# GoFreight Reviews
**Vendor:** GoFreight  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 92
## About GoFreight
GoFreight is the leading cloud-based Freight Management System (FMS) built for freight forwarders and NVOCCs. Trusted by 1000+ customers and 6000+ daily users, GoFreight helps teams quote faster, handle more shipments, and reduce costly delays—all without adding headcount. From regional SMBs to global enterprises, GoFreight’s all-in-one platform eliminates manual work across quoting, booking, operations, tracking, filing, and accounting—so your team can focus on growth. 💡 On average, GoFreight customers: • Grow revenue by up to 50% • Cut costs by 38% • Prevent 53% of demurrage and detention fees Whether you’re scaling operations or simply looking to replace outdated systems, GoFreight helps you win more business, ship more cargo, and do it all with the team you already have. Key Capabilities: • Ocean &amp; Air Import/Export: Quoting, Booking &amp; Invoicing • Shipment Structure: Custom MB/L &amp; HB/L setup • Real-Time Visibility: Container tracking &amp; customer portal • E-Filing: Built-in ISF, AMS, AES, AFR • Documents: Centralized doc center with cloud storage • Finance: Built-in accounting &amp; integrations • Insights: Dashboards, BI, and business reporting • Integration: Open APIs for automated workflows 📞 Ready to simplify and scale your freight business? Reach out to GoFreight today.



## GoFreight Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of GoFreight, finding it simple and intuitive to navigate for daily tasks. (4 reviews)
- Users appreciate the **user-friendly interface and advanced AI features** , enhancing convenience and ease of use. (2 reviews)
- Users praise the **user-friendly interface** of GoFreight, making shipment processing easy and efficient from anywhere. (2 reviews)
- Users commend the **attentive customer support** of GoFreight, enhancing their overall experience and confidence in the product. (1 reviews)
- Users value the **customization options** of GoFreight, enhancing user-friendliness and supporting future scalability and expansion. (1 reviews)
- Users appreciate the **easy setup** of GoFreight, enjoying its user-friendly interface and attentive customer support. (1 reviews)
- Helpful (1 reviews)
- Integrations (1 reviews)
- Navigation Ease (1 reviews)
- Real-time Tracking (1 reviews)

**What users dislike:**

- Users note that **feature issues** hinder broader functionality and flexibility in GoFreight, affecting overall efficiency. (1 reviews)
- Users find **limited customization** options frustrating, hindering flexibility and visibility in shipment management and quotations. (1 reviews)
- Users find **missing features** in GoFreight, particularly for transport modes and flexibility in shipment management. (1 reviews)
- Users experience **slow speed** issues with GoFreight, impacting work efficiency during times of poor internet connectivity. (1 reviews)

## GoFreight Reviews
  ### 1. Efficient Shipment Processing with Intuitive Web Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jerry L. | Operation Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about GoFreight?**

The user interface and web based platform makes it really easy to process shipments anywhere. It is actually an evolvement of the traditional excel sheet to digital platform. the auto track and trace also makes the daily tracing work very easy, because it almost eliminates all the pre-tracking that we have to do until the container discharges from the vessel.

**What do you dislike about GoFreight?**

From operation stand point, there is minimal complaints. But from management role perspective, there could be some improvements on authorizations and possibly even more functional segregations.

**What problems is GoFreight solving and how is that benefiting you?**

I believe Gofreight's current products that are in place help users save a great amount of time on having to track and trace each container. If on average, the auto track and trace, can save an employee about 2 hours of time, they will have more energy to attend to more VIP customers and serve them better. Efficiency improvement and empowerment, to put it in simple terms.

  ### 2. Very convenient, simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** LYAH L. | Sr. Supply Chain Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2025

**What do you like best about GoFreight?**

1) Very convenient , I can use it on my laptop , I can work at any location that has internet 
pros & cons
2) Very simple to use, I can easily to find the functions on the home page. And they updated the funtions several times to make it faster and easier to use year after year

**What do you dislike about GoFreight?**

Since it's a website, it's very dependent on the speed of the internet. 

Sometimes, when our company's internet is slow, it takes about 3-5 seconds to the next page. 
To be honest, this is the company internet problem, but it will affect the work efficiency.

