# CargoWise vs GoFreight Comparison

---
## Frequently Asked Questions

### What is the difference between CargoWise vs GoFreight?

GoFreight stands out for its higher user satisfaction, easier setup, and stronger support compared to CargoWise, which is favored for its robust feature set and centralization.

| [CargoWise](https://www.g2.com/products/wisetech-global-cargowise/reviews) | [GoFreight](https://www.g2.com/products/gofreight/reviews) |
| --- | --- |
| 4.3/5 (35 reviews) | 4.8/5 (92 reviews) |
| Enterprise | Small-Business |
| 6.4 | 9.6 |
| 7.8 | 9.5 |
| Centralization | Ease of Use |



### How do the pricing models of CargoWise and GoFreight compare?

GoFreight is rated as the stronger value, with higher satisfaction on price and cost-related dimensions.

- **CargoWise:** Reviewers frequently mention that CargoWise is expensive and cite the high cost as a trade-off for its comprehensive features.
- **GoFreight:** Reviewers highlight GoFreight's value for small businesses, noting its ability to keep operating costs minimal and its strong AP/AR functions as cost-saving advantages.



### What are the best alternatives to CargoWise and GoFreight?

The top three alternatives to CargoWise and GoFreight are Magaya Supply Chain, Descartes MacroPoint, and SAP Integrated Business Planning.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CargoWise](https://www.g2.com/products/wisetech-global-cargowise/reviews) | 4.3/5 (35 reviews) | Enterprise | Reviewers cite high cost as a trade-off for robust features | Centralization |
| [GoFreight](https://www.g2.com/products/gofreight/reviews) | 4.8/5 (92 reviews) | Small-Business | Reviewers highlight value for small businesses and cost savings | Ease of Use |
| [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) | 4.4/5 (306 reviews) | Small-Business | — | Automation and workflow efficiency |
| [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) | 4.7/5 (893 reviews) | Mid-Market | — | Real-time visibility and tracking |
| [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) | 4.3/5 (299 reviews) | Enterprise | — | Comprehensive planning capabilities |



### Which Freight Management features should I prioritize when comparing CargoWise and GoFreight?

Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, Documents, and Feature Set when comparing CargoWise and GoFreight.

- **Ease of Use:** CargoWise 8.5, GoFreight 9.5; GoFreight is frequently praised for its user-friendly interface (4 all-time mentions).
- **Ease of Setup:** CargoWise 6.4, GoFreight 9.6; GoFreight is consistently cited for easy setup and onboarding.
- **Quality of Support:** CargoWise 7.8, GoFreight 9.5; GoFreight receives strong support sentiment in recent reviews.
- **Documents:** Both products are frequently mentioned for document management, with reviewers highlighting document centralization and ease of access.
- **Feature Set:** CargoWise is noted for its robust and comprehensive platform (2 all-time mentions), while GoFreight is praised for real-time tracking and automation features.



### What are the pros and cons of CargoWise vs GoFreight?

CargoWise's headline strength is its robust, centralized feature set, while GoFreight excels in ease of use and customer support.

- **CargoWise strengths:** Centralization (1 all-time mention), comprehensive platform (1), efficiency (3), data management (2), ease of use (3).
- **CargoWise trade-offs:** Complex usability (3), steep learning curve (3), difficult setup (2), not user-friendly (2), expensive (1), integration challenges (1).
- **GoFreight strengths:** Ease of use (4), user interface (2), customer support (1), easy setup (1), real-time tracking (1), helpful integrations (1).
- **GoFreight trade-offs:** Feature issues (1), limited customization (1), missing features (1), slow speed (1).



### Is CargoWise or GoFreight better for small businesses?

GoFreight is the better fit for small businesses, with the largest reviewer segment and strong small-business sentiment.

- **CargoWise:** Largest segment is Enterprise; reviewers note the platform's complexity and higher cost as trade-offs for smaller organizations.
- **GoFreight:** Largest segment is Small-Business; reviewers consistently highlight ease of use, cost savings, and suitability for small business operations.



### Which Freight Management platform has better integrations?

GoFreight is favored for integrations, with reviewers highlighting its helpful integrations and automation features.

