--- title: Grooper Reviews meta_title: 'Grooper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how Grooper works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 23 scale: '5' date_modified: '2026-11-13' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Grooper Reviews & Product Details

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Grooper Reviews (23)

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Grooper Reviews (23)

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4.5
23 reviews

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Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Grooper’s Versatility Streamlines Complex Processing"
5/5
What do you like best about Grooper?

What I find most helpful is Grooper’s versatility. It can take complicated processing and streamline it in several different ways, depending on the specific use case, which makes it easier to adapt to different needs. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

It’s a very technical tool, so there’s definitely a learning curve when you first start using it. That said, the most recent versions have made it much more accessible for getting started, and it feels easier to pick up. Review collected by and hosted on G2.com.

JN
Jennifer N.
Inventory Comptroller
Mid-Market (51-1000 emp.)
"Project Building Made Easy"
4/5
What do you like best about Grooper?

We like the ability to be able to build projects Review collected by and hosted on G2.com.

What do you dislike about Grooper?

The amount of time it has taken to get the phases started. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Grooper, a step in the right direction."
4/5
What do you like best about Grooper?

I've worked with Grooper for the last 3-4 years and is used every day to pull information from several different locations with ease. I am happy with what it has done to keep us efficient in a diminishing workforce environment. When trained right, Grooper can do a lot of the heavy lifting and get documents to in cold storage with points of validations that ensures it's getting to the right spot. Customer support has help with major problems and bugs that arise and are very knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

There is a learning curve, as with any software, that is pretty step and the way to extract or process data through its data models isn't always intuitive, but with a talented enough architect, you can pull any information. I do not care that they paywall training for a software which is invaluable and necessary for new users. Grooper is a subscription-based model where you pay for access to the cloud-based system, which I am never a fan of. I prefer the thick-client program. but these are the times we live in. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Grooper leverages the best Technlogies to deliver stthe strongest ROIs"
5/5
What do you like best about Grooper?

Ease of deployment, ease of use, full suite of solutions, backed by great support! Review collected by and hosted on G2.com.

What do you dislike about Grooper?

No shortcomings at this point. Explaining AI to customers and educating them can sometimes be difficult. Review collected by and hosted on G2.com.

TH
Tawnya H.
Small-Business (50 or fewer emp.)
"Scanning made simple!"
5/5
What do you like best about Grooper?

Grooper is very user friendly. I like the simple and quick processes through the batches, and I like the fact it reads the cover sheets, and I don't have to key which file to put the scan to for each scan. Being a law office, we have used several platforms for scanning, and Grooper, by far, has been my favorite. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

The only complaint I have about Grooper is that on larger scans, it sometimes gets hung up between processes, and I have to pause the scan and restart it, and sometimes it works, and sometimes I have to delete the batch and start over. Review collected by and hosted on G2.com.

CB
Crystal B.
Mid-Market (51-1000 emp.)
"Great scanning system and very easy to navigate"
3.5/5
What do you like best about Grooper?

Groope is very easy to navigate and work. It does a great job at scanning my files, I rarely have any issues with Grooper. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

There are times when Grooper does not respond when using it which slows down my scanning. i also do not really like tht you can not go back to a previous step if you get an error so you can fix it Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Grooper was very easy to learn."
4.5/5
What do you like best about Grooper?

Grooper was very easy to learn and is easy to navigate. The scan time is very quick and of great print quality. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

I find the processing time to be slow. For me, it would be much more effective if the application didn't split my scan into separate invoice payments. If I scan several pages together, I intend for it to be in 1 invoice payment. Review collected by and hosted on G2.com.

Philippe R.
PR
Philippe R.
Continuous improvement spercialist
Mid-Market (51-1000 emp.)
"Continuous Improvement Specialist"
5/5
What do you like best about Grooper?

Very efficient platform with tons of possibilities. Their service team is very knowledgeable and shares their knowledge. Reasonable pricing compared to competitors. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

The platform is very technical, and complex. Training is required to get comfortable, their support staff offers quality insight and support to ensure you get comfortable using the software. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Grooper has many options."
4/5
What do you like best about Grooper?

It has different options available depending on the needs of a company or organization. I like the look and feel of Grooper. It is an up-to-date product using AI technology. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

Grooper is still new to us. Not sure if I like the grayscale conversion option. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Powerful Tool"
4.5/5
What do you like best about Grooper?

Grooper has the potential to drive many efficiencies in the organization. BIS stands by its product and provides great customer support. Review collected by and hosted on G2.com.

What do you dislike about Grooper?

There are limited features to control the UI but this has improved in the latest version. Review collected by and hosted on G2.com.

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