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GigaTrak Asset & Tool Tracking System Reviews & Product Details

GigaTrak provides barcode tracking solutions for Asset and Tool management. With over 25 years of experience, we have an in depth knowledge of the industry and what features and functions customers are most often looking for. GigaTrak offers both self-hosted and cloud-hosted options so that you can choose the best platform for your business. Track an unlimited amount of items throughout their life cycle as they move between locations or employees and never lose sight of this important part of your business.

Seller

GigaTrak

Discussions

GigaTrak Asset & Tool Tracking System Community

Languages Supported

English

Product Description

With GigaTrak tool tracking software, you can reduce losses by holding your employees and subcontractors accountable for the tools and equipment they use. Everything is tracked through a simple barcode-scanning system. You can even schedule maintenance, track repairs, calculate depreciation, and keep a historical data-trail on usage. Manage tools on jobsites or by job. Manage rental tools and consumable tools, too. Best of all, locate any tool and give employees reports of what they owe you.

Overview by

Arnie Hetzel

Pricing

Pricing provided by GigaTrak Asset & Tool Tracking System.

Tool Tracking Cloud-Hosted

Starting at $75/mo

*Setup fee not included

Tool Tracking Self-Hosted

Starting at $2,495

One-Time Amount

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GigaTrak Asset & Tool Tracking System Media

GigaTrak Asset & Tool Tracking System Demo - Find Tools Tab

Customized drop-down menus -Class/Type filters -Facility/Location filters -Account/Funding Source filters -Manufacturer/Condition filters Barcode, Serial Number, Model Number, Asset Number searches Print Tool List Print Barcode List Export to Excel

GigaTrak Asset & Tool Tracking System Demo - Tool Information

Detailed Tool Info -Class/Type -Description -Barcode/Asset Number -Model #/Serial # -Funding Source/Account -Purchase/Warranty Info & Depreciation -Images/Documentation -User Defined Data (Pro and Contractor Only) -Miscellaneous

GigaTrak Asset & Tool Tracking System Demo - Tool Information: Binned Items

Track Binned Items (items that you do not want to barcode individually but would still like to keep track of) -Consumable Material -Non-Consumable -Stock Quantity -Re-order points and notifications -Reports based off consumed quantities and cost

GigaTrak Asset & Tool Tracking System Demo - Check Out/In

Check Tools out to a Location, Employee, Container, or Member Check Out Tools through the PC version one of three ways -Corded USB Scanner (Direct connection to the PC) -Manually type in barcodes -Look-up barcodes and pick from a list Check Tools back in by: -Scanning barcode -Manually ent...

GigaTrak Asset & Tool Tracking System Demo - Reports

50+ canned reports -Assignment Reports -Depreciation Reports -Maintenance Reports (Pro and Contractor Edition Only) -Tool Summary Reports -Tool Value Reports -Transaction History Reports -Unassigned Tool Reports -Consumable History Reports -Coming Due and Overdue Reports -Custom Reports...

GigaTrak Asset & Tool Tracking System Demo - Mobile App

-iOS and Android downloadable app -App runs on either live database mode where transactions are updated instantly or batch mode where transactions will be stored and synced once WIFI is available (can sync on any WIFI) -Built-in app barcode scanner – use your own device to take a picture of a b...

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Martin W.

Tool Room Assistant Manager

Mid-Market (51-1000 emp.)

10/26/2021

"Having a little trouble with Tool Support Admin\Maintenance..."

4/5

What do you like best about GigaTrak Asset & Tool Tracking System?

Gigatrak helps the company I work for with tool organization. We are able to check tools out and have a return date setup. Without it we can not keep up with the amount of tools that we have going in and out of the tool room. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Some days I get random error messages and it slows me down. Lately, we have been having issues related to tool maintenance. We set up tools that need to be calibrated with a date. After that date, the tool cannot be checked out unless the calibration is redone and reset. Gigatrak is not letting us check out tools that are not due yet, saying that they are past due. To fix it, we have to go in and manually redo all of the dates by just retyping what is already there. Somehow this allows us to now check out the tool even though it's the same info. Please fix this issue. Review collected by and hosted on G2.com.

