--- title: Google Maps Reviews meta_title: 'Google Maps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how Google Maps works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 14 scale: '5' date_modified: '2026-10-11' parent_category: name: Distribution url: https://www.g2.com/categories/distribution ---

Google Maps Reviews & Product Details

User Insights

Average based on 14 real user reviews.

Google Maps Reviews (14)

Reviews

Google Maps Reviews (14)

4.7
14 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the accurate real-time traffic updates and easy navigation features of the product, which significantly enhance their travel experience. Many appreciate how it helps them find nearby places and plan routes efficiently, although some note that directions can occasionally be confusing in tight areas.
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G2 reviews are authentic and verified.
Mohammad F.
MF
Mohammad F.
Self Employed
Small-Business (50 or fewer emp.)
"Essential Daily Navigation for Routes with Accurate ETAs and Live Traffic"
5/5
What do you like best about Google Maps?

What I like best about Google Maps is how essential it is in my daily work and travel. The live traffic updates, turn-by-turn voice navigation, and accurate arrival times save massive amounts of time on the road. Finding exact client locations, local shops, and nearby material supply stores is completely seamless and reliable every single day. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

Sometimes in narrow city alleys or dense marketplace areas, the GPS compass pointer can slightly drift, which takes a moment to recalibrate. Also, downloading offline maps requires frequent updates and takes up noticeable storage on the phone. Review collected by and hosted on G2.com.

SU
Saddam u.
Saddam
Small-Business (50 or fewer emp.)
"Accurate Navigation and Helpful Local Details in Google Maps"
5/5
What do you like best about Google Maps?

I like Google Maps because it makes it very easy to find places, get directions, check traffic, and discover nearby businesses. Its navigation is accurate, and the extra details—like reviews, photos, opening hours, and contact information—are especially helpful when I’m deciding where to go. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

Sometimes the information about certain places can be outdated, and the traffic updates or route suggestions aren’t always accurate. I also find it hard to get reliable details for smaller or lesser-known locations, which can make planning a bit frustrating. Review collected by and hosted on G2.com.

S.R. D.
SD
S.R. D.
Software engineer
Small-Business (50 or fewer emp.)
"Interactive Maps and Real-Time Traffic Updates Made Easy"
5/5
What do you like best about Google Maps?

I like how it keeps me updated about the traffic on the route I’m about to take. It’s also easy to navigate with the help of the maps. It feels very interactive and seems to know all the places I want to travel to. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

Sometimes the GPS doesn’t really work up to the mark, and the vehicle tracking can be off by quite a bit. Review collected by and hosted on G2.com.

Priyanshu S.
PS
Priyanshu S.
Delivery partner
Mid-Market (51-1000 emp.)
"Accurate Live Traffic & Smooth Navigation with Google Maps"
4/5
What do you like best about Google Maps?

I find Google Maps to be the best because its live traffic updates and ETAs are usually quite accurate. It’s helpful whether I’m finding directions to a new location or choosing toll-free routes on the highway. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

Sometimes this leads to very narrow or inaccessible lanes, making it difficult to maneuver. Furthermore, running in the background drains the phone's battery very quickly and the phone Review collected by and hosted on G2.com.

Mediocre .
M
Mediocre .
Delivery man
Small-Business (50 or fewer emp.)
"Dependable Real-Time Traffic Updates and Smart Rerouting"
4/5
What do you like best about Google Maps?

What I appreciate most is how dependable the real-time traffic updates are, and how the smart rerouting consistently helps me avoid getting stuck in unexpected gridlock during my daily drives. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

My biggest frustration is when navigation aggressively routes me down impossibly narrow, bumpy back alleys just to shave thirty seconds off my arrival time. Review collected by and hosted on G2.com.

Aditya G.
AG
Aditya G.
It sector
Mid-Market (51-1000 emp.)
"Easy Directions and Traffic Updates, Though Accuracy Can Vary"
3.5/5
What do you like best about Google Maps?

I like that google map is simple to use and gives direction. And I also find it really helpful for checking traffic, finding nearby places, and planning routes before I travel Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

Sometimes the directions can be confusing, especially in small street areas. And the information is not always completely accurate Review collected by and hosted on G2.com.

Ashish M.
AM
Ashish M.
Delivery Associate
Small-Business (50 or fewer emp.)
"Accurate Real-Time Traffic and Reliable Navigation with Google Maps"
5/5
What do you like best about Google Maps?

Google Maps provides highly accurate real-time traffic updates, reliable turn-by-turn navigation, and easy discovery of nearby businesses and routes. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

It drains the phone battery quickly during long trips, and navigation sometimes struggles when mobile internet connectivity is poor or unstable. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Awesome Navigation and Smooth Performance Across PC & Mobile"
5/5
What do you like best about Google Maps?

The navigation is awesome compared to other platforms. I’ve been using it for almost 10 years now, and it’s been pretty smooth in mobile views. This is my go-to app, and on PC it works fantastic. and when I was using it google maps api for integrations its pretty smooth and cost effective and regarding their customer support its pretty smooth when I try to upload my business in it and regarding the AI used in it which is gemini its working smoothly in PC and also in Mobile Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

I have the reviews manipulations which are happening in Google reviews Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"googlemap help me in finding the place where I want to go"
5/5
What do you like best about Google Maps?

When I don’t know where to go, I use Google Maps. It helps me a lot because it’s easy to use. I can also see different routes, and it gives me a time-saving route. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

It consumes a lot of power, which makes my phone get hot. And because I’m on a bike, I need to keep the brightness set high. Review collected by and hosted on G2.com.

Fadime K.
FK
Fadime K.
Publishing & DDM Director
Enterprise (> 1000 emp.)
"Pretty Reliable Accuracy You Can Count On"
5/5
What do you like best about Google Maps?

It's accuracy level is pretty reliable compared to others. Review collected by and hosted on G2.com.

What do you dislike about Google Maps?

It’s a bit lacking in rural areas and doesn’t feel as clear or accurate there. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.