---
title: Bonterra GiveGab Reviews
meta_title: 'Bonterra GiveGab Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 48 reviews by the users' company size, role or industry to
  find out how Bonterra GiveGab works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 48
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---

# Bonterra GiveGab Reviews
**Vendor:** Bonterra  
**Category:** [Fundraising Software](https://www.g2.com/categories/fundraising)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 48
## About Bonterra GiveGab
Bonterra GiveGab is the #1 digital solution for Giving Days and year-round fundraising tailored to nonprofit networks, community foundations, education institutions, hospital foundations, and public media outlets. GiveGab provides a modern and secure platform built on technology inspired by the feedback of our customers, resulting in products and features tailored to the most popular requests of our partners. As the market leader for Giving Day software, we promise you best-in-class technology, connections to a community of Giving Day leaders, and the project management team you deserve! With our commitment to regular feature updates, live chat support, and access to peer-to-peer fundraising and matching technology, you can maximize awareness, engagement, and donations for your community, school, or organization with a Giving Day powered by Bonterra.




## Bonterra GiveGab Reviews
  ### 1. GiveGab was actually a lifesaver.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abigail T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

Their support team is extremely helpful and quick to respond, but also played a key role in our first giving day especially. We decided to do a giving day during 2020 pretty late in the game, but their project managers and support team helped us every step of the way and helped keep us on track as we planned for the day. We also find it user friendly for our donors and participating nonprofits.

**What do you dislike about Bonterra GiveGab?**

I just wish we were able to download reports of analytics from our giving day. Hopefully one day!

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

It has given us a one stop shop for donors on giving day, and allowed us to give other nonprofits the opportunity to raise funds two. The ability to put as many seperate nonprofit donations into your cart at once and then check out has been essential. We have not found a year-round easy-to-use donation platform that we really like otherwise.

  ### 2. GiveGab is Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Bonterra GiveGab?**

I like the ease of using the system and being able to provide insight on some of the things that they may want to incorporate in the future. When I first started with GiveGab I had less than 2 months to prepare but the team that I had went straight to work to assist in the development of the website and creat the content for me. We have been able to add on a little piece each year to see what really workd for us and it has been amazing. Then on the day of we had 24/7 support throughout the giving day .

**What do you dislike about Bonterra GiveGab?**

Nothing that I can say that I dislike at this time.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Ease of trying to do it all. I work in a one person shop so the system and the support helped me with lifting a heavy burden of trying to think of everything.

  ### 3. Excellent Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

Wonderful customer service.  Help you set up the event and then walk you through every step.  They are also wonderful at listening to your needs and helping you find a way to make it work.

**What do you dislike about Bonterra GiveGab?**

We are a small event so we don't utilize all the resources like we should.  If you are putting on a big event or raising money for many organizations, I think this should be your first and only stop.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

When Covid hit we needed to take our fundraising online and this was the product we were looking for.  It does more than we needed it to do, but they worked with us to get it to fit our needs.  They made it so easy and we have consistently raised more money every year than we were in the old version of in-person galas.

  ### 4. Great staffing, assistance and setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Bonterra GiveGab?**

The team helped us through our first giving day.  We had no idea how to run a campaign, and the team went step-by-step in helping us develop a page, work out a marketing plan, and run the giving day altogether.

**What do you dislike about Bonterra GiveGab?**

We could have used more assistance with our marketing plan.  We didn't know the best way to get the word out and we probably didn't maximize our intake as a result.  They did provide resources and schedules and ideas, but we didn't get any advice or strategy to doing so, or any tools.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Helped us run a Giving Day.

  ### 5. Giving Day Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evin B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

Working with the Bonterra team has always been a positive experience.   This platform has been easy to use and easy to edit or implement changes.  Their customer service team is helpful and kind. We work them on our Idaho Gives Giving Day platform. This is a huge event for us and they have always provided us a level of support where we feel supported and comfortable.

**What do you dislike about Bonterra GiveGab?**

Through our Idaho Gives giving day, some folks want to speak on the phone for technical support. Currently Bonterra does not provide phone support.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

They are really the only platform that can host a giving day of this size.

