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Gumlet Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the ease of use of Gumlet, highlighting its quick learning curve and excellent documentation. (77 mentions)
Users rave about the excellent video quality of Gumlet, enjoying seamless 4K streaming and customization options. (77 mentions)
Users appreciate the easy-to-use platform and excellent support, enhancing satisfaction and efficiency in video delivery. (66 mentions)
Users appreciate the intuitive user interface of Gumlet, which simplifies media optimization and enhances video management. (46 mentions)
Users appreciate the strong security features of Gumlet, especially its DRM protection for valuable educational content. (45 mentions)
Users feel a lack of customization features for post-video actions limits their interactive capabilities. (26 mentions)
Users find limited customization options for CTAs in videos, impacting their content interaction and engagement. (23 mentions)
Users express frustration over limited features in Gumlet, wishing for enhancements like interactive videos and A/B testing. (20 mentions)
Users experience usability issues with Gumlet, including non-intuitive CTA placement and limited control over dark mode. (20 mentions)
Users feel the UI design issues hinder navigation and user-friendliness, leading to a complex experience. (16 mentions)
Users experience poor customer support with Gumlet, leaving questions unanswered and tutorials lacking in detail. (11 mentions)

Top Pros or Advantages of Gumlet

1. Ease of Use
Users praise the ease of use of Gumlet, highlighting its quick learning curve and excellent documentation.
See 77 mentions

See Related User Reviews

Marius-Mihai H.
MH

Marius-Mihai H.

Small-Business (50 or fewer emp.)

5.0/5

"Video hosting and streaming delight"

What do you like about Gumlet?

I was surprised by the short learning curve to use the platform and then even more satisfied to see their knowledge base and documentation. Anyone wil

George G.
GG

George G.

Small-Business (50 or fewer emp.)

4.5/5

"I Like It"

What do you like about Gumlet?

Good UI, just works as advertized. Must have for agencies with clients that need occassional videos hosted, and used on their websites.

2. Video Quality
Users rave about the excellent video quality of Gumlet, enjoying seamless 4K streaming and customization options.
See 77 mentions

See Related User Reviews

WW

Wilf W.

Small-Business (50 or fewer emp.)

5.0/5

"Seems like a great alternative to Vimeo"

What do you like about Gumlet?

A great alternative to Vimeo. Streaming quality is great and support 4k High Dynamic Range and Digital Rights Management. The video player can be cust

Marius-Mihai H.
MH

Marius-Mihai H.

Small-Business (50 or fewer emp.)

5.0/5

"Video hosting and streaming delight"

What do you like about Gumlet?

I was surprised by the short learning curve to use the platform and then even more satisfied to see their knowledge base and documentation. Anyone wil

3. Features
Users appreciate the easy-to-use platform and excellent support, enhancing satisfaction and efficiency in video delivery.
See 66 mentions

See Related User Reviews

Marius-Mihai H.
MH

Marius-Mihai H.

Small-Business (50 or fewer emp.)

5.0/5

"Video hosting and streaming delight"

What do you like about Gumlet?

I was surprised by the short learning curve to use the platform and then even more satisfied to see their knowledge base and documentation. Anyone wil

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Perfect for High-Quality, Fast-Loading Videos"

What do you like about Gumlet?

As an international elopement filmmaker, delivering exceptional quality while ensuring seamless performance is non-negotiable. Gumlet checks every box

4. User Interface
Users appreciate the intuitive user interface of Gumlet, which simplifies media optimization and enhances video management.
See 46 mentions

See Related User Reviews

Matthew F. C.
MC

Matthew F. C.

Small-Business (50 or fewer emp.)

5.0/5

"Why Gumlet Is a Game-Changer for Media Optimization"

What do you like about Gumlet?

What I like best about Gumlet is its ability to simplify media optimization effortlessly. It delivers lightning-fast performance by automatically resi

Joey G.
JG

Joey G.

Small-Business (50 or fewer emp.)

4.5/5

"Simple & Effective"

What do you like about Gumlet?

Slick & Fast UX Quick Upload & Transcoding Better Video Player

5. Security
Users appreciate the strong security features of Gumlet, especially its DRM protection for valuable educational content.
See 45 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Bette than Bunny CDN for a fraction of it."

