GlobalSuite Reviews & Product Details

It is an interactive tool; its interface is very easy to use and it also has documentation that is very helpful for the user. Review collected by and hosted on G2.com.

In some modules, such as the ScoreCard, sometimes the formulas do not connect well with the system, which can cause errors or inconsistencies. Review collected by and hosted on G2.com.

I really like how GlobalSuite brings structure and consistency to risk management and compliance processes. It provides a centralized environment where risks, controls, and action plans can be managed in an organized way, making the process clearer for both operational teams and management. I also appreciate the flexibility of the risk management module, as it allows us to adapt the platform to the specific methodologies of our clients. Another thing I find valuable is the platform's ability to support clients in aligning their processes with international standards and regulatory requirements. Finally, the initial setup of GlobalSuite is generally straightforward, especially when a clear risk management methodology is already defined. Review collected by and hosted on G2.com.

One area where GlobalSuite could improve is in the user experience for new users. The amount of functionality available can feel overwhelming at the beginning for organizations implementing a GRC platform for the first time. Improving the onboarding experience or simplifying certain interfaces could help new users adopt the platform more quickly. Another aspect that could be enhanced is the flexibility and usability of reporting and dashboards. Some clients would benefit from more intuitive options for building customized reports or visualizations, especially when presenting risk information to senior management. Having more dynamic, user-friendly reporting features would make it easier to communicate risk exposure, control effectiveness, and action plan progress in a clearer and more visual way. Review collected by and hosted on G2.com.

Something I like about GlobalSuite is that there are some modules that can be customized. I use the ticket module for recording findings, which we link to audits and risk analysis. Review collected by and hosted on G2.com.

{"I have had some inconveniences using GlobalSuite.","I find it too slow.","I find that the main risk management and analysis modules are not very user-friendly and tend to be complex to use. I think they should be more simplified.","I try to extract information from GlobalSuite with its API, but on some occasions I have had problems.","I had a bad initial setup. The GlobalSuite staff were the ones who supported us in the initial setup."} Review collected by and hosted on G2.com.

I like GlobalSuite's comprehensive and integrated approach to GRC management, especially in risk management. It’s great how it centralizes risk, controls, assessment, action plans, and monitoring activities, which boosts visibility and consistency across organizations. The flexibility and configurability of GlobalSuite are also a huge plus. It allows us to adapt risk matrices, evaluation methodologies, workflows, and reporting to fit each client's needs, which is very important as each organization has its own way of managing risk. Another significant aspect is the ability to customize risk models and assessment methodologies, allowing us to reflect each client's specific risk evaluation processes directly. Review collected by and hosted on G2.com.

One aspect is the learning curve for new users. Because the platform offers many modules and configuration options, it can take some time for new users, especially those who are not familiar with GRC tools, to fully understand how to navigate the system and use all its capabilities effectively. Another area that could be improved is the user interface and overall usability in certain workflows. While the platform is powerful from a functional perspective, some processes could benefit from a more streamlined interface that reduces the number of steps required to perform common tasks such as updating risks, reviewing controls, or managing action plans. Review collected by and hosted on G2.com.

I like GlobalSuite's flexibility within its risk management modules, which helps organizations structure their risk processes in a clear and centralized way. The platform facilitates the full risk lifecycle, from identifying and assessing risks to managing controls and tracking mitigation actions. I appreciate the integration between different modules, which allows all governance, risk, and compliance information to be connected within the platform, improving traceability. The structured approach to workflows and task management makes it easier to assign responsibilities, follow up on mitigation actions, and ensure proper documentation and tracking. The integration of different elements of risk management in a single environment is valuable as it improves traceability and simplifies report generation and risk analysis. Additionally, the flexibility in configuration during the initial setup is a strong advantage, as it allows adaptation to each organization's specific needs. Review collected by and hosted on G2.com.

One area that could be improved is the learning curve for new users, since the platform is very comprehensive and may take some time to fully understand. Additionally, more flexibility in customizing reports and dashboards would be helpful for organizations with specific reporting needs. Review collected by and hosted on G2.com.

I like how GlobalSuite streamlines the entire risk management process in a single, organized platform. It makes assessments, monitoring, and reporting much more efficient, while providing clear dashboards and structured information that enhance both internal follow-up and client communication. The clear dashboards and structured information offer real-time visibility into each client's risk landscape, allowing us to quickly see risk levels, control effectiveness, and the status of action plans without having to manually compile data. Review collected by and hosted on G2.com.

Some configurations and customizations can feel complex and may require more time than expected. Additionally, some processes could be more intuitive to reduce the learning curve for new users. Specifically, setting up risk matrices, workflows, and customized reports can be complex and not very intuitive at first. Simplifying the setup process, reducing the number of steps for common tasks, and providing more guided configuration options would make the platform easier to use. Review collected by and hosted on G2.com.

GS is really fast and intuitive to access. Local team has been so kind to understand our needs and customize experience for us. Implementation team was so interested in creating a great experience for us. Review collected by and hosted on G2.com.

Up to now I haven't issues or screens that I dislike. Review collected by and hosted on G2.com.

I use it in my professional life to record activities where there is personal data processing, which we call RAT. It is a complete inventory where I can filter activities by any of the fields, and relate security incidents, data processors, and all the information with the registered activities. I like its traceability, its robustness, and that it is intuitive and easy to use. The initial setup was easy. Review collected by and hosted on G2.com.

{"I lack speed when loading screens.","It is slow and delays my work."} Review collected by and hosted on G2.com.

I really value the centralization of having everything in one place and the traceability to be able to do proper tracking. The initial setup was quite simple and intuitive, despite having a lot of information, as is usual in any initial setup. Review collected by and hosted on G2.com.

For me, the major area for improvement is being able to edit the documents directly on the platform, instead of having to download and upload them again. Review collected by and hosted on G2.com.

Integration of compliance regulations, the catalog of standards, and risks in an integrated and coherent manner. Review collected by and hosted on G2.com.

Although we have a document manager, we only use it for the base documents, as we handle the rest in parallel on SharePoint. Review collected by and hosted on G2.com.