I am not sure how many companies would be wiling to upgrade their internet speed, it might be a small chanllenge to pursue the customer keeps using your product if this is a problem

**What problems is GoFreight solving and how is that benefiting you?**

GF has the best AP/AR functions. 

I can add variety of items on every single invoices. 

I can deposit checks that paying for multiple invoices.  Our accountant team loves it , the function saved them a lot of times on applying payments

  ### 3. Reliable freight platform with excellent service and future scalability

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keisuke A. | VP of Sales &amp; Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about GoFreight?**

Easy to implement, user friendly interface, good and attentive customer support (I like the GoFreight people), flexibility, and it gives us confidence in future scalability and flexible expansion.

**What do you dislike about GoFreight?**

- Works very well for ocean freight, but broader functionality can be improved for other transport modes, breakbulk, and special cargo.
 - Shipment management would benefit from more flexibility and visibility, such as naming beyond file numbers (e.g., project names) and project-based linking of shipments.
 - Quotation module could be enhanced with greater flexibility, statistical insights by service lane, and AI-based vendor  - quote reading.
 - Many smaller improvement points exist, but it can be burdensome to capture all of them through the request form.

**What problems is GoFreight solving and how is that benefiting you?**

Electronical filing (for ISF, AES etc) are quite beneficial and also easy to check AMS status

  ### 4. User-Friendly Platform with Advanced AI Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** ELIAS  K. | OPERATION/IT &amp; INFORMATION MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2025

**What do you like best about GoFreight?**

The platform is user-friendly and offers advanced features that are integrated with AI. I find it easy to navigate, and the AI capabilities enhance the overall experience.

**What do you dislike about GoFreight?**

I can't think of any drawbacks. Even the customer service is efficiently streamlined.

**What problems is GoFreight solving and how is that benefiting you?**

With many redundant processes now automated, there is no longer a need to perform non-value-added, repetitive tasks when entering data into GoFreight. This has made the workflow much more efficient.

  ### 5. GoFreight applications used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garret N. M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about GoFreight?**

As my chair does both accounting procedures and logistics input, Go Freight allows me to not have to leave another computer program to either operation.

**What do you dislike about GoFreight?**

What I dislike is with this program is that when doing data on a shipment with multiple entry lines for each AMS#'s specific quantity and weight. The resulting Delivery Order lists the container # and seal # on the very bottom of the page.

**What problems is GoFreight solving and how is that benefiting you?**

If the data is entered correctly for a shipment, all charges [A/P] for shipping: CFS warehouse fee, Trucking Fee and other vessel related fees can be easily seen balancing out with company generated Credit Notes. Also, in the "Make Payment" section, checks issued can batch together invoices from the same vendor.

  ### 6. Go Freight - Easy to Use, Nice Interface

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexis B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2023

**What do you like best about GoFreight?**

As someone who has used company specific freight management softwares, and Cargowise 1 before GF, I really like how clear and user friendly the graphic user interface is. It's very nice to look at and easy to navigate and customize.

**What do you dislike about GoFreight?**

The only thing I dislike about GF is that you cannot see all of your shipments in one place. It is always split out by AI, OI, AE, OR, MS, TK, and no option to view all together.

**What problems is GoFreight solving and how is that benefiting you?**

GF allows me to generate documents and keep shipments organized and accessible for my department, as well as keeps track of financial goals and flow. This makes my life easier so I can handle everything from one system instead of multiple.

  ### 7. GoFreight is friendly for Logistics company users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mindy L. | Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

The system is very easy to use, it has clear platform with different tabs for different data input. I also like how the system will remind you when you type in the wrong contrainer number or duplicate MBL.

**What do you dislike about GoFreight?**

Sometimes I would use the copy function on previous shipment to input new shipment info, but the copy function is not as useful as some data won't show up under the invoice section even if I manually update the shipment info.

**What problems is GoFreight solving and how is that benefiting you?**

It helps to generate invoices, debit note and credit note. It also helps me to keep track of shipments and payments. Overall I think it really boost the efficiency at work.

  ### 8. Very useful and easy to operate for OPs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicole Z. | Import Customer Service, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

The colors, definitions and comfortable view windows.

