---
title: GoFreight Reviews
meta_title: 'GoFreight Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 92 reviews by the users' company size, role or industry to
  find out how GoFreight works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 92
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---

# GoFreight Reviews
**Vendor:** GoFreight  
**Category:** [Freight Management Software](https://www.g2.com/categories/freight-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 92
## About GoFreight
GoFreight is the leading cloud-based Freight Management System (FMS) built for freight forwarders and NVOCCs. Trusted by 1000+ customers and 6000+ daily users, GoFreight helps teams quote faster, handle more shipments, and reduce costly delays—all without adding headcount. From regional SMBs to global enterprises, GoFreight’s all-in-one platform eliminates manual work across quoting, booking, operations, tracking, filing, and accounting—so your team can focus on growth. 💡 On average, GoFreight customers: • Grow revenue by up to 50% • Cut costs by 38% • Prevent 53% of demurrage and detention fees Whether you’re scaling operations or simply looking to replace outdated systems, GoFreight helps you win more business, ship more cargo, and do it all with the team you already have. Key Capabilities: • Ocean &amp; Air Import/Export: Quoting, Booking &amp; Invoicing • Shipment Structure: Custom MB/L &amp; HB/L setup • Real-Time Visibility: Container tracking &amp; customer portal • E-Filing: Built-in ISF, AMS, AES, AFR • Documents: Centralized doc center with cloud storage • Finance: Built-in accounting &amp; integrations • Insights: Dashboards, BI, and business reporting • Integration: Open APIs for automated workflows 📞 Ready to simplify and scale your freight business? Reach out to GoFreight today.



## GoFreight Pros & Cons
**What users like:**

- Users find GoFreight&#39;s platform **easy to navigate** , enhancing shipment processing with user-friendly features and AI integration. (4 reviews)
- Users appreciate the **user-friendly interface and advanced AI features** , which significantly enhance navigation and convenience. (2 reviews)
- Users appreciate the **user-friendly interface** of GoFreight, making shipment processing easy and efficient anywhere. (2 reviews)
- Users praise the **attentive customer support** from GoFreight, enhancing their overall experience and confidence in the service. (1 reviews)
- Users value the **customization options** of GoFreight, enhancing usability and providing confidence for future scalability. (1 reviews)
- Users appreciate the **easy setup** of GoFreight, enjoying its user-friendly interface and attentive customer support. (1 reviews)
- Helpful (1 reviews)
- Integrations (1 reviews)
- Navigation Ease (1 reviews)
- Real-time Tracking (1 reviews)

**What users dislike:**

- Users feel that GoFreight has **feature issues** that limit its functionality for various transport modes and enhancements. (1 reviews)
- Users find the **limited customization** options in GoFreight restrict their ability to manage diverse shipping needs effectively. (1 reviews)
- Users note the **missing features** in GoFreight, seeking greater flexibility and visibility in shipment management and quoting. (1 reviews)
- Users note the **slow speed** of GoFreight can hinder work efficiency, especially with unreliable internet connections. (1 reviews)

## GoFreight Reviews
  ### 1. Easy-to-use system tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sammie W. | Operator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about GoFreight?**

The most efficient and easy-to-learn software I have ever used

**What do you dislike about GoFreight?**

Using GoFreight on dual screens will trigger a feature bar when we switch between the screens. It might block the field.

**What problems is GoFreight solving and how is that benefiting you?**

Tracking shipment is more easier.

  ### 2. GoFreight

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason P. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about GoFreight?**

cloud base and easy access at remote locations. EDI automates transmitting the data.

**What do you dislike about GoFreight?**

the fix of a problem will need to wait in the quarry which will take time for the problem to be solved. But they will do their best to solve the problem and add new functions.

**What problems is GoFreight solving and how is that benefiting you?**

we have a problem with spending a lot of manpower to check with the terminal and carrier on the status and Go Freight has automatic EDI update which will get the update status from carriers and terminal automatically and this is a lifesaver.

  ### 3. Go freight

**Rating:** 5.0/5.0 stars

**Reviewed by:** darlyn m. | import operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about GoFreight?**

Very convenient and user friendly, no multiple screens

**What do you dislike about GoFreight?**

some docs I have trouble uploading but other than that no issues

**What problems is GoFreight solving and how is that benefiting you?**

go freight makes consol boxes eaiser

  ### 4. Freight Forwarder Ocean Import

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica M. | Import supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about GoFreight?**

Web-based sys., can log in anywhere with internet connection. User friendly, excellent tracking sys., received many positive feedback from our client. GoFreight team will work with us for all of our suggestions very positive team.

