---
title: Giftogram Reviews
meta_title: 'Giftogram Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1874 reviews by the users' company size, role or industry
  to find out how Giftogram works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 1874
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Giftogram Reviews
**Vendor:** Giftogram  
**Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 1,874
## About Giftogram
Giftogram is a free global platform that helps businesses send gift cards and prepaid cards with their chosen design, logo, and custom message in minutes. Founded on the idea of choice, recipients can decide where to redeem their Giftogram from thousands of today’s most popular retailers. We’re on a mission to help companies build better relationships with employees and customers by making gifts and incentives effortless to send and meaningful to receive. Learn more about how Giftogram is transforming corporate gifting, incentives, and payouts at giftogram.com.



## Giftogram Pros & Cons
**What users like:**

- Users love the **ease of use** of Giftogram, highlighting its intuitive interface and user-friendly design. (417 reviews)
- Users value the **ease of use** of Giftogram for sending gift cards, especially for bulk orders and celebrations. (255 reviews)
- Users love the **easy and instant gifting process** of Giftogram, making recognition for remote associates effortless and fun. (187 reviews)
- Users praise the **exceptional customer support** from Giftogram, highlighting dedicated assistance and knowledgeable staff like Cydney. (128 reviews)
- Users value the **variety of redemption options** offered by Giftogram, enhancing convenience and choices for employees. (124 reviews)
- Easy Sending (121 reviews)
- Simple (87 reviews)
- Convenience (82 reviews)
- Selection (81 reviews)
- Personalization (74 reviews)

**What users dislike:**

- Users experience **gift card issues** regarding tracking redemptions and spending limits, affecting overall satisfaction with Giftogram. (50 reviews)
- Users express dissatisfaction with the **lack of gift card options** , especially missing Amazon for India, impacting gift planning. (40 reviews)
- Users find the **usage difficulty** of Giftogram challenging due to unintuitive screens and complicated navigation for campaigns. (39 reviews)
- Users experience **Email issues** with Giftogram due to delays and difficulties in locating gift cards, often resolved by communication. (34 reviews)
- Users report experiencing **slow delivery** times for Giftogram, particularly frustrating during holidays and weekends. (34 reviews)
- Geographical Limitations (29 reviews)
- Limited Options (28 reviews)
- Limited Customization (19 reviews)
- Limited Card Options (17 reviews)
- Expiration Issues (16 reviews)

## Giftogram Reviews
  ### 1. Giftogram Makes Employee Recognition Simple, Personal, and Consistent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristina M. | Senior Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2026

**What do you like best about Giftogram?**

I've been using Giftogram for more than six years, and my team has been using it for even longer. It’s an incredibly user-friendly platform that makes employee recognition simple, meaningful, and engaging.

One of my favorite features is the ability to create custom templates for a variety of employee milestones and recognition programs, including work anniversaries, birthdays, retirements, and peer-to-peer recognition initiatives. This helps us deliver a consistent, personalized recognition experience across our organization while saving time on administration.

**What do you dislike about Giftogram?**

No complaints! Another great benefit is the flexibility Giftogram offers with rewards. While gift balances remain active in Giftogram for 12 months, once recipients transfer their gift to a participating retailer such as Amazon, Macy’s, Nike, and many others, the gift card does not expire. Employees appreciate having so many options to choose from.

**What problems is Giftogram solving and how is that benefiting you?**

What truly sets Giftogram apart, however, is the exceptional customer service. Their support team is always quick to respond, knowledgeable, and reliable. Anytime I've had a question or needed assistance, they've provided prompt solutions and made the process seamless. It's reassuring to know that support is readily available when needed. Overall, Giftogram has been a reliable, efficient, and effective tool for employee appreciation and engagement. After more than six years of use, I can confidently say it has helped strengthen our recognition culture and enhance the employee experience. I absolutely love the platform and highly recommend it to any organization looking to elevate its employee recognition programs. Thank you, Giftogram!

  ### 2. Outstanding service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff K. | Project Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2021

**Describe the project or task Giftogram helped with:**

We are midsize Non Profit specializing in providing parenting education and supportive services to fathers in underserved neighborhoods.  By participating in the services the fathers are offered gift cards as incentive to continue their engagement over 24 hours of curriculum.  Giftogram is the perfect solution to provide these incentives and even more so as our services moved to virtual delivery during the pandemic.  Paula B. has been absolutely fabulous from the first call.  She immediately understood our model and what we needed and then she walked us through the platform and addressed each question on the mark!  She knows her product and makes it so easy to get started...she even helped us customize our own cards.

**What do you like best about Giftogram?**

Quick responses to questions and the ease of use.  Love the new text feature.  Ability to tailor to our needs and target audience.  Customer Service is superb.  In virtual service world this is the solution to incentivizing!

**What do you dislike about Giftogram?**

Sometimes my clients have trouble understanding the redeeming process or the gift cards go to junk email folders

**What problems is Giftogram solving and how is that benefiting you?**

I love that we are now able to send the gift cards by text as it removes the problem of them going to a junk mail via email route.  Able to offer our participants choices on how they want to redeem their incentives.  Having an ECard option has been a game changer in pandemic times

**Official Response from Paula Bevacqua:**

> Hi Jeff! It has been an absolute pleasure to work with your organization! Thank you so much for this feedback! 

