See 1 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439556&qs=pros-and-cons#reviews) See Related User Reviews ![JJLederach .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "JJLederach .") J JJLederach . Small-Business (50 or fewer emp.) 5.0/5 "Effortless UI and Best-in-Class Customer Service—Gymflow Is the Best" What do you dislike about Gymflow? Gymflow is a very capable platform but it's still in its "embryonic" stages in some ways. There are a few key features that I would like to have BUT t ##### 5. Limited Features Users find **limited features** in Gymflow, making it difficult to change certain settings and reports. [ See 1 mentions ](https://www.g2.com/products/gymflow/reviews?filters%5Bsentiment_snippet%5D=2439660&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent, User-Friendly Software with a Great Interface" What do you dislike about Gymflow? Some limitations with features etc. you can’t change some Settings/reports ![Eduardo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eduardo M.") EM Eduardo M. Small-Business (50 or fewer emp.) 7/19/2023 "Easy to use" 4.5/5 What do you like best about Gymflow? Very easy to use , can log on line using normal browser Review collected by and hosted on G2.com. What do you dislike about Gymflow? I cannot think of anything at the moment Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? Emails sent to members, webite registration Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-8335751/official_response/edit) Thanks a-lot for your review Ed, looking forward to continuing to work with you and the Hybrid Fitness team, excited for the next locations to open! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MP Matt P. Managing Director Small-Business (50 or fewer emp.) 12/15/2022 "Great product, great team!" 5/5 What do you like best about Gymflow? I have been thoroughly impressed not just by the system but the level of support far exceeds any thing other system I have used in the past. Review collected by and hosted on G2.com. What do you dislike about Gymflow? There isn't much not to like, I'm not the day to day user in my company but put a good, easy to system with plenty of support top of my list and have no complaints from my club teams. Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? From a top down view Gymflow allows me to keep track at a glance of key figures in the business and react quickly where needed. Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7501214/official_response/edit) Thank you Matt! We love working with the whole team at Hybrid Fitness and cant wait to grow with you in the new year as you open more sites! Current UserValidated ReviewerSource: Organic AT Antony T. Business development director Small-Business (50 or fewer emp.) 12/12/2022 "A great service with a desire to continually improve and work with the customers needs" 4.5/5 What do you like best about Gymflow? The gym flow team are dedicated to working with the customer to ensure the service they offer is of high value. The dashboard view allows a snap shot of performance which is helpful when managing multiple sites. Review collected by and hosted on G2.com. What do you dislike about Gymflow? Reporting and the app are still areas to be developed however these are in the development pipeline. Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? A clear view on gym performance and member management, as well as a funnel for lead management making the sale process more efficient and effective. Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7487512/official_response/edit) Hi Antony, thanks so much for this positive review! We have really enjoyed working with you and team and appreciate the continued feedback as we make changes to the product for the better. Looking forward to discussing further updates with you as they roll out in the new year! Current UserValidated ReviewerSource: Organic GN Gaby N. General Club Manager Small-Business (50 or fewer emp.) 1/5/2023 "Amazing experience with GymFlow" 4.5/5 What do you like best about Gymflow? Gymflow is an easy app to use and it has many functions that are helpful with daily tasks which saves a lot of time Review collected by and hosted on G2.com. What do you dislike about Gymflow? As a new app there were a few bugs before however, they were fixed pretty quickly Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? Gymflow allows me to set tasks for my staff but also we can set everything on there which makes our job way easier Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7555262/official_response/edit) Hi Gabi, thanks so much for your positive review. It's been a pleasure working with you and glad we got things nice and smooth for you now. Looking forward to 2023 together! Current UserValidated ReviewerIncentivizedSource: Seller invite PS Phil S. Gym Manager Small-Business (50 or fewer emp.) 12/15/2022 "Gymflow is a great system, straightforward, crisp & would highly recommend." 