---
title: Greenlight Guru Quality Management System Reviews
meta_title: 'Greenlight Guru Quality Management System Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 411 reviews by the users' company size, role or industry
  to find out how Greenlight Guru Quality Management System works for a business like
  yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 411
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Environmental, Quality and Safety Management
  url: https://www.g2.com/categories/environmental-quality-and-safety-management
---


# Greenlight Guru Quality Management System Reviews
**Vendor:** Greenlight Guru  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 411
## About Greenlight Guru Quality Management System
Greenlight Guru is the #1 quality management system built exclusively for medical device companies. Not life sciences. Not pharma with a medtech configuration layer. Because we built exclusively for medical devices, ISO 13485, ISO 14971, and FDA QMSR aren&#39;t frameworks you configure after the fact. They&#39;re the foundation. Most quality teams manage compliance across systems that were never designed to talk to each other. A document control tool here, a spreadsheet for CAPAs there, a separate process for change control. In a regulated environment, that gap doesn&#39;t stay invisible, it shows up during audits. Greenlight Guru gives Quality and Product teams a single connected system where document control, training, CAPA, nonconformance, change control, supplier management, risk management, and design controls work together. When a change happens, it flows through the workflow. Meaning limited manual handoffs, and nothing falling through the cracks between teams. For Quality and Regulatory Affairs professionals, that means audit-ready workflows with automated routing, electronic signatures, and complete audit trails built in, including end-to-end traceability across design controls. No more chasing approvals or manually tracking compliance status. Teams that run on Greenlight Guru are 3.5x less likely to receive a major audit finding. For R&amp;D and product teams, it means staying in the tools they already use, with changes automatically syncing to design controls so documentation builds itself as you work, not after the fact as a separate project. Greenlight Guru AI handles the repetitive work that slows teams down, and it was built with 15 years of medtech context behind it, not bolted on from a general-purpose model. AI-powered search finds answers across your QMS instantly. Chat analyzes system data to surface insights. Auto-generated summaries give immediate context on documents, suppliers, and quality events. For product teams, verifiability checks catch vague requirements before they become audit findings, suggested links close traceability gaps automatically, and AI brainstorming gets engineers moving faster. For quality teams, AI generates training quizzes and drafts change order summaries, so your team spends less time writing and more time on the work that actually requires their expertise. The platform is validated out of the box and aligned to FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and FDA 21 CFR Part 11. Implementation is measured in weeks, not the quarters-long projects that come with legacy enterprise platforms. Backed by 80+ audit-tested, customizable templates and a team of experts who know medtech inside and out. You&#39;re not managing a separate validation project before you can go live. For 15 years and across more than 1,000 device companies worldwide, Greenlight Guru has been the QMS medical device teams trust to pass audits, bring products to market, and stay on the market longer.



## Greenlight Guru Quality Management System Pros & Cons
**What users like:**

- Users find Greenlight Guru&#39;s eQMS to be **intuitive and easy to use** , enhancing compliance and streamlining processes. (2 reviews)
- Users value the **user-friendly design and robust compliance features** of Greenlight Guru, enhancing their quality management processes. (2 reviews)
- Users praise the **effective training tools** of Greenlight Guru, facilitating quick onboarding and compliance with industry standards. (2 reviews)
- Users value the **streamlined audit management** features of Greenlight Guru, enhancing compliance and organization effectively. (1 reviews)
- Users value the **configurability** of Greenlight Guru, facilitating easy organization and efficient management of quality processes. (1 reviews)
- Users praise the **responsive and helpful customer support** of Greenlight Guru, enhancing their overall experience and satisfaction. (1 reviews)
- Customizability (1 reviews)
- Customization (1 reviews)
- Document Control (1 reviews)
- Users value the **automatic document version control** and easy accessibility, enhancing efficiency in quality management processes. (1 reviews)

**What users dislike:**

- Users find the **pricing to be expensive** , which may not be competitive for many teams and adds frustration. (1 reviews)
- Users note the **feature limitations** of Greenlight Guru, particularly regarding flexibility and costly extra projects. (1 reviews)
- Users find the **current search function inefficient** , suggesting improvements like AI for better information retrieval. (1 reviews)
- Users find the **inflexibility of quality events** in Greenlight Guru challenges their workflow despite its adherence to CAPA requirements. (1 reviews)
- Users find the **analytics limited** , lacking depth despite offering some useful data insights in Greenlight Guru. (1 reviews)
- Poor Search Functionality (1 reviews)

## Greenlight Guru Quality Management System Reviews
  ### 1. Excellent service and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robyn  M. | Marketing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Greenlight Guru Quality Management System?**

The ease of use and on going support from consultants

**What do you dislike about Greenlight Guru Quality Management System?**

Password resets. If you dont log in for a while, you get deactivated.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Storage of documents and capa/audit automations

  ### 2. Friendly and easy software with very good customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Puri M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2023

**What do you like best about Greenlight Guru Quality Management System?**

GLG offers a friendly interface, and very practical training sessions that helps very much when it comes to start working with it.
GLG staff always has the answer I need and they answer quickly to my emails, normally within one day.   
the daily work is easy: searching options, similar structure in all sections, good versions follow up, clear approval routs...
They also have a helpful tool "help centre" that helps solving questions withouth the need to contact anyone.