  ### 6. Driver of our giving success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

The platform allows us to reach thousands of community members interested in giving that we would not otherwise be able to effective reach and receive donations from.  The peer-to-peer function is a great added bonus that further expands our reach.  I love the leaderboard function that adds a layer of competition between our campaign participants.  So many functions and benefits that we enjoy about Bonterra.

**What do you dislike about Bonterra GiveGab?**

Bonterra is set up to have donations go directly to the organizations participating in our campaign.  It would be nice if this was not required.  If we, as the host/sponsor, could receive donations on other organizations behalf and disburse funds to them after the campaign, it would be helpful for some participants who do not have sophisticated financial management practices/systems.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

All participation from a large number of organizations across a whole state.  Due to our large participant base across a large geographic area we cannot host a fundraiser that requires in peson event(s), but we can successfully execute an online fundraiser using Bonterra.

  ### 7. Bonterra (formerly GiveGab) has added new pieces that have been very helpful in the past year.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about Bonterra GiveGab?**

When you have a great customer relationship manager that is working to set up your day the process is incredibly smooth. We have had a great year so far with our giving day and look forward to breaking records again due to their support.

We also use the Philanthropy Hub product for our community and this has been a game changer. It's a great platform that we look forward to seeing become more robust through the next few years.

**What do you dislike about Bonterra GiveGab?**

I wish the reporting were more robust to see accumulative giving regardless of the nonprofit that a donor has given toward. The stripe verification sometimes slows down our organizations that are signing up but this would occur with any giving day.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Allowing to share nonprofit giving opportunities community wide. This builds on awareness of organizations and helps them to aquire new donors. Each year, we break giving records. In addition, we use the new philanthropy hub product as a year-round nonprofit directory for our region. This is a new asset that we just started using in December and we have seen tremendous value to our community.

  ### 8. Just like Family

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivian W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

Getting to know our project manager, with a project such as a giving day it takes alot and it's helpful to work with staff that has passion and is bought in.

**What do you dislike about Bonterra GiveGab?**

Some of the formatting is standard and nonprofits have wanted to change things that are standard on their proflle.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

formatting of the distribution of funds to all that raised money, since we have over 200 orgs participating

  ### 9. Soup to Nuts Event Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emory  E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Bonterra GiveGab?**

The Bonterra team provides wrap-around services from event pre-planning, participant training and preparation and event wrap-up. The platform is stable and, for the most part, is able to handle donor traffic throughout the giving day. The event team is always available to provide a stress-free experience. Love that participants receive contributions directly via the platform rather than everything having to flow through us.

**What do you dislike about Bonterra GiveGab?**

Financial reporting could be improved, especially the clarity of transactions to our accounting system. The app does not seem to work as well as the web platform. It froze a few times during our last giving day.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Many small nonprofits in our network cannot afford giving platforms such as Bonterra. It is helping to build their capacity while promoting visibility for our community.

  ### 10. Results matter

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Bonterra GiveGab?**

We have been able to achieve success via Bonterra Giving Days. It allows you to take ownership of your own success.

**What do you dislike about Bonterra GiveGab?**

The platform provides challenges especially when you are trying to create custom pages and builds. Our account manager has been helpful in resolving these issues, but they are challenging at times. Like any software it is about learning the product.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We have been able to achieve success via Bonterra Giving Days. Ultimately it is our goal - to increase our donors, gifts and dollars each giving day effort.

  ### 11. Fun, User-Friendly Fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Bonterra GiveGab?**

I love how easy and fun this platform makes fundraising. The gamification of it is very engaging. It is easy for both organizations and donors to navigate. The support staff have always been wonderfully responsive and quick to resolve any issues.

**What do you dislike about Bonterra GiveGab?**

The verification process was a bit cumbersome for our nonprofits who were registering - some opted out entirely as a result.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Bonterra Giving Days makes it easy to set up and share a fundraising page, and provides an opportunity to reach new donors.

  ### 12. The best way to do giving days!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristina P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2024

**What do you like best about Bonterra GiveGab?**

They have great examples of how other schools are using the platform for their giving days and you get a dedicated project manager that will help you every step of the way.

**What do you dislike about Bonterra GiveGab?**

I wish there were more ways to edit the layout/design of the site.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Unsure

  ### 13. Giving Day 2023

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Bonterra GiveGab?**

Very easy to use with no complaints from donors on not being able to get through the process.