What do you like about Gumlet?

The simple UI and ease of use, option of having multiple resolutions with a single file size, dynamic DRM and number of features to thecost.

Shailendra Kumar S.
SS

Shailendra Kumar S.

Small-Business (50 or fewer emp.)

5.0/5

"A must have product for content creators and Educators."

What do you like about Gumlet?

Gumlet provides all essential features for all content creators and Educators. Its streaming speed is very fast and bufferfree along with standout

Top Cons or Disadvantages of Gumlet

1. Missing Features
Users feel a lack of customization features for post-video actions limits their interactive capabilities.
See 26 mentions

See Related User Reviews

Brian P.
BP

Brian P.

Small-Business (50 or fewer emp.)

5.0/5

"If You Work With Video, You need Gumlet"

What do you dislike about Gumlet?

I need to be able to better customize my CTAs iinside the video. Honeslty, it might be user error on my part.

AN

Small-Business (50 or fewer emp.)

4.0/5

"proffressional feel to software"

What do you dislike about Gumlet?

I am not really disliking anything as compared to other platforms but maybe they could add a feature where a user could loop a chapter on a video, it

2. Limited Customization
Users find limited customization options for CTAs in videos, impacting their content interaction and engagement.
See 23 mentions

See Related User Reviews

Brian P.
BP

Brian P.

Small-Business (50 or fewer emp.)

5.0/5

"If You Work With Video, You need Gumlet"

What do you dislike about Gumlet?

I need to be able to better customize my CTAs iinside the video. Honeslty, it might be user error on my part.

Nikhil Y.
NY

Nikhil Y.

Small-Business (50 or fewer emp.)

5.0/5

"Most Powerful Video Software Protected"

What do you dislike about Gumlet?

The bandwidth limitation they provide is on a monthly basis. Because if I have uploaded 25+ videos, my video size goes over 3 GB. When my students sta

3. Limited Features
Users express frustration over limited features in Gumlet, wishing for enhancements like interactive videos and A/B testing.
See 20 mentions

See Related User Reviews

JM

Jagan M.

Small-Business (50 or fewer emp.)

5.0/5

"(Feature rich Video Hosting for Educators (among others)"

What do you dislike about Gumlet?

We don't have a few features (as of July 2023, updated June 2024) we would love to see on Gumlet: 1. Bubble videos that can be embedded or have them

Michael K.
MK

Michael K.

Small-Business (50 or fewer emp.)

4.5/5

"If you need to created membership Netflix-style Channels, this is a game changer"

What do you dislike about Gumlet?

Areas where I think Gumlet needs improvement are: 1) Support for clients in the USA. Gumlet gives you the ability to book your own time slot for liv

4. Usability Issues
Users experience usability issues with Gumlet, including non-intuitive CTA placement and limited control over dark mode.
See 20 mentions

See Related User Reviews

JA

Joshua A.

Small-Business (50 or fewer emp.)

4.5/5

"Fast loading video and clean player"

What do you dislike about Gumlet?

The CTA button placement isn't the most intuitive and doesn't align well at times but CTA works well.

Prashant C.
PC

Prashant C.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use interface, powerful security to your videos, and affordable price"

What do you dislike about Gumlet?

Gumlet has a dark mode but you can not switch it on or off. It automatically turns on based on your system settings.

5. UI Design Issues
Users feel the UI design issues hinder navigation and user-friendliness, leading to a complex experience.
See 16 mentions

See Related User Reviews

Rayyan G.
RG

Rayyan G.

Small-Business (50 or fewer emp.)

4.0/5

"Really impressive video hosting and Image hosting"

What do you dislike about Gumlet?

UI needs imporvement. More detailed analytics.

AN

Small-Business (50 or fewer emp.)

4.0/5

"Good alternative"

What do you dislike about Gumlet?

UI could be better (It may be outdated), and also UX (some folders hide from the main window and need to scroll to find it). I had some errors uploadi

6. Poor Customer Support
Users experience poor customer support with Gumlet, leaving questions unanswered and tutorials lacking in detail.
See 11 mentions

See Related User Reviews

MR

Markus R.