- **CargoWise:** Reviewers mention EDI, FTP, and SFTP server integrations for shipment data, with positive sentiment around automation and data management.
- **GoFreight:** Reviewers cite EDI and carrier/terminal integrations, emphasizing real-time tracking and automation as key benefits.



### How do CargoWise and GoFreight compare on customer support?

GoFreight outperforms CargoWise on Quality of Support by a material margin, with a 1.7-point higher score (9.5 vs 7.8).

- **CargoWise:** Reviewers describe support as adequate but note slow ticket response times and a lack of direct phone support.
- **GoFreight:** Reviewers consistently praise customer support for being responsive, professional, and helpful, with many citing immediate resolution of issues.



### Which is easier to implement, CargoWise or GoFreight?

GoFreight is significantly easier to implement, with a 3.2-point higher Ease of Setup score (9.6 vs 6.4).

- **CargoWise:** Reviewers frequently mention a steep learning curve, complex setup, and the need for third-party implementation partners.
- **GoFreight:** Reviewers highlight easy onboarding, user-friendly setup, and rapid adoption, especially for small businesses.



### Which product has better Documents?

Both CargoWise and GoFreight are highly rated for Documents, with reviewers citing strong document management and accessibility features.

- **CargoWise:** Reviewers highlight document centralization, eDocs, and easy access to shipment documents as key strengths.
- **GoFreight:** Reviewers praise the ability to generate, store, and share documents efficiently, with frequent mentions of cloud-based document access and customer portals.



| | CargoWise | GoFreight | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 35 | 92 | 
| **Largest Market Segment** | Enterprise (37.5% of reviews) | Small-Business (84.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### CargoWise

Pros:
- Ease of Use (3 reviews)
- Efficiency (3 reviews)

Cons:
- Complex Usability (3 reviews)
- Learning Curve (3 reviews)

### GoFreight

Pros:
- Ease of Use (4 reviews)
- Features (2 reviews)

Cons:
- Feature Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | CargoWise | GoFreight | 
|---|---|---|
  | **Meets Requirements** | 8.6 (21 reviews) | 9.1 (65 reviews) | 
  | **Ease of Use** | 8.5 (22 reviews) | 9.5 (65 reviews) | 
  | **Ease of Setup** | 6.4 (6 reviews) | 9.6 (18 reviews) | 
  | **Ease of Admin** | Not enough data | 9.6 (16 reviews) | 
  | **Quality of Support** | 7.8 (23 reviews) | 9.5 (65 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.7 (17 reviews) | 
  | **Product Direction (% positive)** | 9.5 (23 reviews) | 10.0 (61 reviews) | 

---
## Pricing

### CargoWise

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### GoFreight

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Supply Chain Planning

| Product | Score | Reviews |
|---|---|---|
| **CargoWise** | N/A | N/A |
| **GoFreight** | N/A | N/A |

#### Analytics

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Demand Forecasting** | Not enough data | Not enough data | 
| **Asset Tracking - Supply Chain Planning** | Not enough data | Not enough data | 
| **Data Collection - Supply Chain Planning** | Not enough data | Not enough data | 
| **Business Reporting - Supply Chain Planning** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Warehouse Management 

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Sales and Operations Planning - Supply Chain Planning** | Not enough data | Not enough data | 
| **Production Planning - Supply Chain Planning** | Not enough data | Not enough data | 
| **Workforce Management - Supply Chain Planning** | Not enough data | Not enough data | 
| **Process Automation - Supply Chain Planning** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Logistics Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Sourcing Management** | Not enough data | Not enough data | 
| **Import/Export Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Customer Database** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Order Fulfillment** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Bills of Material** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **EDI** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Freight Management

| Product | Score | Reviews |
|---|---|---|
| **CargoWise** | 8.4/10 | 17 |
| **GoFreight** | 8.7/10 | 64 |

#### Carrier Management

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Carrier Information** | 8.5 (14 reviews) | 8.5 (59 reviews) | 
| **Evaluation** | 7.9 (12 reviews) | 8.8 (58 reviews) | 
| **Performance** | 7.8 (12 reviews) | 9.1 (56 reviews) | 

#### Freight Modes

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Definitions** | 9.0 (14 reviews) | 8.9 (58 reviews) | 
| **Pricing** | 8.7 (14 reviews) | 8.1 (52 reviews) | 
| **Selection** | 8.5 (13 reviews) | 8.5 (56 reviews) | 
| **Route Optimization** | Not enough data | Not enough data | 

