Goldcast Reviews & Product Details

Very user friendly platform that allows our team to create higher quality events with ease. Customer support, especially our CSM has been great to work with. Already having an integration with our CRM, HubSpot was a plus as well. Review collected by and hosted on G2.com.

Newer company/platform so there have been quirks that we've had to work through or improvements that we've had to wait for. Review collected by and hosted on G2.com.

It is very easy to use and streamline for all users. Being in the IT field it is very user friendly to me and the implementation process was quick and easy to learn. We have dedicated agents that are always checking in with us to provide customer support. We only use this about 2-3 times a year, but works every time and has even integrated easily with our Salesforce Org. Review collected by and hosted on G2.com.

It can be overwhelming at first with so many options to do this or that. I don't like that you have to give "Allow" permissions to the camera/mic. Some people miss that popup and have technical issues as a result. Review collected by and hosted on G2.com.

Easy to use virtual events platform. We don't use it for in-person events though if we did I imagine it would be helpful. Good integrations to Salesforce, Hubspot & Slack. Attendee and speaker experience is positive and easy to use. Lots of options and settings which can be a plus and a minus, you have to know where to look to find the things you need to tweak. Review collected by and hosted on G2.com.

A few things are annoyingly manual or rigid, like sending follow-up emails, designing email templates, and adding events to the "event page". Recording quality could be higher. Review collected by and hosted on G2.com.

We've had Goldcast for over a year now and we love it. We use Goldcast multiple times a month for all of our virtual events. We like the fact that we're able to customize the platform with our brand colors. It's extremely Intuitive and simple to use. It is a great experience for the attendees! The customer support team is amazing! They get back to you right away and check in with you constantly to make sure everything is going smoothly. Highly recommend this platform! Review collected by and hosted on G2.com.

There really isn't anything at this time that I dislike about Goldcast. Review collected by and hosted on G2.com.

In summer 2023, we started researching different webinar/video platforms and Goldcast was the clear choice based on pricing, customer service, design, reporting/analytics, and ease of use. From the sales pitch to set up to launch, it was a very smooth process. Not only is the platform super user friendly, whenever we have a question or tech issue, the Goldcast team is quick to respond. Many of my colleagues including senior leadership have commented how much they love the platform and how it highly elevated our webinars. Review collected by and hosted on G2.com.

I don't have any dislikes and I appreciate that they continue to enhance the platform with product enhancements such as Smart Events, Content Lab, backstage controls, AI powered-content, etc. Review collected by and hosted on G2.com.

The looks and feel experience for the audience. It looks more professional than zoom. I like how you can customize buttons, colors, and backgrounds. Review collected by and hosted on G2.com.

The experience for the staff and presenters. When we have guest speakers, they often struggle with the process of getting backstage. Review collected by and hosted on G2.com.

The platform's interface makes it very easy to set up and manage events, and it's pretty intuitive. I particularly like the custom branding options, which help reinforce our company's identity throughout the event. Customer support is also prompt and responsive. Review collected by and hosted on G2.com.

The integrations with CRM systems could be more streamlined. There are occasional difficulties with syncing data when we're not using Goldcast landing pages. Review collected by and hosted on G2.com.

They have a super helpful and supportive customer service team which is rare! Once you get the hang of the platform (it's quite intricate at first as it has a lot of options/buttons!) it's easy to use and looks very professional. Review collected by and hosted on G2.com.

Can't really think of anything, other than user error of letting people 'go stage' that shouldn't be. Review collected by and hosted on G2.com.

Slick and professional profile; lots of features in terms of how to engage a live audience including posting comments, surveys, and the like. Review collected by and hosted on G2.com.

Reporting and education around the metrics that matter to any business could be a bit more robust! Review collected by and hosted on G2.com.

Reliability, ease of use and customer support. We transitioned from another major webinar platform at the end of 2023 to Goldcast. The process was well supported from Goldcast team for both our operational and marketing users. Review collected by and hosted on G2.com.

When using our marketo forms/integration for registration, we're not able to easily re-register for a webinar that we have already registered for and receive another confirmation email from Goldcast with the access information. Review collected by and hosted on G2.com.