**What do you dislike about GoFreight?**

Sometimes Last Free Day Information is not updated. More colors should be added to tell remark differences.

**What problems is GoFreight solving and how is that benefiting you?**

To turn the colors more obviously different so that it is easier to tell the functions. Do not change POD or show freight released by mistake.

  ### 9. Full-featured, clear interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

Gofreight is a program based on web application design, so no matter where you are, you can log in to your account wherever you only have the Internet and a computer

**What do you dislike about GoFreight?**

It would be perfect if it had live chat to help

**What problems is GoFreight solving and how is that benefiting you?**

It can completely preserve each of our business and provide convenient settlement for our finances

  ### 10. easy to learn. easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about GoFreight?**

Can generate reports by itself according to work needs
Regularly update the system

**What do you dislike about GoFreight?**

Regularly update the system without examine.
every update always with some bug.

**What problems is GoFreight solving and how is that benefiting you?**

We did save a lot of time for daily work. and more easy to create report per boss request.

  ### 11. Go Freight Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about GoFreight?**

Customer service. Easy to use. Features.

**What do you dislike about GoFreight?**

Needs improvement on quote functions and how they can be measured

**What problems is GoFreight solving and how is that benefiting you?**

Executing business timely.

  ### 12. Pricing, import, and export operation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

gofreight makes my job easier as it provides all neccesary tools that i need to make my job easier,
it has auto tracking, user friendly, and always up to date.

**What do you dislike about GoFreight?**

sometimes it's slow and a lot maintainance

**What problems is GoFreight solving and how is that benefiting you?**

go freight linked to all carriers and terminals so it helps us to work efficiently as we dont need to go back and forth to check as the system has already all the information that i need,

  ### 13. Fast and reliable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

It is a cloud based system which is very reliable most of the time. We do not have to worried about hardware issues in the office. In the past, anytime we have down internet, we would be worried about the backups.

**What do you dislike about GoFreight?**

At times it get slow but that's not really at fault of GoFreight, it might be the cloud vendor they are using. Most of the time it gets slow during peak working hours.

**What problems is GoFreight solving and how is that benefiting you?**

Keeping the customer in sync with our documents. One of the best function that we have enabled this year is sharing the tracking website with our customers. All of their documents can be found on their own portal.

  ### 14. Easy to use Freight Forwarding Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about GoFreight?**

Go Freight is probably one of the most easiest software to use i have encountered on my many years of being in the Freight Forwarding Industry. It is straightforward and have all the necessary field one would need in opening /tracing files and generating various reports.

**What do you dislike about GoFreight?**

The only downside so far i can consider is not being able to convert a quote into a live  shipment. If this can be added , this software would then be perfect for SME.

**What problems is GoFreight solving and how is that benefiting you?**

GoFreight solves the SME's biggest hurdles at this time which is  keeping the operating cost minimal. 
I find GoFreight to be helpful in this aspect.

  ### 15. User-Friendly Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about GoFreight?**

As our company continues to grow and become more eco-friendly, we love that your company is cloud-based allowing us to save trees by not printing so many documents.  Secondly, your interface is top-notch.  Your system is so user-friendly and all information needed is on one page!

**What do you dislike about GoFreight?**

We would love an automated feature where we just "click on" an email template that will request & send our customers an Empty/Return Container Reminder.  We currently have to reinvent the wheel each time, which wastes valuable time.

**What problems is GoFreight solving and how is that benefiting you?**

Quicker access to information.... all consolidated onto one page for ease of use. Your company provides an amazing service for our company. I am the gatekeeper who gets every new associate account creation and also send deactivation requests when someone leaves the company. Your Team is ALWAYS friendly & quick to respond to these inquiries.

  ### 16. Amazing Platform To Streamline Your Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about GoFreight?**

It is a very user firendly platform. Our staff enjoys using it because it is very easy to use. The reports generated look amazing and are very professional.

**What do you dislike about GoFreight?**

There is nothing in particular that is bad but there are a few tweaks that could be made to better suit our business needs.

**What problems is GoFreight solving and how is that benefiting you?**

It is streamlining our business by making it easy to store all our data and track our progress. We are increasing our productivity due to the software and our business performance has increased as a result.