**What do you dislike about Bonterra GiveGab?**

I wish the site was a little more customizable.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

a vehicle to give where we could have leader boards for the donors to see.

  ### 14. We Love GiveGab

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kate H. | People buffer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Bonterra GiveGab?**

We definitely couldn't do what we do for our community as well as we do without GiveGab as our partner. Compared to our first of six Give Days, GiveGab is a breath of fresh air when it comes to use. We love our Project Managers who help us through all of the processes. And it's so great to be able to refer folks to the chat bubble for things over our heads. 

Without GG, we couldn't make as big of an impact as we do in York, PA!

**What do you dislike about Bonterra GiveGab?**

We've never really had issues! Some very minor computer glitches with so much use.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

One platform for all and a seamless way to manager our Give Day.

**Official Response from Kathleen Connelly:**

> Hey Kate, thanks for reviewing us! Wow - we're so excited to hear about how you have been able to make such an impact on your community. We appreciate your feedback on how GiveGab support helps you move seamlessly.

It means a lot that you've taken the time to review us. These comments help us continually improve!

  ### 15. Perfect for someone new to a fundraising position!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vada W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Bonterra GiveGab?**

Being in a new  fundraising position can be overwhelming.  However, GiveGab is extremely easy to navigate and the platform support is quick and easy to follow.

**What do you dislike about Bonterra GiveGab?**

I honestly haven't encountered anything that turns me away from GiveGab.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Currently not encoutering any issues.

  ### 16. Outstanding customer service and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin Z. | Senior Director for Annual Giving & Stewardship, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Bonterra GiveGab?**

GiveGab is user-friendly and intuitive. Additionally, the support that we get from our project manager is outstanding!

**What do you dislike about Bonterra GiveGab?**

The only downside is there have been issues when a person out of the country tries to make a gift.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We use GiveGab for our Giving Day software and it helps to streamline the day!

  ### 17. The GiveGab team goes above and beyond to help you feel at ease for your online giving day!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Bonterra GiveGab?**

GiveGab is a very intuitive platform and their team is great at making sure you know exactly what you need to do when it comes to your day of giving. Danielle was extremely helpful and guided us through the entire process. She was there to answer questions leading up to Give Local, and was there day of in case anything came up. The GiveGab team communicates so well and do a phenomenal job.

**What do you dislike about Bonterra GiveGab?**

I wish their was an easy way to pull donor stats on the backend for community foundations. Our team was great about getting us the info we needed, but being able to sort engagement from year to year would be awesome.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab is smooth to use and the team is incredibly helpful. Your team is your biggest strength. I liked the process for entering in offline donations and being able to see live donations coming in.

  ### 18. A solid choice for basic fundraising with large amounts of peers!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sebastian O. | Digital Fundraising Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Bonterra GiveGab?**

The ease of creating campaigns and the ability to have simple peer-to-peer fundraising and fundraising registration.

**What do you dislike about Bonterra GiveGab?**

Not a lot of features to export data and fundraisers are straightforward and lack dynamic design.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Creating quick campaigns that can be ready instantly to distribute to the public.

  ### 19. Like having another member of our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2022

**What do you like best about Bonterra GiveGab?**

The GiveGab team was truly a partner for our very small advancement team's Giving Week event. We had ambitious goals to grow our giving week significantly from previous years, and we truly couldnt have done so without our project managers and the staff at GiveGab. They helped us with everything from figuring out strategies to hit our goals, to building actual pages and donation flows, to encouraging and engaging our volunteers and beyond. It was like having an additional teammate to plan this event. I spent so much time sharing half-formed thoughts or visions with our RM and Rebekah helped figure out how to make them happen.

