2026 Best Software Awards are here!See the list
Gleap

By Gleap

4.7 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with Gleap?

Gleap Pricing Overview

Free Trial
Download complete pricing listDownloadDownload now

Gleap Pricing Reviews

(2)
Shawn M.
SM
Director of Product
Small-Business (50 or fewer emp.)
"Effortless Setup and Great Value for SaaS Communication"
What do you like best about Gleap?

I probably like the simple features and the price point the most as compared to other products. The bug tracking / management is the best feature. Session replays are immensely valuable at providing customer support Setting up Gleap was super easy. Review collected by and hosted on G2.com.

What do you dislike about Gleap?

The guided "Co-Browse" and "Product Tours" break easily and are brittle. Review collected by and hosted on G2.com.

CG
Business Analyst
Small-Business (50 or fewer emp.)
"Gleap helps us operationalize AI across the customer journey, onboarding, and support"
What do you like best about Gleap?

We really appreciated the strong product feedback loop. We saw a much faster transition from user signals to product action, about 80%, which meant we spent far less time than before responding and helping customers.

We also liked how AI was implemented to handle simple user questions, which resulted in an 83% deflection rate last month. Review collected by and hosted on G2.com.

What do you dislike about Gleap?

The workflows with Jira still feel a bit clunky, and it took us some time to implement them properly. When it comes to documentation, we also wish there were more functionality, especially around versioning, security and formatting. Review collected by and hosted on G2.com.

Product Avatar Image
Gleap