  ### 17. Best software in the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreas J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

GoFreight has providing services based on what we need

**What do you dislike about GoFreight?**

They used to have error on their server, but I think they have fixed the issues and it's getting better and better

**What problems is GoFreight solving and how is that benefiting you?**

It's easier and time saver for user to track all of the shipments

  ### 18. More visibility, simple to use and easy step by step process with customer integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** arvin t. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

web based and simple easy to use interface

**What do you dislike about GoFreight?**

search bar could improve like searching a container# or a BL# across the whole system vs having to choose the category first Ocean import or trucking.

**What problems is GoFreight solving and how is that benefiting you?**

managing ocean import clearance and containers and trucking containers

  ### 19. GoFreight

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maxwell P. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

I like how the information flows, and the more I use it, the better I understand the ease of use

**What do you dislike about GoFreight?**

It dosent excatly fit with my business, however, I perform in a very specific form of logistics

**What problems is GoFreight solving and how is that benefiting you?**

Easily creaeting professional looking documents

  ### 20. User-friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joann P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

GoFreight, increased efficieny with track and trace linked to terminal and carrier website.

**What do you dislike about GoFreight?**

Gofreight grows so much better from last year. Nothing to say anymore.

**What problems is GoFreight solving and how is that benefiting you?**

Make our operation more prodoctive and efficient with easy tracing to carrier and termial website linked.

  ### 21. Quite happy in using it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vanessa H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

It improve my management of all the shipments.

**What do you dislike about GoFreight?**

sometimes not very precisely, for example LFDs. But I hope it coudl be better soon.

**What problems is GoFreight solving and how is that benefiting you?**

It could guide me to follow up each following up steps.

  ### 22. Excellent software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

The customer support for GoFreight is outstanding.  Any question or problem is resolved professionally and immediately.

**What do you dislike about GoFreight?**

Limited ability to remove unnecessary items from templates.

**What problems is GoFreight solving and how is that benefiting you?**

Our old software crashed after many years and we searched for new software to fill our needs.  GoFreight is simple to work with, and has an extremely extensive database to access.  The built-in accounting ability is a great bonus to make it a complete package.

  ### 23. Smooth platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

Most easiest platform for freight business

**What do you dislike about GoFreight?**

It would good if there was an option to create emanifest for canada

**What problems is GoFreight solving and how is that benefiting you?**

Save a lot of time in day to day operations

  ### 24. Good logical system of GoFreight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about GoFreight?**

The reminder function is my favorite. like before some days of ETA,it will remind you arrive notice and invoice issue

**What do you dislike about GoFreight?**

I don't find any dislike until now,if I found it,will let GoFreight know.

**What problems is GoFreight solving and how is that benefiting you?**

I asked for billing item setting once and they resolved the problem and showed me step by step how to set by my own.

  ### 25. Very easy to use, and professional support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karrie W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about GoFreight?**

Remote and easy control everywhere as soon as with internet.

**What do you dislike about GoFreight?**

No phone number of technique support for super urgent issue.

**What problems is GoFreight solving and how is that benefiting you?**

Documents togethering and forms printing.

  ### 26. Effective and efficient

**Rating:** 3.5/5.0 stars

**Reviewed by:** justin t. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about GoFreight?**

I think it is great for organizing shipments.

**What do you dislike about GoFreight?**

I dont like the email abilities. I want to be able to make threaded messages.

**What problems is GoFreight solving and how is that benefiting you?**

organization

  ### 27. Tracing function

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sue W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

system is simple to use, tracing function.

**What do you dislike about GoFreight?**

information accurancy, warehouse function is not mature.

**What problems is GoFreight solving and how is that benefiting you?**

updating a tracing accurancy .

  ### 28. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about GoFreight?**

Good support from customer service team and flexible product

**What do you dislike about GoFreight?**

Some functio s are for US market and does not apply to Canada

**What problems is GoFreight solving and how is that benefiting you?**

Shipping docs and invoicing

  ### 29. IT'S VERY CONVENIENT FOR RECORDING AND MULTIPILE PEOPLE HANLDING AT THE SAME TIME

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

MANY PEOPLE CAN MODIFY THE SAME FOLDER DIFFERENT PART AT THE SAM E TIME

**What do you dislike about GoFreight?**

THE POST DATE IS AUTOMATICALY ASSIGNED INSTEAD OF CURRENT DAY.