**What do you dislike about Bonterra GiveGab?**

As a new client, I found myself getting super lost in the back office and it wasnt always the most intuitive system for updating our pages... I would follow the instructions on the GG blog, but it wouldnt always update the page in the right way-- I ran into lots of formatting issues with images for example, and couldnt update them myself.  Our RM  always was able to quickly make the updates for us, but it was a little clunky in terms of going back on forth between the two of us on small tweaks that I could have done myself. All that to say,  I would have loved to have had a basic intro training session on how to update pages and have some tips and tricks for how to navigate the back end. The plug in though Importacular to Raiser's Edge was a little confusing to set up-- it took multiple conversations with the Importacular folks to do so.. it should go more smoothly next year with a template, but it could have been easier. Finally  (and this is very minor), in the back office on the donations tab... the scroll bar does not appear at the bottom of the window.. you have to scroll all the way down the page, and then you lose the headings. Super tiny and minor.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab is helping us to leverage our very limited staff resources to make a huge impact on our campus and grow our base of supporters. They have built in engagement tools that are really easy to set up and dont take a ton of time, but offer unique and meaningful opportunities for our alums and donors to engage with us. It helps us blend and build a bridge between fundraising and engagement which is not always a given.

  ### 20. Online Fundraising Made Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard B. | Development Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Bonterra GiveGab?**

The GiveGab team was wonderful to work with, and made the whole process very easy! The software was also straightforward and easy to use. GiveGab also provides plenty of free resources, including a custom logo and marketing materials, as well as optional, paid resources.

**What do you dislike about Bonterra GiveGab?**

The process of hosting a personal campaign had a few minor issues.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We are hoping to reach a younger, more digitally-present subset of donors. The GiveGab platform has allowed us to take a step into the more modern side of fundraising.

  ### 21. Excellent customer service and giving day knowledge

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cheri D. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2022

**What do you like best about Bonterra GiveGab?**

Great people to work with. We have always had wonderful staff people.

**What do you dislike about Bonterra GiveGab?**

There are still a few technological kinks to work out.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

raising more money for our member organizations; increased presence in the community; raising more money

  ### 22. Amazing platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2022

**What do you like best about Bonterra GiveGab?**

GiveGab offers the best customer service along with multi-level options for both everyday giving and special fundraising.

**What do you dislike about Bonterra GiveGab?**

There is very little that is to be disliked.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Our organization utilizes both the giving day and everyday giving options. The two go hand-in-hand for our foundation's management of fundraising along with profiles for each nonprofit organization in our community that participates (which include programmatic results, primary objectives/goals, leadership and financial health of an organization).

  ### 23. GiveGab is tops in the sector

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim S. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about Bonterra GiveGab?**

Customer support is beyond compare. We have saved 100's of staff hours utilizing GiveGab's amazing support. No longer are we becoming software support for 4 months of the year prior to our giving day... they do what they're experts at leaving you to do the things in which you are the expert.

**What do you dislike about Bonterra GiveGab?**

That they are in NY and not down the hall! But seriously, there are no complaints. Follow up and responsiveness is a 10.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We use GiveGab exclusively for our annual giving day where we raise in excess of 12 million in 24 hours. Their ability to problem solve with us and come up with the best solutions as well as access to their development team who is constantly streamlining and making improvements makes all the difference. We feel like we are in a true partnership and not a client vendor relationship.

  ### 24. GiveGab is #1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer R. | Manager of Digital Resource Development and 401Gives Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bonterra GiveGab?**

We have used GiveGab for our two 401Gives.org giving days and we couldn't be more happy with the partnership with them.  Prior to starting our giving day, I did extensive research on giving day platforms and GiveGab's customer service and commitment to customer shined through.

**What do you dislike about Bonterra GiveGab?**

Not much.  There are some minor capabilities the nonprofits have asked for in the past, but a lot of the requests, they have added.

**Recommendations to others considering Bonterra GiveGab:**

Do it!  The people and the GiveGab culture is amazing.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

A fantastic way to raise dollars for nonprofits through an external platform that is easy for everyone involved - us as the administrator, nonprofits and donors.

  ### 25. Excellent Giving Day Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Salvador P. | Director Of Advancement, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Bonterra GiveGab?**

Their platform is incredibly flexible and easy to use. Their pages are customize for both desktop and mobile platforms. They provide a team member who assists you from start to finish, investing time to analyze what worked well, what did not, and what features would you like to see in the future. Additionally, they provide weekly support throughout the planning process and 24 hour support during the Giving Day! This is most helpful because they answer any question a donor may have during the Giving Day.

**What do you dislike about Bonterra GiveGab?**

I like everything that they do when it comes to providing a Giving Day platform.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We have been able to obtain marketing and branding for our Giving Day. They have been exceptional in creating custom landing pages, VIP pages, and AMS branded marketing material.

