Matt Mansfield was wonderful to work with. He was very easy to contact and get a hold of with any questions I had about the services. GiveSmart provides a lot of unique and personalized platforms to help build your event. Matt met one on one with me and walked through the online platform and gave great detail of how their product and services compares to others. I love how GiveSmart caters to your needs and provides several different ways to advertise and promote your event. I am excited to use the platform for our upcoming dinner this year and have a staff member on sight to help out with our event. Review collected by and hosted on G2.com.

There is nothing I have not disliked about the service. Review collected by and hosted on G2.com.

Hands down, the best part about working with GiveSmart is the staff. Desiree was amazing and always so helpful leading up to the event and on event day. This was my third event working with Helia, and I always request her. She's great!! I would love to continue working with both of them in the future! Review collected by and hosted on G2.com.

The character count on everything is really constricting. Many times, I wasn't able to title things in a way that described exactly what the item was and I had guests complain that some of the descriptions were vague. Review collected by and hosted on G2.com.

The customization (allowing certain fields for donations to be blank, i.e. the name of the student you wish to sponsor when you donate the sponsor amount; the optional or mandatory fee inclusion; the availability of discount codes; and more). Review collected by and hosted on G2.com.

I know currently there is a fee per guest - it's waived via a grandfather clause for us, but if it wasn't, that would be a huge hesitation. Review collected by and hosted on G2.com.

Everything was made easy for my guests. Registration, bidding and the live text messaging all made the event go much smoother than years past, and it helped keep the guests informed. Review collected by and hosted on G2.com.

I found it a little challenging inputting some of my offline donations, and on some instances when I went in to register my guests, it kept ticketing their name as the first person that I registered in the system, so I had to go back in and change it quite a bit. Review collected by and hosted on G2.com.

GiveSmart made everything about our auction so much easier. It was the first time we did an auction at our event entirely online and it was so incredibly user-friendly that it made it a complete success for us. Not only was it easy to use as the administrator on the account, but also for our constituents who were bidding on our items. Review collected by and hosted on G2.com.

Our only downside was more with us internally in that the contract is very detailed so that took some time to get approved...so our auction didn't go live as quickly as we would have wanted. But next year we'll be able to start the process much sooner. Review collected by and hosted on G2.com.

Having an account manager that sees me through our whole planning and day-of event process is a game-changer! It means I'm not alone on the day of the event if challenges come up. Review collected by and hosted on G2.com.

I transitioned from 501 Auction this past year and while the new platform is nice in that it has more bells and whistles, I do miss some of the simplicity of the design of the old external-facing site. I also don't love that the print out design sheets aren't customizable. Review collected by and hosted on G2.com.

The admin site is so user-friendly and well built. It's really easy and efficient to add your items and then re-arrange them if needed. Also, the staff that they send is very professional and quick to help guests. Review collected by and hosted on G2.com.

Nothing, not one thing. Everything about this platform is top-notch. Review collected by and hosted on G2.com.

Givesmart is so organized and genuinely cares about you and your event. They are so helpful and dedicated to making sure everything runs smoothly. Review collected by and hosted on G2.com.

I can't think of anything I dislike about Givesmart. The website is wonderful and so user friendly, and whenever there is an issue anyone on the support team is ready to help no matter how long it takes. Review collected by and hosted on G2.com.

I chose GiveSmart after trying out several different on-site giving platforms. I started using them at one event four years ago, and now use them at multiple events every year all across the country, from Florida to Alaska. Review collected by and hosted on G2.com.

I was originally concerned about adding the additional costs of using GiveSmart to our budget. However, we have realized a significant increase in our night-of fundraising and a significant decrease in staff hours used to follow up on pledges and payments. Overall, the return on investment was well worth it. Review collected by and hosted on G2.com.

We enjoy having all of the information for each event in one place. Setting up the auction items was so easy! Review collected by and hosted on G2.com.

There are a few changes I'd like to see - being able to check in a couple together and having a way to indicate if someone who is not attending is the contact person for buying the table. Nothing major. Review collected by and hosted on G2.com.