**What do you dislike about GoFreight?**

Nothing in particular, I can see the team is growing and the technicians are improving their products according to our needs. Needs to improve functions for Ocean Export and Air Import/Export

**Recommendations to others considering GoFreight:**

Reach out and try their demo

**What problems is GoFreight solving and how is that benefiting you?**

Highly recommend the tracking sys and automatic container updates. Saving time to have to create tracking sheets manually. Saved us time and money.

  ### 5. Very responsive and amazing custom software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Malique F. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2022

**What do you like best about GoFreight?**

I love the customer service and training sessions for software. They help me understand so my business can be better.

**What do you dislike about GoFreight?**

No dislikes, only that they are in different time zones than I am.

**What problems is GoFreight solving and how is that benefiting you?**

They are helping my customers track their cargo through an integrated tracking platform and also assisting in creating a client portal for automated payments.

  ### 6. Good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** MINI H. | operation, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about GoFreight?**

Simple interface and easy to use their system.

**What do you dislike about GoFreight?**

Sometimes we cannot enter the date of ETA then save the data. We need to refresh our page again. it makes we need to keyin data again.

**What problems is GoFreight solving and how is that benefiting you?**

good customer service and response to our query quickly.

  ### 7. system operation is easy to understand, and its speedy to search shipping history

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maxine  W. | staff of doc dept, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about GoFreight?**

searching agent of shipping history, and tableizer

**What do you dislike about GoFreight?**

function menu is too keen to be closed , so need to wait more 3-5 seconds

**What problems is GoFreight solving and how is that benefiting you?**

they improve system function to un-link the data between container list and warehouse receiving list, it helps a lot to us

  ### 8. good

**Rating:** 5.0/5.0 stars

**Reviewed by:** LUYIN H. | operator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2022

**What do you like best about GoFreight?**

INTERFACE is good design for understanding how to operate it.

**What do you dislike about GoFreight?**

Once the cursor hovers over, it will trigger the feature bar to pop up. However, if using GoFreight on dual screens, there will be a slight delainess to zoom out the feature bar.

**What problems is GoFreight solving and how is that benefiting you?**

no

  ### 9. simple and useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** CHEN W. | OP, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about GoFreight?**

easy for tracking and when I need to find some shipments it will be easy and clear to find it

**What do you dislike about GoFreight?**

Sometimes sit will be slow for connect data

**What problems is GoFreight solving and how is that benefiting you?**

easy for me to find what I WANT TO FIND

  ### 10. Business accounting and Documentation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desy S. | Documentation, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

we can use it to keep track of our business information

**What do you dislike about GoFreight?**

i hope we can share the business information with other coworkers in the software

**What problems is GoFreight solving and how is that benefiting you?**

it helps to sort out the information in a very clear way

  ### 11. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** LISA L. | import cooridinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about GoFreight?**

Help work efficiently.  It is very direct and clear to handle.

**What do you dislike about GoFreight?**

It's a little bit weak at tracing shipments'  history and status.

**What problems is GoFreight solving and how is that benefiting you?**

Help me correct container number, BL# and duplicated invoices, etc.

  ### 12. it' is very efficient and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annabella  T. | Pricing Analyst / Sales Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about GoFreight?**

tracking system that linked to carrier's website.

**What do you dislike about GoFreight?**

need more information on customer portal.

**Recommendations to others considering GoFreight:**

i think it's great for a start-up growing company, which without we can have tracking system, able to check our profits, upload docs and most importantly quote customer from go freight.

**What problems is GoFreight solving and how is that benefiting you?**

organzing work wirth go frieght system

  ### 13. customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** joseph w. | customer service, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about GoFreight?**

info and data is easy to locate and upload documents

**What do you dislike about GoFreight?**

sometimes system software updates will require gofreight to be unavailable for certain periods

**What problems is GoFreight solving and how is that benefiting you?**

having data and info all on single platform

  ### 14. easy to use, reliable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** paul l. | forwarder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 12, 2022

**What do you like best about GoFreight?**

make our daily job easy and efficient, reliable.