  ### 26. Longwood loves GiveGab!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustyn H. | Director of Affinity Giving & Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Bonterra GiveGab?**

Everything! GiveGab is a highly personal company that prides itself on developing in-depth relationships with its partners that in turn, drive overall success.

**What do you dislike about Bonterra GiveGab?**

Nothing at all! GiveGab does everything right and even when they make mistakes or things go slightly off track, they are quick to respond, fix the issues, and handle the situation.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We are looking for ways to more deeply engage volunteers as a means to capitalize on peer-to-peer fundraising. Not necessarily an issue but definetly an area where we see growth can occur for our team.

  ### 27. Loooove GiveGab

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy L. | Director of Philanthropic Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Bonterra GiveGab?**

The customer service we receive has been the best benefit by far.

**What do you dislike about Bonterra GiveGab?**

I wish our product requests would be executed. I believe we submitted several, but I'm not sure any of them have come to fruition.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

It gives our nonprofits the tools they need to complete a successful giving day campaign.

**Official Response from Morgan Barnett:**

> Thank you for sharing this feedback with us! I am so happy to hear that GiveGab has been so beneficial to you and your needs. I'm so sorry to hear we missed the mark on fulfilling your product requests, and we would love to hear more about your product request feedback. If you feel comfortable doing so, please reach out to us at accountmanagement@givegab.com

  ### 28. Don't run a Giving Day without GiveGab!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meagan G. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bonterra GiveGab?**

Great customer service & project management

**What do you dislike about Bonterra GiveGab?**

There is nothing I dislike; some users may be confused during our Giving Day because GiveGab is a third party platform and not technically "our company."

**Recommendations to others considering Bonterra GiveGab:**

If you run a giving day, you need GiveGab!

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab's platform provides everything you need to run a giving day. They handle the transactions, the customer service, the training for participating nonprofits and metrics. I'm a staff of one and I consider GiveGab part of my team.

  ### 29. Great giving day platform and customer service.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bonterra GiveGab?**

We have been using GiveGab for years, and overall, it has been a great platform for our giving day. The customer service team has been very helpful to our team and all of the participants. The website is relatively easy to use- it has a few quicks but the GiveGab team works to improve it every year.

**What do you dislike about Bonterra GiveGab?**

Overall, the website is great, and we plan to continue using it. That being said, there are a few things that aren't ideal. It is a bit difficult to add more than one nonprofit donation to your cart if you want to search by cause and don't know all of the names. Additionally, the system receipts donors separately for each donation instead of consolidating them, which is a bit crazy when donors are giving to 10-30 organizations. Lastly, the search function needs some improvement. It searches based on profile and tagline over the name so donors can search a nonprofit by name and it doesn't come up at the top. Also, if you're searching and click a profile to read, it takes you back to the main page instead of where you left off, which frustrates our donors.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab provides the platform to host a successful giving day. It allows us to host a community-wide fundraiser without having to build out our own site.

  ### 30. Platform review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about Bonterra GiveGab?**

The communication help from the GiveGab Team

**What do you dislike about Bonterra GiveGab?**

The price, its hard for non profits to afford

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Large Platform for multi donor giving

  ### 31. Best customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie P. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Bonterra GiveGab?**

Best customer service of any software company I have dealt with in a while.

**What do you dislike about Bonterra GiveGab?**

I would like more flexibility in the site template, but other than that, nothing!

**Recommendations to others considering Bonterra GiveGab:**

Give Gab's products are extremely user-friendly, and their team is the best!

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We have used Give Gab for our Giving Day for four years now. They have been the easiest to work with and take our ideas for improvement seriously!

  ### 32. We love GG

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie P. | director, advancement comm strategy, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Bonterra GiveGab?**

The many options and the willingness to adapt where necessary

**What do you dislike about Bonterra GiveGab?**

Some limitations in design options but, again, a willingness to adapt

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Solving the opportunity to crowdfund among all ages and interests

  ### 33. Excellent Customer Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Monica K. | Assistant Director of Annual Giving, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Bonterra GiveGab?**

The Givegab platform is very easy to use and inspires giving. The best part of the wonderful support I've received from the Givegab team as they guide me through my first crowdfunding campaigns!

