
I use Gleap to provide support for our customers, and it helps us quickly resolve support requests, which reduces my workload thanks to the AI chatbot. The biggest benefit is the super easy integration with web and mobile apps, especially with Flutter. The interface is simple, very intuitive, and flexible, which helps me learn it very quickly. The Gleap team provides exceptional support, responding very quickly and often implementing requested changes or features in 30-60 minutes. I like the AI bot, which integrates with our help center, API, and code base, and their support team is the best. The pricing is much better than competitors, offering a much larger set of features. The setup was super easy, taking just a few minutes. Review collected by and hosted on G2.com.
AI features are very powerful but sometimes it is not very clear how to set up it in the most efficient way possible. Would be good to provide better documentation and multiple real life examples. Review collected by and hosted on G2.com.