**What do you dislike about Greenlight Guru Quality Management System?**

The weak point in GLG is the supplier management.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Our mainly work with GLG is refered to document approval/distribution, NC and CAPA follow up and trainings.

  ### 3. Great Once You Learn It

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yolanda A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Greenlight Guru Quality Management System?**

I like how greenlight guru allows you to tag and attach other documents. It makes it easy to connect related items rather than having to constantly search for references.

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru is not super user-friendly when you first start out. It's a learning curve, and using the search bar at the top is not always helpful. I often have to go to the documents section to pull up the relevant documentation, and the search bar only has limited results. Overall the search function of the platform is counterintuitive.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru has a design control platform that aligns with ISO 13485 requirements. The risk traceability matrix and design matrix link well and are easily managed.

  ### 4. A very intuitive system, which easy to navigate and to find the correct documentation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicolai R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Greenlight Guru Quality Management System?**

How easy it is to operate. It is very intuative, and most people I have worked with rarely has any troubles with the system. It is easy to find the correct documentation or upload new ones.

**What do you dislike about Greenlight Guru Quality Management System?**

The statestiscs tab I find kind of useless. It is very basic statestics which you could easily just find. Furthermore, the routing in succession of each other can be a bit cumbersome.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

It is easy to navigate, which makes the whole experiance with the software a lot easier to use for QMS work. This is a huge bennefit. Furthermore, GG is very good at recieving feedback, and will often implement what is needed

  ### 5. Greenlight is a perfect software for Medical device companies

**Rating:** 4.5/5.0 stars

**Reviewed by:** Annam K. | Senior QA Auditor, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight is a perfect eQMS for small to mid size Medical device companies. Essentially it works best if product DMR and DHF are created within Greenlight as it tells you all the requirements and ways to implement them

**What do you dislike about Greenlight Guru Quality Management System?**

The only thing which I dislike about Greenlight guru is that it's not affordable enough for small companies. If there were better packages for start ups it would be great.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight is helping us stay compliant to ISO 13485 and 21CFR. It also helps us maintain our 510k and our DMR along with DHF. 
Having an electronic QMS system which has many different modules also helps during customer audits

  ### 6. Easy to use, and better than the rest!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jared W. | Director of R&amp;D, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru has everything a QMS needs and organizes all the documents well. In previous companies, employees used to say, "let's do it this other way to avoid using the QMS". Now, we can not fear the documentation requirement but use it to our advantage.

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru could use  better smart numbering system for document management. Creating change order "team" and "reviewers" is slightly redundant but there is a quick copy/paste functionality that improves the process.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru provides a good system for organizing and releasing different documents into a QMS with change order and revision control. It allows us to release native files, pdfs, zip attachments, etc.

  ### 7. Revolutionized change management and workflows, even for a wellness device company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia  D. | Director of Operations - Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru created a reliable source of truth for our Quality Management System, moving us from an archaic Google Drive storage system to flawless change management, highly customizable access, and the ability to build out templatized workflows related to our adverse reactions, nonconformances, and other previously time consuming processes.

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru is high priced and may not be affordable for companies that need a lot of Full logins or want to be able to conduct their QMS Training within Greenlight.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru has solved a huge change management problem in our organization and secured our controlled documents in a way that our Google Drive (and previously paper) system simply couldn't.

  ### 8. Greenlight Guru has been a life changing platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Helen B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru has managed to remain state of the art,  the software gives you the ability to do meaningful work by removing the mundane tasks.

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight is not a project managing tool, and only tasks are managed but its difficult to manage personnel workload.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight is improving the risk management process and is allowing us to use it as a tool to make better decisions.

  ### 9. Support, guide, empower

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uros K. | Head of Engineering, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The GreenLight.Guru platform is focused on the design and development process, requirements, design inputs, outputs, etc. It builds the documentation system around it, as it should be. It is a proper multidimensional database that links the entire D&D process, unlike others that try to squeeze the design and DHF structure into an administrative linear paper structure.
The support team is fantastic and genuinely cares about your success and issues, not just for clearing a support ticket from their list.

**What do you dislike about Greenlight Guru Quality Management System?**

Still maturing, some features, like training. are not tuned up completely. Although the improvements are constant, it forces you to design your documentation process with future changes in mind, which can be confusing.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Seeing an entire picture of my device's design, DHFs, and links within it. It is like having the final puzzle picture in front of you, it helps you faster identify missing pieces. The support team is also supportive in generous in providing the best practices and pathways.

  ### 10. Happy we made the move

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sue R. | Quality Assurance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Software ease of use and continued support from the Greenlight Guru staff.