  ### 3. One of the best options for employee recognition

**Rating:** 5.0/5.0 stars

**Reviewed by:** nely R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2023

**What do you like best about Giftogram?**

I haven't noticed anything new in the platform 

**What do you dislike about Giftogram?**

I would like to see the status of gift such as open or unopen. 
I would love to see is the ability to send multiple transactions directly within the platform without having to upload a document.

For example, if I want to send $20 to one user and $40 to another, it would be helpful if the system could ask whether I'm sending a single transaction or multiple transactions. If multiple transactions are selected, I could simply choose the first recipient and enter the amount, then add another recipient and amount, and so on.

This could be done through a simple, dynamic form that allows users to add as many recipient-and-amount combinations as needed before submitting them all at once. It would make the process much faster and more user-friendly, especially for smaller batches where creating and uploading a file feels unnecessary.

**What problems is Giftogram solving and how is that benefiting you?**

Giftogram helps us to recognize and reward employees regardless of distance.

**Official Response from Paula Bevacqua:**

> Hi Nely! Thanks very much for this feedback. We are so happy employees are enjoying the retailer choices! We do have some credit card purchase limits in place for security reasons  - but there are no limits with funding via ach, wire, or company check.

  ### 4. Quick and Easy Way to Celebrate Employee Milestones

**Rating:** 5.0/5.0 stars

**Reviewed by:** Renee S. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Giftogram?**

Giftogram is easy to set up an account and send gift cards to employees to celebrate their birthdays, work anniversaries and other special events.  They let you customize the message to your gift card recipients and you can save templates if you have a celebration that you routinely send gift cards for.  We have used them for years and it is an easy way to reward employees.

**What do you dislike about Giftogram?**

The only thing I would change is that I would like to schedule gift card delivery for different dates in the same transaction.  We celebrate employee birthdays with a gift card and I would like to set up everyone for the month in one transaction, with the gift card being delivered on each employee's birth date.

**What problems is Giftogram solving and how is that benefiting you?**

It allows employees to get a gift card to someplace that they want to use if for.  We only have to go to one place to get any gift card we may want to give.

  ### 5. Fast, Easy Referral Uploads That Fit My Daily Routine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cecilia  S. | Virtual Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Giftogram?**

The referral upload list is something that’s very useful in my daily routine. I can upload everything easily, and it usually takes me around five minutes to get it done. It’s also very easy to tell if any of the referrals I sent weren’t delivered.

**What do you dislike about Giftogram?**

If one of my gift cards isn’t delivered, I can’t just upload it again using a different number or email. Instead, I have to go through the whole process again and use the refund the system gives me. Even though the process itself is pretty simple, it would be much easier if I could resend just that one card with an option like “try again with another email.”

**What problems is Giftogram solving and how is that benefiting you?**

We were looking for a platform to deliver a lot of gift cards, and we found it. The platform is pretty easy to use, and it saves me a lot of time compared with entering them one by one.

**Official Response from Sarah Bienvenida:**

> Thanks so much for the thoughtful review! We’re glad Giftogram has helped save you time with referral uploads and bulk sending. We also wanted to mention that you can resend a Giftogram within 120 days to the same or a new email address at no additional cost, so you don't need to create a brand-new order. If you ever need a hand, our support team is always happy to help. Thanks again for using Giftogram!

  ### 6. Love Giftogram! Great features!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert P. | Recruiting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2024

**What do you like best about Giftogram?**

We've had an outstanding experience using Giftogram for our corporate gifting needs. The platform is incredibly easy to use, offers a great selection of gift card options, and makes sending gifts to clients and candidates quick and seamless. The flexibility it provides allows recipients to choose something they'll truly enjoy, which has resulted in very positive feedback.

Customer service has also been excellent. The team is responsive, professional, and always willing to help when needed. Giftogram has streamlined our corporate gifting process and helped us create a more meaningful experience for our recipients. I highly recommend Giftogram to any business looking for a simple, reliable, and professional corporate gifting solution.

**What do you dislike about Giftogram?**

Nothing... Awesome product.  I guess there could be more design options for the cards.

**What problems is Giftogram solving and how is that benefiting you?**

Giftogram helps with compnay branding and customer retention.

**Official Response from Sarah Bienvenida:**

> Thanks so much for this wonderful review! We’re thrilled to hear Giftogram has helped streamline your corporate gifting while creating a great experience for your clients and candidates. Your kind words about our team mean a lot, and we appreciate the feedback on adding even more design options. Thanks again for your recommendation and for being a valued Giftogram customer!

  ### 7. Work smarter, not harder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tashina W. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Giftogram?**

Perfect for the Admin Assistants who need to deliver happiness to colleagues without having to exert much brainpower guessing what gifts to buy.  I especially love the option of buying physical gift cards and including our logo for customization.  You can also schedule gift cards to go out on certain dates and times so you don't have to login and send gift cards each birthdate.

