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G2 recognized Gravitee.io
Gravitee.io

By Gravitee.io

4.6 out of 5 stars

How would you rate your experience with Gravitee.io?

Gravitee.io Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Gravitee.io's ease of use invaluable for managing APIs effectively with robust support and features. (3 mentions)
Users appreciate the support for Event streaming API and websocket, making Gravitee.io easy to develop and manage APIs. (2 mentions)
Users value the good technical and account support from Gravitee.io, enhancing their overall experience and API management. (2 mentions)
Users value the support for Event streaming API and websocket in Gravitee.io, simplifying API development and maintenance. (1 mentions)
Users value the support for Event streaming APIs and websockets in Gravitee.io, enhancing development and maintenance ease. (1 mentions)
Users appreciate the low-code/no-code orientation of Gravitee.io, which simplifies API management and enhances usability. (1 mentions)
Users feel the user interface is not intuitive, with some features being difficult to locate and use efficiently. (1 mentions)
Users find that the documentation for v4 APIs can be improved for better clarity and usability. (1 mentions)
Users feel the poor UI makes navigation difficult and some features are hard to locate. (1 mentions)
Users feel that the UX could be better, with difficulties in locating some features impacting usability. (1 mentions)

Top Pros or Advantages of Gravitee.io

1. Ease of Use
Users find Gravitee.io's ease of use invaluable for managing APIs effectively with robust support and features.
See 3 mentions

See Related User Reviews

Rahul S.
RS

Rahul S.

Small-Business (50 or fewer emp.)

5.0/5

"Advanced API management tool"

What do you like about Gravitee.io?

The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack. Gravitee

TY

Terence Y.

Mid-Market (51-1000 emp.)

5.0/5

"Gravitee gets the job done!"

What do you like about Gravitee.io?

1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support.

2. API Management
Users appreciate the support for Event streaming API and websocket, making Gravitee.io easy to develop and manage APIs.
See 2 mentions

See Related User Reviews

Rahul S.
RS

Rahul S.

Small-Business (50 or fewer emp.)

5.0/5

"Advanced API management tool"

What do you like about Gravitee.io?

The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack. Gravitee

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you like about Gravitee.io?

Easy to use, great for product owner to manage their apis, lots of feature available, and great support

3. Customer Support
Users value the good technical and account support from Gravitee.io, enhancing their overall experience and API management.
See 2 mentions

See Related User Reviews

TY

Terence Y.

Mid-Market (51-1000 emp.)

5.0/5

"Gravitee gets the job done!"

What do you like about Gravitee.io?

1. Ease of Use. 2. Reasonable Subscription cost. 3. Reach capabilities in Policy studio. 4. Good technical and account support.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you like about Gravitee.io?

Easy to use, great for product owner to manage their apis, lots of feature available, and great support

4. API Development
Users value the support for Event streaming API and websocket in Gravitee.io, simplifying API development and maintenance.
See 1 mentions

See Related User Reviews

Rahul S.
RS

Rahul S.

Small-Business (50 or fewer emp.)

5.0/5

"Advanced API management tool"

What do you like about Gravitee.io?

The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack. Gravitee

5. API Integration
Users value the support for Event streaming APIs and websockets in Gravitee.io, enhancing development and maintenance ease.
See 1 mentions

See Related User Reviews

Rahul S.
RS

Rahul S.

Small-Business (50 or fewer emp.)

5.0/5

"Advanced API management tool"

What do you like about Gravitee.io?

The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack. Gravitee

6. Features
Users appreciate the low-code/no-code orientation of Gravitee.io, which simplifies API management and enhances usability.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you like about Gravitee.io?

Easy to use, great for product owner to manage their apis, lots of feature available, and great support

Top Cons or Disadvantages of Gravitee.io

1. Not User-Friendly
Users feel the user interface is not intuitive, with some features being difficult to locate and use efficiently.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you dislike about Gravitee.io?

UX could be better, some features are hard to find

2. Poor Documentation
Users find that the documentation for v4 APIs can be improved for better clarity and usability.
See 1 mentions

See Related User Reviews

Rahul S.
RS

Rahul S.

Small-Business (50 or fewer emp.)

5.0/5

"Advanced API management tool"

What do you dislike about Gravitee.io?

Documentation can be improved for v4 apis

3. Poor UI
Users feel the poor UI makes navigation difficult and some features are hard to locate.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you dislike about Gravitee.io?

UX could be better, some features are hard to find

4. UX Improvement
Users feel that the UX could be better, with difficulties in locating some features impacting usability.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"

What do you dislike about Gravitee.io?

UX could be better, some features are hard to find

Gravitee.io Reviews (37)

View 1 Video Reviews
Reviews

Gravitee.io Reviews (37)

View 1 Video Reviews
4.6
37 reviews
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JB
Product Owner API Management
Enterprise (> 1000 emp.)
"Ease of integration and scalability with Gravitee"
What do you like best about Gravitee.io?

Gravitee, in the areas of API Management and Access Management, stands out for its great ease of implementation, allowing for quick and efficient handling, even in complex contexts. The solution offers excellent scalability and evolution capabilities, making it suitable for both modest initial needs and extensive industrialization.

It integrates very easily into an existing ecosystem, thanks to a modern, flexible, and open architecture, and naturally adapts to enterprise environments. The DevOps approach is particularly smooth, with native capabilities for automation, deployment, and configuration management.

The monitoring features are comprehensive, readable, and effective, facilitating visibility on flows, performance, and service health. The solution also provides strong resilience, supporting critical architectures.

Finally, a particularly appreciable point is the ease of integrating specific developments through a plugin system clearly designed to extend the product without altering it, allowing for addressing very specific technical needs.