**What do you dislike about Greenlight Guru Quality Management System?**

No training metrics (analytics) available.  The documentation package provided (SOPs and WIs) need a bit of work because many of the SOP out-of-the-box versions are technically WIs.  It appears that the templates do not separate a Procedure vs. a Work Instruction.  We have had to revise many documents and break them out into two documents rather than keeping work instructions in the procedural document.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Electronic QMS v. paper-based.  All the pre-written SOPs, WIs, and Forms were a timesaver.  However, after further review, many of the SOPs needed to be broken out into WIs as well.

  ### 11. Greenlight Guru Medical Device Document Control System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashley K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Greenlight Guru Quality Management System?**

What I find that is most helpful about Greenlight Guru is their customer service and support.  Anytime there is an issue, I am about to get it resolved quickly with great accuracy.

**What do you dislike about Greenlight Guru Quality Management System?**

I think every document control system has its downsides.  Some off the additional tools offered by Greenlight Guru are not a good fit for our company size and needs, but the document control and record management system does everything we need it to do.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru is always staying current with regulation shifts and implementing them into their system.  This benefit us tremendously as we continue to navigate the ever-changing regulatory requirements.

  ### 12. QMS Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru has made our transition from paper-based to eQMS extremely easy. The ability to store documents, route change orders, and assign training through Greenlight has been extremely beneficial to our Quality department.

**What do you dislike about Greenlight Guru Quality Management System?**

I would recommend adding an intermediate-level user to capture those in the company that need more access than a lite user but not the full access of an administrator.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

A benefit has been utilizing the analytics for change orders and customer feedback for QRB and MRB meetings. We would like to see an analytics feature for the training workspace as well.

  ### 13. Greenlight Guru is an easy to use eQMS for medical devices.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jonathan L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru provides a solution for medical device QMS that is easy to use, has a pleasant UI, and has an expanding feature set for the future. As well, webinars are hosted that provide further insight into medical device regulations and relevant features in the software.

**What do you dislike about Greenlight Guru Quality Management System?**

Using the search bar does not consistently provides the results expected. Sometimes documents will only be found if you type the full title. Better integration for hardware based medical devices would improve usability (ie. parts lifecycle management, BOMs)

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Provides a digital medical device QMS  to support product development and regulatory compliance.

  ### 14. Great software for QMS activities and document management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jason C. | Project Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight provides a near-one-stop-shop for QMS activities at our company. As a small business implementing a QMS for medical device design/manufacturing, it has proven to be an incredibly valuable tool.

**What do you dislike about Greenlight Guru Quality Management System?**

There are not many. They recently introduced a BoM function. Alone it doesn't help us much, but I could see it being integrated with inventory tracking, lot-by-lot traceability, and other functionalities down the line

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight.guru houses our entire Quality Management System. It has streamlined the implementation and daily QMS activities. Greenlight has been indispensable during audits, making document retrieval easy, which keeps auditors happy.

  ### 15. Greenlight Guru performance

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about Greenlight Guru Quality Management System?**

I like the following modules for the ease of use: Document, Change, Customer Feedback and CAPA.

**What do you dislike about Greenlight Guru Quality Management System?**

I do not like the current workflow for the following: Projects, Risk Management, Training and Analytics.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Change order, CAPA, Document management and Customer feedback

**Official Response from Kaitlyn Sawin:**

> Thanks for your feedback! We hope that the new Risk Management workspace and upcoming Training enhancements improve your experience with the software. As always, if you have specific product feedback, please feel free to share with your customer success manager so that it can be documented for our Product team! 

  ### 16. Best QMS setup for smaller Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophia S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Meet Industry Regulations- Communicate training requirements with employees, track training hours and provide visibility into current policies, standards and regulations.
Easily Visualise Inspection Results -See results of inspections in real-time to provide insights into demand planning for production across all levels of your organisation.

**What do you dislike about Greenlight Guru Quality Management System?**

Improvements needed on Create custom reports and views for visibility into quality processes across performance, audits, inspections, risk management.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Quickbase provides a single source of truth to track QMS activities

  ### 17. Greenlight Guru offers a meticulous way of controlling and reviewing documents

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andy L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru provides a good way of managing and reviewing documents with an easy to use front end interface, while still including complicated features in the back end such as version history, document linking, etc.

**What do you dislike about Greenlight Guru Quality Management System?**

The search function can use some improvement. Often I will type out the exact name of a document or part number, only to scroll through 10+ irrelevant search results before finding what I need.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru fills the requirement of having a QMS certified for medical devices.

  ### 18. great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Beatrice M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Greenlight Guru Quality Management System?**

The general support, the chat and the all include solution

**What do you dislike about Greenlight Guru Quality Management System?**

no fit with external softwares like clickup and hubspot

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We had minimal knowledge on how to build a medical QMS

  ### 19. Review of Greenlight Guru

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ruth C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Greenlight Guru Quality Management System?**

User inferface,
Intitutitive 
Training
Support from GG team

**What do you dislike about Greenlight Guru Quality Management System?**

QMS workspaces - Audit, CAPA are quite clunky

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

User friendly tool
Provides visibility across the organisation on projects and documents

  ### 20. QUALITY OF SOFTWARE AND SYSTEM USAGE

**Rating:** 4.5/5.0 stars

**Reviewed by:** Koteswara Rao K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Greenlight Guru Quality Management System?**

It will help end users with SOP training and also Quality oriented training.