5/5 What do you like best about Gymflow? Gymflow has a support system where you can contact workers if you're ever struggling. Crisp system, self-explanatory. In the past, when I have used different systems, I have found this one to be by far the best system Review collected by and hosted on G2.com. What do you dislike about Gymflow? Honestly, I have no dislikes with gym flow. I have found it super easy to use & can't say a bad word, apart from the occasion glitches. But that has been fixed within the next day Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7498730/official_response/edit) Thank you Phil, it's been a pleasure working with you across your two locations and it's always nice getting on the phone and working on the promotion or task. Thanks again for the positive feedback! Current UserValidated ReviewerIncentivizedSource: Seller invite KG Kelsey G. Manager Small-Business (50 or fewer emp.) 12/18/2022 "Very easy to use, would highly recommend to anyone" 5/5 What do you like best about Gymflow? Gymflow has been very easy to learn, it is straight forward and everything you need is right infront of you. I like being able to see the statistics aswell as how easy it is to complete tasks. Review collected by and hosted on G2.com. What do you dislike about Gymflow? Not being able to send text messages or refund part of a full payment. Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? Gymflow support has always been beneficial; they are very efficient and always have a resolution for the problem. Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7507309/official_response/edit) Hi Kelsey, thanks so much for your positive review! Glad you're finding us easy to use and thanks for the notes on SMS and refunds, both items we have on the roadmap for 2023 :) Speak soon! Current UserValidated ReviewerIncentivizedSource: Seller invite ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Director Small-Business (50 or fewer emp.) 12/16/2022 "Gymflow Review" 4.5/5 What do you like best about Gymflow? We decided to transition to Gymflow around two years ago. Isaac and his team have constantly developed their application in this period to be consistent and reliable CRM. Review collected by and hosted on G2.com. What do you dislike about Gymflow? If their help box was site-specific that would be helpful Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? Gymflow is a new and developing company. One of their main strengths is their openness to actively listen to feedback from clients and develop their application Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7504546/official_response/edit) Thanks so much for the positive review David! Looking forward to launching multi site management with you and the team next year to make this even easier for you. Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/19/2022 "Convenient, easy to manage and adaptive." 5/5 What do you like best about Gymflow? - Support is just a click away if we have any troubles with it. - Easy access to change templates, add promotions and change up packages. - Easy to manage and teach others to use. - Layout is simple to follow. - The ability for members to process and update their own details is very convenient. Review collected by and hosted on G2.com. What do you dislike about Gymflow? Overall, it is great! Just have used another system for so long that it misses things that we use to love. Would love to see in future; the ability to preview notes without clicking view, a greater integration to Kisi, ability to add on memberships, and charge pause fees. Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? Keen for multi-site use and what is come to help suit us at 24fit. Not 100% what is yet to come but excited to see what evolves! Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7510759/official_response/edit) Thank you so much for your positive review! We are looking forward to releasing multi site management and our deeper Kisi integration in early 2023 :). I appreciate you taking the time to share your opinion, have a great day! Validated ReviewerIncentivizedSource: Seller invite DK Dan K. Director Small-Business (50 or fewer emp.) 12/26/2022 "Excellent Service. Highly recommend" 5/5 What do you like best about Gymflow? GymFlow is incredibly easy to use for both staff and customers. Review collected by and hosted on G2.com. What do you dislike about Gymflow? The current prospecting side of the system requires further development Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? User interface is so easy to use and train staff. The most important aspects of the system (collecting payments) can be done with just a few clicks. Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7527113/official_response/edit) Thanks very much for the positive review Dan! It's been great having you on the platform for so long. I'm going to reach out to discuss your ideas on the prospecting system, appreciate the feedback. Current UserValidated ReviewerSource: Organic RC Rebecca C. Senior gym manager Small-Business (50 or fewer emp.) 12/15/2022 "Simple, effective, user friendly" 5/5 What do you like best about Gymflow? It's easy for new users to become fluent as it's simple and straightforward. Review collected by and hosted on G2.com. What do you dislike about Gymflow? App still in development. Will be great when released so members can self manage. Review collected by and hosted on G2.com. What problems is Gymflow solving and how is that benefiting you? The development of the app will give members autonomy so self manage their accounts Review collected by and hosted on G2.com. Show More Response from Isaac Buchanan of Gymflow [Editedit](https://www.g2.com/survey_responses/gymflow-review-7485684/official_response/edit) Hi Rebecca, thank you so much for making the time to give us a review :) We are also super excited for the mobile app and cant wait make things even easier! 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