Ability to target prospects at a granular level - Search tool is easy to use. However, hands down their customer service is the best. Nothing is too much troucle and Jen (our main contact) is incredobly knowledgeable and helpful. This is a simple email toolwith the benefit of the database making it a very cost effective and simple tool to get you prospecting quickly. Review collected by and hosted on G2.com.

GUI is not very pretty - but I believe that all the fuctionality trumps the pretty GUI. The previous version (2.0) was prettier and easier to use - 3.0 has a long way to go in terms of ease of use. However once you get used to setting up campaigns it is pretty simple. The template system is great, however with multiple campaigns and messages the versioning is not great. With so many messages on multiple campaigns it can get a little confusing. I am sure if I had more time I could make it more efficient. Review collected by and hosted on G2.com.

My favorite part about Growbots is the lead generation. There are so many filters and tools to help you narrow down your target market for each campaign. I really like how you can set reminders or tasks to go back after emails are sent and set a task to make a phone call. Review collected by and hosted on G2.com.

Many e-mails bounce back. The see when people clicked your emails feature and how many times was taken away. Review collected by and hosted on G2.com.

I like that the interface is intuitive and easy to use. I also like that I know an email campaign is going on, targeting the prospects I am calling, at the same time I am calling. Review collected by and hosted on G2.com.

I can't think of anything. Growbots is easy to use. Review collected by and hosted on G2.com.

We've been using them for a couple of years. On the list of "best ROI" considering all the marketing we do they rank in the top 3 for us. Review collected by and hosted on G2.com.

There is a learning curve for sure. This is highly customizable software and needs time invested. But, their support team are amazing. Review collected by and hosted on G2.com.

Growbots makes it easy to segment and reach out to your target personas by title, geographic area, industry, and company. It is also very easy to setup message streams. Review collected by and hosted on G2.com.

The data doesnt seem all that valid meaning some of the email addresses they source are undeliverable because the targeted prospect has moved on. Another issue is that undeliverable emails sometimes show up as cold replies. Review collected by and hosted on G2.com.

Growbots delivers on its promises to generate leads and increase your sales opportunities. The platform is always improving and the customer service team is phenomenal. Once you become a customer you are not forgotten. They respond promptly with accurate, insightful answers. Review collected by and hosted on G2.com.

We can only do business in the US and once in a while a European company slips through the crack. This really isn't a big deal though in the grand scheme of things. Review collected by and hosted on G2.com.

Recently, Growbots did an overhaul of their entire system, from GUI to overall processes. It's not perfect, but the platform looks and feels great. Additionally, they added an enormous database of contacts with an easy-to-use tool to search for prospects, create messaging, and campaigns. The support is supurb, with excellent response time and knowledge of the platform. Review collected by and hosted on G2.com.

There are quite a few minor annoying bugs, but nothing too detrimental. The reporting is almost non-existing, which causes you to do everything within the prospect search functions and this can get a bit cumbersome. Review collected by and hosted on G2.com.

As a B2B distributor of horticulture supplies, we are always on the lookout for the decision-markers in each organization. Growbots lets us reach specific audiences based on shared titles or responsibilities within an organization so we are able to efficiently craft messages that resonate with each prospect, thus driving our RIO to new heights. Would most definitely recommend this easy to use, intuitive platform to companies looking to expand their prospect list and reach in to untapped markets. Review collected by and hosted on G2.com.

Their prospect database is already large and the more they invest in development the larger the database will be. Review collected by and hosted on G2.com.

The ability to build a scalable and automatic email marketing touch cadence is fantastic. It's the best part of the platform. The 2nd best part is the ability to source leads at scale but more on that below. Review collected by and hosted on G2.com.

Growbots' promise is fantastic. Unfortunately, their platform isn't ready for prime time.

Issues:

- Support - Growbots is not an intuitive platform. During and after onboarding we had minimal support and there was quite a lag in getting critical questions answered as support comes from Poland.

- Bugs - the system isn't fully baked. One example, their system showed that several prospects had clicked on a link with our email. One issue, the system also showed that these prospects had never been emailed.

- Lead Quality - our biggest issue with their platform is the leads themselves.

1. To start with, the system doesn't learn. If you email a prospect that is no longer with the company or the email bounces that contact doesn't update. The next user will have the same issue. Very frustrating given that approx 20% of the time you will have one of those 2 outcomes when you email through their system in bulk.

2. Issue #2 with the leads is the limited ability to filter them. If you are a b2b company like us, there is no way to separate companies within an industry that are a b2b play from a b2c play. This effectively blocks your ability to target that industry. Because of this, we quickly ran out of prospects.

3. With the rise of email automation marketing platforms response rates have dropped. We had built a 3 touch cadence that we used effectively 3 years ago. Unfortunately, each of those touches was performed manually making it too expensive to pursue. With automation, we thought that we had found the holy grail. Unfortunately, our response rates have been 1/3rd of what they were 3 years ago.

Conclusion - nice promise but too buggy and limited to achieve our goals. Review collected by and hosted on G2.com.

Sends mass emails in a personalized way which is a huge time saver Review collected by and hosted on G2.com.

Nothing so far! Everything has been great Review collected by and hosted on G2.com.