Recommendations to others considering GigaTrak Asset & Tool Tracking System:

Take your time and figure out how you want to set up your tools. Once you have a lot of tools entered, it will be hard to go back later to make changes. Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

Keeping track of what is assigned to different employees and locations. It also helps by creating many different types of reports depending on what you're looking for. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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Thanks for the review and glad the system is working well for your organization! We do not allow the deleting of Classes or Types if there is a tool assigned to them. once all Tools have been moved to a new Class/Type, you are able to delete them :) If you ever want to jump on a session to go over any pain points, please let us know and we can walk you through them! training@gigatrak.com

Verified User in Construction

Small-Business (50 or fewer emp.)

6/20/2022

"Gigatrack review"

3/5

What do you like best about GigaTrak Asset & Tool Tracking System?

Having our field able to check in and out tools at the jobsite in real time is a wonderful. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

The site seems very dated. I wish I could group delete locations or items that are not needed. A sort function to go straight to a group of jobs would be nice instead of having to scroll down through everyone. A way to just filter out jobs that are no longer active. I have never been able to have the report sent to me at work. Having to have them in the separate cloud function and then not able to delete columns to make the report eaiser to read. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery

Enterprise (> 1000 emp.)

6/22/2022

"Simple Asset Tracking"

5/5

What do you like best about GigaTrak Asset & Tool Tracking System?

Simplified set up and easy to use for all stake holders. Reports were very usefull for pulling usefull data for outstanding items. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Our site upgraded to tool tracking for main reason of automated emails for reports. The process could be simplified a little better for getting it going and there were some reports I wish had quicker easier ways to customize pull quickly. Review collected by and hosted on G2.com.

Recommendations to others considering GigaTrak Asset & Tool Tracking System:

Look into what is best for your site when picking between asset tracking and tool tracking. We ended up upgrading to tool tracking in order to create automated emails for late tools or assets. Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

Went away from pen and paper tracking process to database without the time creating own software. Review collected by and hosted on G2.com.

Wade I.

Supervising Registered Dietitian

Small-Business (50 or fewer emp.)

12/7/2021

"First experience with asset tracking system."

4/5

What do you like best about GigaTrak Asset & Tool Tracking System?

This is our first experience with any asset tracking software. We found this software package and database to be user-friendly and intuitive once it was set up and operational. Very little time was needed to train new users to enter and inventory assets in the database. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Though not surprising, the time needed for entering all of the individual asset details was more than we had anticipated. This is not really a negative, but might be important for new users to be aware of. Review collected by and hosted on G2.com.

Recommendations to others considering GigaTrak Asset & Tool Tracking System:

It would be helpful to have your IT administrator involved in the setup of this system. The only issue we experienced was in setting up our SQL server and linking the mobile application to that database. Other than that issue, everything else has worked very well. We especially like the ability to copy the details from existing assets when creating new asset entries. Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

We found GigaTrak to be very useful during external audits. When auditors requested reports of all of our assets, we were able to easily generate the needed information. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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Thanks for the feedback Wade! Initial data entry can definitely be cumbersome but so worth it once finished and you have a complete inventory of all your items in one system. We worked hard to make sure the system is easy to use for new users to pick up quickly. Let us know if you have any questions moving forward!

Jigs D.

Warehouse and Fleet Coordinator - Western Region

Enterprise (> 1000 emp.)

8/5/2021

"Easy and friendly to use!"

4/5

What do you like best about GigaTrak Asset & Tool Tracking System?

It gives me the information or details of an item that I needed. I've been using this software since 2019 and helps me to manage my inventory, dispatch and availability of my equipment or tools.

Keeps track also who use last or history of each item plus it will not issue an item if you put parameters. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Just the reports that I hope Gigatak would give option to the user to select what type of reports needed. Give an option to the users to customize a report. Review collected by and hosted on G2.com.

Recommendations to others considering GigaTrak Asset & Tool Tracking System:

If your looking for an ease of use inventory management software then look no further, Gigatrak is here to assist and help you. Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

History, Dispatching IN/OUT, Availablity, Calibration or due equipment. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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Jigs, thanks so much for the review! You have always been very on top of this project and making it work well for your company. As far as the reports, we hope to make them much more customizable in the future. Thanks again for being a great customer!

Chris D.

Business Operations Manager

Mid-Market (51-1000 emp.)

8/10/2021

"Tool Tracking"

4/5

What do you like best about GigaTrak Asset & Tool Tracking System?

