Gluu Reviews & Product Details

Overall, Gluu is a user-friendly platform with a well-defined set of features.

What truly sets Gluu apart and makes it a worthwhile investment are its task management and case flow capabilities, which turns the passive process maps into valuable tools to carry out real work.

More advanced features includes API integrations (SharePoint, Power BI, for instance) which gives plenty opportunities to fit Gluu into the existing IT landscape.

While still in beta stage, the Gluu AI Assistance has proved to be a great help, especially in generating step-by-step guides for each of the process activities, and I look forward to benefit from its continued development.

The engagement from the Gluu support team is great, both in terms of solving bugs and taking input for future features and improvements. Review collected by and hosted on G2.com.

I found the initial setup and administration of user rights difficult, and figuring out the ideal content structure and level of detail took some trial and error. Buttons for navigation and menu layout are not consistently implemented across the various pages, which can cause some confusion in the beginning. Furthermore, the tool for creating process maps lacks basic snap-to-grid functionality in certain situations (compared to Microsoft Visio, for instance), which makes it harder to ensure a consistent, uniform layout across the process maps made by multiple persons. Review collected by and hosted on G2.com.

Gluu has revitalized the critical process design and engineering space with an intelligent platform that pulls together visualization, documentation, automation, and data engineering into one platform. The platform is reasonably priced at scale for all organizations. Review collected by and hosted on G2.com.

The tool’s innovative design takes a few extra clicks (time and effort) to orient to the process-centric perspective. Review collected by and hosted on G2.com.

Easy to use and continuously enhanced. Great user support Review collected by and hosted on G2.com.

Minor issues in drawing functionality, but this has also improved in recent updates Review collected by and hosted on G2.com.

Make it simple or make it complex, Gluu can do both. It is the perfect starter tool for small to mid size companies with little or no control of processes to help draw the overview and build the manual for how to work.

Good user and role control with build in version and comment functionality that assist to release processes to the right staff. Review collected by and hosted on G2.com.

Everyone must have a license to view processes, even though they only need to check one process a year, that is a barrier for managers to see the value for all users to have a license.

It's hard to get the overview when you are a new user coming into a complex forest of processes.

If you are not careful and control the users, you can easily make double or overlapping processes. Review collected by and hosted on G2.com.

It is very intuitive and easy to learn. The Gluu team helps with the introduction to learn the methodology. This has significantly improved the integration.

You can easily start and thus already benefit from initial successes. Subsequently, you can advance it much further, e.g., with tasks and thus guide users even more.

It is being further developed a lot and new options are being added.

We receive support within a short time.

The price/performance ratio is very good.

Practically all departments use it daily. Review collected by and hosted on G2.com.

Is only available online. It is being further developed a lot and new options are being added. Review collected by and hosted on G2.com.

It got just the right mix of function and features. It adds value for all users including the day-to-day users of the receptive processes. Very easy to get started. Review collected by and hosted on G2.com.

Limited possibilities in the drawing tool Review collected by and hosted on G2.com.

Gluu has great visuals and is indeed user friendly. It is intuitive and guarantees raising awareness and acceptance of process management with the company. Customer service is truly exceptional, thank you Louise. Review collected by and hosted on G2.com.

Up to now language settings are limited. Gluu provides Danish and Greenlandic (as Danish company) and additionally offers English and German. While the most important language for us - English and German - are available, additional languages would be desirable. Review collected by and hosted on G2.com.

It is very intuitive and has a nice structure to it. The navigation is made super simple with a well-constructed process hierarchy. Regarding the process hierarchy, Gluu offers a lot of different options when it comes to customization of view. This ensures that your end-users/everyday-users can easily navigate to the processes and work instructions that are of relevance to them. When used every day, you quickly understand the value of documenting your processes. As for our specific case, process documentation in Gluu has helped us a lot during the implementation of a new ERP system. Review collected by and hosted on G2.com.

Not much. The Gluu team is good at keeping in contact and has helped us a lot if we have met any issues. Review collected by and hosted on G2.com.

One of Gluu's standout features is its holistic approach to process management. By integrating process mapping, task execution, and continuous improvement within a single platform, it ensures that employees have access to all necessary resources to perform their duties effectively.

This makes Gluu a system employees like to use and can see the meaning in using. Among other things, the ability to give easy improvement feedback to process owners. Review collected by and hosted on G2.com.

As with any software that integrates multiple functions, there may be a learning curve for employees to fully utilize all features effectively. However, Gluu provides support through online training and workshops to assist with the implementation process.

Overall, Gluu presents a robust solution for organizations seeking to streamline their business processes and enhance operational efficiency. Review collected by and hosted on G2.com.

The system is very flexible, especially the drawing utilities. I used it every day, and we have made it our primary Quality Management System It is easy to use, but like every system you have to understand the basics and the features in GLUU. I don't give 10/10 because of minor things as described in the dislike box, but I will recommend GLUU :) Review collected by and hosted on G2.com.

The system is "general" and created to satisfy all users. Some of the functions are not necessary for my company, and I sometimes miss minor changes. But the tech-team at GLUU are flexible and do their best to meet the needs and answer the questions in the process. Review collected by and hosted on G2.com.