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Follett Destiny Library Manager Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Follett Destiny Library Manager Reviews (434)

Reviews

Follett Destiny Library Manager Reviews (434)

4.3
434 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and efficient cataloging features of Follett Destiny Library Manager, which streamline library management tasks and enhance the experience for both staff and students. Many appreciate the intuitive interface that allows for quick access to resources and reports, although some find the reporting capabilities to be less user-friendly and sometimes frustrating.

Pros & Cons

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Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Seems Outdated and Limited"
2.5/5
What do you like best about Follett Destiny Library Manager?

It's important to be able to run reports, which the Manager allows you to do. I'm glad they are going to release an AI component, although I am surprised that there will be a paid version. It seems like something that should be included. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

The user interface looks really outdated and in the 3 years I've been using it, there don't seem to be any significant updates that have been made. People post needed changes on the Community Page, and nothing ever seems to happen. For example, it's ridiculous that Collections can not be sorted by Call Number and that you have to click on each book in a collection to find out if it is available or checked out. Folks requested that years ago. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Hello! Thank you for your review. We would love to connect with you to ensure we help with these issues with the interface. You can contact me at adoherty@follettsoftware.com and I can escalate this to our team. In addition, Destiny AI is available in the latest version of Destiny, and requires the Unified Navigation feature. I can provide more information there for you as well!

Katherine W.
KW
Katherine W.
School Library Media Specialist
Mid-Market (51-1000 emp.)
"Library Manager"
5/5
What do you like best about Follett Destiny Library Manager?

I appreciate Follett Destiny Library Manager for its user-friendly interface, which makes managing books, resources, and media easy. I value its powerful cataloging and search features, customizable settings, and efficient circulation and inventory management. The system integrates well with other school platforms and offers detailed reports and analytics to help school librarians make informed decisions. Additionally, its support for eBooks and digital resources, along with the flexibility of cloud-based access, allows me to easily manage the library remotely and provide students with easy access to a wide range of materials. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

I’ve found that some librarians using Follett Destiny Library Manager feel it’s quite expensive, especially for smaller schools or libraries with tighter budgets. While the system is generally user-friendly, there can be a learning curve with advanced features, and some wish for more customization options for the interface and reports. Overall it is worth it to me with their good customer support. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your positive feedback about Follett Destiny Library Manager! We're thrilled to hear that you find the interface user-friendly and appreciate the system's powerful features for managing books and resources effectively. We understand your concerns about pricing and customization options and will certainly take that feedback into consideration for future improvements. We're glad to hear that our customer support has been helpful to you. If you have any specific suggestions or further feedback, please feel free to reach out to me at adoherty@follettsoftware.com. We're here to assist you with any questions or assistance you may need. Thank you for choosing Follett Destiny Library Manager to help streamline your library management processes!

Verified User in Libraries
UL
Verified User in Libraries
Enterprise (> 1000 emp.)
"Follett Library Manager - Good for the Job"
4.5/5
What do you like best about Follett Destiny Library Manager?

I really like several of the features of Library Manager. It is relatively easy to add new records using several approaches - title, author, ISBN etc. Circulation is easy as well. In elementary, I use the checkout by homeroom feature which has the students' ID pictures. We are web hosted. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

There are a few downsides: the integration between Back Office and Destiny Discover still has a few glitches. A big one is that for Collections that are populated from a B.O. Resource List do not update when the RL is updated. Another issue is that books deleted are not removed from a Collection, causing confusion. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your positive experience with Follett Destiny Library Manager! We understand the importance of seamless integration and accurate updating, and we will take your feedback into consideration as we continue to enhance our system!

Rosan C.
RC
Rosan C.
Teacher Librarian
Small-Business (50 or fewer emp.)
"Destiny"
4.5/5
What do you like best about Follett Destiny Library Manager?

Continuous service. Easy check in and out system. Help desk availability is convenient. Destiny Discover has an appealing interface. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

Reports can be hard to find when a specific data point is needed. Many times I rely on calling a colleague because I can't find a specific report and "help" is not usually helpful. Allow Discover interface to check out books. RESOURCE LISTS SHOULD TRANSFER TO DISCOVER! Marc record cleanup with mitinet would be a better package. And offer some free trainings. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your feedback on Follett Destiny Library Manager! We're delighted to hear that you appreciate the continuous service, easy check-in/out system, and convenient help desk availability. We understand your concerns about finding specific reports and will work on improving the search functionality. Your suggestion to allow Discover interface to check out books and transfer resource lists is noted and we will be passing on this feedback. We do have training and resources for Destiny Library Manager on Follett Software community: https://www.follettcommunity.com/s/destiny-library-manager. We hope these are helpful to you as well!

Samantha B.
SB
Samantha B.
Media Coordinator/Librarian
Mid-Market (51-1000 emp.)
"I like it but it’s not perfect"
4.5/5
What do you like best about Follett Destiny Library Manager?

