GoFundMe Pro Reviews & Product Details

Classy not only offers an outstanding variety of tools, like donation pages, crowdfunding campaign pages, peer-to-peer fundraising and more, they provide unmatched design capabilities. You do not have to simply accept a bland, generic prototype like other platforms, but can customize the look and feel of each to best support your brand and the particular appeal. To the extent features are standardized and cannot be changed, Classy is constantly adding new functionality and always innovating and looking for ways to improve their product. In addition, their customer service is excellent. The reporting tools (how many transactions, how much, by whom, when, etc.) are also sophisticated. Review collected by and hosted on G2.com.

I think some of the reporting tools prior to the recent upgrade in software were easier to use, but I'm confident the kinks in the new version will be ironed out. Review collected by and hosted on G2.com.

The customer service and ideas. My account manager, Audrey, always goes above and beyond, showing me free tools to implement design or introducing me to other vendors who can streamline my processes. The tools are simple to use and the reporting is extremely transparent. The software is compatible with Salesforce which enables efficiency. Would highly recommend. Review collected by and hosted on G2.com.

There are so many options that I was a bit overwhelmed when I first began, but my account manager did a fantastic job of guiding me on where to begin. Review collected by and hosted on G2.com.

We have been using Classy for nearly 4 years now and I absolutely love the customizability of the platform. Everything looks completely cohesive with our website and organizational branding. It's also incredibly easy to continue to run similar campaigns year after year thanks to the platform. The integration with Salesforce has been a major deciding factor in keeping Classy through the years as well. Review collected by and hosted on G2.com.

As with any technology, there tend to be some trouble points for new users signing up on the platform. Our biggest problem has been around people RSVPing for events and using their email for all of their guests, which then creates a mess inside of our Salesforce instance. Review collected by and hosted on G2.com.

It's beautiful & simple design make it so simple to create fundraising pages and events right out of the box. It also has the flexibility to be customized to whatever your needs are. Review collected by and hosted on G2.com.

All of my nitpicks are very in-the-weeds, like the answers to custom questions aren't on the registration receipt and can't be changed by the user. But those are really just feature requests and Classy is really good about listening to their customers and adapting the platform to their needs. Review collected by and hosted on G2.com.

Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users. Review collected by and hosted on G2.com.

I would like to have more CRM options for organization and communication with individual donors. Review collected by and hosted on G2.com.

Salesforce integration is excellent! This may be the most valuable part of using Classy for our main donation page, ticketed events, and recurrent monthly donations. It's very user friendly and easy. Review collected by and hosted on G2.com.

Classy is built largely around P2P capabilities. Unfortunately, we haven't had a lot of luck tapping into P2P campaigns, so it seems focused outside what we are using it for. The biggest disappointment has been trying to conduct online raffles and having the payments processor snitch us out (or classy snitch to them). In Montana, you can conduct online raffles and use Debit cards legally as a 501c3 as long as you are registered to do them with the Department of Justice Gambling Division. It's super irritating that a processor (probably based in California) where the law does not apply can dictate our activities. We had to use Onecause to conduct the raffle sales, which worked fine considering we already use that platform for other events, but again not perfectly suited. Bottom line: it doesn't do raffles... Review collected by and hosted on G2.com.

Very user friendly as an administrator and donor. Great customer support. Review collected by and hosted on G2.com.

I only wish I would have found out about Classy sooner. Review collected by and hosted on G2.com.

Classy enables us to take the donor experience to the next level through seamless customization of donation pages and efficient integration with Salesforce. Classy is also constantly providing resources and sharing best practices to fundraising professionals to improve techniques and increase donations. Review collected by and hosted on G2.com.

Additional customization is always ideal. It is my understanding that Classy is always actively working to provide additional features to users to increase customization. Review collected by and hosted on G2.com.

Classy is a great platform for our Dance Marathon because we are able to have both individual fundraisers and teams, adding an extra element of camaraderie during our event! Additionally, the versatility of the different campaign types for our other initiatives is super helpful, too. Classy has also redone their reporting system, making it much more dynamic and user friendly. Classy support is generally helpful, too! Overall, my experience with Classy has been positive and would definitely recommend! Review collected by and hosted on G2.com.

There is definitely room for improvement with some of the functionality. For example, not being able to include pictures in the questions and we've had a few donor complaints. Review collected by and hosted on G2.com.

With millenials as the largest segment of charitable givers, it was important for us to have a visually-appealing, user-friendly platform for managing online giving. Classy has done that for us. We have made a complete shift in our giving strategy from almost exclusively direct-mail appeals to a robust, web-based, crowdfunding and peer-to-peer approach. Additionally, the integration with Salesforce has been instrumental for us in being able to get the most bang for our buck. Finally, the ongoing user support, blog posts, guides, checklists, etc. have really been second-to-none. I can't recommend Classy highly enough. Review collected by and hosted on G2.com.

There are a few features that are still coming along, but with an amazing customer support team, I'm sure they'll be on their way. Review collected by and hosted on G2.com.