GoCSM Pricing Overview

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Free Trial

Premium

Free Trial

700 Users Per Month

Pro

Free Trial

300 Users Per Month

Core

Free Trial

100 Users Per Month

GoCSM’s pricing model is designed for SaaS agencies using HighLevel who need to track customer health, engagement, and retention across multiple accounts.
Our plans are based on the number of users you want to track — all features are included in every tier. This keeps pricing predictable and scalable as your agency grows.

Starter Plan: For small teams or agencies with up to 100 users

Freelancer Plan: Mid-size agencies tracking up to 300 users

Pro Plan: For agencies managing up to 700+ users

We offer custom plans for larger agencies. No feature gating. No hidden fees. Just full access and real-time visibility into your customer success metrics.

Designed to outperform generic CRM plugins, GoCSM gives HighLevel users purpose-built tools without the complexity or cost of traditional CSM platforms.

GoCSM has 3 pricing editions, from a free trial to a free trial. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for GoCSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase GoCSM must be conducted with the seller.

Pricing information was last updated on June 23, 2025

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GoCSM Alternatives Pricing

The following is a quick overview of editions offered by other Proactive Customer Retention Software

TeamSupport Chat Support	$29.001 agent / month	For better conversational experiences Omni-Channel Conversation Management Advanced Routing Custom Branded Experiences Conversation Collaboration AI Assist (add-on)
Qualtrics Customer Experience Frontline Care	Contact Us	Best for customer experience and contact center leaders who want to retain and upsell more customers Contact Center Analytics Quality Management and Compliance (add-on) Real-Time Agent Productivity (add-on)
EverAfter ENTERPRISE	Contact Us	Ideal for businesses with large customer-base or unique business models who require enterprise-grade functionality Create personalized B2B customer interface to manage each account throughout its entire lifecycle. Optimize collaboration by integrating all customer-facing interactions into the hub Fully white label solution that can live inside your app Data governance Additional integrations Single sign on Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various GoCSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.