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Disco Reviews & Product Details

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Disco Reviews (5)

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IC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/21/2024

"Academic and Industrial use of disco for process analytics"

4/5

What do you like best about Disco?

User friendly interface

Flexibility for interactive analysis Review collected by and hosted on G2.com.

What do you dislike about Disco?

Does not offer predictive analytics

Lack of integration capabilities to other Process Mining plafoem

Lack of advance process mining algorithms Review collected by and hosted on G2.com.

KH

Krystofer H.

Senior Financial Analyst

Financial Services

Mid-Market (51-1000 emp.)

1/18/2023

"Incredible tool for large data sets but with no built-in collaboration feature."

4/5

What do you like best about Disco?

Some of the best features I have found with Disco is its ability to handle large data sets. This feature is perfect for us as an organization that deals with large data. I have also found its UI easy to navigate, making it accessible to our users of all skill levels.

The software also allows us to import data from various sources, such as Excel and even logs, making it easy to analyze processes.

The customer support of Disco is excellent. It provides different types of support, including online documentation and tutorials. Review collected by and hosted on G2.com.

What do you dislike about Disco?

The drawback of this software is that it does not have a built-in collaboration feature for sharing process mining results with other stakeholders. This could make it difficult for teams to work together and make decisions based on the insights provided by disco.

This software is a commercial tool and may be expensive for some organizations. The cost of the tool could make it a prohibitive option for smaller businesses or organizations with limited budgets. Review collected by and hosted on G2.com.

What problems is Disco solving and how is that benefiting you?

This tool helps us identify areas of a process where compliance requirements are not being met, such as activities that are being performed out of order in the organization or that are missing important information.

It also helps in optimizing and redesigning processes. Once issues have been identified, Disco helps us optimize and redesign the processes to make them more efficient, effective, and compliant. Review collected by and hosted on G2.com.

DV

David V.

Paralegal

Small-Business (50 or fewer emp.)

6/9/2022

"DISCO has a nice interface, which is easy for attorneys and paralegals to use."

5/5

What do you like best about Disco?

Users can easily find documents using the filters. They can 'search' without having to know how to search. Once they get comfortable, they usually want to learn how to do more complex searching. Review collected by and hosted on G2.com.

What do you dislike about Disco?

Not being able to determine database sizes either individually or group.

I would prefer to have the option that Batching (Manage Review Stages) provides whereby a file MUST be tagged from a Group e.g. Responsive, Non-Responsive, OR Privilege. This prevents conflicting tags e.g. tagged as Responsive AND Non-Responsive.

It would also be nice to have an "If" option e.g. if a doc is tagged Privilege, the 'basis' (Attorney-Client Communication, Work Product, etc.) MUST be tagged as well. Review collected by and hosted on G2.com.

UM

Verified User in Music

Small-Business (50 or fewer emp.)

10/31/2022

"Game Changer"

5/5

What do you like best about Disco?

Easy to upload, share & organize files into folders and subfolders Review collected by and hosted on G2.com.

What do you dislike about Disco?

Customization aesthetic isn't versatile. Review collected by and hosted on G2.com.

GJ

Gábor J.

Sales, business analyst consultant

Management Consulting

Enterprise (> 1000 emp.)

10/2/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fluxicon Disco - to introduce process analytics in company culture"

4/5

What do you like best about Disco?

Perfect user interface, helps intuitive process discoveries. Very good support from Fluxicon team. Review collected by and hosted on G2.com.

What do you dislike about Disco?

Deeper analyses, additional attribute filtering are missing. No auto-discovery (API based), but it is strategically so. Review collected by and hosted on G2.com.

Recommendations to others considering Disco:

My recommendation: Before implementing an automated process mining desktop - in order to understand and highly leverage it's value - start using manual discovery, introducing Disco or similar. Develop first the culture, see the real benefits and only pay for highly integrated automated tools (digitalization) afterwards. Iterate this when plan to add new business areas under the process mining umbrella. Review collected by and hosted on G2.com.

What problems is Disco solving and how is that benefiting you?

Customer care process (high value 100k+EUR/year), agile development process (low value 1-10kEUR/year) Review collected by and hosted on G2.com.