It's very user friendly. What I don't know I can usually figure out quickly in my own. It's a lot of common sense Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

It's not synced correctly maybe on my end. I have spent the past 2 days uploading my students current pics to it. I wish I could make the info upload on my own in bulk. I know that's an option but I couldn't figure out how to do it so I have had to do it one by one Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Hi Samantha, we appreciate your positive feedback on the user-friendliness of Follett Destiny Library Manager. We apologize for the syncing issue and the challenges with bulk uploads. We will work on providing better training resources to help you utilize the system to its full potential.

Alisha S.
AS
Alisha S.
Library Media Technician
Small-Business (50 or fewer emp.)
"Lots to Love"
5/5
What do you like best about Follett Destiny Library Manager?

Library Manager is generally user-friendly and easy to use. It has been invaluable for my school library and our district and makes it easy to track books and patrons. I love how easy it is to see what's overdue for each of my classes and being able to do ILL between all our school sites is amazing for access to materials we don't have at our specific site. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

I wish it were a little more intuitive to create customized reports and that the search feature functioned more closely to Google. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your positive experience with Follett Destiny Library Manager! We're thrilled to hear that it has been invaluable for your school library and district in tracking books and patrons. We appreciate your feedback on areas for improvement, such as creating customized reports and enhancing the search feature. Your input is valuable to us as we strive to enhance our product! Thank you for being a customer!

Ginger V.
GV
Ginger V.
Library Media Specialist
Small-Business (50 or fewer emp.)
"I have had only positive results with Follet Destiny Library Manager, including customer support."
5/5
What do you like best about Follett Destiny Library Manager?

One of the most helpful features of Destiny is the limitless reports that can be printed or created for long term data purposes, or just everyday reporting needs. One of the upsides of using Destiny is the user friendly catalog format for students and staff that can even be simplified for the youngest of patrons. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

I honestly cannot think of anything I don't like about Follett Destiny Library Manager. I like having the ability to suggest an idea for improvement through the "enhancement request" feature in Follett Community. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for your positive feedback! We're glad to hear that you find the limitless reports and user-friendly catalog format helpful. We're always looking for ways to improve, so we appreciate your suggestion to use the improvement of the enhancement request feature!

PQ
Paula Q.
Library Media Tech
Mid-Market (51-1000 emp.)
"Follett Destiny is my Right Hand Man"
5/5
What do you like best about Follett Destiny Library Manager?

Everything is in one place. It keeps me organized. Reports in Destiny have come a long way in the 12 plus years I have been using it. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

Sometimes reports can be too restrictive for high school use. High schools don't use homerooms. We need to run reports by periods and teacher to send notices to students and teachers. I often need to let teachers know which students in their classes still need to return a book each period and we still don't have a report for that. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your positive experience with Follett Destiny Library Manager! We understand your concern about the restrictions on reports for high school use, and we will take this feedback into account as we continue to improve our system. We will passing all of this feedback to our Destiny Library Manager team. Thank you for being a customer!

Laurel E.
LE
Laurel E.
K-8 School Library Media Specialist
Enterprise (> 1000 emp.)
"K-8 School Librarian"
4/5
What do you like best about Follett Destiny Library Manager?

I like the ability to set up a self-checkout. I am the librarian for all 3 schools in my district (K-8, 1200 students) and I cannot physically be at all places at once. Self-checkout enables students and staff to get what they need when I am not at that campus. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

Enrichment reports often still include books that were weeded, regardless if the collection has been reuploaded to Titlewave. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

We're glad to hear that you find the self-checkout feature helpful in managing multiple school libraries. We understand the importance of accessibility for students and staff, and we're pleased that this feature is meeting your needs! Regarding enrichment reports, we have some new updates with that in the Destiny v.22.5 Winter Release which our product manager goes over! Please view the recording here: https://follettsoftware.com/resource/unveil-the-future-of-education-technology-destiny-winter-release-webinar.

TE
Tina E.
Library Manager
Small-Business (50 or fewer emp.)
"Follett Destiny Library Manager is a Great Tool"
4.5/5
What do you like best about Follett Destiny Library Manager?

I like the fact that everything is in one place. I can do administrative work as well as assist my students within Destiny. It is a tool that I use during my entire work day. Review collected by and hosted on G2.com.

What do you dislike about Follett Destiny Library Manager?

When selecting date for various reports I wish that I could type in a date instead of having to go through the calendar. Review collected by and hosted on G2.com.

Response from Annie Doherty of Follett Destiny Library...

Thank you for sharing your positive experience with Follett Destiny Library Manager. We understand your frustration with the date selection process and will take your suggestion into consideration for future updates! Thank you for being a customer Tina!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

6 months

Average Discount

7%

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