**What do you dislike about Greenlight Guru Quality Management System?**

Not Major points. Overall system no comments.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

SOP training and STARLIMS Product training activities.

  ### 21. Great, ready-to-use eQMS system that has everything you need.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Desiree Erin B. | Healthy Living and Prevention Workgroup - SME, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru's eQMS throws assisted our team in numerous ways. It has comprehensive and effective change management, simple document storage and retrieval, and an informative and user-friendly interface.

**What do you dislike about Greenlight Guru Quality Management System?**

The most challenging part was determining the sequence of the software's various processes. The Academy and support provide numerous resources for accomplishing this.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

eQMS is superior to our previous paper-based system. The software can be viewed as an alternative to hiring more permanent employees for a small business. Consequently, we have improved the efficiency of our quality assurance processes.

  ### 22. Making the Most of your eQMs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The integration within the document control module, from revision/ version control to routing and approval of documents. The management and control of the QMS documents have exceeded my expectations for the software.. As we use the system, we find the direction of activities is more controlled and effective with the Document, NC, CAPA and now Customer Feedback on-line with Project implemenaton next.

**What do you dislike about Greenlight Guru Quality Management System?**

The analytics are poor; the ability to down more data to allow for trending and analysis is non-existent. There needs to be an ability to download or print NC reports to suppliers. The Sandbox environment for projects does not allow export and import into the production environment and we think that this may be a feature that allows for more effective control of the process and especial for learning and implementation of the utilization of GG.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The management of Documents has been a great asset to moving forward with Greenlight, the next modules of CA and NC are currently in process and the fixed methodology for the system will be a great asset in getting the processes completed as to not have any gaps in the review of CA and NC.

  ### 23. The GURU of eQMS software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Orgainized workspaces
Quality Events work flow is very intuitive and really helpful to make process work.

**What do you dislike about Greenlight Guru Quality Management System?**

Lack of integrations with other agile components of SDLC.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Helping organize Design Controls and Quality Events, Document and Train SOPs using Documents and Training management workspaces.

  ### 24. My relationship so far with GG

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Keeping people accountable to complete tasks assigned to them.

**What do you dislike about Greenlight Guru Quality Management System?**

Reporting isn't as simple and straight forward.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

GG hasn't solved any problems (so far) but it is helping in keeping people accountable. It's also helping in keeping information in one place. It's still early on and we haven't seen the benefits but it feels promising.

**Official Response from Kaitlyn Sawin:**

> Thank you for the feedback! We hope you have had an enjoyable onboarding period with our Guru team and have seen the value of Greenlight Guru to your organization. We would love for you to update your review when you see fit so that others can learn from your ongoing experience with the platform! 

  ### 25. Great eQMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abby A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Greenlight Guru Quality Management System?**

I love the quality events workspace because it prompts to follow due process for completing the events.

**What do you dislike about Greenlight Guru Quality Management System?**

Not being able to edit document in the document workspace and also a reminder as to when your procedures are duefor revision

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru has helped us solve our documentation failure problem. Now our documentation process is efficient.

  ### 26. Excellent eQMS system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Greenlight Guru Quality Management System?**

It is a great eQMS system. Easy to navigate and use. It meets our organisational needs.  One of the best early purchases a company can make.

**What do you dislike about Greenlight Guru Quality Management System?**

GG is a great piece of software.  I enjoy using it.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Maintaining and advancing our quality mission and system.

  ### 27. New Age of QMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kaprao F. | Quality Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The organization system is different from traditional QMS, instead of a traditional folder structure, Greenlight offers a tagging and all-in-one-place structure which makes finding documents very easy and prevents duplication of multiple versions of documents existing in the QMS. Built-in DCM and Risk Analysis sections help linking easier and less of a haggle compare to traidtional way of using excel etc. Very fast document search. Very easy to use and navigate.

**What do you dislike about Greenlight Guru Quality Management System?**

Need some functions to be added to better quality-of-life of the software such as material disposition in change orders. Able to pre-activate a training event after a change order has gone through. Need some sort of a mass upload system.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

It helps the implementation of ISO 13485 best practices which saves a lot of time throughout the year. Additionally, audits are more organized thus leading to a shorter and more productive audit time.

  ### 28. Greenlight Guru Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Greenlight Guru Quality Management System?**

The process similarities between the different modules.

**What do you dislike about Greenlight Guru Quality Management System?**

No flexibility or adjustments can be made to the processes.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The electronic approval process makes it easier and faster to process changes and documents.

  ### 29. Learn something new every day!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ann T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Greenlight Guru Quality Management System?**

The people at GG are knowledgeable and helpful.

