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Gumroad Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Gumroad, making digital product sales quick and straightforward. (3 mentions)
Users find the setup ease of Gumroad exceptional, allowing quick product launches and seamless integration. (2 mentions)
Users love the ridiculously easy setup of Gumroad, enabling quick launches for digital products with seamless customer experience. (2 mentions)
Users love the intuitive user interface of Gumroad, making it simple to set up and deliver products quickly. (2 mentions)
Users love the easy delivery service of Gumroad, ensuring seamless access to digital products for customers. (1 mentions)
Users find the 10% fee too high, leading to concerns over profitability compared to other platforms. (4 mentions)
Users express frustration over missing features like order bumps and upsells, limiting sales potential on Gumroad. (2 mentions)
Users express frustration with limited customization options, noting the sudden UI changes and high fees impacting satisfaction. (1 mentions)
Users criticize Gumroad's limited options for sales features, reducing potential income opportunities compared to other platforms. (1 mentions)
Users find the high 10% fee and limited bank transfer options frustrating for payments on Gumroad. (1 mentions)

5 Pros or Advantages of Gumroad

5 Cons or Disadvantages of Gumroad

Gumroad Reviews (16)

Reviews

Gumroad Reviews (16)

4.2
16 reviews
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Jones M.
JM
Jones M.
Director
Small-Business (50 or fewer emp.)
"Gumroad Review - Best Tool to Sell Digital Products"
5/5
What do you like best about Gumroad?

Seriously, Gumroad makes it so easy to sell any digital product.. as they make checkout so easy for customers. Product is delivered instantly after purchasing Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

the 10% fee is high, Depending with your country,transfer to bank may not be availaible and you may have to use paypal or stipe Review collected by and hosted on G2.com.

Cherlyn C.
CC
Cherlyn C.
Narcissistic Trauma Recovery, Breakup/Divorce Recovery & Dating Coach
Small-Business (50 or fewer emp.)
"Everything You'd Ever Need for Selling Digital Products, But 10% Cut Isn't Competitive"
3.5/5
What do you like best about Gumroad?

It's ridiculously easy to set up in minutes. In your account, you click on "New Product" and follow along. Gumroad delivers digital products like pdfs or audios straight for download or directs them to your membership/course site right to your customer's inbox.

Just connect your payment gateways and you're off!

Embedding the products into your website is also very easy, loads well and the customer UI and experience is a smooth, seamless process that beats other platforms.

Best for small casual solopreneurs/freelancers/hobbyists that sell low-volume digital products, like 30 sales of a $20 product.

Also for those who don't exactly like marketing their goods, as Gumroad allows your product to be displayed in their marketplace called Gumroad Discover. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I don't like the stark look of the November 2021 redesign, the old one was softer and filled out, and less harsh on the eyes. The new one seems too graffiti and Andy Warhol-like.

Their 10% flat fee is too much of a cut. This is not including the fees Stripe/Paypal take away. So if you have a $50 product, you'd get less than $45.

Comparing this to platforms like Snappy Checkout, which is just $0.50 per transaction.

Or a professional selling platform like Paykickstart, where if you sold 10 products at $100, you'd have made back the subscription fee compared to Gumroad.

As in, you can continue selling and technically pay no more fees to Paykickstart on their Starter tier, up to $10k/mth, while you still have to pay that 10% to Gumroad.

Gumroad also does not have any order bumps or upsells as of March 2023, so it's not possible to build a sales funnel. If you plan to earn more than $1000, it doesn't make financial sense to use Gumroad. Review collected by and hosted on G2.com.

RB
Robin B.
Owner, Poses & Prose
Small-Business (50 or fewer emp.)
"Gumroad Makes It Easy for the Independent Creator"
5/5
What do you like best about Gumroad?

With Gumroad I've been able to "set it and forget it." The interaction was very easy to navigate--I posted my books, set the price, and sent out a link to customers. There are tons of other features as well. And I like the fact that there are various ways to negotiate your relationship with Gumroad depending upon your level of sales. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Outside of the tech-based creator economy, more people have heard of ebook publishing platforms than they've heard of Gumroad, so I had a few customers who had trouble finding their way to the site (even with a link). I'm not thrilled with the tax reporting--it feels like an afterthought. Review collected by and hosted on G2.com.

Catherine A.
CA
Catherine A.
Founder and CEO
Small-Business (50 or fewer emp.)
"Gumroad: Great for Flexible Payment Options & Easy Product Creation"
4/5
What do you like best about Gumroad?

I use Gumroad because of its pay-what-you-want and variable pricing options. I could not find another option that offered this feature. I also really love how easy it is to integrate Gumroad into my website. It's SUPER easy to use and I think the end-user-experience for my customers is pretty seamless as well. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I wish I could customize the email receipts and product delivery more. Gumroad gives you the option of delivering files to customers or redirecting them to a link. If I could change one thing it would be more formatting and customization of the email confirmation. Review collected by and hosted on G2.com.

Dhanushya S.
DS
Dhanushya S.
Small-Business (50 or fewer emp.)
"The fees are very high"
0.5/5
What do you like best about Gumroad?

Its popular, Its User Interface is good. It's easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Fees, The total fees comes upto about 13% taking into account the Gumroad fee and the payment processing fee. Review collected by and hosted on G2.com.

Brendan M.
BM
Brendan M.
Systems Engineer
Small-Business (50 or fewer emp.)
"It does work but CEO is unprofessional and found a better alternative"
2.5/5
What do you like best about Gumroad?

Ease of set up and functions well for getting a store going. No monthly fee Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Too high a percentage of sales fee. CEO is a right wing troll on Twitter which I do not want to fund. They changed the UI with no notice and have little customization options. Exchanging currency when both customer and seller not in US dollar which causes uncertainty with fluctuations between payment and pay out. Review collected by and hosted on G2.com.

Susie P.
SP
Susie P.
Marketing and Sales Specialist, Branch Manager
Small-Business (50 or fewer emp.)
"Easy for beginners to adapt and start making money asap"
5/5
What do you like best about Gumroad?

I like the interface for gummroad. It makes creating the products I want to sell really easy. I just launched my first free product before my paid one and it was easy as pie! Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I wish their profile page had more options for customization. I want a section to add more than just a bio- maybe an intro video, some socials, more pics, things like that. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"The Best Place for a Sales Page"
5/5
What do you like best about Gumroad?

The price. They will not charge you unless you make a profit from your sales. I highly recommend this site as opposed to Click Funnels and Samcart. This works best. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Honestly, I just signed up, and so far, I do not see any negatives regarding the site. It is easy to set up; I have yet to have any hiccups on the website so far. Review collected by and hosted on G2.com.

Elanchezhiyan R.
ER
Elanchezhiyan R.
Founder and CEO
Small-Business (50 or fewer emp.)
"A convenient platform for creators"
4/5
What do you like best about Gumroad?

The fast and straightforward UI. There are no unnecessary elements on the purchase page. Basically has only features that are required for selling products by the creators. Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

Sometimes the pages have gone down from the internet, making things a little tricky. There can be SEO functionality on the product pages, so that we can optimize these pages. Review collected by and hosted on G2.com.

Kiril D.
KD
Kiril D.
Senior Software Engineer
"Awesome tool for selling digital contents"
5/5
What do you like best about Gumroad?

The options to create a product and ad multiple discounts Review collected by and hosted on G2.com.

What do you dislike about Gumroad?

I dislike the new interface is so unpleasant for using its like some toy and not real helpful product. Review collected by and hosted on G2.com.