**What problems is GoFreight solving and how is that benefiting you?**

EASE TO GET THE SUMMARY REPORT
CAN RECORD THE CHANGE HISTORY,GREAT

  ### 30. Automate various tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Samantha S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2023

**What do you like best about GoFreight?**

easy to use for new employees and great technical customer service

**What do you dislike about GoFreight?**

sometimes system run slow and less training

**What problems is GoFreight solving and how is that benefiting you?**

cash receiving function is convenience to use

  ### 31. Good software

**Rating:** 5.0/5.0 stars

**Reviewed by:** SUSANNA W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about GoFreight?**

Easy to put in data; easy to understand!

**What do you dislike about GoFreight?**

Accounting section is a little bit complicated

**What problems is GoFreight solving and how is that benefiting you?**

Help me to understand the accounting function

  ### 32. Simple and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathania S. | Team Lead - Documentation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

Their system has been anything but an eventful experience on my end. It is straightforward and effortless to navigate all of my shipments and use them to communicate with my clients.

**What do you dislike about GoFreight?**

The only downside is the time I had to wait for the page to load. However, that is a minor issue that could be fixed on their side. Otherwise, I am satisfied with Go Freight and what it can offer to the company.

**What problems is GoFreight solving and how is that benefiting you?**

It helps that GoFreight is linked automatically to all carriers and terminals. Without looking around too much, I can receive all the necessary information for the required shipments.

  ### 33. user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about GoFreight?**

I like the EDI portion, doc center, the way you send docs to customers, the portal to the customer, the email notifications that the customer and operations recieves through the system

**What do you dislike about GoFreight?**

Sometimes its slow moving from one tab to the next.
Also, I already informed them - however we are trying to utlize the "my containers" however we want the internal memo to expand (since we keep a timeline of cargo movement from the day it discharges to the day it gets delivered. the internal memo in My Contianers is only 1 line and we can not keep a history of our status.
Customers asked if they can get customized reports (through the portal)

**Recommendations to others considering GoFreight:**

EASIEST AND EFFICIENT FREIGHT FORWARDING SOFTWARE OUT THERE

**What problems is GoFreight solving and how is that benefiting you?**

making sure milestones arent being missed (ie arival notices)
also, making sure any ETA change - the customer is aware (due to portal and email notifications

  ### 34. Makes work's life easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** ratna h. | Operation customer service, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

It is effortless to track the shipments, and I often use the track and trace features.
It is also very convenient to send invoices through the system. Moreover, GF makes tracking more efficient.

**What do you dislike about GoFreight?**

I wish that they could add a select all features, especially when checking the empty returned.
You have to manually click complete all the time, which can get really tedious.

**What problems is GoFreight solving and how is that benefiting you?**

It helps us quickly track the empty return while checking the container status and LFD. It is also makes it easier for us to convert the shipments list into excel sheets.

  ### 35. Great Accounting Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** JOEL - B. | Customer Service, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about GoFreight?**

The account portion of GoFreight is one of the best if not the best out on the market & I would 100% recommend it for anyone looking to take their business to the next level.

**What do you dislike about GoFreight?**

What I think GoFreight could improve & do better on is the query loading time & their column loading time, the saving time when you update data is also a little slow

**What problems is GoFreight solving and how is that benefiting you?**

Gofrieght is solving the problem of having to do individual accounting making it more likely to make a mistake or not catch discrepancies when the time is critical

  ### 36. Great service/ software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about GoFreight?**

The constant evolving of the software to meet the customers needs. Very user friendly and the staff is very easy to work with and help get resolution/answers to your questions.

**What do you dislike about GoFreight?**

I don't think there is 1 thing that I dislike about the software. I do believe that it's still growing so the opportunities are endless with them. They have a customer in me going forward.

**What problems is GoFreight solving and how is that benefiting you?**

They give you everything in one place. Your able to hold all of your documents in the system so that you can truly be a paperless operation and gives you the flexibility of working from anywhere. This is one thing that I believe that sets them apart from any other operating software in the market right now.