**What do you dislike about Greenlight Guru Quality Management System?**

I am not experienced enough with the program to respond to this question.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Allows us to record documentation to achieve ISO 13485 status electronically.

  ### 30. Greenlight Guru Made It Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru made it easy to switch our paper-based QMS system to an eQMS. We were given a dedicated Customer Success person to migrate our documentation into Greenlight Guru who was great to work with. I am extremely happy with the results and Greenlight Guru now saves me a lot of time processing documents. I love the use of tags to organize and find our documentation. 

I attended the First GG True Quality Event in San Diego in June of this year and got to meet many of the GG team. I have to say, it was an incredible, well-run event and the whole GG team is wonderful! I look forward to next year's True Quality Event!

**What do you dislike about Greenlight Guru Quality Management System?**

The search function needs to be improved. If you do not put in the exact words or numbers, the document you are searching for will not come up. That is why you search to begin with because you do not know the exact words or numbers. Also, I would like the ability to have a custom CO evaluation built into the change management module. The evaluation currently provided is not detailed enough so we have to continue using our current ECO form and upload the completed form to GG. A custom evaluation would save a lot of time.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru's Training module helps me better manage QMS and production training. I can, at a glance, know the status of every employee's training progress.

The Document Control module makes it easy to send documents out for approval. With the paper-based system we were using before, I was running around trying to get approvals, scanning the approved document, adding it to the drive and then filing it. Greenlight Guru has allowed me to be more productive and has saved me a ton of time.

  ### 31. Super easy to implement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Greenlight Guru Quality Management System?**

A big selling point for me was that the software comes with 72 written but customisable SOPs and WI, it made implementation very quick and easy.

**What do you dislike about Greenlight Guru Quality Management System?**

comments on documents for review would be much easier to follow if they could be made in the document itself.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Actually having a system, we are in the R&D phase of development and had found it very hard to implement a hard copy system.  All the team have embraced GLG and we are now working with a QMS, compliant with the standards we need and never have to worry about version control!!

  ### 32. Powerful and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derby C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Powerful features which comprehensively covers ISO 13485 requirements

**What do you dislike about Greenlight Guru Quality Management System?**

Complex filtering/querying of the database

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Single source of truth, compliance to processes, data integrity

  ### 33. Well constructed web portal for QMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter Z. | Honorary Research Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2023

**What do you like best about Greenlight Guru Quality Management System?**

Beautiful interface, helpful support and fast response to Questions

**What do you dislike about Greenlight Guru Quality Management System?**

The initial experience can be a little bit overwhelming

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Documents management

  ### 34. Great product, excellent support, easy setup and management of QMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erik D. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight guru really does make if extremely easy to setup your QMS with excellent templates and intuitive tools. Their team is also amazing and has been very helpful training us and answering questions that came up during our implementation (note this is the first time any of us have set up a QMS...it's that easy and straightforward)

**What do you dislike about Greenlight Guru Quality Management System?**

The only thing I dislike is how quickly it locks you out if the system if you don't log. If it were integrated into an enterprise system (which as a startup we don't have) that would be nice.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We are a startup bringing class 1 and class 2 devices to market. We have only part time resources so having a full service, extremely easy to use solution has been amazing. So many of the features of GG would help at much larger organizations with their own quality systems, but for an organization like ours, it is a perfect fit and is helping us expedite meeting our quality system needs and much much more.

  ### 35. The user-friendly QMS Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Greenlight Guru Quality Management System?**

The UI is very well made. More so, the modules for critical aspects of the QMS such as feedback, nonconformance and CAPA are well designed and make it very easy to follow the requirements of the standards/regulations.

**What do you dislike about Greenlight Guru Quality Management System?**

So far, I have not come across anything that I dislike.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

E-signatures, electronic records, e-training and generation of training records and overall implementation of the QMS. This tool has been brilliant in making it easy for a team new to med-tech to get on board with requirements that need to be met.

  ### 36. User friendly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Linking multiple documents together is helpful! Like an SOP to work instructions and work instructions to form templates. 
I also find the ability to reopen stages of NCs without having to go through required approvals incredibly useful in case anything was missed during that stage.

**What do you dislike about Greenlight Guru Quality Management System?**

Uploading zipfolders has been incredibly helpful in the past using other eQMS software. It's a nice way of being able to version control file types that can't be read with just standard Microsoft applications.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

The Greenlight Guru Quality Management Software allows me to store version controlled records or references without having to route them for approvals. This has been really useful for documents like OEM user guides and manuals.

  ### 37. The Best Document Management Available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight has been part of our company for years and not once (!) have we run into any issues whatsoever. Reliability is so important in everything we do and Greenlight gives us exactly that.

**What do you dislike about Greenlight Guru Quality Management System?**

I have not run into anything I dislike about the product. It works exactly as intended for what I do.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Document management is critical here, as is time management. The ability to access any document immediately in a high-stress environment is invaluable.

  ### 38. eQMS cloud built by industry professionals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru offers all the necessary eQMS functionality in a simple, intuitive package.