#### Customer Management

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Customer Portal** | 7.2 (12 reviews) | 8.8 (58 reviews) | 
| **Quotes** | 8.7 (14 reviews) | 8.4 (54 reviews) | 
| **Documents** | 9.1 (16 reviews) | 9.2 (60 reviews) | 

#### Additional Functionality

| Feature | CargoWise | GoFreight | 
|---|---|---|
| **Local Forwarders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **EDI** | Not enough data | Not enough data | 
| **Shipping Labels** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Waybills** | Not enough data | Not enough data | 
| **LTL/Shared Truckload** | Not enough data | Not enough data | 
| **For Freight Operations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **International Forwarders** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Shipment Tracking** | Not enough data | Not enough data | 
| **3PL Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Fleet Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Truckload Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Import/Export Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Freight Management Software](https://www.g2.com/categories/freight-management)

**Unique to CargoWise (2):** [Supply Chain Planning Software](https://www.g2.com/categories/supply-chain-planning), [Supply Chain Suites](https://www.g2.com/categories/supply-chain-suites)



---
## Reviewer Demographics

### By Company Size

| Segment | CargoWise | GoFreight | 
|---|---|---|
| **Small-Business** | 28.1% | 84.1% | 
| **Mid-Market** | 34.4% | 15.9% | 
| **Enterprise** | 37.5% | 0% | 

### By Industry

#### CargoWise

- **Logistics and Supply Chain:** 59.4%
- **Transportation/Trucking/Railroad:** 15.6%
- **Package/Freight Delivery:** 12.5%
- **Packaging and Containers:** 3.1%
- **Maritime:** 3.1%
- **Import and Export:** 3.1%
- **Accounting:** 3.1%

#### GoFreight

- **Logistics and Supply Chain:** 62.5%
- **Package/Freight Delivery:** 13.6%
- **Import and Export:** 11.4%
- **Transportation/Trucking/Railroad:** 6.8%
- **Accounting:** 3.4%
- **Alternative Dispute Resolution:** 2.3%

---
## Alternatives

### Alternatives to CargoWise

- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (309 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (897 reviews)
- [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) — 4.3/5 stars (299 reviews)
- [Oracle Supply Chain Management (SCM) Cloud](https://www.g2.com/products/oracle-oracle-supply-chain-management-scm-cloud/reviews) — 4.0/5 stars (88 reviews)
- [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) — 4.6/5 stars (431 reviews)
- [Anaplan](https://www.g2.com/products/anaplan/reviews) — 4.6/5 stars (475 reviews)
- [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) — 4.0/5 stars (413 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews)
- [Board](https://www.g2.com/products/board/reviews) — 4.4/5 stars (322 reviews)
- [IBM Planning Analytics](https://www.g2.com/products/ibm-planning-analytics/reviews) — 4.4/5 stars (264 reviews)

### Alternatives to GoFreight

- [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) — 4.4/5 stars (309 reviews)
- [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) — 4.7/5 stars (897 reviews)
- [Freightview](https://www.g2.com/products/freightview/reviews) — 4.7/5 stars (195 reviews)
- [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) — 4.0/5 stars (413 reviews)
- [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) — 4.6/5 stars (431 reviews)
- [Logitude](https://www.g2.com/products/logitudeworld-logitude/reviews) — 4.6/5 stars (94 reviews)
- [GoComet](https://www.g2.com/products/gocomet/reviews) — 4.9/5 stars (242 reviews)
- [Fresa Gold](https://www.g2.com/products/fresa-gold/reviews) — 4.8/5 stars (206 reviews)
- [Cargobase](https://www.g2.com/products/cargobase/reviews) — 4.4/5 stars (176 reviews)
- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)

---
## Top Discussions

### CargoWise

- Title: [How do i reach them ?](https://www.g2.com/discussions/12108-how-do-i-reach-them) — 1 comment, 1 upvote
  > **Top comment:** "Hi Zedyshea! Great question! You can call their African support line here: +27 (0) 86 126 7911. I hope that helps! Good luck! "

### GoFreight

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/wisetech-global-cargowise-vs-gofreight)