G2 reviewers report that Quo excels in user satisfaction, boasting a significantly higher overall score compared to Global Call Forwarding. Users appreciate the quick implementation process, noting that "implementation was quick, and agents adopted it easily," which contributes to a smoother onboarding experience.
Users say that Quo's features, such as the ability to share one phone number among team members, enhance collaboration. Reviewers highlight the convenience of being able to review call logs and text messages at their own time, which adds to the overall usability of the platform.
According to verified reviews, Global Call Forwarding shines in its ease of setup, with users mentioning that "international phone numbers can be purchased in a few clicks." This simplicity is particularly beneficial for businesses looking to expand into new markets quickly.
Reviewers mention that while Global Call Forwarding offers great support and affordable pricing, Quo's customer service is frequently praised for its responsiveness. Users have noted that "customer service always responds on time whenever I have an inquiry," indicating a strong support system in place.
G2 reviewers highlight that both platforms cater well to small businesses, but Quo has a larger market presence with a higher percentage of reviews from small-business users. This suggests that Quo may be more tailored to the specific needs of smaller organizations.
Users report that while Global Call Forwarding provides a solid experience for setting up international calls, Quo's overall user experience is rated higher, with users enjoying the app and having "no issue whatsoever with my calls," indicating a more reliable day-to-day usability.
Global Call Forwarding offers a number of call forwarding features that you can set up to customize how calls are routed:
- Simultaneous ring
-...Read more
Global Call Forwarding has no more discussions with answers
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.