**What do you dislike about Bonterra GiveGab?**

Not much to dislike yet! However, my campaign just launched yesterday.

**Recommendations to others considering Bonterra GiveGab:**

It's a great investment

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Crowdfunding is really the way to engage younger donors!

  ### 34. Great Product, Even Better Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle M. | Assistant Director, Integrated Marketing Strategy for Annual Giving Programs, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about Bonterra GiveGab?**

I loved GiveGab's project management team

**What do you dislike about Bonterra GiveGab?**

The inability to change text color on my own

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Solved our problem of no day of giving software. Realized great benefits with million-dollar giving days and excitement across campus with running ticker for the $ total.

  ### 35. The best giving day tools on the market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon T. | Director, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2021

**What do you like best about Bonterra GiveGab?**

GiveGab provides one of the most mature, configurable, and stable online fundraising platforms on the market. Their A+ day-of support staff is a major added bonus!

**What do you dislike about Bonterra GiveGab?**

Honestly, I'm happy with every aspect of GiveGab.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab helps us flawlessly execute complex giving days with confidence and ease.

  ### 36. Good for Giving Days, Not for Year-Round Giving

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2020

**What do you like best about Bonterra GiveGab?**

GiveGab offers easy ways for multiple nonprofits to receive gifts on giving days. It is user friendly from the donor perspective, and allows our organization to participate in fundraising opportunities organized by the larger nonprofit community at little additional effort to us.

**What do you dislike about Bonterra GiveGab?**

The lump sum payouts are not ideal. While they are fine a couple times a year on giving days, we like having a donation processing system that can integrate with other payments the organization receives (like ticket sales). The lump payout adds another series of steps for accounting that would be unsustainable year round.

There is no way for a donor to submit new information, however; even if they enter a new address or email or other contact information, the contact information we receive as a participating nonprofit is often old, or whatever information they entered the first time they used GiveGab. Not sure if this glitch has been fixed since May 2020, when we last encountered it, but it was a nightmare when we first did. We were entering information into our CRM and overwriting existing records, assuming this was new info from donors, until someone on staff saw their own record and realized it was an address they had used for a Day of Giving several years ago, and not the one they had entered with their most recent donation.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

The giving thermometer is nice for tracking progress and incentivizing donors.

  ### 37. Great cloud donation manager.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos S. | RPA Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2020

**What do you like best about Bonterra GiveGab?**

The tool is great for managing donations. It is possible to promote donations in several campaigns and specific events, to manage donor contacts on a single platform. The difference is that there is an application for android that also facilitates the control and the possibility to access the tool from anywhere.

**What do you dislike about Bonterra GiveGab?**

We really like the tool and I don't know what to say about the negative. The centralized management of the companies in GaveGab is very efficient and very useful.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

In addition to managing donations, we were able to manage and maintain relationships with some donors at the time and maintain communication to disseminate new campaigns to them. The interface is friendly, easy to use and very beautiful. In GaveGab it is possible to follow the entire donation process and check in real time the amounts collected.

  ### 38. Easy platform for events!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan R. | Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2020

**What do you like best about Bonterra GiveGab?**

It was an easy platform to set up and implement. We used it for Giving Tuesday and raised a bunch of money with a very simple process. It was also good because we were found by other people that didn't know who we were and we got donations because they were on Give Gab.

**What do you dislike about Bonterra GiveGab?**

We only used it for Giving Tuesday because of the fees associated. By the time you take out credit card fee plus their platform fee it can be costly. There are cheaper options for platform fees.

**Recommendations to others considering Bonterra GiveGab:**

Check it out because it will help grow your nonprofit.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab solved us having a platform that people knew and trusted to find nonprofits to donate to. With them we gained money and exposure.

  ### 39. Instant Upgrade

**Rating:** 4.0/5.0 stars

**Reviewed by:** Charlene B. | Charlene, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Bonterra GiveGab?**

My company used givegab for their annual giving day. There are lots of features like sub-pages and categories that allowed us to take our event to the next level. It instantly made our event look more legitimate because the website looked so professional and was easy to navigate. It was also easy to share and promote on social media, our website, etc. and the challenges / competition / matching goal feature received good feedback.

