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GoFreight Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of GoFreight, enabling seamless shipment processing and navigation. (4 mentions)
Users value the user-friendly interface and advanced AI features that enhance convenience and streamline navigation. (2 mentions)
Users appreciate the user-friendly interface of GoFreight, making shipment processing intuitive and efficient. (2 mentions)
Users value the attentive customer support of GoFreight, enhancing their confidence in the platform's capabilities. (1 mentions)
Users value the customization options in GoFreight, noting its flexibility and user-friendly interface for future expansion. (1 mentions)
Users note feature issues in GoFreight, seeking better functionality, visibility, and flexibility across transportation modes. (1 mentions)
Users feel the limited customization hampers functionality for various transport modes and specific shipment needs. (1 mentions)
Users find that GoFreight lacks critical features for various transport modes and shipment management flexibility. (1 mentions)
Users experience slow speed during heavy internet use, impacting work efficiency and overall experience with GoFreight. (1 mentions)

Top Pros or Advantages of GoFreight

Top Cons or Disadvantages of GoFreight

GoFreight Reviews (92)

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GoFreight Reviews (92)

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4.8
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Jerry L.
JL
Jerry L.
Operation Director
Small-Business (50 or fewer emp.)
"Efficient Shipment Processing with Intuitive Web Platform"
5/5
What do you like best about GoFreight?

The user interface and web based platform makes it really easy to process shipments anywhere. It is actually an evolvement of the traditional excel sheet to digital platform. the auto track and trace also makes the daily tracing work very easy, because it almost eliminates all the pre-tracking that we have to do until the container discharges from the vessel. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

From operation stand point, there is minimal complaints. But from management role perspective, there could be some improvements on authorizations and possibly even more functional segregations. Review collected by and hosted on G2.com.

LYAH L.
LL
LYAH L.
Sr. Supply Chain Analyst
Small-Business (50 or fewer emp.)
"Very convenient, simple to use"
5/5
What do you like best about GoFreight?

1) Very convenient, I can use it on my laptop, I can work at any location that has internet

pros & cons

2) Very simple to use, I can easily find the functions on the home page. And they updated the functions several times to make it faster and easier to use year after year Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

Since it's a website, it's very dependent on the speed of the internet.

Sometimes, when our company's internet is slow, it takes about 3-5 seconds to the next page.

To be honest, this is the company internet problem, but it will affect the work efficiency.

I am not sure how many companies would be willing to upgrade their internet speed, it might be a small challenge to pursue the customer keeps using your product if this is a problem Review collected by and hosted on G2.com.

Keisuke A.
KA
Keisuke A.
VP of Sales & Marketing
Small-Business (50 or fewer emp.)
"Reliable freight platform with excellent service and future scalability"
4/5
What do you like best about GoFreight?

Easy to implement, user friendly interface, good and attentive customer support (I like the GoFreight people), flexibility, and it gives us confidence in future scalability and flexible expansion. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

- Works very well for ocean freight, but broader functionality can be improved for other transport modes, breakbulk, and special cargo.

- Shipment management would benefit from more flexibility and visibility, such as naming beyond file numbers (e.g., project names) and project-based linking of shipments.

- Quotation module could be enhanced with greater flexibility, statistical insights by service lane, and AI-based vendor - quote reading.

- Many smaller improvement points exist, but it can be burdensome to capture all of them through the request form. Review collected by and hosted on G2.com.

ELIAS  K.
EK
ELIAS K.
OPERATION/IT & INFORMATION MANAGER
Mid-Market (51-1000 emp.)
"User-Friendly Platform with Advanced AI Integration"
5/5
What do you like best about GoFreight?

The platform is user-friendly and offers advanced features that are integrated with AI. I find it easy to navigate, and the AI capabilities enhance the overall experience. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

I can't think of any drawbacks. Even the customer service is efficiently streamlined. Review collected by and hosted on G2.com.

GM
Garret N. M.
Small-Business (50 or fewer emp.)
"GoFreight applications used"
5/5
What do you like best about GoFreight?

As my chair does both accounting procedures and logistics input, Go Freight allows me to not have to leave another computer program to either operation. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

What I dislike is with this program is that when doing data on a shipment with multiple entry lines for each AMS#'s specific quantity and weight. The resulting Delivery Order lists the container # and seal # on the very bottom of the page. Review collected by and hosted on G2.com.

AB
Alexis B.
Small-Business (50 or fewer emp.)
"Go Freight - Easy to Use, Nice Interface"
4.5/5
What do you like best about GoFreight?

As someone who has used company specific freight management softwares, and Cargowise 1 before GF, I really like how clear and user friendly the graphic user interface is. It's very nice to look at and easy to navigate and customize. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

The only thing I dislike about GF is that you cannot see all of your shipments in one place. It is always split out by AI, OI, AE, OR, MS, TK, and no option to view all together. Review collected by and hosted on G2.com.

ML
Mindy L.
Specialist
Small-Business (50 or fewer emp.)
"GoFreight is friendly for Logistics company users"
4/5
What do you like best about GoFreight?

The system is very easy to use, it has clear platform with different tabs for different data input. I also like how the system will remind you when you type in the wrong contrainer number or duplicate MBL. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

Sometimes I would use the copy function on previous shipment to input new shipment info, but the copy function is not as useful as some data won't show up under the invoice section even if I manually update the shipment info. Review collected by and hosted on G2.com.

NZ
Nicole Z.
Import Customer Service
Small-Business (50 or fewer emp.)
"Very useful and easy to operate for OPs"
4.5/5
What do you like best about GoFreight?

The colors, definitions and comfortable view windows. Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

Sometimes Last Free Day Information is not updated. More colors should be added to tell remark differences. Review collected by and hosted on G2.com.

Verified User in Import and Export
UI
Verified User in Import and Export
Small-Business (50 or fewer emp.)
"Full-featured, clear interface"
5/5
What do you like best about GoFreight?

Gofreight is a program based on web application design, so no matter where you are, you can log in to your account wherever you only have the Internet and a computer Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

It would be perfect if it had live chat to help Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"easy to learn. easy to use."
4.5/5
What do you like best about GoFreight?

Can generate reports by itself according to work needs Regularly update the system Review collected by and hosted on G2.com.

What do you dislike about GoFreight?

Regularly update the system without examine. every update always with some bug. Review collected by and hosted on G2.com.