
The AI-driven technology is incredibly powerful. Its quality definitely depends on the quality of what you put in it, how it's tagged, etc., but with some upfront work, the recommendation engine is great. My reps are thrilled they don't have to go to a web app and can do 99% of their tasks from their Gmail or Gcal. We switched from Highspot, which was essentially serving as an expensive content management system for us. Our entire organization was extremely frustrated with that solution, had trouble finding what they were looking for, had very low confidence in the search results, etc. Feedback from our users has been phenomenal, with several reaching out to say they'd gotten more value from GTM Buddy in the first hour than they'd gotten in the last year from Highspot. Also, I'd be remiss if I didn't mention their CS team. It's been by far the best CS team I've worked with in my career - not once have I ever had a question or concern that's gone unresolved in a very quick manner. I'm so grateful for their partnership. Review collected by and hosted on G2.com.
There are a few minor UI nuances or limitations that have surprised me, but each time I've questioned something, it's immediately been shared with the Product team and added to the roadmap. Now entering our third year with the company, I've seen several of our suggestions be implemented. Review collected by and hosted on G2.com.