**What do you dislike about Greenlight Guru Quality Management System?**

There are some features intended to keep the system designer out of trouble, but require some hands-on experience to manage efficiently.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru provides all stakeholders the intended system access and functionality at their fingertips, whether in one room or on opposite sides of the globe, from the opening dashboard to the details of any process or product document.

  ### 39. The perfect eQMS for Medical Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nour A. | Regulatory Affairs and Quality Assurance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru ensures your QMS meets the various regulatory requirements (FDA QSR, ISO 13485) while still being a simple and user-friendly system. It is also very cost-effective compared to competitors.

**What do you dislike about Greenlight Guru Quality Management System?**

The risk management space was a little challenging, but they are working on it in future product releases. Also, this can be easily bypassed by simply uploading your risk management log as is.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Customer Feedback and Change orders are very simple with Greenlight Guru.

  ### 40. Easy to use QMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Navid R. | Quality Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2021

**What do you like best about Greenlight Guru Quality Management System?**

The company I work for have been using Greenlight Guru for over a year now.  The benefits of using an online QMS system has made my life as a Quality officer much easier.  The pros are:

The ease in which documents can be uploaded to Greenlight guru and revised.

The ability to look through historical SOP’s and processes

Greenlight guru’s design & development interface.  The management of the D&D process and review application is simple and contained within the system.

The training application to ensure staff receive the correct training for their subject matter

The visualise application - allows the organisation to link related documentation together and be able to quickly conduct a gap analysis where deficiencies can be identified.

The tag function allows organisations to create unique links for documents to be collated together

Support from Greenlight Guru experts on medical device requirements.  They have a talented team who support you when you need help the most.

The resources that Greenlight Guru offer and how to create documentation is very useful when you are looking for ideas to shape your own QMS

Greenlight Guru will ask you how their QMS platform can be improved to make it better for customers.  Taking the viewpoint of customers onboard.

Each document I.D is unique and the system stops anyone from using the same document name.

Greenlight guru offers much more than what is stated here which we don't use currently.  I have seen the CAPA application and would recommend anyone who uses Greenlight guru to have this as part of their package if you are selling a product.  I would say, speak to someone from Greenlight who can show you how it all works.

**What do you dislike about Greenlight Guru Quality Management System?**

As with pros, there are some cons with using greenlight guru, these are:

The tagging system, if you use more than the tag, the filter system includes everything which has both when searching for specific documents.

Having an easier search function.

The lack of statistics of what goes into the system allows for reports to be generated for management based on the tag's created.  For instance, if you want to know how many change order or planned deviations were made in a specific month.  Greenlight Guru will only give statistic on how many documents were created that month.  

There is no subfolder division of documents which makes it difficult to group-specific documents together - for instance, supplier management documents.  However, you can overcome this with quick links and tags to collate and create a folder.

The training feature links documents for users to complete a read & understand or upload training.  The set up currently is on a one to one basis.  So when a new start joins your organisation there is a lot of manual input required to ensure they have the correct training set up.  (I will say Greenlight guru are looking to update this and make it easier for companies).

In all honestly, it's difficult not to dislike Greenlight Guru.  The system used as QMS is great, this will depend on each individual company and how they want their set-up to be.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Don't judge the QMS system based on videos, have a full demo and ask them how you would want to shape the QMS; ask for support.  The team at Greenlight Guru are always supportive and helpful.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru has helped us manage our documentation for internal/external audits.  Manage our design and development from User needs to design transfer.  

Due to COVID, our documentation has been accessible for all staff who work remotely and able to continue working when required.  The dashboard ensures anything outstanding is highlighted and actioned within a timeframe.

  ### 41. A user friendly eQMS. It help with documentation regulatory compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abimbola (Abby) A. | Quality Assurance Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Easy to control documents. The downside is the fact that I can't edit documents within GG.

**What do you dislike about Greenlight Guru Quality Management System?**

Not being able to edit my documents. Secondly, The quality event processes are quite cumbersome. Being able to edit document within GG will be a great deal.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

My company is able to address poor documentation that has resulted in findings during audits. Now, we have a good documentation practice including improving our training events.

  ### 42. Excellent customer service and high quality product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I appreciated the onboarding process and how we were supported every step of the way. I also appreciated the way the software is easy to use and is intuitive to pick up, even for people who are new to what is required from a QMS.

**What do you dislike about Greenlight Guru Quality Management System?**

So far, I have not encountered anything in the software that I feel needs to be changed immediately. It would be nice if Smart Trial could be directly integrated into and accessed through the main Greenlight Guru portal.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

As we are in the process of developing a device for submission to the FDA, it is critical that we are also developing a robust QMS, something that Greenlight Guru is solving.

  ### 43. I would definitely recommend GG to anyone who is (or isn't!) looking for an eQMS.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Callum K. | QA Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I like how everything is integrated, how simple it is to use and how it is constantly under development and improvements are being made frequently.