Small-Business (50 or fewer emp.)

4.5/5

"Gumlet - Great Video Hosting"

What do you dislike about Gumlet?

I've noticed a couple of things that could be better: The user interface could be more intuitive, and I'd appreciate faster response times from custom

AN

Small-Business (50 or fewer emp.)

5.0/5

"Gumlet is go to software for protected video hosting with DRM integration"

What do you dislike about Gumlet?

Regular pricing for Gumlet is very high and there is no support of DRM protection in lower variant subscriptions. This is big disappointment and force

Gumlet Reviews (349)

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Gumlet Reviews (349)

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349 reviews
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Ederson V.
EV
Web designer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast Video Loading and Robust DRM at an Affordable Price"
What do you like best about Gumlet?

I appreciate how fast the videos load and the extensive range of configuration options available. My decision to switch was largely influenced by the DRM protection it provides, as well as its affordability. It's rare to find a platform that offers such comprehensive protection features at this price point.

From a usability perspective, the core functions like uploading, configuring, and sharing videos are straightforward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

I wish the control panel offered support for multiple languages, as it is currently only available in English.

While the basic features like uploading and sharing videos are straightforward, I find that the more advanced options, such as setting up DRM protection, are somewhat technical and less intuitive.

Additionally, I would appreciate more comprehensive and up-to-date documentation. For example, I watched a video on your channel about configuring DRM, but the options shown there did not exactly match what I encountered in the actual interface. Review collected by and hosted on G2.com.

SM
Co-Lead Designer
Small-Business (50 or fewer emp.)
"Lightning-Fast Video Streaming with Outstanding Support"
What do you like best about Gumlet?

I've been using Gumlet daily for the past year. What I appreciate most about Gumlet are six key features that truly stand out. To begin with, videos stream remarkably fast on my clients' WordPress websites, which has a significant impact. I also find the ability to embed CTA links and lead forms directly within videos very valuable. The DRM tools are another strong point, along with the intuitive design of the Dashboard's UI and UX which impacts the ease of use, implementation, and integrating videos into my client projects. Furthermore, I find it extremely helpful to be able to embed video thumbnails in different email applications. Finally, the support I have received has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Occasionally, a video takes longer than expected to process. I understand that Gumlet likely handles thousands of videos in its queue each day. On the positive side, their support has been excellent, and recent updates have noticeably improved processing times. I would also appreciate the ability to send embedded lead form email alerts to a recipient of my choosing. Review collected by and hosted on G2.com.

JP
Business Manager
Small-Business (50 or fewer emp.)
"Effortless Video Streaming with Outstanding Support"
What do you like best about Gumlet?

Ran Gumlet and Bunny trials the same day. Gumlet won in 15 minutes.

The dashboard is clean, fast, and actually built for video — not a general CDN with video features bolted on. Upload once → auto AI subtitles + per-title encoding + adaptive streaming → real Widevine/FairPlay DRM → signed URLs. Everything just works. Had my first protected stream live globally faster than ever.

Support is insane — live chat answers in under 2 minutes, even at 2 a.m. Docs and short tutorial videos are some of the clearest I’ve seen. Already moving all my courses and SaaS demos here. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Only one small thing so far — wish I could manually pin traffic to specific CDN regions (auto-routing is great 99 % of the time, but sometimes I want to force Asia-Pacific or Europe). Review collected by and hosted on G2.com.

Ken B.
KB
Owner
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Reliable video hosting with great analytics and even better support"
What do you like best about Gumlet?

Gumlet has been my go-to video host for nearly three years, and it’s been fantastic. I use it mainly for my sales videos on my website, and the embeds always work smoothly. The analytics dashboard is clean and surprisingly helpful, I can quickly see what people watch, where they drop off, and which videos perform best.

What really sold me on Gumlet was their support team. I had one technical hiccup early on, reached out, and they resolved it almost immediately. It’s rare to get that kind of responsiveness these days. If you want dependable video hosting without complications, Gumlet is a great choice. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Nothing really, though there may be an occasional small learning curve when exploring lesser-used features. Review collected by and hosted on G2.com.

