Greenlight Guru Quality Management System Reviews & Product Details

For the most part, it is fairly easy to use Review collected by and hosted on G2.com.

There are constant changes to the interface, and they don’t always seem to improve the experience. It often feels like change for the sake of change rather than making things better. Review collected by and hosted on G2.com.

The best thing that I like about Greenlight Guru is that it was designed and is continuously improved by actual medical device quality professionals. Review collected by and hosted on G2.com.

There is not much that I dislike about greenlight. If I had to nitpick...the feedback I get most often is users have a hard time understanding the difference between the search bar on the dashboard vs. the one that is in each module. Review collected by and hosted on G2.com.

I've been using Greenlight Guru Quality Management System for over four years, and it's been a consistently valuable part of our quality and compliance workflow. I really appreciate how proactive their team is. They always keep us informed about updates, and their communication is clear, timely, and genuinely helpful. Whenever we have questions or need support, they've been kind, responsive, and easy to work with. The QMS itself is very comprehensive, doing a great job of helping us keep everything organized and under control. It's especially useful for managing documentation, maintaining traceability, and staying aligned with regulatory requirements. Over time, I've continued to learn more about the system and discover new ways to use it effectively, demonstrating how robust and well-designed it is. I also value the ongoing connection and feedback from their team, as it feels more like a partnership where they are invested in helping us succeed. I like that we can have everything on one platform, manage documentation, maintain traceability, and stay aligned with regulatory requirements, which is particularly valuable because we work in a medical device class one company where linking and tracing everything is crucial. The initial setup was pretty simple, especially with support from Greenlight Guru Academy and the help button within the software. Review collected by and hosted on G2.com.

The only thing that I like less about the Greenlight Guru is when downloading the CSVs is not as clear as when we're seeing it on the platform itself. So it's a little tricky getting everything aligned into an Excel for filtering and seeing everything better. Review collected by and hosted on G2.com.

Performence is great, never a problem. But I feel personally risk management module need more work. Filtering feature would be really beneficial.

I have no problem regarding UI/UX but many of my teams would like to have the more traditional folder structure. I know this is already in the roadmap, but probably more people would prefer to work on this setting.

ROI can be a bit on the higher side, especially for pre-validation startups. GG is quite polished, but competitors are on the way. One problem for us is the user allocation is too small, both accounting full user and limited user. Review collected by and hosted on G2.com.

Support/onboarding and integration felt really complete but I hope more support staff is allocated for the East Asia/ SEA region timezone. As of now its a bit hard to get support within our 9-5 work time.

AI/inteligence is not there yet. Probably more functionality that came with the API is good and an MCP connector might be interesting. Review collected by and hosted on G2.com.

The more helpful aspect is that you can access all documentation and have traceability in one place. This also provides peace of mind that your system will be compliant with ISO requirements. However, Greenlight is not user-friendly at all, lacks a lot of intuitive format, and also modules such as risk, design controls, training and suppliers miss important features that represent a lot of users' time and effort Review collected by and hosted on G2.com.

There are so many features that GG misses. The platform allows you to run a basic QMS, but when the organization escalates, the tools need to be able to let the organization grow. I think GG has a lot of restricted interactions, and from regular users, the outcome is always that it is not user-friendly. Review collected by and hosted on G2.com.

easy to work with, clear and straightforward Review collected by and hosted on G2.com.

Archived versions can be accessed by everyone, Review collected by and hosted on G2.com.

I really like the ability to have different users in different locations review documents simultaneously using Greenlight Guru Quality Management System. This feature makes it easy for multiple people to work together on reviewing and editing, which is really helpful for our team. Also, the initial setup was very easy, which was a nice surprise when we started using it. Review collected by and hosted on G2.com.

The ability to log in and review documents on my mobile phone is not compatible at the moment. Review collected by and hosted on G2.com.

The change order process and newly introduced templates, they are a much easier and streamlined version of Change Orders than what we had previously. Review collected by and hosted on G2.com.

There really isn't much, the price point is a bit much, but overall worth the investment (as someone who isn't on the accounting side of things) Review collected by and hosted on G2.com.

I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. Review collected by and hosted on G2.com.

I don't have new comments since we are no longer using Greenlight Guru, and I don't know what improvements have been made on the system since we stopped using it. Review collected by and hosted on G2.com.

The best part of GG is its set of features specifically dedicated to the medical device space. Review collected by and hosted on G2.com.

The training module is not fantastically designed and search functionality is relatively rudimentary. Review collected by and hosted on G2.com.