GlobalSuite Reviews & Product Details

I like the simplicity of GlobalSuite and how everything can be unified. Linking risk and controls to the assets makes it easier to manage them during any audit project. The associations between risk, procedures, and assets work really well because they make it easier for me to manage the risks associated with the assets, along with the procedures that would be carried out on that asset, in an easy and quick way. Review collected by and hosted on G2.com.

I think the interface needs to be modernized because the boxy design needs to be addressed in future major updates. Also, the initial setup procedure is an issue. I believe I shouldn't have to pay more for the auto-update feature. Review collected by and hosted on G2.com.

I like that GlobalSuite is friendly and intuitive, which makes it easy to use. Additionally, I appreciate its constant updates. I especially value the operational risk module and the ability to create matrices, as they are essential tools for my work as an Operational Risk Analyst. It is also noteworthy how the tool is valued in my office. Review collected by and hosted on G2.com.

Sometimes the mitigating controls do not impact the residual value, and on the home screen, the tab that appears and disappears when you hover the mouse is very annoying. Review collected by and hosted on G2.com.

I like the versatility of GlobalSuite and the support team behind it, which always makes it easy for us to fine-tune the features according to our needs. The support team has been an indispensable travel companion to fully develop the tool's capabilities in our case, allowing us to modify forms and adapt them to our peculiarities as a client. In this regard, our experience with them has always been 10/10. Review collected by and hosted on G2.com.

With the recent update to the Quantum version of GlobalSuite, we have noticed a significant deterioration in the loading times of the forms. Now, working with the forms and other functions requires a bit more patience, we trust it will be resolved soon. Review collected by and hosted on G2.com.

It is a GRC platform with a multitude of functionalities, which allows it to be very well adapted to business needs and adjusted to different requirements. Review collected by and hosted on G2.com.

I would improve the user experience and also rename some sections of the platform that, although they seem related, have different objectives, to make it clearer and easier to use. Review collected by and hosted on G2.com.

I like the ease of use and the visibility it offers over the information, as well as how configurable the tool is. The customer support team responds quickly and provides solutions. Review collected by and hosted on G2.com.

The learning curve can be a bit steep. At first, it may seem confusing and messy, but once you learn to set it up, everything becomes much simpler. Review collected by and hosted on G2.com.

Ease of use, implementation, customer support, organization, it covers all the necessary aspects to manage the bank's continuity, in organizations of any size. I highly value the possibility of having the information asset inventory and the dependency tree in one place, which makes it easier to visualize the connection between assets and their risk analysis. Review collected by and hosted on G2.com.

We don't use the ticket section much. Review collected by and hosted on G2.com.

Simple and focus on what matters. The platform is business oriented. It was created to facilitate the life to ERM on the assessment and reporting. It allows the ERM and GRC teams to focus on the relevant aspects of their job and provide value to their companies and stakeholders. The administration features are simple, but enough robust to be by-default compliant with security and privacy requirements. I implemented it in a large company (more than 30k employees accros the World) 2 months with the support of GlobalSuite consultants. Review collected by and hosted on G2.com.

Surveys are useful, but complex to configure and don't create noise. Review collected by and hosted on G2.com.

It is very useful for recording all the activities carried out by the security office (incidents, training, ISMS actions, etc.). The functionality to load tickets of any type speeds up and makes their registration more efficient. Review collected by and hosted on G2.com.

The functionality of indicators can be improved Review collected by and hosted on G2.com.

Document management and approvals in globalsuite Review collected by and hosted on G2.com.

It does not allow me to recover the information when it is deleted in a shared license. Review collected by and hosted on G2.com.

GlobalSuite is a very comprehensive platform for GRC (Governance, Risk, and Compliance) management. It allows the centralization of the administration of regulations, risks, audits, and action plans in a single tool, which makes it easier to have a more organized and coherent view of all these processes. Review collected by and hosted on G2.com.

GlobalSuite is a very powerful tool. However, precisely because it is such a comprehensive GRC platform, it may require time for configuration, training, and adaptation to fully harness its potential. Review collected by and hosted on G2.com.