Ray M.
RM
Product Team Lead
Small-Business (50 or fewer emp.)
"Solid video hosting for our agency work and online courses"
What do you like best about Gumlet?

The playback quality is great, especially for the high-end animation client work we show on our Glue VFX website. Everything loads quickly, even big files. I also use it for my BYCB course videos, and the DRM has been brilliant for keeping the paid content protected. The analytics are clear and genuinely useful, which helps us see what viewers actually watch. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Honestly, not much. It would be nice to have a bit more control over the player’s design for branding, but they are constantly devloping these features. Everything else works really well. Review collected by and hosted on G2.com.

Feras N.
FN
Principal Human Resources Consultant
Small-Business (50 or fewer emp.)
"Effortless Video Management and Reliable Streaming for My Training Business"
What do you like best about Gumlet?

Gumlet has been a helpful addition to my content stack. I run a training business, and video quality matters for my learners. Gumlet delivers clean playback, reliable streaming, and simple controls. I don’t need a technical team to manage it. The analytics are clear, and the upload-to-publish process feels smooth. It’s one of those tools that just does what it promises without drama. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

I have nothing to dislike about Gumlet. It has been a trusted partner for me. Review collected by and hosted on G2.com.

Ani P.
AP
Pain relief specialist
Small-Business (50 or fewer emp.)
"Effortless Integration and Outstanding Support"
What do you like best about Gumlet?

I appreciate the simplicity of use and implementation, and how easy it is to integrate, especially since I embed the videos into my online course platform. I also appreciate the customer service response. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

it has a bit of learning curve at the beginning. Review collected by and hosted on G2.com.

PV
Independent researcher
Research
Small-Business (50 or fewer emp.)
"Seamless Video Hosting with Exceptional Support"
What do you like best about Gumlet?

I appreciate Gumlet’s user-friendly interface and the detailed walkthroughs that make navigating the platform intuitive from the start, even for complex tasks. The efficiency of their support team is outstanding; they are proactive and exceptionally responsive, providing timely help and resolutions, including the option for personalized one-on-one sessions. This level of support significantly enhances the user experience by making complicated functions more accessible. I also value the platform for its robust security features like watermarks and digital rights management, ensuring that content remains secure. Gumlet is highly responsive with flexible streaming limits, offering a wide range of player resolutions and minimizing video load times, which enhances the viewing experience. Additionally, its affordability and the value for money it offers, especially in comparison to market competitors, make it an attractive option. These features collectively contribute to its appeal as a reliable and effective tool for video hosting and media management. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

I feel that the pricing options in Gumlet could be more accommodating. Some premium features like Digital Rights Management (DRM) are only available from higher tiers (Tier 5 and above), which can be restrictive. These features could be offered with lower caps or as add-on purchases for users in lower tiers. Additionally, while the initial setup was relatively easy, I found the process of code embedding and channel setup overwhelming. It initially went over my head and could be simplified for new users. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Small-Business (50 or fewer emp.)
"Seamless Video Updates with Professional Features"
What do you like best about Gumlet?

The ability to exchange the video clip is a professional feature we are using a lot. All the embedded links remain exactly the same, so that there is no interruption when changing the content. I am looking formward to use the new livestreaming feature. The system is easy to use and the Image CDN is handy when having the media under one roof and not needing another service. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

Support got much better over the last months. Before there were some delays and personel that did not have precise answers. But since it is continously improving, no complaints.

Apparently a new folder system to organise the media better will be deliveredduring Q1 2026. I am looking forward to it. Review collected by and hosted on G2.com.

Gioacchino F.
GF
Owner
Internet
Small-Business (50 or fewer emp.)
"More control and better performance for videos"
What do you like best about Gumlet?

What I like most is how cleanly and distraction-free the videos are embedded. No foreign content appears like on YouTube, and the display is always responsive without additional effort. The collections are also very valuable for a clear structure, as well as the API, which allows me to automate my video workflows. Review collected by and hosted on G2.com.

What do you dislike about Gumlet?

I am missing an integrated thumbnail creator to quickly design attention-grabbing preview images. Additionally, the customization of the player, especially the icons and their positioning, could be a bit more flexible. Review collected by and hosted on G2.com.

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