**What do you dislike about GoFreight?**

sometimes it`s quite slow. searching function is not good enough.

**What problems is GoFreight solving and how is that benefiting you?**

Make business easy and efficient.

  ### 15. easy-to-learn software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie H. | OP, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2022

**What do you like best about GoFreight?**

The whole interface is concise and clear.

**What do you dislike about GoFreight?**

The work column is too sensitive and can easily block the usage page.

**What problems is GoFreight solving and how is that benefiting you?**

No

  ### 16. Good concept Better Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor D. | -FCL Supervisor-, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about GoFreight?**

Most time, I like those EDI functions which bring a lot of convenience to me.

**What do you dislike about GoFreight?**

Lag too much! Better to improve your serves ASAP!

**What problems is GoFreight solving and how is that benefiting you?**

This is a broad question, it solved a lot.

  ### 17. A user-friendly TMS, suitable for International Freight Forwarders

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex W. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about GoFreight?**

Real-time EDI connection with ocean and rail carriers

**What do you dislike about GoFreight?**

Missing CRM module allows interactions with client

**What problems is GoFreight solving and how is that benefiting you?**

The 24/7 customer tracking portal minimizes time-consuming communication by giving your stakeholders access to the information they need

  ### 18. User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** George G. | CEO

**Reviewed Date:** August 19, 2022

**What do you like best about GoFreight?**

The system is easy to operate and the functions are generally useful and complete.

**What do you dislike about GoFreight?**

There is no operation manual book to look up some detailed definitions or functions.

**What problems is GoFreight solving and how is that benefiting you?**

It meets my daily operation in every aspect at a reasonable cost.

  ### 19. Comments from a GoFreight New User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about GoFreight?**

I am impressed with the way our transition went thru, the training and the support is so efficient.

**What do you dislike about GoFreight?**

As a new user,  we do not see any downsides at this point,  but we trust the support team will be able to resolve or rectify if ever there will be.

**What problems is GoFreight solving and how is that benefiting you?**

Nothing at this point.

  ### 20. convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about GoFreight?**

very helpful in tracking and billing, you can us the container list as well

**What do you dislike about GoFreight?**

slow sometimes, lot of maintainance, and that's it

**What problems is GoFreight solving and how is that benefiting you?**

contianer status update, lfd, empty return update

  ### 21. This is the best freight forwarder system I've ever used during my over 20years experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joan Z. | VP, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about GoFreight?**

Cargo Tracking and shipment control by my container function and EDI function

**What do you dislike about GoFreight?**

Reconciliation SOA with our HQ. Not totally solved our problem yet.

**Recommendations to others considering GoFreight:**

Highly recommendation to other freight forwarder.

**What problems is GoFreight solving and how is that benefiting you?**

Yes. Improve OP's efficiency at least 50%.

  ### 22. Excellent Tracking Skills

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rafael F. | Import Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about GoFreight?**

The tracking system is very nice to track the progress of containers

**What do you dislike about GoFreight?**

Small fields to enter information, a little bigger would be nice

**Recommendations to others considering GoFreight:**

It is a nice application to enter information and organize your shipments

**What problems is GoFreight solving and how is that benefiting you?**

It is easy to keep track of all the shipments

**Official Response from Julia Lin:**

> Amazing to hear that you enjoy using GoFreight Tracking, thanks for your comment! At GoFreight, shipment visibility and organization are what we believe to be the core for freight forwarding businesses. Thanks again Rafael and I will pass the suggestion regarding field sizes to our product team. 

  ### 23. good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about GoFreight?**

Go Freight is a good use for a logistics company.

**What do you dislike about GoFreight?**

the exchange rate is hard to set. cannot upload 1 yr GL details

**What problems is GoFreight solving and how is that benefiting you?**

the exchange rate is hard to set. cannot upload 1 yr GL details

  ### 24. User friendly and great flexibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about GoFreight?**

We are able to customize all functions and make them fit our need

**What do you dislike about GoFreight?**

From a user perspective, it takes too long to add or edit a function

**What problems is GoFreight solving and how is that benefiting you?**

It benefits my company to manage all shipments and run all reports easily

  ### 25. GoFreight - A Game Changer for Logistic Service Industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2021

**What do you like best about GoFreight?**

GoFreight has made it easy to create files, add documents, and edit data entries.  And GoFreightt greatly simplifies our daily routine jobs in the logistic service industry. With the cloud based platform, GoFreight establish "Cyber Physical" wrok enviorment as long as you have internet connection.  Great spporting, issues usually will be resolved just a matter of hours.

