Two years ago, when the email platform my gallery had used for many years announced it was shutting down, I immediately began searching for a replacement that would be both user-friendly and capable of handling the specific needs of our twice-monthly newsletters. As the owner of a fine art photography gallery, consistency, design quality, and ease of use are essential in our communications. During that search, I discovered Flodesk and decided to give it a try.

From the beginning, I was impressed by the intuitive interface and the wide range of visually appealing templates and formatting options. The design flexibility allowed us to create newsletters that reflect the aesthetic standards of our gallery without requiring technical expertise. The transition was also remarkably smooth—importing and organizing our entire contact database was straightforward and efficient.

The platform was quickly adopted by our entire team at Susan Spiritus Gallery, and it has since become an essential part of our marketing and client communication workflow (susanspiritusgallery.com). It has allowed us to maintain a consistent publishing schedule while elevating the visual presentation of our newsletters.

Equally important, Flodesk’s customer support has been excellent. Any time I’ve had a question, the response has been prompt, clear, and genuinely helpful. I have not encountered any issue that was not resolved efficiently.

In addition, the pricing structure is fair and easy to understand, which is particularly valuable for small businesses and independent galleries that need predictable costs without sacrificing quality or functionality.

Overall, Flodesk is a highly user-friendly and thoughtfully designed platform that makes email marketing both accessible and visually compelling. I highly recommend it, especially for creative businesses that value both form and function.

Susan Spiritus

Susan Spiritus Gallery

susanspiritusgallery.com Review collected by and hosted on G2.com.

I really want to be able to post my email creations to social media - Instagram and Facebook, but I"m told it's not possible. Review collected by and hosted on G2.com.

As someone without any technical background, I was amazed at how quickly I could build a welcome flow that actually looks polished. Flodesk made something I expected to be complicated feel effortless, and whenever I had a question, their customer support was genuinely friendly and helpful. Exactly what I needed. Review collected by and hosted on G2.com.

Honestly, nothing major so far. If anything, the pricing feels like a step up when you're just starting with a small list — but the value has been worth it for me. Review collected by and hosted on G2.com.

The templates are beautiful and make it simple to send polished, professional emails, even if you don’t have a design background. Review collected by and hosted on G2.com.

I don't dislike anything. I wish they were integrated with Jotforms, but I am sure they are working on it. Review collected by and hosted on G2.com.

I use Flodesk for all my emails, and I appreciate how it helps with segmenting and identifying who my email subscribers are. The segmenting feature allows me to give valuable information to my email subscribers that's relevant to them. It respects their wishes if they don't want to be contacted about certain things, and I'm able to send them information that helps them. I also found the initial setup to be pretty easy as it required me to just follow the steps, and I knew help was available if needed. I use Flodesk with Zapier to connect to my courses, which enhances its utility. Review collected by and hosted on G2.com.

I'd love to be able to drag and drop emails into different spots and to be able to move things around a little easier. Review collected by and hosted on G2.com.

Flodesk isn't just a great software; it's a great company to partner with. The UI/UX are incredibly intuitive and aesthetic (my emails look perfectly on brand, all the time), and the actual performance of the software is also fantastic.

I love that Flodesk is always adding new integrations (especially with popular tools like Canva + Thrivecart), and their pricing model is SO reasonable. One of the reasons they won me over forever was by giving such a long lead time on price changes in 2025, really inviting their community to be part of the excitement, and keeping the messaging clear.

Their team and support are also incredible - I can name their specific team members off the top of my head, because they're so involved in the community and conversations on socials. I regularly use Flodesk (multiple times per week) and recommend it to all of my copywriting clients! Review collected by and hosted on G2.com.

I do think that certain aspects could be explained more clearly or frequently, like how use of custom layouts & fonts should be limited for accessibility purposes. Review collected by and hosted on G2.com.

It's so simple, user-friendly & intuitive! As soon as I tried Flodesk out the first time, I felt like I knew how to use it. It was so simple! And not just that -- I absolutely LOVE the look and feel of it. It's aesthetically pleasing (both the backend and the emails themselves), the customer service has always been top notch, and features that often feel complicated on other platforms don't feel that way on Flodesk. Review collected by and hosted on G2.com.

There's not much I don't like... But I'd say I wish there was more third-party integrations. I don't like relying on Zapier so much. And I feel like if you want to do deep analytics, like A/B testing, Flodesk may lack a little bit here. But I do feel like they're catching up there! Review collected by and hosted on G2.com.

It’s super intuitive and easy to use. I setup my first workflow on my own in no time Review collected by and hosted on G2.com.

Sometimes it glitches out. For example it froze up a couple times setting up an email campaign & I had to close out and start over Review collected by and hosted on G2.com.

Personally, my favorite things about Flodesk are how user-friendly it is, while still being highly intuitive and conversion-focused. I also really appreciate that the team is constantly evolving and shipping new features and products that make the platform even better for us users. Review collected by and hosted on G2.com.

I honestly have very little to complain about, because it has been reliable, easy to use, and consistently helpful for my business. Review collected by and hosted on G2.com.

As a brand designer, aesthetics matter to me more than most. And Flodesk is honestly the most beautiful email platform I've come across. Setting up workflows, designing emails, building out sequences - none of it ever feels overly technical or complicated. It just works, and it looks good doing it.

I also love that it integrates with Canva too, making it super easy for me to design templates for my clients. It is seamless!

If you're looking for a platform that helps you stay consistent with email marketing without the overwhelm - and one that actually matches your brand - Flodesk is worth trying. Review collected by and hosted on G2.com.

They have recently increased their pricing to match industry standards, but I think it is for good reason and still incredibly worth it for the price. Review collected by and hosted on G2.com.

’ve been using Flodesk since 2019, and it’s one of the few tools I’ve stuck with because it actually makes my life easier.

What I love most is how simple everything feels. I can sit down, write an email, add a few photos, and it already looks clean and on brand. I don’t have to fight with it or spend forever fixing formatting.

It’s really helped me stay consistent too. I set up my welcome emails in one afternoon, and they’ve just been running in the background ever since. And the checkout feature has been such a nice addition. Being able to sell products and services right from my emails makes everything feel more streamlined.

I keep recommending it because it takes something that used to feel like a chore and makes it easy to keep up with. Review collected by and hosted on G2.com.

I would love to be able to create product-specific abandoned cart workflows rather than one all-encompassing workflow. Review collected by and hosted on G2.com.