--- title: Guusto Reviews meta_title: 'Guusto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6133 reviews by the users' company size, role or industry to find out how Guusto works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 6133 scale: '5' date_modified: '2026-10-17' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management ---

Guusto Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Guusto, making employee rewards and recognition simple and effective. (475 mentions)
Users appreciate the fast and easy redemption of Guusto gift cards, with no expiration and wide usability. (262 mentions)
Users appreciate the variety of vendors available on Guusto, making gift selection quick and easy. (223 mentions)
Users love the variety of redemption options with Guusto, making it easy to choose unique gifts. (187 mentions)
Users love the wide variety of vendors available with Guusto, making gift card redemption easy and convenient. (181 mentions)
Users experience a challenging learning curve with Guusto, especially regarding recipient account functionality and navigation. (60 mentions)
Users note the limited gift card options, hoping for a broader selection of brands and redemption methods. (46 mentions)
Users find card limitations frustrating, especially regarding minimum values and the exclusivity of US gift cards. (37 mentions)
Users find the limited gift card options of Guusto disappointing, especially for international redemption and physical card needs. (37 mentions)
Users are frustrated by geographical limitations affecting merchant availability and redeeming gift cards outside the US. (34 mentions)

5 Pros or Advantages of Guusto

5 Cons or Disadvantages of Guusto

Guusto Reviews (6,133)

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Reviews

Guusto Reviews (6,133)

View 2 Video Reviews
4.9
6,133 reviews
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SY
Stephen Y.
Bilingual Data Quality Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use Recognition with Non-Expiring Rewards and Plenty of Redemption Options"
5/5
What do you like best about Guusto?

It's easy to use, navigate through and to be recognized from your employer. I also like that the rewards never expire. There's a wide variety of options to choose to redeem the rewards. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

It's a bit slow when I log-into it, but otherwise, it works fine. No major issues yet. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks for the great feedback! We’re glad to hear Guusto is easy to use and that you’re enjoying the variety of redemption options and non-expiring rewards :)

We also appreciate you flagging the slower login experience. We’re always looking for ways to improve, and feedback like yours helps us do just that. Thanks again for taking the time to share your experience!

AN
Adama N.
Specialist solutions
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Guusto for the win!"
5/5
What do you like best about Guusto?

The user interface is great, ensuring excellent ease of use for employee recognition. It offers fantastic value for money. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

The mobile interface can sometimes feel a bit slow to load, and it would be nice to have more automated milestone reminders. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks for sharing such thoughtful feedback! We’re glad to hear that Guusto is helping your team make recognition easier, more meaningful, and less time-consuming. :)

We appreciate your comments about the mobile experience — we recently pushed an update focused on improvements, so you should notice a faster and smoother experience. Regarding milestone reminders, recipients receive at least three notifications to help keep rewards top of mind!

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Mid-Market (51-1000 emp.)
"Effortless Team Recognition with a Huge, Never-Expiring Gift Card Selection"
5/5
What do you like best about Guusto?

What I love most about Guusto is how incredibly easy it is to send instant recognition and rewards to team members. The platform is highly intuitive, and the fact that recipients get to choose from a massive selection of gift cards—and that the funds never expire—makes it a massive hit with everyone on our team. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

The overall selection is great, but it can be a little frustrating when certain specific or smaller local merchants aren’t available for gift card redemption. It would also be helpful if international team members had access to even more localized vendor options to choose from, so the choices feel just as relevant in different regions. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

This is exactly the feedback that shapes our roadmap! The business impact you're describing—real-time recognition, distributed team cohesion—validates everything we do. :D

On the merchant gaps: local merchants are challenging to integrate, but we're actively working on it. International localization is available on our Premium Plan. For specific merchant requests, info@guusto.com is your go-to. Thanks for the thoughtful input! :)

Emily C.
EC
Emily C.
Insurance Advisor
Enterprise (> 1000 emp.)
"Tons of great gift cards"
5/5
What do you like best about Guusto?

I love the fact that there are so many different gift cards to use for yourself or give to family and friends. So easy to use as well Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Nothing. Easy to use and you can keep them in your account until you are ready to use them. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you for the wonderful review! We’re so glad to hear you’re enjoying the wide variety of gift cards available through Guusto and finding the platform easy to use. We love hearing that the ability to keep gift cards in your account until you’re ready to use them makes the experience more convenient :)

Thanks again for choosing Guusto and sharing your experience with us!

Carlo P.
CP
Carlo P.
In training
Enterprise (> 1000 emp.)
"Guusto Makes Employee Recognition Fast, Simple, and Hassle-Free"
5/5
What do you like best about Guusto?

My overall experience with Guusto has been excellent. The platform is user-friendly, rewards are easy to send and redeem, and the process is quick and hassle-free. I would happily recommend Guusto to anyone looking for a simple employee recognition solution. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

I honestly didn't have any major issues while using Guusto. My experience was smooth from start to finish, and I found the platform reliable, easy to navigate, and effective for recognizing and rewarding people. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks for the amazing feedback! :) We’re so happy to hear that you’ve found Guusto easy to navigate and that sending and redeeming rewards has been a smooth experience.

