--- title: Gravitee.io Reviews meta\_title: 'Gravitee.io Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how Gravitee.io works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- ### Gravitee.io Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** from Gravitee.io, which enhances their API management experience. [(2 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063361&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Gravitee.io, making API management straightforward for product owners. [(2 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1062527&qs=pros-and-cons#reviews) Users value the **ease of use and extensive features** of Gravitee.io for effective API management. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1061827&qs=pros-and-cons#reviews) Users value the **reasonable subscription cost** of Gravitee.io, enhancing its appeal for efficient budget management. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063268&qs=pros-and-cons#reviews) Users love the **ease of use and extensive features** of Gravitee.io, along with excellent support for API management. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063933&qs=pros-and-cons#reviews) Users find the **user experience lacking** , with certain features proving difficult to locate and navigate. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=2036845&qs=pros-and-cons#reviews) Users feel the **poor UI** makes navigation difficult, resulting in challenges when trying to locate features. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063901&qs=pros-and-cons#reviews) Users feel that the **UX could be better** , as some features are challenging to locate. [(1 mentions)](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=2085083&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Gravitee.io ##### 1. Customer Support Users value the **excellent customer support** from Gravitee.io, which enhances their API management experience. [ See 2 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063361&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you like about Gravitee.io? Easy to use, great for product owner to manage their apis, lots of feature available, and great support TY Terence Y. Mid-Market (51-1000 emp.) 5.0/5 "Gravitee gets the job done!" What do you like about Gravitee.io? 1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support. ##### 2. Ease of Use Users appreciate the **ease of use** of Gravitee.io, making API management straightforward for product owners. [ See 2 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1062527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you like about Gravitee.io? Easy to use, great for product owner to manage their apis, lots of feature available, and great support TY Terence Y. Mid-Market (51-1000 emp.) 5.0/5 "Gravitee gets the job done!" What do you like about Gravitee.io? 1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support. ##### 3. API Management Users value the **ease of use and extensive features** of Gravitee.io for effective API management. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1061827&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you like about Gravitee.io? Easy to use, great for product owner to manage their apis, lots of feature available, and great support ##### 4. Cost Efficiency Users value the **reasonable subscription cost** of Gravitee.io, enhancing its appeal for efficient budget management. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063268&qs=pros-and-cons#reviews) See Related User Reviews TY Terence Y. Mid-Market (51-1000 emp.) 5.0/5 "Gravitee gets the job done!" What do you like about Gravitee.io? 1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support. ##### 5. Features Users love the **ease of use and extensive features** of Gravitee.io, along with excellent support for API management. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063933&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you like about Gravitee.io? Easy to use, great for product owner to manage their apis, lots of feature available, and great support ### Top Cons or Disadvantages of Gravitee.io ##### 1. Not User-Friendly Users find the **user experience lacking** , with certain features proving difficult to locate and navigate. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=2036845&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you dislike about Gravitee.io? UX could be better, some features are hard to find ##### 2. Poor UI Users feel the **poor UI** makes navigation difficult, resulting in challenges when trying to locate features. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=1063901&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you dislike about Gravitee.io? UX could be better, some features are hard to find ##### 3. UX Improvement Users feel that the **UX could be better** , as some features are challenging to locate. [ See 1 mentions ](https://www.g2.com/products/gravitee-io/reviews?filters%5Bsentiment_snippet%5D=2085083&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" What do you dislike about Gravitee.io? UX could be better, some features are hard to find ![Baptiste S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Baptiste S.") BS Baptiste S. Architecte SI Enterprise (\> 1000 emp.) 6/4/2026 "Excellent Support, Intuitive Console, and Predictable Pricing for API Management" 5/5 What do you like best about Gravitee.io? Gravitee stands out for its excellent customer communication and support. During the implementation phase, we had biweekly meetings, and now that the project is live, we continue with monthly check-ins to review our experience, discuss challenges, and address any questions. The team is very proactive and genuinely open to feedback, including feature requests and improvement ideas. The Gravitee Console is intuitive and easy to navigate, which makes API management straightforward for our teams. Gravitee has significantly improved our operational efficiency. We now have a centralized platform where we can clearly see which applications are consuming which APIs. This visibility makes it much easier to manage dependencies, monitor usage, and enforce API governance across our organization. It has helped us structure and standardize our API practices, leading to better control and consistency. Another key advantage is the pricing model. We chose Gravitee primarily because of its fixed pricing approach, which provides better cost predictability compared to competitors that charge based on the number of APIs or API calls. In terms of performance, Gravitee APIM is excellent. A single gateway can handle several hundred requests per second, and the additional overhead introduced is almost negligible. We also successfully integrated Gravitee into our CI/CD pipeline using the Management APIs, allowing us to automate deployments efficiently. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? At this stage, we haven’t encountered any major drawbacks, and our overall experience has been very positive. If anything, while the documentation is generally well done, it could sometimes be more detailed for specific or advanced use cases. In a few situations, we found certain parts a bit unclear. That said, the technical team was very responsive and helped us quickly resolve our questions, allowing us to successfully implement the features. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Gravitee helps us centralize and govern our API ecosystem. Before implementing it, we had multiple APIs across our organization but no unified API management platform, except for a limited scope where we used MuleSoft. This made it very difficult to have a clear view of our ecosystem, especially in understanding which applications were consuming which APIs. As a result, managing dependencies, enforcing standards, and ensuring governance across teams was complex. With Gravitee, we now have a single platform that provides full visibility into our API landscape. We can clearly identify which applications are calling which APIs, which significantly improves control, traceability, and governance. Gravitee also allows us to secure our APIs in a consistent way. We implemented Gravitee Access Management to replace Keycloak and now use OAuth2 to secure our APIs. This provides a unified approach to authentication and authorization across our ecosystem, simplifying security management. In addition, we leverage the Kafka Gateway to govern and secure access to our Kafka cluster. One major benefit is that Kafka APIs are managed in the same way as REST APIs within Gravitee. Applications can subscribe to them through the same platform and use the same authentication mechanisms, which simplifies adoption and ensures consistency across different types of APIs. Finally, integrating Gravitee with our CI/CD pipeline allows us to automate deployments, reducing manual effort and improving reliability. Overall, Gravitee enables us to run our API ecosystem much more efficiently by improving visibility, strengthening governance, standardizing security, and providing scalable management capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![geoffroy v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "geoffroy v.") GV geoffroy v. Directeur de projet Mid-Market (51-1000 emp.) 7/22/2026 "Technical support at the top, reliable gateways and easy to update" 5/5 What do you like best about Gravitee.io? Technical support, ergonomics, performance, and reliability of the gateway. The simplicity of updates Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? There are many nodes to maintain. The configuration can sometimes be a bit complex. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? It resolves security issues by adapting to our rules. It allows enriching the HTTP flow with policies and ensures fast and secure access to our APIs, covering all aspects (dev portal, proxy, etc.). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated JB Jérémy B. Product Owner API Management Enterprise (\> 1000 emp.) 11/21/2025 "Ease of integration and scalability with Gravitee" 4.5/5 What do you like best about Gravitee.io? Gravitee, in the areas of API Management and Access Management, stands out for its great ease of implementation, allowing for quick and efficient handling, even in complex contexts. The solution offers excellent scalability and evolution capabilities, making it suitable for both modest initial needs and extensive industrialization. It integrates very easily into an existing ecosystem, thanks to a modern, flexible, and open architecture, and naturally adapts to enterprise environments. The DevOps approach is particularly smooth, with native capabilities for automation, deployment, and configuration management. The monitoring features are comprehensive, readable, and effective, facilitating visibility on flows, performance, and service health. The solution also provides strong resilience, supporting critical architectures. Finally, a particularly appreciable point is the ease of integrating specific developments through a plugin system clearly designed to extend the product without altering it, allowing for addressing very specific technical needs. Good ability of the provider to take into account customer needs according to their criticality. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? The initial Customer Support was not suited to our fairly expert team. However, regular exchanges with the publisher allowed us to resolve this issue quickly. