--- title: GoVisually Reviews meta\_title: 'GoVisually Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 67 reviews by the users' company size, role or industry to find out how GoVisually works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 67 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

### GoVisually Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **effective proofing tools** of GoVisually, essential for design collaboration and workflow management. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=1679149&qs=pros-and-cons#reviews)

Users value **team collaboration** with GoVisually for efficient design proofs, maintaining long-term usage despite some challenges. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076917&qs=pros-and-cons#reviews)

Users find GoVisually **expensive** and frustrating, particularly due to poor customer service and billing issues. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076921&qs=pros-and-cons#reviews)

Users find GoVisually's support **not user-friendly** , citing frustrating delays and unresponsive customer service. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076919&qs=pros-and-cons#reviews)

Users report **poor usability** with GoVisually, highlighting frustrating customer service and unclear subscription details. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076929&qs=pros-and-cons#reviews)

Users express frustration with **horrible customer service** , facing delays and billing issues that diminish overall satisfaction. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076923&qs=pros-and-cons#reviews)

Users experience significant **workflow issues** due to poor customer service and billing inaccuracies, creating a frustrating experience. [(1 mentions)](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076916&qs=pros-and-cons#reviews)

### Top Pros or Advantages of GoVisually

##### 1. Proofing Tools

Users value the **effective proofing tools** of GoVisually, essential for design collaboration and workflow management.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=1679149&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you like about GoVisually?

Works great for the team to proof designs. Started off great and we've used this for the past 4 years. This is the only reason I am holding on this su

##### 2. Team Collaboration

Users value **team collaboration** with GoVisually for efficient design proofs, maintaining long-term usage despite some challenges.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076917&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you like about GoVisually?

Works great for the team to proof designs. Started off great and we've used this for the past 4 years. This is the only reason I am holding on this su

### Top Cons or Disadvantages of GoVisually

##### 1. Expensive

Users find GoVisually **expensive** and frustrating, particularly due to poor customer service and billing issues.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076921&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you dislike about GoVisually?

Customer service is horrible and there is no way to get in touch with them except their chat service. They tout a 5-10 min response on their 24 hour c

##### 2. Not User-Friendly

Users find GoVisually's support **not user-friendly** , citing frustrating delays and unresponsive customer service.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076919&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you dislike about GoVisually?

Customer service is horrible and there is no way to get in touch with them except their chat service. They tout a 5-10 min response on their 24 hour c

##### 3. Poor Usability

Users report **poor usability** with GoVisually, highlighting frustrating customer service and unclear subscription details.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076929&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you dislike about GoVisually?

Customer service is horrible and there is no way to get in touch with them except their chat service. They tout a 5-10 min response on their 24 hour c

##### 4. Task Management

Users express frustration with **horrible customer service** , facing delays and billing issues that diminish overall satisfaction.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076923&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you dislike about GoVisually?

Customer service is horrible and there is no way to get in touch with them except their chat service. They tout a 5-10 min response on their 24 hour c

##### 5. Workflow Issues

Users experience significant **workflow issues** due to poor customer service and billing inaccuracies, creating a frustrating experience.
[
See 1 mentions
](https://www.g2.com/products/govisually/reviews?filters%5Bsentiment_snippet%5D=2076916&qs=pros-and-cons#reviews)

See Related User Reviews

AY

Anna Y.

Mid-Market (51-1000 emp.)

0.5/5

"Company is non-responsive"

What do you dislike about GoVisually?

Customer service is horrible and there is no way to get in touch with them except their chat service. They tout a 5-10 min response on their 24 hour c

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 ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design")
AG

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

3/8/2021

"GoVisually simplifies the proofing process"

4/5

What do you like best about GoVisually?

All reviewers' input is in one place eliminating multiple email revision requests swamping our inbox. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

We need activity date stamping to properly track and date comments and revisions. I miss comments often because I don't think I get the notifications. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Most of our work is wedding invitations where the clients want to share with others such as relatives, event planners etc. GoVisually sharing makes it easy to invite others to collaborate on projects. Email requests can easily be lost in the thousands of emails we receive each day so GoVisually is excellent for keeping track of revision requests, and reduces double-up requests when everyone can see what each person has requested. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/4/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fastest online proofing and approval solution for designs and PDFs"

5/5

What do you like best about GoVisually?

The best thing about GoVisually is how easy it is to review and approve marketing collaterals online. I can simply upload a file and share it with my team members without having to keep track of several email threads. It also helps that I don't have to store the files anywhere else for sharing, everything can be stored within the app and can be made available for download easily. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

It is not easy to manage notifications from the app. Right now I can either turn on or off all email notifications but I cannot have a project-specific control over them. I believe this is something the team is working on, so hopefully will be cleared soon. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

GoVisually makes it super easy to get feedback and approval from my entire team over marketing design collaterals and copies be it images or PDF files. I have everything in one place and ready for action.

