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Frame.io Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Frame.io's ease of use enhances collaboration and streamlines the review process, saving time significantly. (63 mentions)
Users value the easy sharing features of Frame.io, facilitating effective collaboration and streamlined feedback for video projects. (36 mentions)
Users appreciate the collaboration and review features of Frame.io, enhancing team communication and saving time on revisions. (35 mentions)
Users praise Frame.io's easy setup, enjoying a smooth and hassle-free experience for video collaboration and project reviews. (24 mentions)
Users find Frame.io exceptionally intuitive, enhancing collaboration and simplifying feedback collection on video projects. (23 mentions)
Users experience slow performance during bulk uploads and video preview loading, especially with weak internet connections. (19 mentions)
Users feel the subscription cost is high for small creators, affecting accessibility despite the product's value. (16 mentions)
Users face storage limitations with Frame.io, particularly when handling multiple high-quality videos, impacting their workflow efficiency. (13 mentions)
Users find the limited options for downloading and customizing features on Frame.io frustrating and less efficient. (12 mentions)
Users find the UI design issues of Frame.io complicate simple video tasks and create confusion with non-video assets. (12 mentions)

5 Pros or Advantages of Frame.io

5 Cons or Disadvantages of Frame.io

CG
Chris G.
Enterprise (> 1000 emp.)
"Clients love it!"
4.5/5
What do you like best about Frame.io?

We use Frame.io as a review tool for our clients. It has been well received by everyone. The ability for them to leave comments at the exact time in the video has been a game changer and made it easier for our editors to produce changes Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Right now, it's hard to say what I dislike about it. We have some network infrastructure that doesn't allow us to use the full capabilities of the app but we are working internally to resolve that. What we need is to be able to make a solid use case with our information security team about storing assets on the cloud. Review collected by and hosted on G2.com.

Dream F.
DF
Dream F.
Head of Business Process Automation and Enablement
Small-Business (50 or fewer emp.)
"Intuitive, Reliable Reviews with Frame.io—Everyone Stays on the Same Page"
5/5
What do you like best about Frame.io?

Frame.io is an intuitive and reliable tool for both internal and external reviews of our creative work. No more guessing—everyone always knows exactly what the other person is talking about. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

The features keep improving steadily. Although it was an investment at first, it turned out to pay off very quickly. At the moment, I don’t have any dislikes or wishes. Review collected by and hosted on G2.com.

Verified User in Animation
UA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Super Convenient Client Reviews in One Place—Perfect for Post-Production Workflows"
5/5
What do you like best about Frame.io?

The ease of use for review, I'm sharing links with clients for them to leave their comments and it's super convenient to keep everything in one place that is already friendly for post production workflows Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

After I enabled the adobe user plan with 100gb, I haven't found something I do not like, prior to that, the free tier with only 2 gb of space is just too small to offer any meaningful usefulness Review collected by and hosted on G2.com.

Bartłomiej O.
BO
Bartłomiej O.
Freelance Motion Graphic Designer
Mid-Market (51-1000 emp.)
"Effortless Collaboration and Clear Feedback"
5/5
What do you like best about Frame.io?

What I like most about Frame.io is how easy it makes collaboration with clients, partners, and teammates. You don’t have to write down timecodes or explain things in long messages. Feedback can be left directly on the exact frame that needs changes. The drawing tools are also very helpful because they make it easy to show what should be adjusted. Overall, it saves time and makes communication much clearer. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Sometimes playback is not as smooth as playing a video directly from disk, especially with heavier files. Other than that, the platform works very well for my workflow. Review collected by and hosted on G2.com.

Nijat I.
NI
Nijat I.
Full-stack Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"organized video collaboration"
4.5/5
What do you like best about Frame.io?

The way it streamlines video feedback is brilliant. Instead of endless email threads, clients can comment directly on the video timeline, and I see exactly what needs to be changed. It keeps projects moving fast and organized. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

> The biggest issue for me is performance with heavy projects — large uploads or long timelines can slow things down quite a bit. Sometimes comments take a few seconds to sync, and it interrupts the flow. I also wish there were more customization options for sharing links and controlling client permissions. Overall, though, the core idea works really well. Review collected by and hosted on G2.com.

Alex H.
AH
Alex H.
Owner Outward Element Creative Studio
Small-Business (50 or fewer emp.)
"Streamlined Video Collaboration, High Storage Costs"
4.5/5
What do you like best about Frame.io?