**What do you dislike about GoFreight?**

The warehousing feature is still somewhat limited, and no E-Commerce features support the current version.   Overall, it still lacks some features, but GoFreight has been adding new features at an incredible speed.

**Recommendations to others considering GoFreight:**

I recommend GoFreight if you are looking for an affordable all-in-one solution. It may not have 100% of the features compared to other solutions, but it has at least 98% of them I wou...

**What problems is GoFreight solving and how is that benefiting you?**

E-filed all documents, file organizing, system-generated report, data sorting/collecting
work order tracking/notification with timeline log record from each shipment

**Official Response from Julia Lin:**

> We love to learn that GoFreight has been a good help for you on a daily basis - simplifying and automating workflow are exactly what we wish to bring. As for the warehouse function, we appreciated your feedback - this is a relatively new extension of the GoFreight fleet and we are always open to suggestions. Please don’t hesitate to reach out to our Account Manager Patty patty.yang@gofreight.co if you have more ideas to share.

  ### 26. Useful for different departments in logistics.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Veronica C. | Accounting Staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about GoFreight?**

Seeing Master Bill and House Bills on one page makes it easier to search what we are looking for in our consoles.

**What do you dislike about GoFreight?**

For the accounting department, we generate statements of accounts attaching the invoices. Some of our clients request backups for each invoice which we would like to have the ability to extract when we select "attach original invoice". If web developers can create this feature, it will make things run more efficiently.

**What problems is GoFreight solving and how is that benefiting you?**

We can identify which invoices are still on draft that somebody can convert to normal. This gives us the ability to send invoices sooner to our clients.

**Official Response from Julia Lin:**

> Thanks for the positive review, Veronica! We are glad that GoFreight has been a good help for various departments within your team, especially in accounting. I have taken notes in regard to the extract function and will pass it to our product team. Meanwhile, please don’t hesitate to contact our Account Manager Patty patty.yang@gofreight.co if you would like to share more. 

  ### 27. Excellent customer support, definitely recommend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** 存德 . | Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about GoFreight?**

I've been using GoFreight for over a year, their Customer Success/Support Team always get back in a timely manner, solve our questions and problems real quick and always are friendly. This system is not only reliable and stable, it's also my productivity and efficiency booster

**What do you dislike about GoFreight?**

Suggest to do more in-depth market research, get to understand more about the customer's company and the rules of each country in the international freight forwarding industry, so that this system can be more powerful and user-friendly

**What problems is GoFreight solving and how is that benefiting you?**

The problems of financial management and telecommuting during the epidemic were solved

**Official Response from Julia Lin:**

> Thanks for the positive feedback! We are thrilled to learn that both GoFreight software and our support team are a great help to you during the epidemic. I am going to pass the suggestion about rules of different countries along to the team. Rest assured that understanding customers and providing all the helps we can are always the core of GoFreight. Please don’t hesitate to contact us if you would like to share more. 

  ### 28. Outstanding FMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor C. | customer service, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about GoFreight?**

Continuous effort to develop/update functions that are critical to operational bottlenecks.  Expedited responses to user questions and fixes.

**What do you dislike about GoFreight?**

Nothing particular about the system/software.  As it is a cloud-based SAAS, does require a reliable internet connection.

**What problems is GoFreight solving and how is that benefiting you?**

All US import/export cargo/freight management.  The developer took operation flow into meticulous consideration; therefore, it incorporates well with the necessary procedures.  GoFreight is also expanding its EDI connections with various institutes to provide the latest data which are crucial to logistics operation controls.

**Official Response from Julia Lin:**

> We are thrilled to read your all-star review, Victor, thanks for the positive feedback! It seems that GoFreight’s customer-centric design smoothes your operation flow and is key to cope with the industry’s hectic norm. We also appreciate your recognition of our amazing customer service team as well as EDI efforts. Thanks again. 

