--- title: Guidewheel Reviews meta\_title: 'Guidewheel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how Guidewheel works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 11 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Manufacturing url: https://www.g2.com/categories/manufacturing --- ### Guidewheel Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** offered by Guidewheel, enhancing their experience and resolving issues efficiently. [(8 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938333&qs=pros-and-cons#reviews) Users find Guidewheel's **ease of use** and installation exceptional, enhancing their ability to track and interpret data effectively. [(7 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938331&qs=pros-and-cons#reviews) Users value the **remote tracking capabilities** of Guidewheel, enhancing operational efficiency and communication in their facilities. [(4 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938327&qs=pros-and-cons#reviews) Users highlight the **remote tracking efficiency** of Guidewheel, enhancing machine management and operational oversight seamlessly. [(4 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938335&qs=pros-and-cons#reviews) Users find the **automation capabilities** of Guidewheel invaluable for tracking, troubleshooting, and managing work assignments efficiently. [(3 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968704&qs=pros-and-cons#reviews) Users find the **complex usability** of Guidewheel challenging, with issues in order details and graphic report exports. [(1 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968674&qs=pros-and-cons#reviews) Users report **confusion** due to missing item descriptions and graphic reports lacking displayed values when printed or exported. [(1 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968667&qs=pros-and-cons#reviews) Users face **export issues** with Guidewheel, as graphic reports fail to show values when printed or exported. [(1 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968709&qs=pros-and-cons#reviews) Users express frustration over **poor reporting** , as item descriptions are missing and graphic reports lack visible graph values. [(1 mentions)](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968683&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Guidewheel ##### 1. Customer Support Users value the **excellent customer support** offered by Guidewheel, enhancing their experience and resolving issues efficiently. [ See 8 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938333&qs=pros-and-cons#reviews) See Related User Reviews JM joseph m. Mid-Market (51-1000 emp.) 4.5/5 "Very helpful" What do you like about Guidewheel? The ability to track the manchines remotely. Monitor the data for production vs breakdowns. MC Maria C. Mid-Market (51-1000 emp.) 5.0/5 "Great!" What do you like about Guidewheel? Tracking issues is super simple and easy to use, customer support is excellent ##### 2. Ease of Use Users find Guidewheel's **ease of use** and installation exceptional, enhancing their ability to track and interpret data effectively. [ See 7 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938331&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 5.0/5 "Positive Experience with Guidewheel" What do you like about Guidewheel? Ease of installation. Data is accurate and easy to interpret. Customizable to facilities processes. MC Maria C. Mid-Market (51-1000 emp.) 5.0/5 "Great!" What do you like about Guidewheel? Tracking issues is super simple and easy to use, customer support is excellent ##### 3. Tracking Users value the **remote tracking capabilities** of Guidewheel, enhancing operational efficiency and communication in their facilities. [ See 4 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938327&qs=pros-and-cons#reviews) See Related User Reviews JM joseph m. Mid-Market (51-1000 emp.) 4.5/5 "Very helpful" What do you like about Guidewheel? The ability to track the manchines remotely. Monitor the data for production vs breakdowns. MC Maria C. Mid-Market (51-1000 emp.) 5.0/5 "Great!" What do you like about Guidewheel? Tracking issues is super simple and easy to use, customer support is excellent ##### 4. Tracking Efficiency Users highlight the **remote tracking efficiency** of Guidewheel, enhancing machine management and operational oversight seamlessly. [ See 4 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1938335&qs=pros-and-cons#reviews) See Related User Reviews JM joseph m. Mid-Market (51-1000 emp.) 4.5/5 "Very helpful" What do you like about Guidewheel? The ability to track the manchines remotely. Monitor the data for production vs breakdowns. KS Kimberly S. Mid-Market (51-1000 emp.) 5.0/5 "Working with Guidewheel has been overall an amazing experience!!!!" What do you like about Guidewheel? Guidewheel has been an amazing asset to our company, I am able to see real live feed of all the machines running or not running in our plant no matter ##### 5. Automation Users find the **automation capabilities** of Guidewheel invaluable for tracking, troubleshooting, and managing work assignments efficiently. [ See 3 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968704&qs=pros-and-cons#reviews) See Related User Reviews MC Maria C. Mid-Market (51-1000 emp.) 5.0/5 "Great!" What do you like about Guidewheel? Tracking issues is super simple and easy to use, customer support is excellent KS Kimberly S. Mid-Market (51-1000 emp.) 5.0/5 "Working with Guidewheel has been overall an amazing experience!!!!" What do you like about Guidewheel? Guidewheel has been an amazing asset to our company, I am able to see real live feed of all the machines running or not running in our plant no matter ### Top Cons or Disadvantages of Guidewheel ##### 1. Complex Usability Users find the **complex usability** of Guidewheel challenging, with issues in order details and graphic report exports. [ See 1 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968674&qs=pros-and-cons#reviews) See Related User