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 ![Gluu](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6d18b1502363618cd950fc40774748be/gluu-gluu.png "Gluu")
](/products/gluu-gluu/reviews)

# Gluu Discussions

Gluu is a process operations platform that turns how you design work into how teams actually run it - and gives your AI a governed foundation to build on. Map end-to-end, cross-functional processes (including BPMN 2.0) with roles, controls and SOPs, and publish them to web, iOS and Android. Turn those flows into daily execution with scheduled checklists, recurring tasks and case workflows - each with owners, due dates, approvals and required evidence. Frontline staff get the right task, instruction and form at the right moment; managers see progress, handoffs and bottlenecks in real time. Capture what is in people's heads at the source with no-code forms; automate reminders and scheduled reports; keep versioned documents, clear ownership and a complete activity trail. Log issues, incidents and CAPAs in context, link risks and controls, and show that standard work was followed - every time. Gluu covers cross-functional ways of working, not single-user task automation. That same governed process layer is what AI agents need to act on the right work. Gluu structures your ways of working as a process graph, made available to AI through retrieval (RAG) and an MCP server, and surfaced where people already work in Microsoft 365, with telemetry on what actually happens. The result is a shared, current source of truth that both people and agents can follow, so automation encodes agreed practice rather than amplifying inconsistency. Gluu closes the gap between static process documents and daily execution, creating one place for standard work that is easy to follow, maintain and improve, reducing IT backlog and change friction. Typical outcomes: faster onboarding, fewer errors, consistent compliance and clearer accountability across sites. "Gluu lets us see if tasks haven't been done and if work is not flowing - in the entire value chain." - Hans Jørgen Ebbesen, CEO, CJ A/S "Covers ISO 9001 and ISO 27001 requirements." - Meindert V., CEO "Innovative and user-friendly application for business process management." - Fabian L., CEO

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