I like how easy it is to setup Guusto for our rewards program. I think the dashboard and user interface was thoughtfully designed by the Guusto team. As a sales manager, using Guusto has helped to boost our team's performer, we have been able to grow our sales with the incentives that Guusto offers on the platform. I also like how quick and responsive the Support team is when called upon, they provide assistance and help to resolve issues without hassle. Review collected by and hosted on G2.com.

I don't have any dislike for the Guusto platform, their team does an incredible job of constantly innovating and improving the features available on the platform. Review collected by and hosted on G2.com.

Easily accessible with multiple vendor options. I'm not paying for the service as I'm an employee of the organization that uses this service. From an employee's perspective, I can allocate my gift card between different vendors which is helpful. Review collected by and hosted on G2.com.

Nothing comes to mind that I dislike about Guusto. Review collected by and hosted on G2.com.

It is always a good feeling to get a text notification that a Guusto award has been sent my way. It makes me feel like the love + pride I put into my customer service is noticed + the dedication to our work environment + team members is valued. I also enjoy seeing other people being validated + encouraged to keep doing a good job! Review collected by and hosted on G2.com.

Honestly, nothing. From the beginning I found it easy to use, and have been given much recognition for a job welll done. Before our incentives just came quarterly, now it's daily available to receive a verbal or monetary "high-five" Review collected by and hosted on G2.com.

Easy access to available merchants to redeem the gift. Review collected by and hosted on G2.com.

NOT POPULAR,Recognition can feel repetitive — frequent generic “thank you” messages may lose their impact.

Not everyone uses it equally — some employees may receive recognition more often simply because they interact with more people.

Rewards can take time to redeem — the process isn't always as immediate or convenient as cash. Review collected by and hosted on G2.com.

Guusto is very user friendly and easy to use, with different options available to us to choose from. Useful and beneficial.

Implementation is easy and makes it convenient to choose options.

Customer support is effective, easy to reach to and resolve issues if any.

Frequently to make a change if need be.

It has many vendors that can be used for gift amount, covering different facets of life and need . Review collected by and hosted on G2.com.

Nothing, as of now.

One thing I would like to mention is that we should have the option to move the amount from one vendor to another, so long it has not been encashed. Review collected by and hosted on G2.com.

It was a simple process to enroll and go through, and the reward was as stated. Review collected by and hosted on G2.com.

I was expecting more AI assistance during the suggestion phase, as the current guidance feels a bit limited. Review collected by and hosted on G2.com.

I like how you can track your rewards. I also love the leaderboard concept—it feels like a video game. Review collected by and hosted on G2.com.

Not much to say overall. There are a few bugs in the app, but they haven’t been too frustrating for me. Review collected by and hosted on G2.com.

With Guusto, I’m able to use my gift card across multiple locations and apps. It’s easy to redeem the gift value, and it’s also simple to send gifts to friends, reward workers, and more. Review collected by and hosted on G2.com.

During my time using Guusto, I’ve never had any issues redeeming gifts, using gift vouchers, or sending gifts to family and friends. Review collected by and hosted on G2.com.

What I like best about Guusto is how easy it is to recognize and reward employees. The platform is simple to use, rewards are delivered quickly, and there are many gift card options to choose from. It helps boost morale and makes employee appreciation feel meaningful and effortless. Review collected by and hosted on G2.com.

The main downside is that some reward options may be limited depending on location, and a few features could be more customizable. Overall, the benefits outweigh the drawbacks. Review collected by and hosted on G2.com.

I like how simple and easy Guusto is to use. It makes recognizing coworkers quick and meaningful, and it’s nice to see everyone’s hard work being appreciated. Review collected by and hosted on G2.com.

I like using Guusto, but recently I’ve been having trouble redeeming my rewards. I was able to redeem them easily before, but this year I’ve experienced some issues with the redemption process. Review collected by and hosted on G2.com.