---
title: Glow Reviews
meta_title: 'Glow Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 47 reviews by the users' company size, role or industry to
  find out how Glow works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 47
  scale: '5'
date_modified: '2026-07-20'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---

# Glow Reviews
**Vendor:** Glow  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 47
## About Glow
Hi. We’re Glow. Researchers of all capabilities use Glow to run market research surveys with real people around the world. Our mission is to reduce the risk in decision making by democratising access to market research on our easy to use research platform. Glow's advanced survey software captures quality human responses to power better products, services and experiences. The Glow platform makes it easy to create, share and deploy rich surveys to over 130m people in 90+ countries around the world, leading to better brands, products, services and experiences. The platform has a simple end to end survey workflow that accelerates data capture, analysis and the sharing of insights in branded data dashboards - both inside and outside your private, secure account. Glow's great for professionals running their own research projects (DIY), we've also got research experts on hand who can help quickly prepare surveys, source and capture quality responses, and let you know when it's ready to access. Brands that want customised brand health tracking use Glow to capture key marketing metrics over time. Other uses include testing creative, advertising, and product innovations - and segmenting target markets to maximise ROI.



## Glow Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Glow, which delivers intuitive and dependable functionality without overwhelming complexity. (12 reviews)
- Users love Glow's **intuitive design** , making it effortless to use while delivering effective results for learning and productivity. (7 reviews)
- Users value the **effortless usability** of Glow, appreciating its intuitive design and reliable results for daily tasks. (6 reviews)
- Users love the **effortless usability** of Glow, appreciating its intuitive design and reliable results for productivity. (6 reviews)
- Users enjoy the **easy setup** of Glow, enabling quick and hassle-free initiation of their learning and productivity journey. (5 reviews)
- Setup Ease (5 reviews)
- Feedback Management (4 reviews)
- User Interface (4 reviews)
- Users value the **responsive customer support** of Glow, highlighting quick resolutions and effective live chat assistance. (3 reviews)
- Features (3 reviews)

**What users dislike:**

- Users find the **limited customization options** of Glow restrictive, wishing for more flexibility to suit their needs. (3 reviews)
- Users feel Glow is **too expensive** and should offer a more affordable pricing option. (2 reviews)
- Users feel that more **insufficient training** hampers their confidence and ability to fully utilize Glow's features. (2 reviews)
- Users find a **lack of clarity** in Glow's features, making it hard for new users to navigate effectively. (2 reviews)
- Users find the **learning curve steep** , with features lacking clarity and occasional slowdowns detracting from the experience. (2 reviews)
- Limited Data Analysis (2 reviews)
- Limited Flexibility (2 reviews)
- Users face **poor customer support** , experiencing slow response times that hinder timely assistance with their queries. (2 reviews)
- Users note the **poor reporting** capabilities, which require additional surveys for deeper insights, disrupting the experience. (2 reviews)
- Users experience **slow performance** with Glow, as loading times and glitches occasionally interrupt their workflow. (2 reviews)



- [View Glow pricing details and edition comparison](https://www.g2.com/products/glow/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-22+11%3A40%3A34+-0500&secure%5Bsession_id%5D=d7c726b0-8b95-460a-9abc-e4d1477268e5&secure%5Btoken%5D=90fba7d0f68e56fa0e5cb04ca5f8571f7fcc67d8afeab44b9cc4367252937d93&format=llm_user)

## Glow Features
**User Response Methods**
- Survey
- Video Snippets
- Video Interview
- Photo Submission
- Text/Notes

**Data collection**
- Custom Research Sources

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Participant Selection**
- In-Store
- Recruitment Pool

**Segment Trending**
- Benchmarks

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Insights**
- Analytics
- Collaboration
- Sorting

**Analysis**
- Custom Dashboards
- Reports
- Integrations

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Platform**
- Search
- User, Role, And Access Management
- Mobile User Support
- Collaboration
- Compliance

**Generative AI**
- AI Text Summarization

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Market Intelligence**
- Cross-system Integration
- Proactive Assistance

## Top Glow Alternatives
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews)
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,311 reviews)
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