We’re always excited to help teams make recognition more meaningful, and we appreciate you taking the time to share your thoughts with us! :D

David W.
DW
David W.
Branch Manager at UniFirst Location 263 - Savannah, GA
Small-Business (50 or fewer emp.)
"Easy Team Safety Recognition with Flexible Employee Rewards for our team partners"
5/5
What do you like best about Guusto?

The ease and ability to recognize fellow team members who take safety as a priority by all recognitions being shared on the app/platform. Also, the ability to reward employees in multiple offerings and the ability for the employee to have the choice on which gift card they want. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

Not every team member uses their work email and I would like for the ability to add personal emails for accounts. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you for this wonderful review! We're thrilled that Guusto is making safety recognition visible and engaging across your team. :)

Regarding personal emails—this depends on how your company program is set up on the backend. We'd recommend reaching out to your company program admin to discuss adding personal email options for your accounts!

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Flawless UI and a Massive Merchant Catalog"
5/5
What do you like best about Guusto?

What stands out the most is the sheer variety of merchants in their catalog. The platform performs flawlessly, and the straightforward UI makes it simple to navigate through hundreds of options. It makes the entire recognition process feel genuinely valuable and personalized. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

"While the platform itself is great, I wish there were more robust integration options with our existing daily tools. Deeper integrations with platforms like Slack, Teams, or our HRIS would make the recognition process even more automated and seamless. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you for such a detailed and thoughtful review! :) We're thrilled that the merchant variety and UI are making recognition feel personalized, and it's fantastic to hear how much smoother your budget tracking and month-end reconciliation have become with everything centralized in one dashboard.

Great news on the integrations front — we actually already offer Teams and HRIS integrations as part of our premium plan! Reach out to us at info@guusto.com and our team would be happy to guide you through getting those features! :)

Hayley M.
HM
Hayley M.
Manager Supply Chain Employee Enablement
Enterprise (> 1000 emp.)
"Easy Employee Gifting with Text Notifications and Printable QR Codes"
5/5
What do you like best about Guusto?

The team has been great to work with and has provided wonderful customer service. The process to onboard and integrate with workday, while time consuming, has been very smooth! I really like the ease of use of the portal and all of the administrative features like providing quarterly budgets to other workspaces, not allowing folks to send to themselves, only allowing sending to wayfair email addresses, and the visual and useful reporting tools. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

There are only two downsides so far:

1) The process to fund accounts is not as smooth as with all of our other vendors. I don't like the extra step of having to send an email to request an invoice. All of our other vendors attach the invoice on the backend within coupa without requiring this additional step of our team. This is something our team is not used to having to do and I am afraid it is going to continue to cause issues (already has).

2) Our previous digital gift card vendor automatically converted currencies prior to sending GCs - e.g. if I am sending a GC to someone in the UK, I select to send a $100 GC in pounds and it tells that I am being charged $75 USD for it and the employee will automatically receive it in their local currency. This really seems like a baseline expectation to offer. Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thanks so much for the detailed review! 😊 Great to hear that Guusto has made employee gifting easier for your team and that the onboarding, integrations, and admin tools have been working smoothly.

We really appreciate your thoughtful feedback on the funding process and currency conversion experience. If you’d like to share any additional details or suggestions, feel free to reach out to info@guusto.com - we always welcome input as we continue improving the platform!

AB
Athira B.
DSW
Mid-Market (51-1000 emp.)
"Guusto Makes Workplace Recognition Feel Meaningful and Effortless"
5/5
What do you like best about Guusto?

I have never seen a platform like Guusto for sharing your feelings and cheering up co-workers in the workplace. With Guusto, you can celebrate your co-workers and make them feel appreciated. Guusto reminds me that all the effort you put into your work isn’t going unseen anymore. Every shout-out you receive or give to someone is recognition for their valuable work. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

i dont really understand about the money/finance section. if you can put a walkthrough video or session before as an introduction, that would be great Review collected by and hosted on G2.com.

Response from Guusto Team of Guusto

Thank you for your great review! :) We’re glad to hear that Guusto is helping make workplace recognition more meaningful and visible across teams.

We appreciate your feedback about the finance section and would love to better understand what you’re looking for — are you referring to the Funding section? If you need any assistance, please don’t hesitate to contact us at info@guusto.com and we’ll be happy to help! :)

AN
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"excellent experience with Guusto"
5/5
What do you like best about Guusto?

Guusto is easy to use and makes sending and managing employee rewards simple and convenient. I like that the platform offers a variety of gift card options and makes it easy to recognize and appreciate people. Review collected by and hosted on G2.com.

What do you dislike about Guusto?

There could be more customization options, and navigating some features could be a little more intuitive. Overall, though, the platform is convenient and works well for its intended purpose. Review collected by and hosted on G2.com.