--- title: FTAPI Reviews meta_title: 'FTAPI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how FTAPI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 18 scale: '5' date_modified: '2026-10-01' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

FTAPI Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the secure sharing capabilities of FTAPI, enjoying the peace of mind it provides for sensitive data transfer. (7 mentions)
Users highly value the top-notch security features of FTAPI, ensuring safe handling of sensitive information. (6 mentions)
Users appreciate the top-notch security features of FTAPI, ensuring peace of mind for sensitive data exchanges. (5 mentions)
Users praise FTAPI for its intuitive interface, enabling seamless use for both technical and non-technical team members. (5 mentions)
Users value FTAPI's robust protection and advanced security features, ensuring safe handling of sensitive data effortlessly. (5 mentions)
Users express concerns about encryption issues affecting workflow efficiency and password protection vulnerabilities in FTAPI. (1 mentions)
Users experience inefficiency due to slow workflows caused by the encryption process for mixed recipient groups. (1 mentions)
Users express concerns over the lack of features, particularly in documentation and security evaluation tools. (1 mentions)
Users express concerns over limited customization options and insufficient technical documentation for evaluating FTAPI's security features. (1 mentions)
Users express concerns about limited storage, affecting their ability to securely manage large amounts of data. (1 mentions)

5 Pros or Advantages of FTAPI

5 Cons or Disadvantages of FTAPI

FTAPI Reviews (18)

Reviews

FTAPI Reviews (18)

4.8
18 reviews
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LN
Lukas N.
Head of IT
Small-Business (50 or fewer emp.)
"FTAPI delivers as Secure Data Management and Workflow Solution"
5/5
What do you like best about FTAPI?

After using FTAPI for a while, a few things have stood out to me in a very practical, day to day way. It fits into our normal routines without getting in the way, which I appreciate because we already juggle enough tools. The separation between internal and external sharing also feels reassuring because it reduces the chances of sending something to the wrong place.

I did not expect to use the automation features much, but they turned out to be helpful for tasks that repeat all the time. The audit trail is also clearer than I thought it would be, which makes it easier to answer questions about who accessed what.

I also added the E-Mail Encryption and our counterparties really like it. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

It would be good if FTAPI would be more known since it really solves several problems in efficient ways Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"A Secure and User-Friendly Solution for Data Transfer"
4.5/5
What do you like best about FTAPI?

FTAPI provides a simple and trustworthy way to share sensitive information securely. The solution integrates well into daily workflows and makes sending large or confidential attachments straightforward. Security and data protection are clearly a top priority, which gives us confidence in everyday use. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

One area for improvement is the handling of encryption for mixed recipient groups. When an email is sent to both external and internal recipients, the message is encrypted for all recipients, including internal ones, which can occasionally slow down workflows.

In addition, there is no full protection against incorrect recipient addresses. If a wrong email address is entered and recipients manage their own passwords, access cannot always be prevented in such cases. An additional safeguard or warning mechanism here would be helpful. Review collected by and hosted on G2.com.

ML
Marc L.
Mid-Market (51-1000 emp.)
"Simple, Secure, and Excellent Support"
4.5/5
What do you like best about FTAPI?

I like the simplicity of FTAPI and the excellent support. It's really great that we can send files securely, especially larger files that cannot be sent by conventional means. I also greatly appreciate the ability to work with external partners in a shared project space on projects like construction projects. It's very convenient that FTAPI is used directly in the browser without requiring any integration, which makes it super easy and relaxed. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

There are a few administrative functions and overviews missing in the backend, for example regarding user quotas, etc. However, this is complaining at a high level, and thanks to the top support, you still always receive your answers quickly. Review collected by and hosted on G2.com.

MS
Manuel S.
Account Management
Mid-Market (51-1000 emp.)
"A solution that is completely convincing"
5/5
What do you like best about FTAPI?

The solution is stable and FTAPI convinces us sustainably. They are also constantly evolving, as for example with the SecuFlows or the integration into the desktop folder structure. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

We are still very satisfied with the solution and can totally recommend it. Review collected by and hosted on G2.com.

Thomas P.
TP
Thomas P.
Vertriebsleiter Channel D/A/CH
Mid-Market (51-1000 emp.)
"Indispensable for safe working – FTAPI impresses all around!"
5/5
What do you like best about FTAPI?

FTAPI continues to impress us across the board, and the recent developments add clear added value on top. The optimized security and workflow functions directly contribute to our process quality, while the intuitive interface ensures that all teams can work without friction. The highly professional support is particularly noteworthy: fast, reliable, and always solution-oriented. FTAPI is a stable, trustworthy partner for us in secure data transmission and a clear recommendation for any company with high compliance requirements. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

FTAPI fully addresses our requirements, particularly regarding usability, performance, and security standards. Looking ahead, it would be helpful if new features or developments were communicated more transparently to assess optimization potentials early on. Overall, however, I am consistently satisfied with the solution and the level of support. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"FTAPI: Easy to apply and download attachments without email blockages"
5/5
What do you like best about FTAPI?

FTAPI is easy to use – both for the sender and the recipient. Unlike many other solutions, the recipient can download the attachments easily without a mail protection blocking the messages. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

There are no points in the application that raise doubts about its use. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"High security, easy operation, and strong Outlook integration"
4/5
What do you like best about FTAPI?

great security that is simple to use, good integration with Outlook, easy setup of the add-in, manageable administrative effort Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

so far no negative experiences, the function for automatically selecting linked mailboxes is not yet properly implemented Review collected by and hosted on G2.com.

David W.
DW
David W.
Account-Manager
Small-Business (50 or fewer emp.)
"Secure, easy to use, and top support from FTAPI"
5/5
What do you like best about FTAPI?

Combination of security + ease of use, server location Germany! Especially the employees of FTAPI are simply top-notch, competent, fast, and straightforward. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

The price is relatively high in some cases depending on the application. Review collected by and hosted on G2.com.

Tim K.
TK
Tim K.
CEO
Small-Business (50 or fewer emp.)
"FTAPI is an important component for us in the secure exchange of customer data."
5/5
What do you like best about FTAPI?

With SecuFlows, FTAPI offers us a reliable, secure, and versatile API interface for the structured and GDPR-compliant exchange of sensitive data with our customers. We particularly want to highlight the ability to comfortably and securely transfer large files – this is an absolute game changer for our work.

Furthermore, we use SecuMails directly from Outlook to seamlessly and without media disruption send confidential documents. It works intuitively, saves a lot of time, and significantly increases the security of our communication. The integration into our existing processes was quick and uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

Currently, there are no points of criticism. FTAPI is running stably, fully meets our requirements, and impresses both functionally and through the service. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Secure End-to-End Encryption with Smooth Large File Uploads"
5/5
What do you like best about FTAPI?

End-to-End Encryption and large Fileuploads Review collected by and hosted on G2.com.

What do you dislike about FTAPI?

customization of the design of the own server. only small logo possible in submitbox Review collected by and hosted on G2.com.