# Guild Reviews **Vendor:** Guild **Category:** [Social Network Platforms](https://www.g2.com/categories/social-networks) **Average Rating:** 4.1/5.0 **Total Reviews:** 4 ## About Guild Guild is a messaging platform for professional groups, networks and communities. ## Guild Pros & Cons **What users like:** - Users value the **excellent customer support** from Guild, enhancing their experience while pursuing certifications and degrees. (1 reviews) - Users appreciate the **ease of use** of Guild, making career advancement accessible and straightforward. (1 reviews) - Users appreciate the **accessible certifications and degrees** from Guild, enhancing career growth without financial burden. (1 reviews) **What users dislike:** - Users report **limited support options** and missing niche subjects, affecting their overall experience with Guild. (1 reviews) - Users report facing difficulties with **poor customer support** , making it challenging to resolve issues effectively. (1 reviews) ## Guild Reviews ### 1. Accessible and Many Learning Options **Rating:** 4.0/5.0 stars **Reviewed by:** Shelby M. | Freelance Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Guild?** One of my favorite Guild features is the amount of available certifications and degrees that are available at little or no cost to me, the user. I was able to get multiple certifications to advance my career without going into debt. I liked that the programs were from recognizable schools, and I also got support from career coaches along the way. Best of all, it was so easy to use. **What do you dislike about Guild?** I personally did not have any problems with Guild, I have heard from others though that it can sometimes be difficult to contact support, and some more niche subjects/degrees are not available. **What problems is Guild solving and how is that benefiting you?** Guild is solving the problem of upskilling or advancing your education without needing to go into debt. I was able to upskill and learn more that has helped my career, without paying thousands of dollars. ### 2. One of the best tool to connect and collaborate with people. **Rating:** 4.0/5.0 stars **Reviewed by:** Nishad K. | Senior Customer Support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2022 **What do you like best about Guild?** Guild is one of the convenient messaging platform to collaborate with people professionally and it is one of the best alternate of whatsapp for creating a network. **What do you dislike about Guild?** There are no downsides so far. As a suggestion, they could add more themes and dark modes for a better appearance and interface. It also takes some time to connect with support team agent. **What problems is Guild solving and how is that benefiting you?** Unlike other platform such as Facebook and whatsapp, none of them provide a best environment for professionals to connect and collaborate to share our expertise and exchange contacts. ### 3. Great for my community **Rating:** 4.5/5.0 stars **Reviewed by:** Edirin E. | Author and Publisher, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Guild?** I have been considering moving my community from social media apps like Facebook Groups onto a more customizable platform and away from social media noise. Guild has helped me do just that. Highly recommended for people who are building community or collaborating on work. **What do you dislike about Guild?** It's hard to tap into an existing userbase and it takes a while for new members to become comfortable with the navigation on the platform. **What problems is Guild solving and how is that benefiting you?** I love having a private community with my clients and customers as an Author and Coach, to share exclusive content and collaborate on future problems. ### 4. Let's connect and collaborate **Rating:** 4.0/5.0 stars **Reviewed by:** Surbhi C. | Trust and Safety Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Guild?** Bringing the professionals together to connect and collaborate. Great messaging app for professionals like Facebook and other platforms but the content and connection wise far better. **What do you dislike about Guild?** Not that as famous now as they need to be more competitive to have more customer base **What problems is Guild solving and how is that benefiting you?** Connecting with professional (friends over work) and know more professionals around the globe. - [View Guild pricing details and edition comparison](https://www.g2.com/products/guild-guild/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A38%3A43+-0500&secure%5Bsession_id%5D=644cd99e-c337-44d7-8365-59a9b674b028&secure%5Btoken%5D=45acf1593139fa0481f6546db2dc00d46b9b11dcc9ee741b554bc5ebb117c00c&format=llm_user) ## Guild Features **Agentic AI - Social Networks** - Natural Language Interaction - Proactive Assistance ## Top Guild Alternatives - [Facebook](https://www.g2.com/products/facebook/reviews) - 4.3/5.0 (741 reviews) - [Diligent Boards](https://www.g2.com/products/diligent-boards/reviews) - 4.5/5.0 (496 reviews) - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews) - 4.3/5.0 (303 reviews)