**What do you dislike about Giftogram?**

I would like to be able to add and schedule multiple email gift cards on the same page instead of having to enter each email and schedule each one individually.

**What problems is Giftogram solving and how is that benefiting you?**

When I send gift cards to colleagues I no longer have to ask or guess what retailers they enjoy.  I also no longer have to leave the office for gift cards.

**Official Response from Caitlin McCarron-Haber:**

> Hi Tashina, 

Thank you for taking the time to leave Giftogram a review, I'm so glad to hear Giftogram has made it easier for you to deliver happiness - that's fabulous! 

One quick tip before I go, you are able to schedule digitally delivered gifts in bulk all at once by importing a spreadsheet of your recipients list if you'd prefer not to enter your recipient's addresses individually. 

Happy gifting! 

  ### 8. powerful tool which we love!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin N. | Recruiter and Recruiting Operations Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2025

**What do you like best about Giftogram?**

We are still using Giftogram for our employee gifting program (for life events: babies, deaths in family, illness) and for our internal rewards program (kudos, VIA awards, and more). It's still very easy to use and fund our account. Kristin Muzio is our rep and so on top of things!

**What do you dislike about Giftogram?**

I think only thing we'd love is if unused gifts don't get redeemed we could track that and maybe get refunded back into our account. There is currently no way to track when someone has used their funds.

**What problems is Giftogram solving and how is that benefiting you?**

it helps us engage our employees and give the power to pick their own gift, which is such a nice feature + great for employees! we've never had any issues or complaints from employees around it!

**Official Response from Paula Bevacqua:**

> Hey Austin! Thank you for the great feedback! We’re thrilled to hear that Giftogram is making employee appreciation easy and enjoyable for your team. It’s wonderful to know Kristin has been so helpful, and we truly appreciate your support in using Giftogram for all your gifting needs!

  ### 9. Highly Recommend Giftogram - Our Employees Love it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melanie M. | Director, People &amp; Culture, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2026

**What do you like best about Giftogram?**

The platform is flexible, it offers the ability to do automated campaigns, employees rave about the ability to choose their own gift, we can do creative one-off items or create some specific programs around campaigns, we can easily collaborate as a team within giftogram, billing is easy and our service contact is amazing - helped get us started, trained new team members and made everything
 really easy for our team.

**What do you dislike about Giftogram?**

I can't think of anything other than the grocery store options (for our Thanksgiving campaign) is a little limited.

**What problems is Giftogram solving and how is that benefiting you?**

Finding an easy, customizable, user-friendly and reasonably priced option to gift and recognize our people - from birthdays to prize winners and thanksgiving gifts and thank you cards we do this all in giftogram.

**Official Response from Sarah Bienvenida:**

> Thanks so much for the wonderful review! We’re thrilled to hear Giftogram has become such a valuable part of your employee recognition programs and that your team enjoys the flexibility and choice it provides. We also appreciate the feedback on grocery store options and will be sure to share it with our team. Thanks again for your partnership!

  ### 10. This website made our recognition much more efficient!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriela D. | Project Coordinator, Banking, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about Giftogram?**

It has streamlined our recognition program significantly, giving us more time to celebrate and less time to do the admin part. I also love having both digital and physical options.

**What do you dislike about Giftogram?**

The only challenge I've encountered is when employees don't realize their email has gone to the junk folder, and they notify it after too much time. The platform has some time limitations, but even when I've needed customer service to come through, they have helped us.

**What problems is Giftogram solving and how is that benefiting you?**

Giftogram is solving our need to provide rewards that align with our employees' needs. It benefits us because it has eliminated the time we used to spend either asking for the type of merchant employees wanted their gift cards from or going to buy physical cards.

**Official Response from Paula Bevacqua:**

> Hi Gabriela! I am so happy we can help streamline your recognition program. We really appreciate your feedback! 


## Giftogram Discussions
  - [What is Giftogram?](https://www.g2.com/discussions/what-is-giftogram) - 1 comment, 2 upvotes
  - [How do I redeem a Giftogram?](https://www.g2.com/discussions/how-do-i-redeem-a-giftogram) - 1 comment, 1 upvote
  - [What is Giftogram used for?](https://www.g2.com/discussions/what-is-giftogram-used-for) - 6 comments
  - [How do I order a Visa gift card online?](https://www.g2.com/discussions/how-do-i-order-a-visa-gift-card-online) - 2 comments
  - [Can you give employees gift cards?](https://www.g2.com/discussions/can-you-give-employees-gift-cards) - 1 comment

- [View Giftogram pricing details and edition comparison](https://www.g2.com/products/giftogram/reviews/giftogram-review-9630565?section=pricing&secure%5Bexpires_at%5D=2026-07-13+02%3A57%3A39+-0500&secure%5Bsession_id%5D=c7589ea7-6769-496e-b7c0-9ac71f94a91d&secure%5Btoken%5D=b8ede079bf44844e3060abb7eff5ef39a17057d4422f71053ff1df58486b7df3&format=llm_user)
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## Giftogram Features
**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

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