**What do you dislike about Bonterra GiveGab?**

At any company, employees have varying technical skills. Those who had a good understanding of computers were able to help build the site easily. Those who have less experience, such as those who "don't know how to rotate a PDF" might have a tougher time. Although it doesn't require any IT knowledge or website coding knowledge - the interface is user friendly - some people may still have a tough time.

**Recommendations to others considering Bonterra GiveGab:**

GiveGab can bring your fundraising efforts to the next level but be prepared to do some planning on your part: creating levels, challenges, graphics, pictures, etc. 

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We wanted to add more excitement to our event and the competition / categories / challenges helped with that. We raised more money and attribute some of that to GiveGab. Social media integration helped us promote the event and get more people involved.

  ### 40. Easy To Use. Easy To Give.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben B. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2019

**What do you like best about Bonterra GiveGab?**

It's very easy to use and helped one of the non-profits I have worked with become more appealing to donors.

**What do you dislike about Bonterra GiveGab?**

It would be nice to add features that allows you to better enter offline donations.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

GiveGab allowed us to quickly and easily create a successful campaign.  The features were very helpful and easy to implement and I will be using GiveGab for our all fundraising needs moving forward.

  ### 41. givegab excellent helps for non-profit organizations 

**Rating:** 4.5/5.0 stars

**Reviewed by:** olimar c. | IT Technician, Computer Hardware, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2019

**What do you like best about Bonterra GiveGab?**

platform for fundraising excellent non-profit organization generates easy to use interfaces is quite intuitive with many useful support such as templates for emails 

**What do you dislike about Bonterra GiveGab?**

for beginners it can be a bit difficult to use. it can also bit difficult when downloading images and videos 

**Recommendations to others considering Bonterra GiveGab:**

I WOULD RECOMMEND THAT YOU TRY IT, SUBSCRIBE !  

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

to solve the configuration to campaigns without any technical experience 

  ### 42. Best Online  platform  for Nonprofits Organization Fund Raising

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yusuf B. | Digital Media Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2018

**What do you like best about Bonterra GiveGab?**

First i must say this site has a easy custom setup for fundraiser also The site is mobile friendly and also visually appealing and engaging, easy to navigate. And it take few days for fund to be deposited.

**What do you dislike about Bonterra GiveGab?**

The font color is most times so annoying and can't be change also most good photo are not easily implemented to work with on this platform

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Actually over the year we use PayPal for donation in my company but we started using GiveGab to replace PayPal as a way to receive donations.

  ### 43. Excellent Tools and Support for Community-Based Fundraising 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2019

**What do you like best about Bonterra GiveGab?**

The kimbia toolkits and 24/7 support made it a great resource for us and provided additional support and ideas that we’re tested in other markets.

**What do you dislike about Bonterra GiveGab?**

Hard to customize product and platform that needed lots of time.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Creating marketing materials that are donor- friendly for both reading and redistributing. We’ve been opening up communication channels with a number of different constituents and untapped markets with their checklists and live support features. 

  ### 44. Finally! An alternative to Blackbaud for online fundraising.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mandy G. | Digital Communications Specialist, Marketing and Advertising, Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2017

**What do you like best about Bonterra GiveGab?**

Kimbia's support is unmatched. Whether its walking me thru setting up my account, troubleshooting mistakes, or writing a report with/for me, I can always get a response the same day from a very qualified, knowledgeable person. Also, I can create campaign forms in under five minutes that live/embed on my website. Again, anyone coming from Blackbaud/Convio/Luminate knows how amazing that must feel. Also, teh pricing is straight forward and it doesn't cost me more to use the software than I can raise with it. 

**What do you dislike about Bonterra GiveGab?**

While it has definitely become more user-friendly since I first started using it; if you are unfamiliar with setting up credit card processing accounts et al, it is going to be complicated and confusing. Don't be afraid to ask for help and throw your hand up. Also, (little things), I want to create a report that just pulls answers from all but only donation forms and not RFI forms - adding individual forms each time I create one, I inevitabley forget to add to the report making reconciliation a pain.

**Recommendations to others considering Bonterra GiveGab:**

DO IT! Make sure you have a secure website that you have access to embed forms; make sure you have an email marketing system; acquire gateway and processor info from accounting/CFO or be ready to set up. 

