Global Call Forwarding Reviews & Product Details

Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international phone calls from anywhere. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. We have thousands of customers across all industries globally. Some of our long-term customers include MoneyGram, SanDisk, Novartis, MongoDB, and Air Arabia. Our service is trusted by thousands of multinational organizations. The business phone numbers that we provide come loaded with free advanced features that you can easily manage through an online interface. We also offer dedicated account management and technical support 24/7. Try Global Call Forwarding free.

Seller

Global Call Forwarding

Discussions

Global Call Forwarding Community

Languages Supported

English, French, Spanish

Overview by

Luke Genoyer (Marketing @ Global Call Forwarding)

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Global Call Forwarding Media

Global Call Forwarding Demo - Control Panel / Dashboard

Online portal where customers can modify number settings in real-time.

Global Call Forwarding Demo - Control Panel / Dashboard #2

Online portal where customers can modify call routing rules in real-time.

Softphone that can be used to receive and make calls. The GCF Softphone App is available on Mac, Windows, Android, iOS, and Web Browsers.

Global Call Forwarding Demo - Knowledge Base

Knowledge Base / Support Center that customers can visit for tutorials on how to use the service and advanced service features.

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Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/1/2023

"Easy to use platform and efficient customer service"

5/5

What do you like best about Global Call Forwarding?

International phone numbers can be purchased in a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

There is no possibility to purchase numbers in Kyrgyzstan. Review collected by and hosted on G2.com.

Lori L.

Mid-Market (51-1000 emp.)

3/15/2023

"Great experience with this product and team!"

5/5

What do you like best about Global Call Forwarding?

Ease of signup and use - great support - affordable pricing. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

n/a - I had no problem at all with this service. Review collected by and hosted on G2.com.

What problems is Global Call Forwarding solving and how is that benefiting you?

I signed up to test SMS messages for a UK client from the US. Sadly the SMS marketing service provider would not send SMS to a virtual number so I had to cancel the service in the end, but my experience with this company (even cancellations!) was great: easy, convenient. I definitely appreciated the free trial as it would have been unfortunate to have to spend funds just to learn that it didn't work for me from the end (though NO fault of Global Call Forwarding). If I ever need an overseas number for another project, I would not hesitate to return to Global Call Forwarding. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

12/9/2022

"Reliable international calling for our business in APAC"

5/5

What do you like best about Global Call Forwarding?

They make it easy to set up international phone numbers in different APAC countries to expand our business to new markets. We can make international calls with our virtual numbers through a web browser. The sales and support is also super responsive. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

I don't have anything negative to say about our experience. The onboarding was smooth and it's been very easy to use. Though, it would be nice if they offered discounted plans. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

12/7/2022

"Good service for international business expansion"

5/5

What do you like best about Global Call Forwarding?

It's a good service for global business expansion. We're able to set up international phone numbers to receive calls from clients and prospects in target markets. We also use their outbound calling service to cold-call prospects in other countries while showing a local caller ID. It's fairly easy to use and affordable. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

No major downsides, though it would be nice if they offered discounts for multiple phone numbers. The softphone is decent but could have some improved features like auto-dialing and notes logging. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

6/16/2022

"Solid auto-attendant system and call recording feature."

5/5

What do you like best about Global Call Forwarding?

Really easy to use and fairly straightforward. I was able to configure the phone tree menu through their online portal. It was easy to figure out, but the support helped me out along the way. They also have a call recording feature which I need for my industry and an outbound VoIP service. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

No major issues, their online portal is pretty straightforward. Call transcription would be helpful. It would also be nice if they offered some sort of referral program. Review collected by and hosted on G2.com.

Gregory C.

Administrative Assistant

5/6/2022

"Reliable solution that was fast and easy to set up. Good customer service."

5/5

What do you like best about Global Call Forwarding?

Reliable service, easy to use, and fast customer support. Their phone tree feature works really well and the tech support team even helped me set it up for free. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

No cons - it's reliable for what I need it to do. It would be nice if the calls and voicemails were transcribed. Review collected by and hosted on G2.com.

Cristina L.

CEO Assistant

Mid-Market (51-1000 emp.)

4/28/2022

"Great Team, great service"

5/5

What do you like best about Global Call Forwarding?

The customer service and support works perfectly. They are always available to help you Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

Nothing, everything was perfect during the time we had the service Review collected by and hosted on G2.com.

cuteenglishteacher LLC Judith S.

Accent Modification Specialist

Small-Business (50 or fewer emp.)

3/30/2021

"Problem Solved!!! Thank you Global Call Forwarding!"

5/5

What do you like best about Global Call Forwarding?

I required a new phone number for my new business so that I would be able to make and receive calls from the U.S.A to the Asian market for my Online English language business. Global Call Forwarding worked with me and designed a simple, effective way to do this. Even though the first call received was a wrong number, I called the potential customer back that resides in Beijing, and it turned into a solid sale. The call was crisp and clear. We even practiced some new English phrases.

Thank you Global Call Fowarding Team and Nabill Idrisi. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

There is nothing that I do not like. This company is the best! Review collected by and hosted on G2.com.

What problems is Global Call Forwarding solving and how is that benefiting you?

I am solving many problems. Many global markets require a phone number; Global Call Forwarding helps design a complete path so that a phone call can be made and received quickly and professionally. I can add it to any local advertising in a specific market, and it works. The call is instantly forwarded to my phone, no matter where in the world I am. The Global Call Forwarding Group is friendly. Review collected by and hosted on G2.com.

Jorge J.

Co-Owner & CMO

Small-Business (50 or fewer emp.)

7/13/2021

"Above and beyond customer service by Miguel"

5/5

What do you like best about Global Call Forwarding?

Miguel went the extra mile to help us solve a problem that other provider couldn't solve. Diligent, kind, fast and super professional, everything that you want from the "other side of the line" when you are in trouble. Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

The other provider (which Miguel handeled very well) Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

7/16/2021

"Head and shoulders above the competition in customer support and customer service"

5/5

What do you like best about Global Call Forwarding?

Global Call Forwarding is always willing to work with us on new requests. If they don't have it, they will try to find a way to get it. Their customer focus is truly excellent! Review collected by and hosted on G2.com.

What do you dislike about Global Call Forwarding?

I have no complaints. We have always been happy with the service provided. Review collected by and hosted on G2.com.