Freestyle M.O.M. Reviews & Product Details

With the longest and deepest experience in multi channel eCommerce inventory management & order fulfillment, Multichannel Order Manager (M.O.M.®) is the leading PCI compliant inventory, order and customer management software solution for small and mid-sized eCommerce, multi channel and distribution businesses. M.O.M. has earned a strong reputation in the industry, with a customer base that manages over a million online shoppers daily and nearly $10M in gross merchandise sales every day. With multiple editions available, M.O.M. grows WITH your business, and saves you time and money as your business grows.

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Freestyle Solutions

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Freestyle M.O.M. Community

Overview by

Laura Hills (VP Marketing Freestyle Solutions)

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User Insights

Average based on 7 real user reviews.

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Freestyle M.O.M. Reviews FAQs

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Last updated: Nov 01, 2026

What is Freestyle M.O.M., and what problem is it built to solve?

Freestyle M.O.M. is multichannel order management software for managing orders, inventory, and customer data across sales channels in one system. It is designed to help e-commerce, multichannel, and inventory-heavy businesses streamline operations and support customer satisfaction and sales.

Does Freestyle M.O.M. offer an open API, and what does it integrate with?

Freestyle M.O.M. does not offer an open API.

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SJ

Sachin J.

Associate Consultant

Enterprise (> 1000 emp.)

9/25/2023

"Freestyle Inventory Management tool - Game Changer"

4.5/5

What do you like best about Freestyle M.O.M.?

1. Easy to use and implement Purchase Order Administration processed

2.Inventory Forecasting methods and analytical capabilities

3. Easy to integrate with other ERP softwares.

4. Good customer Support Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

1. Complexity for small businesses

2. Relatively Expensive

3. Customization is time consuming Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/18/2017

"So many great features - But..."

3/5

What do you like best about Freestyle M.O.M.?

It's an affordable product for just about every small company. No matter if you are mail order, manufacturing, distribution etc. We use it in conjunction with their web/ecommerce product Sitelink - and they integrate pretty well. Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

There are some really nice, devoted people there - however - they need to get with the times - and update their product. The Tax Jar integration is buggy. Tech support is ok - but they could use a few more in support. I was excited when they were purchased by FOG - out of Illinois - but since the purchase - I haven't seen any major updates. I am hoping that Sitelink will be updated and TaxJar integration too. Review collected by and hosted on G2.com.

Recommendations to others considering Freestyle M.O.M.:

Speak to other users - frustrating - because they could be a great company with a great product. Review collected by and hosted on G2.com.

What problems is Freestyle M.O.M. solving and how is that benefiting you?

POS, inventory, e-commerce - list management. It's an affordable, versatile product. The learning curve is very quick - there are many features that we haven't tapped into yet - and we've been a user for at least 15+ years. Review collected by and hosted on G2.com.

AS

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

9/29/2021

"This was once a good solution"

2/5

What do you like best about Freestyle M.O.M.?

It gives you one place for order and inventory management. Support is friendly and will eventually help you out with issues in both using and fixing the program. (This is good as you will be using them often.) Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

This is a very dated solution, and the problems with the software compound every time you update it. The database does not easily integrate with other software, requiring additional third-party software to function. Reports give minimal information. There is no real CRM. eCommerce solutions are not kept up-to-date and are about 5 years behind other solutions. Knowledge base is not maintained and most recent articles are from 2013. All updates to the software are a manual and lengthy process. Review collected by and hosted on G2.com.

CA

Verified User in Automotive

Small-Business (50 or fewer emp.)

5/30/2018

"M.O.M. Review"

3/5

What do you like best about Freestyle M.O.M.?

Solid POS system that can be configured for a wide range of business products and solutions. Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

Some features seems out of date. Using imported shipping table rates instead of live rates is problematic. Review collected by and hosted on G2.com.

Recommendations to others considering Freestyle M.O.M.:

If integration with other platforms take time to see what products they have implementations for and make sure they still support those hooks for other software. Review collected by and hosted on G2.com.

What problems is Freestyle M.O.M. solving and how is that benefiting you?

Ability to import web orders to finalize and process all orders through a single system. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

1/11/2018

"review for software"

3.5/5

What do you like best about Freestyle M.O.M.?

the fact that it is so user friendly, ease of use Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

no dislikes as of yet , other that searching in software can be a bit much sometimes Review collected by and hosted on G2.com.

NK

Nicholas K.

Marketing Director

Mid-Market (51-1000 emp.)

3/29/2017

"Powerful system, but you need to be an expert to use."

2/5

What do you like best about Freestyle M.O.M.?

The flexibility and the ability to completely customize the system for any business. Review collected by and hosted on G2.com.

What do you dislike about Freestyle M.O.M.?

Not user-friendly, not intuitive, cumbersome. Review collected by and hosted on G2.com.

Recommendations to others considering Freestyle M.O.M.:

It's very dated catalog software trying to stay relevant in the internet world and not doing a great job of it. Review collected by and hosted on G2.com.

What problems is Freestyle M.O.M. solving and how is that benefiting you?

It's the CRM we use for our company and have used since 1999. Unfortunately, it hasn't really been updated much since then. Review collected by and hosted on G2.com.