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

Trying to bolster donor acquisition and retention via digital platforms for cost-saving measures with better ROI than direct mail.  We have gone from raising $36K online annually to $60K in the first half of this fiscal. Kimbia is a much more cost-effective option and now with the integration to RE being offered thru another vendor at no cost, it saves gift entry making it a much more efficient system.

  ### 45. Better than what we had before--and pretty good for what's out there.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2017

**What do you like best about Bonterra GiveGab?**

Mobile responsive and ability to design around the form.

**What do you dislike about Bonterra GiveGab?**

Working well so far! It does take a larger percentage of donations that our previous platform, but it provides better UX, so as a digital marketer, I prefer it.

**Recommendations to others considering Bonterra GiveGab:**

It takes a larger portion of our donations, but one could argue that the better experience drives more donations, so it's kind of a pick-your-poison situation. As a digital marketer, I would rather pay more for Kimbia and have better UX.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We were on kintera before, and were not able to track conversions because utm parameters wouldn't persist through form completion, you couldn't style form or design page around it. Kimbia does allow us to track conversions to source, and it also allows us to be more nimble with embedable, mobile optimized forms.

  ### 46. A good tool to mangea an NPO

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2018

**What do you like best about Bonterra GiveGab?**

The easely way to mange volunteers, campaigns of fundraising

**What do you dislike about Bonterra GiveGab?**

The dashboard language is only in english.

**Recommendations to others considering Bonterra GiveGab:**

Add more languages

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

The efficiency, order, and wokflows are better.

  ### 47. Okay, complicated to navigate

**Rating:** 2.5/5.0 stars

**Reviewed by:** Ruthi B. | Temporary Data Entry Clerk, Broadcast Media, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about Bonterra GiveGab?**

My experience with Kimbia was that the interface was very straightforward and easy to navigate once you got the hang of it.

**What do you dislike about Bonterra GiveGab?**

I had a lot of issues with the search feature sometimes only pulling results that were exact matches.  Also, switching between databases was a hassle.

**Recommendations to others considering Bonterra GiveGab:**

Be very precise in your searches when trying to locate customers in the Kimbia database.

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We used Kimbia to verify credit card payments on donors accounts.

  ### 48. For University Giving Day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2016

**What do you like best about Bonterra GiveGab?**

Dynamic leaderboards, real time accounting, custom reports, Wordpress CMS

**What do you dislike about Bonterra GiveGab?**

Poor project management. They have too few staff resources and often miss deliverable deadlines. 

**Recommendations to others considering Bonterra GiveGab:**

They have great functionality. Plan to have a dedicated project manager on your team that can maintain the vendor relationship and keep track of timelines and deliverables. Ask for access to their Wordpress site. Share wireframes and design comps. 

**What problems is Bonterra GiveGab solving and how is that benefiting you?**

We used their tool for real time accounting during a 24 hour giving campaign. 


## Bonterra GiveGab Discussions
  - [Is GiveGab legit?](https://www.g2.com/discussions/is-givegab-legit) - 1 comment
  - [What is GiveGab?](https://www.g2.com/discussions/what-is-givegab) - 1 comment

- [View Bonterra GiveGab pricing details and edition comparison](https://www.g2.com/products/bonterra-givegab/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-08+00%3A54%3A27+-0500&secure%5Bsession_id%5D=06b737ed-3116-488c-a6c8-ea43f7c04a82&secure%5Btoken%5D=58ffe2666193e7a33324d6e419940768ce8fa66478723d4ab6b496a275161dbe&format=llm_user)

## Bonterra GiveGab Features
**Administration**
- Reporting
- Interaction Tracking
- Automation
- Donor Profiles

**Administration**
- Donor Profiles
- Reporting

**Fundraising**
- Campaign Management
- Online Donation Portal
- Recurring Donations
- Peer-to-peer Fundraising
- Mobile Capabilities

**Donor Management**
- Acknowledgments & Communications

**Interoperability**
- Event Tracking
- Gift Tracking

## Top Bonterra GiveGab Alternatives
  - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) - 4.6/5.0 (883 reviews)
  - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,124 reviews)
  - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (428 reviews)