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Hot modification capability (Example quota to protect a Backend from unforeseen over-solicitation) Gravitee's Threading model is very efficient, it remains operational despite the breakdown of several applications causing long response times. This does not impact other applications and does not compromise Gravitee. A quality of logs allowing very good auditability when needed (finding the source of a malfunction in the IT system) The speed of installation, previously the former editor within our IT system had very long times (1H). Gravitee installations are much faster \< 10min. The ability to create plugins for specific technical needs while avoiding complex developments Review collected by and hosted on G2.com. Show More Response from Georgie Burrows of Gravitee.io [Editedit](https://www.g2.com/survey_responses/gravitee-io-review-11989029/official_response/edit) Thank you for sharing your positive experience with Gravitee.io! We're glad to hear that the ease of implementation, scalability, and integration capabilities have been beneficial for your team. We appreciate your feedback and look forward to continuing to support your API management and access management needs. Current UserValidated ReviewerSource: G2 invite on behalf of sellerAI Translated ![Vincent L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vincent L.") VL Vincent L. Technical architect Mid-Market (51-1000 emp.) 4/21/2023 "A great partnership" 5/5 What do you like best about Gravitee.io? The API plateform provide a lot of functionality that provide you a large scope to manage your API. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? Some little part of soft (like the API designer) should evolve to be more productive but new agents feels good. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Some policy problem Review collected by and hosted on G2.com. Show More 6/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller OG Olivier G. Enterprise (\> 1000 emp.) 6/9/2026 "Incroyable" 4.5/5 What do you like best about Gravitee.io? Proximity and human relationships. Quality of support. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? Nothing special, just positive things to share Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Integration and exposition of our APIs Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") EG Verified User in Government Administration Enterprise (\> 1000 emp.) 6/9/2026 "Management and securing of APIs, easy to use and modular" 5/5 What do you like best about Gravitee.io? It is a tool that allows you to manage and secure APIs, while remaining easy to use and modular. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? The management of the catalog remains singular; we would have liked to be able to divide it among multiple uses and instances. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Management of API security and governance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated TY Terence Y. Manager, Application Developement Mid-Market (51-1000 emp.) 3/4/2025 "Gravitee gets the job done!" 5/5 What do you like best about Gravitee.io? 1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support. Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? 1. Different URLs for different environment. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Gravitee provides us a secure gateway to enable external partners to connect and integrate fast and securely with APIs that my team development internally. This is a huge milestone for our organization as we historically only rely on flat batch datafile to exchange data with our partners. With Gravitee we now have a roadmap for real-time data exchange. Review collected by and hosted on G2.com. Show More Response from Georgie Burrows of Gravitee.io [Editedit](https://www.g2.com/survey_responses/gravitee-io-review-10910828/official_response/edit) We're thrilled to hear that you find Gravitee.io easy to use and that it provides reasonable subscription cost and good technical and account support. Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 3/12/2025 "I'm using Gravitee with all apis to orchestrate and monitor all http traffic" 4.5/5 What do you like best about Gravitee.io? Easy to use, great for product owner to manage their apis, lots of feature available, and great support Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? UX could be better, some features are hard to find Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Monitoring all API, exxternal and internal, and help to troubleshoot errors Review collected by and hosted on G2.com. Show More Response from Georgie Burrows of Gravitee.io [Editedit](https://www.g2.com/survey_responses/gravitee-io-review-10934623/official_response/edit) Thank you for your positive feedback on Gravitee.io's ease of use and extensive features. We understand your concerns about the UX and feature discoverability, and we're actively working to enhance those aspects. We appreciate your support and are committed to providing great support for our customers. Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 3/24/2025 "Complete and multi-purpose tool" 4.5/5 What do you like best about Gravitee.io? Performance, ease of use, and the range of features Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? Some minor bugs at startup. The documentation is not always sufficient for doing advanced things that the tool allows. Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? It allows us to secure, supervise, and map our API flows. Review collected by and hosted on G2.com. Show More Response from Georgie Burrows of Gravitee.io [Editedit](https://www.g2.com/survey_responses/gravitee-io-review-10974169/official_response/edit) It's great to hear that Gravitee.io is helping you secure, supervise, and map your API flows. We're committed to continuously enhancing our platform to better meet your needs. Validated ReviewerSource: OrganicAI Translated ![Rahul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul S.") RS Rahul S. Senior API Engineer Small-Business (50 or fewer emp.) 8/27/2024 "Advanced API management tool" 5/5 What do you like best about Gravitee.io? The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack. Gravitee is way easier to develop and maintain the API and governance around it Review collected by and hosted on G2.com. What do you dislike about Gravitee.io? Documentation can be improved for v4 apis Review collected by and hosted on G2.com. What problems is Gravitee.io solving and how is that benefiting you? Event streaming Review collected by and hosted on G2.com. 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