**What do you dislike about Greenlight Guru Quality Management System?**

I don't like how rigid the risk matrix is however this is under development. I don't like how you can't customise "findings" in investigations.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

GG helps us manage all of our QMS and D&D activities and documentation in one place, and provides a platform which enables new (less experienced) professionals to learn.

  ### 44. Makes your life easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I appreciate being able to link documents together, e.g., an internal audit report to each capa, each capa to all implemented stuff. With a few clicks you get end-to-end traceability.

**What do you dislike about Greenlight Guru Quality Management System?**

(1) The system does not schedule reminders automatically. One of the talking points is that you no longer have to chase after people for signatures, but if I have a paper in my hand, I can just go to their office. No, I have to MANUALLY schedule a reminder (only one, you can't have it repeat!), or email them, and make them log-ing etc etc.

(2) It is also annoying that there is no actual manual for the system. There is a helpdesk, but it is very difficult to find an answer there. I know having articles instead of simple user manuals has its perks, but when you need a simple answer to a simple question, and it turns out it is only answered in the onboarding training videos, it is annoying.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Traceability not only of documents, but of design controls, of audits and their actions. I really like that. While I am still unclear on how to do some stuff (because there's no manual), others are easy to pick up and logical

  ### 45. GG eQMS from Viewcare

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hans H. | Head of Regulatory, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2020

**What do you like best about Greenlight Guru Quality Management System?**

The possibility to have everything related to the QMS uploaded in ONE system - and the (when you learned) easy access for documents. Also take into account the possibility to use the automated processes for documenting both Internal Audits, Nonconformance, Customer Feedback and the CAPA processes are of great relevance and are helpful in the daily work

**What do you dislike about Greenlight Guru Quality Management System?**

Greenlight Guru continuously improves the platform, and I have not found areas I dislike. The only thing is that it takes quite some time for an inexperienced user to be able to navigate in the "whole system"

**Recommendations to others considering Greenlight Guru Quality Management System:**

As a minor start-up-company the Greenlight Guru System has provided us with great help in achieving the ISO 13485 certification. The system forces us to "think of all aspects" which benefited us during the 13485 audit process. I can recommend the system to everyone - both for small- as well for big companies.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

I know we are working with a VALIDATED system that helps us achieve both ISO 13485:2016 certification - and the Notified Body was impressed of the structure of the documentation during the audit

And again, ONE system - easy to use for everyone in Viewcare/Centaflow

  ### 46. Agile New Age QMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria E. | Vice President of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru software is extremely easy to use, modern, and easily accessible. Being able to link documents and modules together ensures all connections are being made when making changes or assessing impacts. The Design Control and Risk Management Module is in a class of its own. They are completely integrated, compliant, and agile.

**What do you dislike about Greenlight Guru Quality Management System?**

The search function in Greenlight is very difficult to use. Searching for documents without the exact title can be a pain. The tasks are useful but are difficult to search. I'd really like to see a supplier management module in the future as I do think this is lacking in such a quality product.

**Recommendations to others considering Greenlight Guru Quality Management System:**

If you are looking for modern, compliant, agile software, this is the software to use. They are constantly upgraded and adding new features, so even if something is missing you like it will likely be added soon.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Agile product development was the number 1 reason we went to Greenlight guru. It streamlines reviews and development significantly. This has allowed us to create highly compliant DHF with limited resources. Our 510(k) was cleared in 2 months, with only 1 minor question being raised.

  ### 47. Very well designed eQMS system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sravan Kumar M. | Medical Device Quality & Regulatory Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Implementing the design controls and risk management activities is intuitive. The traceability GG brings in is phenomenal.

**What do you dislike about Greenlight Guru Quality Management System?**

Not being able to make changes to the documents live in the Greenlight Guru platform like we generally do in OneDrive or Google Drive.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Implementing the design controls and risk management activities is intuitive. It is making life easy to trace and immediately generate the necessary reports.

  ### 48. Greenlight Guru Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harri T. | Oversight Reviewer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Greenlight Guru Quality Management System?**

Greenlight Guru is a useful tool for storing all documents in one place while ensuring that all quality management system elements are adhered to. For example change orders, the design matrix / project functionality etc. The support provided by the team at Greenlight Guru is second to none, they are always there on hand to listen to feedback, provide training when needed and help with improvements wherever feasible.

**What do you dislike about Greenlight Guru Quality Management System?**

One main thing that would improve Greenlight Guru is to have a folder filing function instead of relying on tags; this would make it easier to locate documents and store them in relevant folders.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Definitely worth investing in Greenlight Guru Quality Management Software, it is a cost, but it is worth the money that you invest into it.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Greenlight Guru helps to ensure the correct flows are used on all occassions, along with providing document numbers and change order numbers and linking the documents, meaning less room for errors.

  ### 49. Great Product!  Amazing Customer Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike A. | Executive VP/Head of Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Greenlight Guru Quality Management System?**

First, the SW covers most requirements for an effective QMS and was developed specifically for the medical device industry.  We closely reviewed the top 3 offerings for an eQMS system and found Greenlight Guru the best choice.  The support offered is impeccable throughout the process!   From our initial discussions with the sales representatives through the on-boarding process to the support during implementation was the best!  This package and Greenlight Guru's support team are the best, and I recommend a close look at this system.  I can't wait for the full implementation of this SW and the elimination of a paper-based system!!