  ### 29. An exciting & beneficial system for the features it brings to entrepreneus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elise A. | Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about GoFreight?**

A system that is easy to use for making Bill of lading & can gain more benefit on filling AMS/ISF
Customer Service Department is very enthusiastic, professional & supportive at any time

**What do you dislike about GoFreight?**

As we focus on making Bill & file AMS. some features are enough to satisfy our current needs at this time

**What problems is GoFreight solving and how is that benefiting you?**

All documents are e-filed & saved organizedly

  ### 30. Very good system, saves a lot of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mindy G. | OP, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about GoFreight?**

You can view all your shipments very quickly and intuitively and track them on time.

**What do you dislike about GoFreight?**

Sometimes loading too slow; need to wait.

**Recommendations to others considering GoFreight:**

Very good system, saves a lot of time

**What problems is GoFreight solving and how is that benefiting you?**

It is faster and easier to do invoices and AN , and you can set different collection modes for your Consignee

**Official Response from Julia Lin:**

> We believe that time is precious especially when now the industry is getting busier and busier. That’s why we are very glad to know the ease of use of our system has saved you and your team a lot of time. Thank you for your positive feedback, Mindy! 

  ### 31. Best Freight Forwarding software

**Rating:** 5.0/5.0 stars

**Reviewed by:** EDWARD  L. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2021

**What do you like best about GoFreight?**

Very intuitive and great for multitasking

**What do you dislike about GoFreight?**

There is absolutely nothing I dislike about this program. I'm 100% satisfied.

**What problems is GoFreight solving and how is that benefiting you?**

The real-time cargo tracking function is the best.

  ### 32. User-friendly interface, easy to use, but lack of localization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about GoFreight?**

1. Only short time training is required to get started;
2. Clean interface, and easy to find the function what you want;
3. Cloud-based system, you can get started anywhere.

**What do you dislike about GoFreight?**

1. lack of localization. especially, it doesn't support VAT input, which is very important for company in Vietnam;
2.Unable to export all the data, which causes problems for me to do data analysis；

**What problems is GoFreight solving and how is that benefiting you?**

Basically, it's enough to support daily operations.

**Official Response from Julia Lin:**

> Hi thank you for your comment. We are glad you like GoFreight’s interface and appreciate your positive feedback about quick onboarding. Regarding improvements in data export and VAT input, we’d love to know more about your suggestions. Please feel free to contact our Account Manager Patty patty.yang@gofreight.co with more details. 

  ### 33. easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about GoFreight?**

I would say it's perfect for my job, and it is easy to learn and use. It saves me a lot of time!

**What do you dislike about GoFreight?**

so far, so good, lol definitely recommend it

**What problems is GoFreight solving and how is that benefiting you?**

GOFreight is powerful, and it keeps lots of detail that you used before, so you don't need to type again.

  ### 34. Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about GoFreight?**

The display interface is friendly, better than the current  system in china

**What do you dislike about GoFreight?**

System update accelerated, need to adapt to the current speed of domestic business development

**What problems is GoFreight solving and how is that benefiting you?**

The complete information processing saves some manpower and improves the energy efficiency ratio, but it needs to consider the usage habits of Chinese people and optimize OA and some system feedback.

  ### 35. The overall feeling was pretty good.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about GoFreight?**

The bill entry part is very clear，The export file format is clear

**What do you dislike about GoFreight?**

When the financial department writes off expenses，There are no filters, such as by month

**Recommendations to others considering GoFreight:**

The system is pretty good, you can test it

**What problems is GoFreight solving and how is that benefiting you?**

It solves the problem that single ticket case can not settle the expenses at one time

**Official Response from Julia Lin:**

> Thank you for your comment. We are glad to hear that GoFreight is a problem solver to your business task. I will pass the suggestion of filtering by month to our product team. In the meantime, please don’t hesitate to contact our Account Manager Patty patty.yang@gofreight.co if you would like to share more. 

  ### 36. easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2021

**What do you like best about GoFreight?**

SIMPLE TO CREATE FILE, FILE ISF, EDIT DATE ENTRY.

**What do you dislike about GoFreight?**

SOME ITEM CAN'T HIDE IF NOT FILL SHOW IN ARRIVAL NOTICE

**Recommendations to others considering GoFreight:**

east to use and good serices

**What problems is GoFreight solving and how is that benefiting you?**

ACCOUNTING PART, CUSTOMER SERVICE VERY PROFESSIONAL AND HELPFUL.