  ### 37. The best forwarding logistics system ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maggie X. | company president, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about GoFreight?**

Gofreigh has been working to develop new system functions and make the entire operation process more streamlined, convenient, and bring a perfect operating experience. The customer service team responds and communicates quickly, and can quickly solve the problem of operation. The current newly developed container tracking function also allows our operation to reduce the query time, we are very satisfied with the gofreight system, and will recommend it to our friends.

**What do you dislike about GoFreight?**

We wish the service price can be more competitive.

**What problems is GoFreight solving and how is that benefiting you?**

Container tracking, payment function

  ### 38. Friendly user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about GoFreight?**

-Simple to create files, add documents and edit data entries in Go-freight
-Real-time tracking 
-User-Friendly, simple to navigate and easy to use
-Under my container list and full access to the containers status

**What do you dislike about GoFreight?**

-Under the accounting, invoice list. want to see more details. 
-Under the TRK, limited viewing on the page under my shipment list.
-Under trade partner information are duplicated and confused

**What problems is GoFreight solving and how is that benefiting you?**

under Go-Freight is more organized and no longer has to go through the excel sheets to find previous shipment information. 
Also, I no longer need to waste time going back and forth btw platforms to complete different parts of the process. 
GoFreight is an all-in-one solution.

  ### 39. Make things more simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreas J. | CIF OPERATION, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about GoFreight?**

The way it organize the Shipment is very well

**What do you dislike about GoFreight?**

During the peak moment, sometimes Go freight server is loading very slow

**Recommendations to others considering GoFreight:**

If you have problem on managing Shipment, Go freight will help you a lot

**What problems is GoFreight solving and how is that benefiting you?**

The information that some people hard to find. But Go freight manages to provide you with the quickest and simple update for your shipment

  ### 40. Fantastic software if your company is the right size

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jefferson C. | Customer service, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

Easy to use, cloud-based software makes it great for onboarding and ease of access.

**What do you dislike about GoFreight?**

The amount of input requires a dedicated doc team, so for the right sized company Go Freight is a fantastic option

**What problems is GoFreight solving and how is that benefiting you?**

It enables our company to track all revenue streams from the entire logistics process in one stop.  The auto push feature for container information is extremely helpful as well.

  ### 41. Go Freight review.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about GoFreight?**

Go Freight is extremely user friendly and has many functions to track and trace. This has made it extremely easy for our team to train new hires, as opposed to more complicated non user friendly systems.

**What do you dislike about GoFreight?**

Go Freight Trucking Section does not have all functions needed. The good thing about GoFreight is that when we need a particular function they work to add it to our specifications.

**Recommendations to others considering GoFreight:**

N/A

**What problems is GoFreight solving and how is that benefiting you?**

GoFreight has made track & trace extremely easy. They are able to get terminal/carrier information directly imported into their system. Their tracking system has increased our company's performance

  ### 42. My GoFreight Experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter L. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about GoFreight?**

I like the search capability with container numbers.  I like the ease of use in terms of creating Delivery Orders.  I like the ease of use in terms of creating Invoices.

**What do you dislike about GoFreight?**

It needs to add more functions to handle and track trucking/freights.  Currently, it is copying OE and OI functions.  But trucking needs a different approach!  It needs to make it easier to handle general admin costs.

**What problems is GoFreight solving and how is that benefiting you?**

Easy to input freight details! Easy to track the status of cost.  Easy to track the status of invoices.  It does report quite well and fast, but some minor improvements are needed!

  ### 43. Great website for tracking!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew T. | Documentation, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

I think gofreight is an excellent website as I could understand the functions easily and quickly. I love how we could easily go to carrier and terminal websites through gofreight.

**What do you dislike about GoFreight?**

The only reason why I dislike gofreight is that sometimes there could be server error when I am about to send an Arrival notice/ emails and I have to reconnect my email to gofreight.

**What problems is GoFreight solving and how is that benefiting you?**

I use gofreight to send Arrival Notices and it helps so much  before gofreight, since I used to send Arrival notices through email, which was taking too much of my time.

