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Gravitee.io Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the great support from Gravitee.io, making API management easier for product owners. (2 mentions)
Users find Gravitee.io easy to use, making API management straightforward for product owners with various features available. (2 mentions)
Users value the ease of use and extensive features of Gravitee.io for effective API management. (1 mentions)
Users appreciate the reasonable subscription cost of Gravitee.io, making it a cost-effective solution for their needs. (1 mentions)
Users value the user-friendly interface and abundant features of Gravitee.io, enhancing API management and support. (1 mentions)
Users feel the user experience could be improved, as finding certain features can be challenging. (1 mentions)
Users feel that the poor UI makes navigation difficult and complicates the use of important features. (1 mentions)
Users feel the UX could be better, noting difficulties in locating some features easily. (1 mentions)

Top Pros or Advantages of Gravitee.io

Top Cons or Disadvantages of Gravitee.io

Matthieu K.
MK
Matthieu K.
Responsable Plateformes d'Echanges
Enterprise (> 1000 emp.)
"Predictable Billing and Robust API Management, with Real Time Savings"
5/5
What do you like best about Gravitee.io?

Gateway billing allows for better predictability and complete control over expenses, compared to usage-based consumption. The API Management features are robust with an efficient interface and automation that saved us several hours per month compared to the competing product we had in the past. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The Event Management part is currently the least efficient part of Gravitee: lack of integration (or native support) of a schema registry, managing ACLs with a single policy complicates maintenance, and there is a lack of native integration of schemas and documentation in the developer catalog. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Directeur technique (CTO)
Mid-Market (51-1000 emp.)
"Gravitee.io Shines with a Strong Developer Portal and Seamless OAuth/OIDC Integration"
4.5/5
What do you like best about Gravitee.io?

What I appreciate most about Gravitee.io is its developer portal, the seamless integration between Access Management and the API Gateway, and its comprehensive support for OAuth 2.0 and OpenID Connect. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The user interface can sometimes be tricky to navigate, with features spread across Access Management and the API Gateway, although it gets easier with familiarity. Review collected by and hosted on G2.com.

Baptiste S.
BS
Baptiste S.
Architecte SI
Enterprise (> 1000 emp.)
"Excellent Support, Intuitive Console, and Predictable Pricing for API Management"
5/5
What do you like best about Gravitee.io?

Gravitee stands out for its excellent customer communication and support. During the implementation phase, we had biweekly meetings, and now that the project is live, we continue with monthly check-ins to review our experience, discuss challenges, and address any questions. The team is very proactive and genuinely open to feedback, including feature requests and improvement ideas.

The Gravitee Console is intuitive and easy to navigate, which makes API management straightforward for our teams.

Gravitee has significantly improved our operational efficiency. We now have a centralized platform where we can clearly see which applications are consuming which APIs. This visibility makes it much easier to manage dependencies, monitor usage, and enforce API governance across our organization. It has helped us structure and standardize our API practices, leading to better control and consistency.

Another key advantage is the pricing model. We chose Gravitee primarily because of its fixed pricing approach, which provides better cost predictability compared to competitors that charge based on the number of APIs or API calls.

In terms of performance, Gravitee APIM is excellent. A single gateway can handle several hundred requests per second, and the additional overhead introduced is almost negligible.

We also successfully integrated Gravitee into our CI/CD pipeline using the Management APIs, allowing us to automate deployments efficiently. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

At this stage, we haven’t encountered any major drawbacks, and our overall experience has been very positive.

If anything, while the documentation is generally well done, it could sometimes be more detailed for specific or advanced use cases. In a few situations, we found certain parts a bit unclear. That said, the technical team was very responsive and helped us quickly resolve our questions, allowing us to successfully implement the features. Review collected by and hosted on G2.com.

geoffroy v.
GV
geoffroy v.
Directeur de projet
Mid-Market (51-1000 emp.)
"Technical support at the top, reliable gateways and easy to update"
5/5
What do you like best about Gravitee.io?

Technical support, ergonomics, performance, and reliability of the gateway. The simplicity of updates Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

There are many nodes to maintain. The configuration can sometimes be a bit complex. Review collected by and hosted on G2.com.

JB
Jérémy B.
Product Owner API Management
Enterprise (> 1000 emp.)
"Ease of integration and scalability with Gravitee"
4.5/5
What do you like best about Gravitee.io?

Gravitee, in the areas of API Management and Access Management, stands out for its great ease of implementation, allowing for quick and efficient handling, even in complex contexts. The solution offers excellent scalability and evolution capabilities, making it suitable for both modest initial needs and extensive industrialization.

It integrates very easily into an existing ecosystem, thanks to a modern, flexible, and open architecture, and naturally adapts to enterprise environments. The DevOps approach is particularly smooth, with native capabilities for automation, deployment, and configuration management.

The monitoring features are comprehensive, readable, and effective, facilitating visibility on flows, performance, and service health. The solution also provides strong resilience, supporting critical architectures.

Finally, a particularly appreciable point is the ease of integrating specific developments through a plugin system clearly designed to extend the product without altering it, allowing for addressing very specific technical needs.

Good ability of the provider to take into account customer needs according to their criticality. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The initial Customer Support was not suited to our fairly expert team. However, regular exchanges with the publisher allowed us to resolve this issue quickly. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Thank you for sharing your positive experience with Gravitee.io! We're glad to hear that the ease of implementation, scalability, and integration capabilities have been beneficial for your team. We appreciate your feedback and look forward to continuing to support your API management and access management needs.

Vincent L.
VL
Vincent L.
Technical architect
Mid-Market (51-1000 emp.)
"A great partnership"
5/5
What do you like best about Gravitee.io?

The API plateform provide a lot of functionality that provide you a large scope to manage your API. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Some little part of soft (like the API designer) should evolve to be more productive but new agents feels good. Review collected by and hosted on G2.com.

OG
Olivier G.
Enterprise (> 1000 emp.)
"Incroyable"
4.5/5
What do you like best about Gravitee.io?

Proximity and human relationships. Quality of support. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Nothing special, just positive things to share Review collected by and hosted on G2.com.

Verified User in Government Administration
EG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Management and securing of APIs, easy to use and modular"
5/5
What do you like best about Gravitee.io?

It is a tool that allows you to manage and secure APIs, while remaining easy to use and modular. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The management of the catalog remains singular; we would have liked to be able to divide it among multiple uses and instances. Review collected by and hosted on G2.com.

TY
Terence Y.
Manager, Application Developement
Mid-Market (51-1000 emp.)
"Gravitee gets the job done!"
5/5
What do you like best about Gravitee.io?

1. Ease of Use.

2. Reasonable Subscription cost.

3. Reach capabilities in Policy studio.

4. Good technical and account support. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

1. Different URLs for different environment. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

We're thrilled to hear that you find Gravitee.io easy to use and that it provides reasonable subscription cost and good technical and account support.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"
4.5/5
What do you like best about Gravitee.io?

Easy to use, great for product owner to manage their apis, lots of feature available, and great support Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

UX could be better, some features are hard to find Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Thank you for your positive feedback on Gravitee.io's ease of use and extensive features. We understand your concerns about the UX and feature discoverability, and we're actively working to enhance those aspects. We appreciate your support and are committed to providing great support for our customers.