Good ability of the provider to take into account customer needs according to their criticality. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The initial Customer Support was not suited to our fairly expert team. However, regular exchanges with the publisher allowed us to resolve this issue quickly. Review collected by and hosted on G2.com.

Laura C.
LC
Intake Specialist
Mid-Market (51-1000 emp.)
"Great Security and Friendly Interface, But Some Features Are Complex"
What do you like best about Gravitee.io?

Super friendly and has a really good getaway, advanced security with the authentication process Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Some functions are a little bit complex to manage Review collected by and hosted on G2.com.

TY
Manager, Application Developement
Mid-Market (51-1000 emp.)
"Gravitee gets the job done!"
What do you like best about Gravitee.io?

1. Ease of Use.

2. Reasonable Subscription cost.

3. Reach capabilities in Policy studio.

4. Good technical and account support. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

1. Different URLs for different environment. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"I'm using Gravitee with all apis to orchestrate and monitor all http traffic"
What do you like best about Gravitee.io?

Easy to use, great for product owner to manage their apis, lots of feature available, and great support Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

UX could be better, some features are hard to find Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Enterprise (> 1000 emp.)
"Complete and multi-purpose tool"
What do you like best about Gravitee.io?

Performance, ease of use, and the range of features Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Some minor bugs at startup. The documentation is not always sufficient for doing advanced things that the tool allows. Review collected by and hosted on G2.com.

Rahul S.
RS
Senior API Engineer
Small-Business (50 or fewer emp.)
"Advanced API management tool"
What do you like best about Gravitee.io?

The best about gravitee is it's support for Event streaming API and websocket, where most of other API tools doesn't support this techstack.

Gravitee is way easier to develop and maintain the API and governance around it Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

Documentation can be improved for v4 apis Review collected by and hosted on G2.com.

AG
Mid-Market (51-1000 emp.)
"Great application with rich features and plugins"
What do you like best about Gravitee.io?

Many plugins for different use cases which are very helpful. Intuitive UI that makes it easy to navigate through the application.

Compared to other API management solutions that I have used, it was easier to get started. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

So far I couldn't find any issue while I was using the application. There are some complex specific features that are not yet implemented, but they are actually already on the product roadmap, so it's not a big deal. Review collected by and hosted on G2.com.

Response from Georgie Burrows of Gravitee.io

Hi Aleksandar! Getting started with API management solutions can sometimes be challenging, we're delighted to hear that Gravitee.io made the onboarding process easier for you compared to other solutions you've used. Our goal is to provide a user-friendly and accessible platform that empowers users to efficiently manage their APIs.

Regarding any potential dislikes, we appreciate your understanding that certain complex features are still in development. We're actively working on implementing these features and have included them in our product roadmap. We assure you that our team is committed to continuously enhancing the platform to meet the evolving needs of our users.

It's fantastic to hear how Gravitee.io has solved your API management challenges. By consolidating multiple APIs located on different servers into one centralised platform, you can efficiently manage and monitor all your APIs in a single place. We're thrilled that our platform's policies have helped improve the security of your APIs, providing you with peace of mind.

Additionally, we're glad that you find the API Designer functionality valuable. This feature allows you to design APIs with a focus on your business logic, enabling you to align your APIs with your specific requirements effectively.

Thank you for your positive feedback and for choosing Gravitee.io for your API management needs. If you have any further suggestions or questions, please don't hesitate to reach out to our support team. We're here to assist you every step of the way.

Best regards,

Georgie

EM
Small-Business (50 or fewer emp.)
"Gravitee - High on value, low on friction, APIM done right"
What do you like best about Gravitee.io?

The Gravitee team is tops on support. What other options in the marketplace have additional fees, Gravitee includes. From sales (yes, even the sales process was a good experience), to onboarding, to early development, answers come quickly, and continual reinforcement that the Gravitee team will accommodate changes to our cloud-hosted version.

As we get our heads wrapped around the tool's flexibility, the depth of functionality becomes more apparent.

We looked at every option we could find, Tyk, Okta/Auth0, Kong, OSS, and found Gravitee to be the best value for our fintech startup.

Gravitee is a must-consider for an APIM. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

I wished the FAPI tools and functionality was more mature when we signed up for Gravitee. Nothing on the Gravitee side, but we signed up with another Auth service for user credentials before finding Gravitee. Not a problem on the Gravitee side. Review collected by and hosted on G2.com.

Craig S.
CS
Interim CTO
Mid-Market (51-1000 emp.)
"Came for the product, stayed for the partnership"
What do you like best about Gravitee.io?

The team at Gravitee have a great product but really did all they could to make our project a success. Their product and consulting saved us a lot of time and money. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

The product was tricky to implement / manage via APIs initially, and that inhibited adoption in the early days. This has been massively improved with later releases. Review collected by and hosted on G2.com.

Gaël J.
GJ
Architecte logiciel
Mid-Market (51-1000 emp.)
"Great product but small defects affect the confidence"
What do you like best about Gravitee.io?

Open source is a gigantic advantage as we're able (as a customer) to troubleshoot some issues by ourselves and we also have some kind of guarantees on the code quality because everything is public.

The product itself is also great with a lot of features. Review collected by and hosted on G2.com.

What do you dislike about Gravitee.io?

We're not a paying customer so this is quite fair but I should mention that support is a bit frustrating as we open issues in GitHub but rarely get feedbacks on it.

More important is that version upgrades are (for now) always painful and some data gets corrupted in the process, we have to re populate all our APIs & Plans every time. Sometimes these are breaking changes in patch versions, not documented. Sometimes its related to the actual upgrade process. Overall feeling is we're really not confident at each upgrade. Review collected by and hosted on G2.com.

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