  ### 44. Great tracking service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor C. | Operation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about GoFreight?**

GoFreight's integrated tracking simplifies operator daily routine; therefore, improves overall efficiency and accuracy.  Lifesaver during the endless congestions at USA terminals!
GoFreight has been extremely helpful ever since our company's adoption.  Onboarding and training have been smooth and require very little training.  The cloud-based setup allows users access anywhere even abroad.

**What do you dislike about GoFreight?**

US import is currently in chaos and hopes more advanced features can be launched soon to aid this endless nightmare.

**Recommendations to others considering GoFreight:**

Reach out to GoFreight's sales rep and have a demo.

**What problems is GoFreight solving and how is that benefiting you?**

Primary tasks with operators involve timely issuance of Arrival Notice, Delivery Orders, Pickup Numbers, Invoices... etc. ; alongside organized documentation keeping.  GoFreight intelligently aids users in achieving all of the required timely tasks and with a simple drag-and-drop document center, it helped me in doubling my daily operation bandwidth.

  ### 45. OCEAN IMPORT CUSTOMER SERVICE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse C. | CSR, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about GoFreight?**

Prompt EDI update from the terminal. Also, my container list is super user-friendly.

**What do you dislike about GoFreight?**

LCL shipments still showing up although I clicked completed.

**What problems is GoFreight solving and how is that benefiting you?**

So much easier to track shipments since AUTO EDI update. 
My container list is super helpful. I can know whats happening to my shipment.

  ### 46. GoFreight is the software to work with if you want to keep up to high standards.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joann P. | operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

Efficient program and easy to operate and learn. A lot of reminders now.

**What do you dislike about GoFreight?**

Sometimes there is a duplicate port or firm code that is confusing.

**What problems is GoFreight solving and how is that benefiting you?**

Go freight is user-friendly and easy to understand for new employees in the freight forwarding industry.

  ### 47. Best Freight/Logistic Management System in the game

**Rating:** 5.0/5.0 stars

**Reviewed by:** Weikit O. | Marketing & Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

How easy and user-friendly GoFreight is. The EDI saves so much time.

**What do you dislike about GoFreight?**

The container tab can be integrated to the first page.

**What problems is GoFreight solving and how is that benefiting you?**

It allows us to fully use GoFreight because of it's EDI and accounting system, making it useful for everyone to use internationally.

  ### 48. Excellent System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about GoFreight?**

GoFreight is very easy to use. It is not hard to train new employees, and it is not hard to use the system for the first time. All of the fields created are self-explanatory.

**What do you dislike about GoFreight?**

The only downside would be that some cities are not included in the options for POL and POD.

**What problems is GoFreight solving and how is that benefiting you?**

GoFreight has solved bugs, glitches, and problems we encountered that we asked them to fix. It makes our data inputting a lot easier, and operationally, it became beneficial receiving notifications about departure, unloading, loading, etc.

  ### 49. The best friendly user logistics/supply chain freight management system out there.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison T. | Marketing & Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

The EDI integration allows us fast access and we do not have to check into carrier's website

**What do you dislike about GoFreight?**

The container tab is not on the front page

**What problems is GoFreight solving and how is that benefiting you?**

It solves the information that normally we would have to go seek at the carrier's website.

  ### 50. Import Documentation Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andi T. | Import Documentation Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

Easy to navigate and to use  for doing Arrival Notice

**What do you dislike about GoFreight?**

It is too much information in one page to find the information

**What problems is GoFreight solving and how is that benefiting you?**

it solved the accounting problem part for my use


## GoFreight Discussions
  - [What is GoFreight used for?](https://www.g2.com/discussions/what-is-gofreight-used-for)

- [View GoFreight pricing details and edition comparison](https://www.g2.com/products/gofreight/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A25%3A49+-0500&secure%5Bsession_id%5D=9b3167a3-e675-4f2c-a682-f064d207a9e1&secure%5Btoken%5D=7af4c5ae3670576efa63bd1b7f046c54b2d32699c59f86fe3aa5ccbe83536c5f&format=llm_user)

## GoFreight Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Customer Portal
- Quotes
- Documents

## Top GoFreight Alternatives
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