I think Frame.io is the best software for collaborative review. I love that it allows clients to leave feedback based on exact time codes and lets them draw on the image. I find the uploads to be incredibly fast, which is fantastic, and I enjoy how it integrates with Adobe Premiere, making it easy to import comments directly into my sequence. These comments translate to markers on my sequence, allowing me to easily go through and make changes. It even allows file uploads, revisions, and offers great features when sharing videos. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I think the biggest downside to Frame.io is the storage cost beyond the free version. It is expensive to have large amounts of data stored. Review collected by and hosted on G2.com.

Mindy S.
MS
Mindy S.
Account manager
Small-Business (50 or fewer emp.)
"Perfect for feedback during the video creation process"
5/5
What do you like best about Frame.io?

It is super easy to leave feedback on video projects we are working on. Everyone can leave comments on exactly the right spot, and we can mark up the screen, use specific timestamps. It's perfectly easy to convey our meaning. We use it both internally and with clients. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

It doesn't keep me signed in so I have to sign in every time I open a new link. I don't know why since I always sign in so this is annoying- happens every time. Review collected by and hosted on G2.com.

Kate C.
KC
Kate C.
Field Marketing Specialist
"Game-Changer for Video Collaboration"
5/5
What do you like best about Frame.io?

I love how Frame.io has made getting final sign-off on content much easier for us. We can discuss the video and give notes at the precise frame, which is super helpful. I love being able to go in and use the drawing tools to pinpoint exact issues in a frame. It's great that you can draw around the edit that’s needed instead of having to describe the frame and issue. The integration with our Adobe package is fantastic, and the initial setup was seamless; we didn’t need any setup, just log right in. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

I don’t have any improvements Review collected by and hosted on G2.com.

Shivam S.
SS
Shivam S.
AI Data Annotator
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Video Collaboration, Precise Feedback"
5/5
What do you like best about Frame.io?

I love Frame.io for its frame-accurate commenting feature, which lets clients pinpoint exact moments for feedback without vague emails or confusion. The real-time collaboration and seamless Adobe Premiere integration dramatically speed up workflows for video teams. I appreciate how version control keeps everything organized in one place, eliminating scattered files. The initial setup is very straightforward, with an intuitive dashboard and guided onboarding that make it accessible even for non-tech users. I also enjoy that Frame.io integrates seamlessly with Adobe Premiere Pro, After Effects, and Photoshop for direct uploads and frame-accurate exports, working well with tools like DaVinci Resolve, Final Cut Pro, Dropbox, and Google Drive. It was a big upgrade from Dropbox and Google Drive, providing organized workflows and smooth client handoffs. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Pricing and storage limits can feel restrictive for larger teams or high-volume projects, often requiring upgrades sooner than expected. The interface, while powerful, has a learning curve for non-technical clients, and occasional upload speed issues arise with big files. Mobile app functionality lags behind the web version for full review workflows. Review collected by and hosted on G2.com.

Shivam A.
SA
Shivam A.
3D Animator
"Pinpoint Feedback and Seamless Adobe Integration"
4.5/5
What do you like best about Frame.io?

I love the pinpoint-accurate feedback feature, which allows users to click directly on a frame and leave comments associated with specific pixels, making notes very precise. I appreciate Frame.io's intuitive interface, as it's exceptionally clean and easy to navigate, even for clients new to professional review platforms. The fast and reliable playback of high-resolution videos with minimal load times and buffering is another highlight. I also enjoy the deep integrations with Adobe and Apple, which let editors review comments and manage assets within their NLEs, saving hours usually spent context-switching. The visual context feature is great too, as it allows drawing annotations directly on frames for clear instructions. Setup was easy for me, and the convenience of uploading and receiving immediate feedback through Adobe After Effects is extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Frame.io?

Download/Upload Complexity: For clients who just need to quickly download the final video file, the interface can sometimes feel overly dense compared to a simple shared Dropbox or Google Drive link. The focus is heavily on the review mechanism, which can complicate the simple delivery task. Non-Video Asset Handling: While you can upload images, PDFs, and audio, Frame.io is optimized for video. Its tools for marking up and collaborating on non-video documents are basic compared to dedicated document collaboration tools. Review collected by and hosted on G2.com.