The recent introduction of video support has also helped us easily collaborate of video ads for social media and youtube. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Arts and Crafts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Arts and Crafts")
AA

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

12/1/2020

"GoVisually is a useful tool for my salaried graphic design position, but not freelance."

3/5

What do you like best about GoVisually?

The best part is having all my edits centralized in one place. Previously, I was tracking people down, fielding written edits combined with online edits, scrolling email threads, etc. GV has greatly helped with streamlining design revisions. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

I HATE that you can't archive projects, or easily store a record of edits. The "download comments" feature isn't useful because it's visually disorganized and doesn't account for revision history.

I greatly dislike how email notifications are not very customizable (sometimes I want emails automatically sent to reviewers, sometimes I don't). The result is a spam of emails from GV (new revisions, comments on revisions, etc.), which my reviewers have gotten used to, but it isn't ideal. That's why I won't use this for any freelance clients...my salaried position coworkers have gotten used to it, but I wouldn't ever subject freelance clients to that. I've taken to copying the link to the GV project in my own emails rather than send through GV, because my reviewers don't respond to GV emails anymore. Even then I can't control the auto emails they get once they login as a reviewer –&nbsp;that sucks.

The other reason I won't use this for freelance is the price. Too expensive for smaller operations.

The interface is intuitive to me, but not to some of my reviewers. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Centralizing design revisions, especially on large projects. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
UP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

8/19/2021

"Easy to navigate and great for group work"

4.5/5

What do you like best about GoVisually?

It's great that you can have multiple projects in one. Many people can have access and make comments. Easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

Sometimes clicking the link alone does not allow access. It can be troublesome if every person needs to create an account to access it. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

We use it for Marketing projects that need multiple people to approve/proofread. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

MT

Maribel T.

Designer

Small-Business (50 or fewer emp.)

8/2/2021

"Super convenient"

5/5

What do you like best about GoVisually?

It's organized and helpful. Tasks go by faster and clients can interact at anytime. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

Nothing. Everything about the application works for me! Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Tasks go by quicker Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design")
UD

Verified User in Design

Mid-Market (51-1000 emp.)

3/15/2021

"intuitive and easy to use."

4.5/5

What do you like best about GoVisually?

- The collaborative function of approving design work / projects

- Easy interface

- track progress of each project

- the ability to add images for examples and back tracking projects

- tagging people in regard to comments Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

- unfortunately retrieving deleted files can take 24/48 hours to recover. but it happens quite rarely. Review collected by and hosted on G2.com.

Recommendations to others considering GoVisually:

It’s great, it would defiantly help your workflow Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Being able to keep multiple people involved with what changes need to be done, and everyone being on the same page when it comes to approving work Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/3/2021

"Makes Comprehensive Feedback Easier"

5/5

What do you like best about GoVisually?

I like that the client can click anywhere on the creative to leave specific feedback and that I can comment back to them if I have a question. I also love that I can send my designer a link to GoVisually for them to review all the feedback instead of tediously typing out. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

I wish there was a function to click through to the next creative without having to click the back button to the homepage. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Less confusion on feedback as well as less time on my end entering the feedback for our team. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

MM

Michal M.

Brand & Packaging Designer

Mid-Market (51-1000 emp.)

3/11/2021

"GoVisually review"

3.5/5

What do you like best about GoVisually?

Overall a good app for reviewing artwork. Clean layout. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

Artwork uploads are quite slow. I would like an option to rotate the artwork. Adding the reviewers could be a bit more simplified. Review collected by and hosted on G2.com.

Recommendations to others considering GoVisually:

I would recommend it if you have a lot of artwork to review and approve. Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Quicker approval process. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Phil R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil R.")
PR

Phil R.

Marketing Consultant

Small-Business (50 or fewer emp.)

3/5/2021

"Great to use!"

4.5/5

What do you like best about GoVisually?

The ability for my clients to work directly with Graphics on changes cuts down on some wait time for changes Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

Not a ton, the support team is quick to get back to you Review collected by and hosted on G2.com.

Recommendations to others considering GoVisually:

Test it out before adopting it full-time to make sure it fits your needs Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

Saves time on projects Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Alison A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison A.")
AA

Alison A.

Sales manager

Small-Business (50 or fewer emp.)

3/8/2021

"Review - Abrams"

4.5/5

What do you like best about GoVisually?

I love that all of our mock-ups are posted to one customer account. Review collected by and hosted on G2.com.

What do you dislike about GoVisually?

Our customers sometimes have issues logging into their GoVisually account or viewing their pdfs Review collected by and hosted on G2.com.

What problems is GoVisually solving and how is that benefiting you?

I currently don't have problems with GoVisually. The automated notifications when pdfs are posted is very helpful and time-saving Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Online Proofing](https://www.g2.com/categories/online-proofing)

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