Reviews CB Cesar B. Enterprise (\> 1000 emp.) 5.0/5 "Easy Software to track Issues and Production Orders" What do you dislike about Guidewheel? The item description should be included in the orders. This prevents confusion among users. Additionally, the graphic reports do not display graph val ##### 2. Confusion Users report **confusion** due to missing item descriptions and graphic reports lacking displayed values when printed or exported. [ See 1 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968667&qs=pros-and-cons#reviews) See Related User Reviews CB Cesar B. Enterprise (\> 1000 emp.) 5.0/5 "Easy Software to track Issues and Production Orders" What do you dislike about Guidewheel? The item description should be included in the orders. This prevents confusion among users. Additionally, the graphic reports do not display graph val ##### 3. Export Issues Users face **export issues** with Guidewheel, as graphic reports fail to show values when printed or exported. [ See 1 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968709&qs=pros-and-cons#reviews) See Related User Reviews CB Cesar B. Enterprise (\> 1000 emp.) 5.0/5 "Easy Software to track Issues and Production Orders" What do you dislike about Guidewheel? The item description should be included in the orders. This prevents confusion among users. Additionally, the graphic reports do not display graph val ##### 4. Poor Reporting Users express frustration over **poor reporting** , as item descriptions are missing and graphic reports lack visible graph values. [ See 1 mentions ](https://www.g2.com/products/guidewheel/reviews?filters%5Bsentiment_snippet%5D=1968683&qs=pros-and-cons#reviews) See Related User Reviews CB Cesar B. Enterprise (\> 1000 emp.) 5.0/5 "Easy Software to track Issues and Production Orders" What do you dislike about Guidewheel? The item description should be included in the orders. This prevents confusion among users. Additionally, the graphic reports do not display graph val ## Top-Rated Alternatives [ ![Limble](https://images.g2crowd.com/uploads/product/hd_favicon/d7737b93f87b8b0068f6ede2b14f40d4/limble.svg "Limble") Limble 4.8/5(688) ](https://www.g2.com/products/limble/reviews) [ ![MaintainX](https://images.g2crowd.com/uploads/product/hd_favicon/088d369329821d7b5599a805bf6cfd10/maintainx.svg "MaintainX") MaintainX 4.8/5(1,549) ](https://www.g2.com/products/maintainx/reviews) [ ![Samsara](https://images.g2crowd.com/uploads/product/hd_favicon/80bdf4ab6c442fe482b3640aecb62ea7/samsara.svg "Samsara") Samsara 4.5/5(4,973) ](https://www.g2.com/products/samsara/reviews) [ View All Alternatives ](https://www.g2.com/products/guidewheel/competitors/alternatives) ![Chase B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chase B.") CB Chase B. Sr Mgr, Manufacturing Mid-Market (51-1000 emp.) 6/22/2026 "Accessible, Cost-Effective OEE Data Without Complex PLC Integrations" 5/5 What do you like best about Guidewheel? Guidewheel offers an accessible, cost-effective entry point into machine and OEE data. While many software companies charge hundreds of thousands of dollars and demand complex PLC integrations or exhaustive onboarding, Guidewheel eliminates these barriers. It's a scalable solution that delivers high value to companies of all sizes and budget levels. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? There are couple small pain points, but nothing like a larger software brings along. Unless the operators are careful, duplicate down time tags can be created, making your OEE appear artificially low. As Guidewheel grows and provides upgrades, these types of things are addressed and get better. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Real insight into down time reasons and runnability/speed differences across shifts/operators. The insight and visuals provide great coaching tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![T S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "T S.") TS T S. Global IT planning and Strategy lead Enterprise (\> 1000 emp.) 6/24/2026 "Simple to Install, Cost-Effective, and Always Improving" 5/5 What do you like best about Guidewheel? Simple to install, cost-effective, and continually evolving with growing capabilities. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? some deeper integration aspects with existing tech landscape Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? OEE feedback loop, improve OEE and maintenace feedback, reduce dead times in maintenance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KS Kimberly S. Assistant Maintenance Manager Mid-Market (51-1000 emp.) 12/6/2024 "Working with Guidewheel has been overall an amazing experience!!!!" 5/5 What do you like best about Guidewheel? Guidewheel has been an amazing asset to our company, I am able to see real live feed of all the machines running or not running in our plant no matter where I am. I love the fact that I can also assign our maintenance team work assignments through messages directly through Guidewheel. I can now track what work has been done on what machine and how long the downtime was. Guidewheel has also helped our company out by being able to troubleshoot our machines more efficently by finding trends of problems that may be reoccuring and to find the source of why the same problem is happening. I can do this by looking at past work assignments that have been tagged in the Guidewheel Software. I am thrilled that all of our work assignments can now be tracked easily through the software instead of having to much of a paper trail. In our company we have been able to also integrate safety alerts as well as quality checks and inspections. I love the fact that we have multiple meetings together as well as Guidewheel is really willing to listen to what our company needs are and to find a way to intergrate it into the system for us! Overall great service! We have a great connection with the Guidewheel team as well as communication which is our Company is number #1! Highly recommend!!! Review collected by and hosted on G2.com. What do you dislike about Guidewheel? At this point working with Guidewheel for almost two years now I have no complaints. Everything that we ask of Guidewheel that might benefit the company Guidewheel always come prepared and works hard at making it happen. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? We are currently working with Guidewheel to intergrate PDF's and Jpeg's into the system so that we can add the remainder of our paperwork as well as to show pictures of before and after any kind of repairs that were performed on the machine and attached them to the actual work assignment. This will benefit our company in a huge way of moving all paperwork and become completely paperless. This will also benefit in being able to make sure that any kind of maintenance is being performed properly! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CB Cesar B. Automation Engineer Enterprise (\> 1000 emp.) 12/5/2024 "Easy Software to track Issues and Production Orders" 5/5 What do you like best about Guidewheel? Guidewheel Software is user-friendly, easy to implement, and seamlessly integrates with other software like Oracle. It has significantly improved our daily operations, with frequent use by our internal customers. The software helps us track the history of issues, production orders, uptime, energy consumption, and Overall Equipment Effectiveness (OEE). Additionally, the customer support provided is excellent. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? The item description should be included in the orders. This prevents confusion among users. Additionally, the graphic reports do not display graph values once printed or exported. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Guidewheel helps identifying the most significant issues in a machine or group of machines, allowing us to focus the attention to address the root cause of the issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic WJ Wade J. Reliability Engineer Mid-Market (51-1000 emp.) 12/4/2024 "Quick start to monitoring our equipment." 4/5 What do you like best about Guidewheel? How simple it is to work with! Very easy to use and setup to get good data! The customer support has been great in working Review collected by and hosted on G2.com. What do you dislike about Guidewheel? Haven't come across much of anything to dislike, if we had something the guidewheel team help resolve it quickly Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? down time delays being recorded and hand writing reports will hopefully go away, plus it's giving us cycle counts of units through our machines. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MC Maria C. Operations Administrator Mid-Market (51-1000 emp.) 12/9/2024 "Great!" 5/5 What do you like best about Guidewheel? Tracking issues is super simple and easy to use, customer support is excellent Review collected by and hosted on G2.com. What do you dislike about Guidewheel? That some date range cannot exceed more than 30 days Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Integration with other systems in the company and the managers and leaders on the floor are happy that they have to do less steps on their daily reports using Guidewheel Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JM joseph m. Steel Plant Production Supervisor Mid-Market (51-1000 emp.) 12/17/2024 "Very helpful" 4.5/5 What do you like best about Guidewheel? The ability to track the manchines remotely. Monitor the data for production vs breakdowns. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? Nothing. Guidewheel works fine, I would like a reminder feature. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Guidewheel is helping us by giving an accourate account of downtown. With this, it helps us know if the machine needs to be fixed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") UC Verified User in Cosmetics Mid-Market (51-1000 emp.) 12/5/2024 "Instantly improved production and captured lost uptime" 4.5/5 What do you like best about Guidewheel? Easy to use and lots of great data at your fingertips. One of the first things I do everyday is check Guidewheel to see the performance. It brings accountability for all shifts and allows us to see the true downtime for each machine. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? Guidewheel is easy to install, set up and use. Our basic computer system was all that was needed. The company continues to be very helpful and I have nothing negative to report. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Accountability. We have seen a large spike in uptime and production since installing Guidewheel. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Plastics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Plastics") EP Verified User in Plastics Mid-Market (51-1000 emp.) 4/25/2025 "Positive Experience with Guidewheel" 5/5 What do you like best about Guidewheel? Ease of installation. Data is accurate and easy to interpret. Customizable to facilities processes. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? No negatives at this point and do not anticipate any. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Why we are having downtime and why Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Plastics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Plastics") AP Verified User in Plastics Mid-Market (51-1000 emp.) 12/6/2024 "Guidewheel is a great product to improve efficiency" 4/5 What do you like best about Guidewheel? Guidewheel is excellent for quickly identlfying gaps that prevent eefiecient production. It is easy to use and install. Has great customer support. Review collected by and hosted on G2.com. What do you dislike about Guidewheel? Guidewheel could use more features that assist in maintaining efficiency gains. Review collected by and hosted on G2.com. What problems is Guidewheel solving and how is that benefiting you? Guidewheel highlights and tracks machine performance. Review collected by and hosted on G2.com. 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