**What do you dislike about Greenlight Guru Quality Management System?**

I have found no downside based on our onboarding process or implementing it into our company.  As mentioned above, Greenlight Guru's support team helps you through any challenges you face, and they are there for you as needed.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Determine what is important to you, compare with others, and ask questions specific to the modules and processes.  We did find some gaps in other SW programs, so be diligent in your evaluations.  Don't let costs drive your decisions!

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

Efficiency by going from a paper-based system to an effective eQMS program.  We are excited to implement electronic signature approvals to help expedite document change orders, as well as the other elements of the QMS.  I see the use of the SW to hold employees accountable for their actions and responsibilities.  I recognize that this SW will help with regulatory audits, metrics for management reviews, and proper documentation of training activities.

  ### 50. Excellent collaboration, great QMS Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karina L. | Quality and Regulatory Affairs Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Greenlight Guru Quality Management System?**

I like how user-friendly it is. The document control platform is well designed, easy to create a new document and to change it. I particularly appreciate the Quality tools (CAPA, audit, Nonconformances, Complaints and Feedback). I also appreciate the design control although I did not use it as much since I started to work at Zilia.

**What do you dislike about Greenlight Guru Quality Management System?**

We had to create automation to ensure that we are compliant in documenting quality issues. For example, it doesn't allow to document directly the impact of a rework of a nonconforming product so we created an automation to do so. Other functions are missing like the impact of a nonconformance or a change on product, material, assemblies etc. and their location; if a recall is required following a nonconformance. However, GG's team was very helpful with the creation of the automations.

**Recommendations to others considering Greenlight Guru Quality Management System:**

Procure Greenlight Guru early when implementing a Quality Management System. It will save you time.

**What problems is Greenlight Guru Quality Management System solving and how is that benefiting you?**

We appreciate that we don't have to maintain a paper QMS. We can save a lot of time and the team is more productive. To have all the documents that can be linked to all the different platforms, it is great!


## Greenlight Guru Quality Management System Discussions
  - [When do you think a planning tool/Calender can be incorporated in Greenlight Guru?](https://www.g2.com/discussions/when-do-you-think-a-planning-tool-calender-can-be-incorporated-in-greenlight-guru) - 1 comment, 2 upvotes
  - [Can my medical device company benefit from using Greenlight Guru’s software if we are based outside the US or intend to sell our devices into international markets?](https://www.g2.com/discussions/markets-served) - 1 comment, 2 upvotes
  - [Will I have to pay for software upgrades?](https://www.g2.com/discussions/software-upgrade-costs) - 1 comment, 2 upvotes
  - [Is my organization&#39;s data and information safe in the cloud?](https://www.g2.com/discussions/cloud-data-security) - 1 comment, 2 upvotes
  - [How is the software licensed? Can I install it on my own server?](https://www.g2.com/discussions/deployment-licensing-model) - 1 comment, 2 upvotes

- [View Greenlight Guru Quality Management System pricing details and edition comparison](https://www.g2.com/products/greenlight-guru-quality-management-system/reviews?page=3&source=search&section=pricing&secure%5Bexpires_at%5D=2026-08-10+13%3A11%3A49+-0500&secure%5Bsession_id%5D=46f3aa5f-1eea-4306-8aa4-40183c06ea9b&secure%5Btoken%5D=fc518e545ce32de2ee968ead854baeef61a702612ce3cca550ab93f37566101a&format=llm_user)
## Greenlight Guru Quality Management System Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

## Greenlight Guru Quality Management System Features
**Quality Management**
- Design Controls
- Audit Management
- Supplier Network Management
- Risk Management

**Nonconformance**
- Conformance Records
- CAPA
- Change Management
- Task Management
- Policy Management
- Document Management
- Incident Management
- Equipment Management
- Audit Management
- Workflow Management
- Risk Management
- Communications Management
- Training Management
- Maintenance Management
- Complaint Management
- Inspection Management
- ISO Standards Management
- Calibration Management
- Compliance Management

**Quality System**
- Analytics & Reporting
- Real-time Collaboration
- Document Control
- Quality Processes

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports
- Supplier Quality Control
- Statistical Process Control
- Approval Process Control
- Quality Control

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Defect Tracking
- Electronic Signature
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Generative AI
- Nonconformance Tracking
- Surveys & Feedback
- Access Controls/Permissions
- API
- AI Copilot
- Alerts/Notifications
- Real-Time Data

## Top Greenlight Guru Quality Management System Alternatives
  - [Qualio](https://www.g2.com/products/qualio/reviews) - 4.4/5.0 (775 reviews)
  - [Octave Reliance (ETQ Reliance)](https://www.g2.com/products/octave-reliance-etq-reliance/reviews) - 4.3/5.0 (606 reviews)
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (526 reviews)