**Official Response from Julia Lin:**

> Thank you for your comment and the positive feedback - yes the bespoke experience while creating shipments and the intuitive interface are exactly what GoFreight wants to bring to our customers in aim to increase productivity. I am also glad to hear that you are satisfied with our supports - we are always here to help! Please feel free to contact our Account Manager Patty patty.yang@gofreight.co if you would like to share more in regards to the arrival notice. 

  ### 37. Excellent Application and Tracking Options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2021

**What do you like best about GoFreight?**

The Tracking option helps me check shipments anywhere and they're latest location

**What do you dislike about GoFreight?**

I cannot disable fields that I don't need

**Recommendations to others considering GoFreight:**

Use it and fill of the required information

**What problems is GoFreight solving and how is that benefiting you?**

Tracking and processing payments

  ### 38. Pretty cool software saves and manages your shipments. Customer service is awaresome.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about GoFreight?**

We want to recommend searching and shipment management.

**What do you dislike about GoFreight?**

If they can develop more warehouse functions, that will be more helpful.

**What problems is GoFreight solving and how is that benefiting you?**

Due to COVID-19 and more branches we set, we need online working software with each other.
Also, we need professional forwarder software to solve our shipment management. It fits all our requirements.

**Official Response from Julia Lin:**

> So glad to hear that GoFreight FMS helped with team collaboration and boosted business efficiency especially during COVID. We also super appreciated your feedback on warehouse function as this is a relatively recent extension of GoFreight fleet. Please don’t hesitate to reach out to our Account Manager Patty patty.yang@gofreight.co if you have more ideas to share. 

  ### 39. a good software system of forwarder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about GoFreight?**

User-friendly, simple to navigate, and easy-to-use.

**What do you dislike about GoFreight?**

Looking forward to more features in the future

**What problems is GoFreight solving and how is that benefiting you?**

Gain shipment visibility which prevents us from paying unnecessary demurrage fees

**Official Response from Julia Lin:**

> Thanks for the 5-star review! We are glad that you leverage GoFreight Tracking well. And yes, we are constantly developing new features as always and cannot wait to share more with you. Stay tuned and let us know if you have ideas to share! 

  ### 40. Ocean Import Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2019

**What do you like best about GoFreight?**

The System are user friendly, convenience (Cloud based). Dashboard will remind each OP what is pending or missing. No overlap date need to input again and again. Date Security level, CS Support. Also Software will keep improving and provide better feature.
As a Manager, I can see Operation able to handle at least 30-50% of the volume per month comparing with other software provider with a better service level to customers. 

**What do you dislike about GoFreight?**

The system not able to customize the date that I want to show yet. 

**Recommendations to others considering GoFreight:**

Price (Setup and monthly fee) and Data base could be the most consideration for switching. 
GoFreight able to transfer most current software provider data base into Gofreight. 
Time = Money, Gofreight can reduce the overtime and efficient at the same time. 

**What problems is GoFreight solving and how is that benefiting you?**

ISF feature, Gofreight can copy the ISF info. to our import date. So Operation does not need to input the same info. again. The more time we save the better service we can provide. 

  ### 41. Excellent system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2019

**What do you like best about GoFreight?**

User friendly, accounting and operating system are combined. Makes our work much more efficient. 

**What do you dislike about GoFreight?**

Nothing so far. We are happy with the system.

**What problems is GoFreight solving and how is that benefiting you?**

easier to use, makes work more efficient

  ### 42. very good system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2019

**What do you like best about GoFreight?**

fast and easy to use.  the color is very comfortable and won't hurt my eyes

**What do you dislike about GoFreight?**

can not link with custom, can not track custom clearance status. 

**Recommendations to others considering GoFreight:**

go switch to GoFreight, this is the best system I have used .

**What problems is GoFreight solving and how is that benefiting you?**

after use gofreight, we can handle more files everyday since the system is very helpful and fast. 


## GoFreight Discussions
  - [What is GoFreight used for?](https://www.g2.com/discussions/what-is-gofreight-used-for)

- [View GoFreight pricing details and edition comparison](https://www.g2.com/products/gofreight/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-06-27+10%3A03%3A40+-0500&secure%5Bsession_id%5D=ab691c61-aa71-45c8-808b-bb86837b6ef1&secure%5Btoken%5D=839439a31afd78d85d6eb17f8214a8462b6cc32aecb9e614162ad33b088c8372&format=llm_user)

## GoFreight Features
**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Customer Portal
- Quotes
- Documents

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