Giftogram Reviews (1,895)

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Giftogram Reviews (1,895)

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4.8
1,895 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and flexibility in gift card options, allowing recipients to choose their preferred brands. The platform's ability to streamline bulk uploads and provide a variety of merchants enhances the gifting experience, making it efficient for both senders and recipients. However, some users note a desire for more gift card options in certain regions.

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Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Outstanding Customer Service & Reliable Partnership"
5/5
What do you like best about Giftogram?

My experience continues to be exceptional. The customer support team is consistently responsive, knowledgeable, and genuinely invested in helping us succeed. Whether it's answering questions, creating a specialized campaign, or assisting with a tight deadline, I can always count on a quick turnaround and excellent communication. Giftogram has become an integral part of our participant incentive process, making gift card distribution simple, efficient, and reliable. Their platform has saved our team significant administrative time while providing a seamless experience for both staff and participants. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Overall, we've had an excellent experience. The only enhancement I would still love to see is the ability for customers to create and manage their own specialized campaigns and templates without needing to contact support. While the support team is fantastic and always quick to help, having additional self-service customization options would make an already excellent platform even more efficient. Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thanks so much for the thoughtful review! We’re honored to be a trusted part of your participant incentive program and are thrilled to hear our team and platform have helped simplify your gift card distribution process. We also appreciate your feedback on self-service campaign management. Our team would be more than happy to show you how to create and manage campaigns on your own, so please don't hesitate to reach out. Thank you for your continued partnership and support!

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"My favorite online gift card provider!!!"
5/5
What do you like best about Giftogram?

Giftogram is very user friendly. It only takes a few minutes to send out a gift card- whether it's sending one individual card or a bulk listing, the process is smooth and seamless. We like that there are no added fees for using Giftogram's platform. Our employees enjoy the variety of gift cards that they can choose from to spend their credit line. If I ever have issues, the chat feature is extremly fast and I'm always able to get help immediately from a Giftogram associate. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I have no dislikes. I am pleased with the service. Review collected by and hosted on G2.com.

Response from Jacky Rivera of Giftogram

Hi there. We are so happy to hear that using the platform has been quick and easy! Thank you so much for taking the time to leave us a review. Can you please email sales@giftogram.com.

Christy L.
CL
Christy L.
H
Mid-Market (51-1000 emp.)
"Still loving Giftogram!"
5/5
What do you like best about Giftogram?

I have been using Giftogram for a few years now. Still loving the ease of not leaving my desk to run out and get gift cards. Giftogram has so many options for my employees to pick from and the employees love getting the giftograms via text! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I have had a few employees say that are not receiving the texts. It would be nice if there was a confirmation that the text Giftogram went through successfully! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi Christy! We are so happy to save you the trip :)! Thanks so much for this review!

Jennifer P.
JP
Jennifer P.
Managing Partner
Mid-Market (51-1000 emp.)
"Quick, Convenient & Effective"
5/5
What do you like best about Giftogram?

Giftogram Customer Service is top tier. The few times we've had an issue with gift cards or email, they have always made it right and they've been prompt in their service. I love working with them, it's been a very easy decision to stay! Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

No, the service really is great and easy to use. Review collected by and hosted on G2.com.

Response from Caitlin McCarron-Haber of Giftogram

Hi Jennifer - I'm so glad to hear Giftogram has made giving to your remote team a bit easier. Thank you for taking some time to leave us a review!

HP
Heather P.
Director of Communications
Enterprise (> 1000 emp.)
"Effortless Employee Rewards with Seamless Branding"
4.5/5
What do you like best about Giftogram?

I really love that you can design your own gift cards with Giftogram and brand them to your company so it feels like it is coming from our company itself. It's really user-friendly, the interface is easy to navigate, and anything with less friction is good in my book. I appreciate how seamless the process is for sending out gift cards, and it seems like everyone likes the gift cards better. I would highly recommend Giftogram to a friend or colleague because it's very easy to use, and the employees seem to really like receiving those gift cards. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I'm pretty sure it does give you a notification when an email is wrong, but maybe flagging another way? I really don't really have any complaints. Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thanks so much for the wonderful review! We’re thrilled to hear Giftogram has made employee recognition easy while helping you create a branded experience for your team. It means a lot to know your employees enjoy receiving their rewards and that you’d recommend Giftogram to others. Thank you for your support and for being a valued customer!

Lydia D.
LD
Lydia D.
Operations Manager
Small-Business (50 or fewer emp.)
"CHOICES CLINICS"
5/5
What do you like best about Giftogram?

Giftogram has continued to be a reliable and easy-to-use platform for celebrating our staff. We appreciate the wide variety of gift card options, the simple delivery process, and how easy it is to recognize employees for work, anniversaries, birthdays, and other special occasions. it has helps us show appreciation to our team in a meaningful and convenient way. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

Our experience has continued to be very positive. We have not encountered any significant issues and appreciate the platform's ease of use and reliability. We look forward to seeing additional gift card options and new features as the platform continues to grow. Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thanks so much for the wonderful review! We’re thrilled to hear Giftogram has become a reliable part of celebrating your team and making employee recognition easy and meaningful. We also appreciate your feedback on expanding our gift card selection and adding new features as the platform continues to grow. Thank you for your continued support and for choosing Giftogram!