The user interface is easy to use. Finding tools and assigning them to the technicians is easy. Performing an end of service audit for an exiting employee is simple as well. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

I don't like how the "online" version of Giga Trak is remote server-based. I wish there was an option for a true web-based login. Review collected by and hosted on G2.com.

Recommendations to others considering GigaTrak Asset & Tool Tracking System:

I think moving to a true web based version of the software would be a huge benefit to all users of this system. Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

We have better visiblity and accountabiltiy of the tools we have purchased. Also, locating tools that have left our tool room has been one of the best features of implementing this solutions. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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We appreciate the feedback! We are working on moving GigaTrak away from a remote desktop! GigaTrak does do a great job at tracking accountability for your tools and where they are. Let us know if you need anything!

Verified User in Construction

Small-Business (50 or fewer emp.)

10/26/2021

"Great!"

5/5

What do you like best about GigaTrak Asset & Tool Tracking System?

Easy to use - interface is clean and concise Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

Having to exit out of the tool part to go to the administration part Review collected by and hosted on G2.com.

What problems is GigaTrak Asset & Tool Tracking System solving and how is that benefiting you?

GigaTrak is great! It does every single thing I need it to do without any extra fluff to get in the way. It is much easier to use than ToolWatch. It’s organized, efficient, and effective. The initial setup was a breeze – my team was able to ask as many questions as we needed, and we received fast responses. We were able to dump the info from our old program right into GigaTrak with a simple upload. We are so glad that we made the switch! Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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Thanks so much! We pride ourselves on support and fast responses so that your side is not waiting on implementation. The import feature definitely saves so much time with data entry. We built our system features based on customer recommendations and didn't add any extra "fluff" that make it more confusing that nobody uses :) Feel free to reach out if you need anything!

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

8/4/2021

"Rolling Out GigaTrack for Machine Shop tools and assets"

3.5/5

What do you like best about GigaTrak Asset & Tool Tracking System?

The most helpful thing about GigaTrak is that users can easily roll this out at any warehouse facility. The upside is that you can continuously organize your tool system as it grows Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

The least helpful thing about GigaTrak TTS is that there is not much document support, and it is challenging to organize files in the cloud. Additionally, there are many user interface features and shortcuts that I would like to see added to make GigaTrack TTS more user-friendly. Also, the scanning feature is not available on the PC version, so we can not use our mobile laptops to scan barcodes currently. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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Glad to hear you have had an easy rollout! As for scanning through the PC, you can do that on the Check in/out icon with a corded or Bluetooth USB scanner! It's a great way to do transactions right at a PC workstation. We would love to hear your feedback on the user interface features you would like to see in the system as we are always looking for customer feedback to improve the software. Feel free to email us any recommendations at sales@gigatrak.com

Jeffrey S.

Fleet and Facilities Manager

Small-Business (50 or fewer emp.)

11/1/2021

"Great Progarm"

5/5

What do you like best about GigaTrak Asset & Tool Tracking System?

The program not only contains means of tracking multiple pieces of equipment but can also track consumable inventory items making it easier to maintain all aspects of fleet maintenance and managment. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

There have been some glitches here and there where specific reporting tasks do not contain dollar values. For example, the binned consumable inventory reporting will report how many are on hand but will not show the dollar value on hand. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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We appreciate the feedback very much, Jeffrey! The system is versatile enough to track large pieces of equipment down to consumable items to fit everyone's needs. We are working on adding more information to the reports you have mentioned and hope to have it released soon! Let us know if you need anything moving forward!

Verified User in Translation and Localization

Mid-Market (51-1000 emp.)

10/25/2021

"So many Applications. Not Just A tool/Asset tracker :)"

5/5

What do you like best about GigaTrak Asset & Tool Tracking System?

GigaTrak has proven to be a flexible tool for us. We actually use it to track revenue components of our Ticket Vending Machines and it does a great job. The folks at GigaTrak have been great to work with any time we needed them but quite honestly, the software just works. Review collected by and hosted on G2.com.

What do you dislike about GigaTrak Asset & Tool Tracking System?

No real complaints. It does what we need it to do. Review collected by and hosted on G2.com.

Response from Amanda Frank of GigaTrak Asset & Tool Tracking System

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So glad it is working well for your organization! The flexibility of GigaTrak allows for the system to be used in many different industries and use cases. Feel free to reach out if you need anything!