Generated from real user reviews
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
1.0/5
"Needs More Polish to Compete, Despite Useful Bulk Features"
What do you like about GorillaDesk?
This platform works well for managing low-ticket recurring jobs, as it allows you to perform many actions in bulk. You can send bulk texts and resched
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
1.0/5
"Needs More Polish to Compete, Despite Useful Bulk Features"
What do you like about GorillaDesk?
This platform works well for managing low-ticket recurring jobs, as it allows you to perform many actions in bulk. You can send bulk texts and resched
See Related User Reviews
Stephen B.
Small-Business (50 or fewer emp.)
5.0/5
"Top tier customer service with good features"
What do you like about GorillaDesk?
The customer service is outstanding. They reply fast, and know their own product so well. The product itself is more then enough to get a 10/10. It ha
See Related User Reviews
Stephen B.
Small-Business (50 or fewer emp.)
5.0/5
"Top tier customer service with good features"
What do you like about GorillaDesk?
The customer service is outstanding. They reply fast, and know their own product so well. The product itself is more then enough to get a 10/10. It ha
See Related User Reviews
Stephen B.
Small-Business (50 or fewer emp.)
5.0/5
"Top tier customer service with good features"
What do you like about GorillaDesk?
The customer service is outstanding. They reply fast, and know their own product so well. The product itself is more then enough to get a 10/10. It ha
See Related User Reviews
Stephen B.
Small-Business (50 or fewer emp.)
5.0/5
"Top tier customer service with good features"
What do you dislike about GorillaDesk?
It can be a little overwhelming to learn for the first couple of hours. There's a lot going on, at the same time it's worth it!
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
1.0/5
"Needs More Polish to Compete, Despite Useful Bulk Features"
What do you dislike about GorillaDesk?
Gorilla desk can be buggy and there were even days when the entire system went down, which is a worst case scenario. Customers were furious with us an
See Related User Reviews
Stephen B.
Small-Business (50 or fewer emp.)
5.0/5
"Top tier customer service with good features"
What do you dislike about GorillaDesk?
It can be a little overwhelming to learn for the first couple of hours. There's a lot going on, at the same time it's worth it!
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
1.0/5
"Needs More Polish to Compete, Despite Useful Bulk Features"
What do you dislike about GorillaDesk?
Gorilla desk can be buggy and there were even days when the entire system went down, which is a worst case scenario. Customers were furious with us an
See Related User Reviews
Verified User
Small-Business (50 or fewer emp.)
1.0/5
"Needs More Polish to Compete, Despite Useful Bulk Features"
What do you dislike about GorillaDesk?
Gorilla desk can be buggy and there were even days when the entire system went down, which is a worst case scenario. Customers were furious with us an
Being paperless and the ability to access customer info out in the field is what we like best. Review collected by and hosted on G2.com.
There are some features on the desktop version that is not available with the mobile version. Review collected by and hosted on G2.com.
The time saving on scheduling. Very efficient! Review collected by and hosted on G2.com.
At this point have nothing in mind. Everything is so convenient. Review collected by and hosted on G2.com.
easy to use program, easy to use knowledge base, always interested in ideas for improvements Review collected by and hosted on G2.com.
Can't edit the job type on phone app. no down sides Review collected by and hosted on G2.com.
Everything! Especially the route to help us with the techs schedule. Review collected by and hosted on G2.com.
I am happy with everything, but I wish I could combine accounts if I put the same client in twice. Review collected by and hosted on G2.com.
I like how GorillaDesk is up to date with the current times and always evolving. Especially having a mobile app thats really useful. Emails, and chat support are prompt too. Review collected by and hosted on G2.com.
Really cannot think of any downsides that I've encountered. Review collected by and hosted on G2.com.
That it’s geared Specifically for pest control Review collected by and hosted on G2.com.
Some of the reports could be better without having to use the pro plan. Review collected by and hosted on G2.com.
Easy scheduling on I phone or laptop in the field Review collected by and hosted on G2.com.
It has more features than I even understand and use at this time. Review collected by and hosted on G2.com.
- Super easy to use & minimal training required
- Customer support is quick & helpful
- Organized well and easy to find what you're looking for
- Many features that can be personalized to what works best for each individual company
- Pricing is great
- Optional features that you can upgrade to if you'd like that level of service Review collected by and hosted on G2.com.
Really need to add Sentricon Integration. Review collected by and hosted on G2.com.
The ease of scheduling recurring accounts also keeping track of taxes and income Review collected by and hosted on G2.com.
Sometimes has issues connecting to square. Invoices sometimes get sent to spam folders Review collected by and hosted on G2.com.
It's easy to understand. No codes or primitive entries to make... Review collected by and hosted on G2.com.
I have a hard time navigating the items and services pages...some of the extras are hard to find the correct menu. I would love to see a report showing time checked in and out at a customer and total time spent servicing. Review collected by and hosted on G2.com.