TE
Travis E.
Founder
Small-Business (50 or fewer emp.)
"Effortless Gift Solution with Customizable Options"
5/5
What do you like best about Giftogram?

I like that my receivers can choose a Visa gift card and have other choices when they receive a Giftogram. It's a simple way to send gift cards to associates, which is very convenient for expressing appreciation. I can use it when I want and don't have to load a bunch of money on there, doing it as needed. The setup was easy and very simple, making it hassle-free to get started. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I would say the length of time that the customers have to use the gift card, that can sometimes be a little annoying. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hey Travis! Thank you for your feedback! We're glad to hear that Giftogram’s ease of use, saving recipients, and tracking capabilities are helping support your referral efforts. It's also great to know you've had a positive experience with our customer service team. We appreciate your support!

Rehan A.
RA
Rehan A.
Artificial Intelligence Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Giftogram Makes Digital Gifting Fast, Simple, and Flexible"
4.5/5
What do you like best about Giftogram?

I use Giftogram to send digital gift cards and rewards for recognition and appreciation. What I like most is how simple it is to send gifts through email, and recipients can choose from a variety of popular brands. The process is straightforward and saves a lot of time compared to managing physical gift cards. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

The selection of available brands may vary by region, and some redemption options are not available in every country. Apart from that, the platform is easy to use. Review collected by and hosted on G2.com.

Response from Sarah Bienvenida of Giftogram

Thanks so much for the thoughtful review! We’re glad Giftogram has made digital gifting simple, flexible, and time-saving while giving recipients the freedom to choose what they want. We also appreciate your feedback on regional brand availability and will continue working to expand options wherever possible. Thanks again for using Giftogram!

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Giftogram Offers Ease and Convenience for Incentive Programs"
5/5
What do you like best about Giftogram?

We have many incentives and periodic gifts we send to employees and the most appreciated gifts have always been gift cards. Since our team is spread across the country we felt limited to Amazon, but with Giftogram our employees have been able to choose gift cards from vendors that are in their area and work for them. Conveniently as a recipient you can even split your gift for gift cards from multiple vendors.

Giftogram make it easy for us to send gifts to one person, dozens, or even hundreds of people at a time. With the ability to import lists and create teams we're able to manage users and have a history of sent Giftograms, and even resend if needed. When we are sending gifts to the whole team we like to add another degree of customization besides a message, and Giftogram makes it easy to upload or design your own gift card.

Lastly, the support has always been top-tier. I've never worried about reaching out with a question or need. If fact the Giftogram team often reach out to us to see what our needs may be before an anticipated busy season or campaign. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

It is hard to find anything I dislike about Giftogram. One area that I feel could be stronger is reporting on redemption - when a code was redeemed, what it was redeemed for, etc. Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hello! Thank you so much for your detailed and positive review! We're thrilled to hear how Giftogram has made such a meaningful difference for your team. It’s great to know that our flexibility with a variety of gift card options, the ability to split gifts, and ease of tracking have helped keep your employees engaged and made gifting more convenient for you. We’re also happy to hear that our customization options and bulk gifting features have been helpful in creating a personalized experience for your team.

It’s wonderful to know that our support team has been able to assist you when needed and that you’ve found our proactive approach to be valuable. We truly appreciate your feedback and are so pleased that Giftogram is contributing to the success of your incentive programs. We look forward to continuing to support your gifting needs! Thank you again for choosing Giftogram! Can you please reach out to sales@giftogram.com with your contact info?

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Employee Gift Giving"
5/5
What do you like best about Giftogram?

GIftogram is a very easy way to reward employees with a GC of their choosing. Employees appreciate being able to choose from hundreds of different merchants, retailers, etc. It's very convenient for the employer, especially when you have employees in multiple locations throughout the country. You choose the reward and it is emailed directly to the employee - no packaging or shipping required! The Dashboard is very user friendly and I love all the types of Gift Card messages you can choose from which makes the communication about the reward special. Review collected by and hosted on G2.com.

What do you dislike about Giftogram?

I honestly can't think of anything I dislike! Review collected by and hosted on G2.com.

Response from Paula Bevacqua of Giftogram

Hi there! Thank you so much for your thoughtful feedback! We're thrilled to hear that Giftogram has made rewarding employees so easy and convenient, especially with the flexibility to choose from so many retailers. It’s great to know that the platform has been a perfect fit for your Wellness Programs and for recognizing employees who go above and beyond. We’re also glad that the user-friendly Dashboard and customizable gift card messages are helping make the experience even more personal. We truly appreciate your support and look forward to continuing to help with your employee recognition efforts! Can you please reach out to sales@giftogram.com with your contact info?